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0.0 - 5.0 years
3 - 4 Lacs
Lucknow, Gurugram, Jaipur
Work from Office
International BPO- Customer Support Specialist Excellent Communication Skills Voice & Chat Process Rotational Shifts Job Location-Jaipur & Gurgaon Salary between 27k to 36k ctc virtual Interview Contact: Rashi- 6378301141 Harshita- 9334177454
Posted 1 month ago
2.0 - 6.0 years
2 - 4 Lacs
Gurugram
Work from Office
Role & responsibilities MIS with WFM Executive with BPO experience mandatory Preferred candidate profile
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Walk-in Interview Need Fluent English Hiring for under graduate freshers and experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Walk-in interviews Hiring for fresher & experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Virtual interviews Hiring for fresher & experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 7428370506 - Ritu/ 8826770027 - Shivam
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Virtual interviews Hiring for under graduate freshers and experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
Bangalore/Bengaluru
Work from Office
Freshers and Experienced for BPO Technical Support Should be fluent in English and Hindi Hardware and other Technical terms Work from Office only CTC Upto 25k To schedule an interview Ct: 99168.39275 Required Candidate profile Freshers and Experienced for BPO Technical Support Should be fluent in English and Hindi Hardware & other Technical terms Work from Office ONLY / SHIVAJINAGAR To schedule an interview Ct: 99168.39275
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
Job Description: Handle inbound customer calls with professionalism Address queries, complaints, and service requests Document customer interactions and details accurately Salary :15000/-Pm Male candidate preferable ,fresher Hr Priya-95005 20026
Posted 1 month ago
5.0 - 10.0 years
7 - 10 Lacs
Gurugram
Work from Office
Responsibilities: * Setting-up BPO * Lead BPO operations & hiring * Manage call center ops & customer service * Oversee BPO processes & training programs * Ensure compliance with industry standards * Drive business growth through strategic planning
Posted 1 month ago
10.0 - 20.0 years
14 - 16 Lacs
Pune, Bengaluru
Work from Office
Role:Operation Manager Experience:10 Years min 2Years as Ops Manager Budget:upto 16 LPA Skills:International Voice Process Customer Service,Team Handling 24*7 Shift 5 Days Working 2 Days Rotational off Cont:Naman 8890377950,naman.ghrs@gmail.com Required Candidate profile Should have experience in Voice process and driving C-Sat and NPS as deliverables. Maintain and improve call center operations by monitoring system performance;identifying and resolving problems.
Posted 1 month ago
1.0 - 2.0 years
3 - 5 Lacs
Noida, Gurugram
Work from Office
We are hiring experienced candidates for the role of Sales Consultant in an international voice process. The position is ideal for individuals with a background in international BPO sales and strong communication skills. candidate should have good accent in english and comfortable with night shifts (US). Roles and Responsibilities: Make outbound calls to international customers to promote products or services Identify customer needs and provide suitable solutions Convert potential leads into confirmed sales while meeting monthly targets Maintain proper documentation and update CRM systems Coordinate with internal teams to ensure customer satisfaction and smooth follow-ups Salary and Benefits: CTC: 30,000 to 45,000 per month Uncapped performance-based incentives Cab allowance of 3,000 - 4,000 based on distance (within 30 km)
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Ranchi, Gurugram, Jaipur
Work from Office
International BPO- Customer Support Specialist Excellent Communication Skills Voice & Chat Process Rotational Shifts Job Location-Jaipur & Gurgaon Salary between 27k to 36k ctc virtual Interview Contact: Rashi- 6378301141 Harshita- 9334177454
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Job description Dear Aspirant, ****************Immediate Hiring for International Process**************** Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call or email and provide resolution accordingly. Requirements: 1. Provide support and resolve issues via call, chat and other electronic communication. 2. Good written and verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Salary Structure: 12k to 28k(Take home after deductions) DOJ : 23rd August 2024 Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: 2-way free transportation(Home Pickup and Drop) Self to work (STW) Rs.3300 (only for male employees) Medical insurance for self and dependent Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Assessment Test 3. Manager Round If Interested, Please walk-in to office at 10:30AM for your rounds of interview Interview Date: 20/08/2024 to 23/08/2024(Tuesday to Friday) Interview Time: 10:30AM to 1:30PM Note: Candidates attended interview within 30 days are not eligible to apply. You can even refer your friend's too You have to be within 23km from the office location.
