Human Resource Operations Manager Cogenthub

4.0 - 9.0 years

5 - 10 Lacs

Kolkata

Work from Office

Job Summary: We are seeking a skilled and detail-oriented Payroll & HR Operations Executive to manage comprehensive payroll processes and HR operations in a high-paced BPO environment . The role requires hands-on experience in payroll management , tax computation , statutory compliance , and HR lifecycle management , especially for teams working in rotational shifts and night schedules . Please share your resume at 9748011777 (Malhar Ghoshal) Key Responsibilities: Payroll Management: Manage end-to-end payroll processing including shifts , overtime , variable pay , and monthly salary disbursements . Ensure accurate tax calculations including TDS, exemptions, and year-end projections . Ensure statutory compliance with PF, ESI, PT, TDS, Gratuity , and the Shops & Establishments Act . Coordinate with finance and compliance teams for payroll audits, reconciliations, and tax matters. Maintain accurate payroll data through HRMS software and biometric attendance integrations . Validate payroll inputs like attendance , leaves , shift differentials , and incentives . HR Operations: Handle complete HRIS operations and the employee lifecycle : onboarding, confirmation, transfers, and exits. Ensure timely issuance of appointment letters , LOIs , confirmation letters , and F&F settlements . Develop and enforce SOPs , HR processes , and policies aligned with BPO operational needs. Maintain audit-ready employee records and up-to-date documentation. Compliance & Statutory Reporting: Stay current with labor law updates and ensure organizational adherence to compliance norms. Prepare and submit statutory filings ; handle labor audits and inspections . Ensure compliance with internal HR and data protection policies , especially in client-sensitive areas (e.g., BFSI) . Employee Support & Grievance Handling: Act as the point of contact for employee queries related to payroll , taxes , benefits , and attendance . Work closely with shift managers and department heads to address team-specific HR requirements. Resolve payroll and HR-related issues promptly to ensure high employee satisfaction. Reporting & HR Analytics: Generate and analyze reports including payroll summaries , headcount , attrition trends , and compliance dashboards . Support management with insights from HR analytics on trends in absenteeism , overtime , and turnover . Key Skills & Competencies: Strong hands-on experience with HRMS/payroll tools and biometric systems . In-depth knowledge of Indian labor laws and statutory compliance processes . Strong knowledge in tax calculation : TDS , income tax slabs , investment declaration reviews , tax-saving exemptions , and year-end reconciliation . Excellent understanding of BPO operations , especially night shifts , rotational schedules , and variable incentive structures . Strong analytical , problem-solving , and organizational skills . High attention to detail and ability to manage confidential payroll data securely. Excellent communication skills and a collaborative mindset for cross-functional coordination. Educational Qualification: Graduate/Postgraduate in HR , Business Administration , or Commerce . Additional certifications in Payroll Management , Labor Laws , or HR Analytics will be an advantage. Preferred Candidate Profile: 3+ years of experience in HR payroll operations , preferably in a BPO/ITES environment . Demonstrated ability to handle payroll for large-scale teams (500+ employees) . Familiarity with shift-based operations , compliance-heavy client projects , and fast-paced HR processes . Please share your resume at 9748011777 (Malhar Ghoshal)

Posted 6 days ago

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