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2.0 - 5.0 years

5 - 7 Lacs

noida

Work from Office

About this Role We are seeking a HR Executive to take ownership of end-to-end payroll management for our BPO callers . This role is critical to ensuring payroll accuracy, compliance, and timeliness in a high-volume environment. In addition, the person will also contribute to broader HRBP responsibilities such as employee engagement, R&R initiatives, onboarding support, and policy execution. Responsibilities Payroll & HR Operations (Primary Focus) Own end-to-end payroll for BPO callers and daily sales experts, including data validation, attendance, incentives, and payout processing. Ensure accuracy, compliance, and timeliness in payroll execution. Maintain employee data, records, and HRIS updates related to payroll. Coordinate with finance and business teams to reconcile payroll inputs and resolve discrepancies. HRBP & Engagement (Secondary Focus) Support onboarding and role-readiness for new joiners in BPO operations. Design and run employee engagement activities (team events, R&R, motivation initiatives). Act as a point of contact for BPO employees for HR-related queries, grievances, and escalations. Partner with managers to analyze attrition trends and implement retention interventions. Drive awareness and adherence to company policies and compliance requirements. What Were Looking For Bachelors degree in HR, Business Administration, or related field (Masters preferred). 35 years of HR experience , with at least 2+ years in payroll management for BPO/contact center employees . Strong knowledge of end-to-end payroll processes, labor law compliance, and HRIS tools . Experience in HRBP responsibilities (engagement, R&R, onboarding) in fast-paced, high-volume environments. Excellent communication, problem-solving, and stakeholder management skills. Analytical mindset with ability to leverage data for decision-making. Logistics Compensation: 5 - 7 LPA Location: Noida (6 days working - Onsite) Joining: Immediate Why should you consider us seriously? We believe that long-term, people over product and profits, prioritize culture over everything else. We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.) Freedom and Responsibility Entrepreneurial Team Exponential Growth Healthcare (Physical & Mental Wellness) Please Note: SquadStack is committed to a diverse and inclusive workplace. SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Posted 5 days ago

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4.0 - 9.0 years

5 - 10 Lacs

Kolkata

Work from Office

Job Summary: We are seeking a skilled and detail-oriented Payroll & HR Operations Executive to manage comprehensive payroll processes and HR operations in a high-paced BPO environment . The role requires hands-on experience in payroll management , tax computation , statutory compliance , and HR lifecycle management , especially for teams working in rotational shifts and night schedules . Please share your resume at 9748011777 (Malhar Ghoshal) Key Responsibilities: Payroll Management: Manage end-to-end payroll processing including shifts , overtime , variable pay , and monthly salary disbursements . Ensure accurate tax calculations including TDS, exemptions, and year-end projections . Ensure statutory compliance with PF, ESI, PT, TDS, Gratuity , and the Shops & Establishments Act . Coordinate with finance and compliance teams for payroll audits, reconciliations, and tax matters. Maintain accurate payroll data through HRMS software and biometric attendance integrations . Validate payroll inputs like attendance , leaves , shift differentials , and incentives . HR Operations: Handle complete HRIS operations and the employee lifecycle : onboarding, confirmation, transfers, and exits. Ensure timely issuance of appointment letters , LOIs , confirmation letters , and F&F settlements . Develop and enforce SOPs , HR processes , and policies aligned with BPO operational needs. Maintain audit-ready employee records and up-to-date documentation. Compliance & Statutory Reporting: Stay current with labor law updates and ensure organizational adherence to compliance norms. Prepare and submit statutory filings ; handle labor audits and inspections . Ensure compliance with internal HR and data protection policies , especially in client-sensitive areas (e.g., BFSI) . Employee Support & Grievance Handling: Act as the point of contact for employee queries related to payroll , taxes , benefits , and attendance . Work closely with shift managers and department heads to address team-specific HR requirements. Resolve payroll and HR-related issues promptly to ensure high employee satisfaction. Reporting & HR Analytics: Generate and analyze reports including payroll summaries , headcount , attrition trends , and compliance dashboards . Support management with insights from HR analytics on trends in absenteeism , overtime , and turnover . Key Skills & Competencies: Strong hands-on experience with HRMS/payroll tools and biometric systems . In-depth knowledge of Indian labor laws and statutory compliance processes . Strong knowledge in tax calculation : TDS , income tax slabs , investment declaration reviews , tax-saving exemptions , and year-end reconciliation . Excellent understanding of BPO operations , especially night shifts , rotational schedules , and variable incentive structures . Strong analytical , problem-solving , and organizational skills . High attention to detail and ability to manage confidential payroll data securely. Excellent communication skills and a collaborative mindset for cross-functional coordination. Educational Qualification: Graduate/Postgraduate in HR , Business Administration , or Commerce . Additional certifications in Payroll Management , Labor Laws , or HR Analytics will be an advantage. Preferred Candidate Profile: 3+ years of experience in HR payroll operations , preferably in a BPO/ITES environment . Demonstrated ability to handle payroll for large-scale teams (500+ employees) . Familiarity with shift-based operations , compliance-heavy client projects , and fast-paced HR processes . Please share your resume at 9748011777 (Malhar Ghoshal)

Posted 1 month ago

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