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
****************Immediate Hiring for International Chat Process**************** Interview Date: 19-Aug-2024 to 23-Aug-2024 from 10:30 AM - 1:00 PM Date of Joining: 23-Aug-2024 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call or email and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via call, chat and other electronic communication. 2. Good written and verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Salary Structure: 12k to 28k(Take home after deductions) Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Self to work (STW) Rs.3300 (only for male employees) > Medical insurance for self and dependent Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
****************Immediate Hiring for International Process**************** Interview Date: 19-Aug-2024 to 23-Aug-2024 from 10:30 AM - 1:30 PM Date of Joining: 23-Aug-2024 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call or chat and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via call, chat and other electronic communication. 2. Good written and verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office/home. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Self to work (STW) Rs.3300 (only for male employees) > Medical insurance for self and dependent Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
****************Immediate Hiring for International Chat Process**************** Interview Date: 26-Aug-2024 From 10:30 AM - 1:30 PM Date of Joining: 28-Aug-2024 & 30-Aug-2024 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call or email and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via call, chat and other electronic communication. 2. Good written and verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Self to work (STW) Rs.3300 (only for male employees) > Medical insurance for self and dependent Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Hybrid
****************Immediate Hiring for International Chat Process - Contract Job**************** Interview Date: 17-Sep-2024 to 21-Sep-2024 Interview Time: 10:30 AM - 1:30 PM Date of Joining: 20-Sep-2024 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call or email and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via call, chat and other electronic communication. 2. Good written and verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Self to work (STW) Rs.3300 (only for male employees) Qualification: PUC/Intermediate/10+3 (Diploma)/Graduation/Post Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
****************Immediate Hiring for International Semi Voice Process**************** Interview Date: 16-Jan-2025 to 17-Jan-2025 Interview Time: 10:30 AM - 1:30 PM Date of Joining: 27-Jan-2025 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call or Chat and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via call, chat and other electronic communication. 2. Good written and verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Semi Voice Salary Structure: 15k to 19k(Take home after deductions) Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Self to work (STW) Rs.3300 (only for male employees) > Medical insurance for self and dependent Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Dear Aspirant, We are hiring for International Semi Voice Process - Looking for Immediate Joiners Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call or chat and provide resolution accordingly. Roles and Responsibilities: 1. Provide support and resolve issues via call, chat and other electronic communication. 2. Excellent written and verbal communication skills. 3. Typing Speed with 25wpm and 90% accuracy is a minimum requirement. 4. Strong analytical and troubleshooting skills. 5. Rendering services to customers and ensuring satisfactory. Salary Structure: 20k to 28k(Take home after deductions) Date of joining : 14th February 2025 Kindly carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Requirements: 1. Must be flexible to work in rotational night shifts(Midnight shifts as well) 2. 5 days working; 2 rotational weekly offs 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory(Xerox Copies) 5. Must be flexible to work from office. Perks and Benefits: 1. 2-way free transportation(Home Pickup and Drop) 2. Transport Allowance - Rs.3300 (For Male Employees) 3. Medical insurance for self and dependants Qualification: PUC/Intermediate/10+3 (Diploma)/Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview If Interested, Please walk-in to office between below mentioned date and time Interview Date: 03-Feb-2025 to 07-Feb-2025 Interview Time: 10:30AM to 1:30PM Note: Candidates attended interview within 30 days are not eligible to apply. You have to be within 23km from the office location.
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Mohali, Chandigarh
Work from Office
Roles and Responsibilities Design and deliver training programs for process trainers, focusing on Marathi and Gujarati languages. Develop and maintain high-quality training materials, including presentations, manuals, and online resources. Collaborate with subject matter experts to create engaging and interactive learning experiences. Evaluate the effectiveness of training programs through feedback mechanisms. Conduct needs analysis to identify skill gaps and develop targeted training solutions. Desired Candidate Profile 2-7 years of experience in BPO industry or related field (process training). Strong knowledge of Marathi/Gujarati language (written & spoken). Experience in designing OJT/TTT/Classroom Training/Online Training/Product Training/Customer Service Training/Voice Process/BPO Process/BPO Domestic. Also you can share the resume on this mail id : lovisha.ahluwalia@teleperformancedibs.com
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Mohali
Work from Office
Roles and Responsibilities Manage a team of agents handling customer queries in Marathi/Gujarati language. Ensure effective communication with customers, resolving their issues efficiently. Monitor agent performance, providing feedback and coaching to improve KPIs such as AHT, CSAT, SLA, and shrinkage control. Develop strategies to reduce attrition rates through target achievement, team motivation, and team leadership skills. Collaborate with other teams to resolve complex customer complaints. Desired Candidate Profile 2-7 years of experience in BPO process (domestic BPO) or similar industry. Strong knowledge of Gujarati/Marathi languages for effective communication with customers. Proven track record in managing teams for voice processes like BPO/Call Centre operations. You can share your resume on this mail id Lovisha.ahluwalia@teleperformancedibs.com
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Mohali
Work from Office
Roles and Responsibilities Conduct quality audits, call calibrations, and root cause analysis to ensure adherence to quality standards. Analyze calls using tools like 7QC, Pareto analysis, TNI, and Six Sigma Quality principles. Provide feedback on call quality and suggest improvements through QC tools like Call Audit and Call Monitoring. Collaborate with team members to implement quality improvement initiatives and maintain high levels of customer satisfaction. Perform voice processing tasks such as BPO processes and Domestic BPO services. Desired Candidate Profile Strong knowledge of Gujarati/Marathi language skills are required for this position. Proficiency in using QC tools like 7QC Tools, Pareto Analysis, TNI etc. . You can also share your resume on this mail id lovisha.ahluwalia@teleperformancedibs.com
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Walk-in interviews Hiring for under graduate freshers and experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Unnao, Mathura, Jaipur
Work from Office
International BPO- Customer Support Specialist Excellent Communication Skills Voice & Chat Process Rotational Shifts Job Location-Jaipur & Gurgaon Salary between 27k to 36k ctc virtual Interview Contact: Rashi- 6378301141 Harshita- 9334177454
Posted 2 months ago
0.0 - 5.0 years
3 - 4 Lacs
Nagpur, Lucknow, Jaipur
Work from Office
International BPO- Customer Support Specialist Excellent Communication Skills Voice & Chat Process Rotational Shifts Job Location-Jaipur & Gurgaon Salary between 27k to 36k ctc virtual Interview Contact: Rashi- 6378301141 Harshita- 9334177454
Posted 2 months ago
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