11 Bpo Services Jobs

Summary Position Summary National Consulting Services The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day. Position Summary Level: Senior Manager As a Senior Manager at Deloitte Consulting, you will oversee the technical delivery of enterprise-scale software so...

Location : PAN INDIA (Metro Cities), Mumbai, Pune, Nagpur, Chennai, Bangalore, Kolkata. Candidate Expectation 20+ years of experience in Pre-sales and Solutioning of SCM - Supply Chain Planning assessment/outsourcing engagements Graduate/Post Graduate/ Certification in Supply Chain management or related fields Experience in solutioning, designing and implementing Supply Chain services including large deals (Supply chain planning -material/demand/supply etc) is important. Job Description Experience in solutioning, designing and implementing Supply Chain services including large deals (Supply chain planning -material/demand/supply etc) is important Conduct due diligence and process maturity as...

Summary Position Summary National Consulting Services The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day. Position Summary Level: Senior Manager As a Senior Manager at Deloitte Consulting, you will oversee the technical delivery of enterprise-scale software so...

Summary Position Summary National Consulting Services The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day. Position Summary Level: Senior Manager As a Senior Manager at Deloitte Consulting, you will oversee the technical delivery of enterprise-scale software so...

Role Overview: As the Managing Director located on-site in Thoothukudi, your main responsibilities will include overseeing key business operations, ensuring efficient service delivery, and leading strategic planning and execution. You will be tasked with managing teams, enhancing operational efficiency, nurturing client relationships, monitoring financial performance, and ensuring compliance with industry regulations. Your role will also involve driving business growth and upholding high standards of quality and security. Key Responsibilities: - Manage multiple teams and guide their performance effectively - Develop and execute strategic plans to drive business growth - Handle financial mana...

As a Team Leader in an international voice process, your role will involve managing a team of 20+ agents in a dynamic environment. Your strong people management skills and background in BPO voice operations will be essential for success in this position. Key Responsibilities: - Lead and supervise a team of 20+ agents in an international voice support setting. - Monitor and manage daily performance metrics such as AHT, Quality, and CSAT. - Coach, mentor, and motivate team members to achieve individual and team KPIs. - Conduct regular one-on-one sessions, team huddles, and performance reviews. - Handle escalations, client interactions, and drive process improvement initiatives. - Ensure adhere...

As a Chat Support role at TTEC, you will be part of a multinational company known for its global customer experience technology and services. Your responsibilities will include providing customer support, engaging in digital customer interactions, utilizing AI-powered solutions, and offering business process outsourcing services. To excel in this role, you should possess strong written communication skills with a keen focus on grammar and structured responses. As part of the selection process, candidates will undergo a written chat-based assessment to determine their suitability for the position. Whether you are a fresher or an experienced professional, this opportunity at TTEC offers a comp...

As a Business Development Professional in the BPO sector of the Publishing Industry, specifically focusing on ePub Conversion services, you will play a crucial role in identifying, developing, and managing new business opportunities. Swift ProSys Pvt. Ltd., a renowned provider of digitization services, is looking for a dynamic individual with 5 to 7 years of experience in Business Development, preferably within Publishing, ePublishing, or Content Services. Swift ProSys specializes in content transformation, XML and ePub conversion, and document processing for global clients, offering reliable and cost-effective BPO solutions to publishers, libraries, and aggregators worldwide. Your primary r...

Job Overview: We are looking for a dynamic Team Leader experience in international voice processes to manage a team of 20+ agents. The role requires strong people management skills, excellent communication, and a background in BPO voice operations. Key Responsibilities: Lead a team of 20+ agents in an international voice support environment. Monitor and manage daily performance metrics (AHT, Quality, CSAT, etc.). Coach, mentor, and motivate team members to achieve individual and team KPIs. Conduct regular one-on-ones, team huddles, and performance reviews. Handle escalations, client interactions, and process improvement initiatives. Ensure shift discipline, attendance adherence, and manage t...

Job Description: We are seeking a dynamic Team Leader or Subject Matter Expert (SME) with a background in international voice processes to supervise a team of 20+ agents. The ideal candidate should possess strong people management skills, effective communication abilities, and prior experience in BPO voice operations. Key Responsibilities: - Supervise and lead a team of 20+ agents in an international voice support environment. - Monitor and oversee daily performance metrics such as AHT, Quality, and CSAT. - Provide coaching, mentorship, and motivation to team members to help them achieve individual and team KPIs. - Conduct regular one-on-one sessions, team huddles, and performance evaluation...

As a Business Development Executive (Digital Marketing Services) at Ramcap International in Gurugram, you will play a crucial role in driving growth and client success through new business development, lead generation, business communication, and account management. Your responsibilities will include identifying and pursuing new business opportunities, generating leads, effectively communicating with clients, and managing accounts. Your strong business acumen, excellent communication skills, and experience in account management will be key assets in achieving business growth and client satisfaction. To excel in this role, you should have a proven track record in driving business growth and c...