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0.0 years

2 - 3 Lacs

bengaluru

Work from Office

Job Description: Handle inbound customer calls with professionalism Address queries, complaints, services Document customer interactions and details accurately Rotational Shifts Salary :18000/-Pm Male candidates only, fresher Hr Priya-95005 20026

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0.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Requirement- •Good comms required •Salary-14,500/- inhand •Unlimited incentives •Shift timing- 9:30-6:30 •Sunday off •Fresher & Exp both can apply •Need immediate joiner. Required Candidate profile Qualification:-Min HSC Work Location:Kapurbavadi junction, Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285 Perks and benefits High Incentives and growth opportunities.

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5.0 - 10.0 years

0 - 1 Lacs

asansol

Work from Office

Role & responsibilities We have 500+ employees Oversee and manage day-to-day BPO operations. Ensure compliance with organizational policies and procedures. Develop and implement operational strategies to improve efficiency. Monitor performance metrics and prepare regular operational reports. Collaborate with client managers to meet their needs and expectations. Lead and mentor a team of supervisors and staff. Manage resource allocation and workload distribution. Identify process improvement opportunities and implement best practices. Handle escalated issues and provide effective solutions. Ensure maintain high service quality standards. Operations managers hold managerial positions and oversee multiple employee teams. Efficiency in task delegation, organization, and maintenance of employee schedules is vital. Conducting evaluations and assessments of employees is a significant managerial responsibility. Preferred candidate profile At least should handled 200 employees as a manager At least 5 years of experience in outbound operations management, preferably in a BPO environment. Proven leadership skills and team management experience. Strong understanding of BPO industry practices and standards. Excellent problem-solving and decision-making abilities. Outstanding communication and interpersonal skills. Ability to work under pressure and handle multiple tasks simultaneously.

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1.0 - 2.0 years

3 Lacs

chennai

Work from Office

We are seeking a highly motivated and customer-focused Customer Support Executive to join our team in Chennai. The ideal candidate will have excellent communication skills in Telugu and experience in handling customer calls in a BPO environment. Responsibilities Handle customer calls in Telugu, responding to queries and resolving issues in a timely and professional manner. Provide exceptional customer service, ensuring high levels of customer satisfaction and loyalty. Work closely with internal teams to resolve customer complaints and issues. Maintain accurate records of customer interactions and feedback. Meet or exceed performance targets and key performance indicators (KPIs). Requirements 1-2 years of experience in customer support or a related field. Excellent communication skills in Telugu, both written and verbal. Strong customer service skills, with the ability to handle customer complaints and issues in a professional manner. Ability to work in a fast-paced environment, meeting performance targets and KPIs. Basic computer skills, including proficiency in Microsoft Office applications. Benefits Opportunity to work with a leading organization in the customer support industry. Chance to develop and enhance customer service skills in a dynamic and supportive environment. Competitive compensation package, as per industry standards. Opportunities for growth and professional development within the company. Contact Person - Subashini Email - subashini@gojobs.biz

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