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0.0 - 5.0 years
3 - 5 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Take calls, help customers complete their KYC - update their DOB, Full Name, PAN, Vehicle Number, Photo etc on policy documents Resolve queries related to their insurance policy Salary 3 lakhs to 3.5 lakhs Day shift only, 6 rotational week offs Vashi Required Candidate profile Graduate or Post Graduate with fluent English, good email writing skills Fresher or Experience in BPO & willing to work from Office may only apply Call 8080126356 Ekta Email-hyflyhr9@gmail.com Perks and benefits Medical Allowance + Performance based incentives
Posted 5 days ago
1.0 - 6.0 years
1 - 4 Lacs
Thane, Dombivli, Mumbai (All Areas)
Work from Office
Designation: Phone Banking Officer (Voice) Payroll-Bank Payroll (Non BPo) Job Location-Thane/Nahur/Airoli Fresher welcome Salary-29K Net+Incentives Day Shift 5 days working Work From Office Call 9773553319 Simran email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply) Perks and benefits Medical Allowance + Daily Allowance
Posted 5 days ago
0.0 - 5.0 years
1 - 5 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Work from Office
Provide information to job seekers and resolve their queries about jd via WhatsApp. Pass lead to recruitment team for qualified leads - in a professional and timely manner. Work From Home Required Candidate profile Immediate Joiner Work From Home Fresher candidates can also apply. Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore,
Posted 5 days ago
0.0 - 5.0 years
0 - 2 Lacs
Pune
Work from Office
SUMMARY Job Description following languages are considerable: Marathi, Hindi and English Greetings from 2coms consulting PVT LTD We are hiring for customer support executive for one of our leading client Location- Pune Experience- Minimum 6 months exp in any tele calling or customer support Qualification- Minimum graduate Eligibility Criteria- Should have excellent communication skills in English We need people with strong problem-solving skills, who don't shy away from in-person interactions. Person should be flexible to do work from office. Salary - NTH: 14-16k + 4k Variable pay Shift- Day Week off- 1 day off in a week Mode of Work- Work from office Mode o Interview- Virtual Requirements Position- Customer support voice Exp- should have customer support exp Language- should have good speaking ability in English along with this above mentioned any language Benefits Salary- 15- 16K NTH Shift- 9am-6pm Working hours- Monday to Saturday Mode of work- Work from office Mode of Interview- Virtual
Posted 5 days ago
10.0 - 18.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Position Title: Head Call Center Operations Location: Bangalore Experience Required: Minimum 12 years Reports To: CTO Department: Customer Engagement / Central Operations Position Overview: Barbeque Nation is looking for a dynamic and experienced Head of Call Center Operations to lead our centralized customer support function. This leadership role will be responsible for managing inbound and outbound operations , driving exceptional customer experience , and leveraging customer insights to influence business strategies across departments. The ideal candidate will come with strong operational rigor, deep understanding of BPO/contact center models, and a passion for creating a customer-first culture . Key Responsibilities: Strategic & Operational Leadership Build, lead, and scale a high-performing call center team (voice, chat, email). Set goals, SLAs, and KPIs to ensure excellence in customer service delivery across all touchpoints. Oversee both inbound and outbound campaigns , including reservations, feedback collection, delivery support, loyalty, and promotional calls. Customer Insight & Internal Collaboration Analyze customer feedback, complaints, and recommendations to identify key trends and improvement areas. Prepare actionable reports and share insights with internal stakeholders operations, marketing, culinary, delivery, etc. Be the voice of the customer in business meetings and help align services/products to expectations. Performance Management & Dashboards Manage real-time dashboards and track metrics like CSAT, FCR, AHT, conversion rates, and abandonment rates. Drive continuous improvement and efficiency in operations using analytics and benchmarking. Team Development & Leadership Lead a large, diverse team including supervisors, team leads, and agents across shifts and regions. Design training, quality assurance, and incentive programs to build skills and boost performance. Technology, Tools & Compliance Collaborate with IT to deploy the latest in CRM, IVR, dialers, WFM, chatbots, and automation tools . Ensure compliance with data security, privacy, and customer handling standards. Qualifications & Skills: 15+ years of experience in call center / BPO / customer operations, with at least 5 years in a leadership role . Demonstrated ability to lead large teams and manage high-volume operations. Strong experience in customer service metrics, quality monitoring, and process optimization. Ability to translate customer data into business action through collaboration and influence. Experience in the hospitality, retail, QSR, or service sectors preferred. Strong communication, problem-solving, and cross-functional collaboration skills. Tech-savvy; adept with CRM systems, analytics tools, and cloud-based contact center platforms. Why Join Us? Be the custodian of customer experience at one of India’s most loved hospitality brands. Influence decisions across the organization through customer insight-driven leadership . Opportunity to build future-ready contact center operations and digital service capabilities.
Posted 5 days ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
**"One Application, Endless Possibilities in Call Center Jobs!** - JobShop has openings with top BPOs in Bangalore Apply once and get connected to the best. - Freshers and experienced professionals welcome. Start your call center career with the best pay and perks! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Gowtham On- 7406026000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Gowtham On- 7406026000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Gowtham On- 7406026000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Gowtham On- 7406026000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Gowtham On- 7406026000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters
Posted 5 days ago
0.0 - 5.0 years
1 - 2 Lacs
Mumbai
Work from Office
SUMMARY Job Title: Healthcare Administration Services Representative Location : Airoli, On-site Shift Timing : 5:30 PM - 3:00 AM We are in search of individuals with exceptional communication abilities and the flexibility to work different shifts to become part of our team as Healthcare Administration Services Representatives. As a part of this role, you will have a significant impact on integrating digital advancements into healthcare operations to ensure the provision of efficient and effective services. Responsibilities : Collaborate closely with the Healthcare Management team to supervise the administration of various healthcare facilities Oversee day-to-day operations, department activities, budgeting, research, and quality assurance Manage crucial documentation and resources for global applications Handle electronic submissions, including original application filings and Life Cycle Management submissions Requirements Requirements: : Residency within a 30 km radius from Airoli is mandatory Immediate Joiners Preferred Qualifications : Bachelor's degree (excluding B.Tech/B.E and BSC IT) with a graduation year of 2025 Exceptional verbal and written communication skills Proficiency in MS Office applications (Excel, Word, and PowerPoint) Willingness to work night shifts Benefits Salary: 18700/Month CTC PF ESI BOTH WAY CAB WORK FROM OFFICE
Posted 5 days ago
0.0 - 5.0 years
0 - 2 Lacs
Indore, Bangalore Rural, Bengaluru
Work from Office
Hiring for Kannada Customer Support / Customer Service for Indore Location Must be 10+2 Pass. Day shift, 6 Days working, Contact - "Call Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 23,000 CTC, 19500 In Hand Relocation Support: Up to 10,000 Great incentives plan * Perks and benefits Salary + Provident Fund + Good Incentives
Posted 5 days ago
0.0 - 5.0 years
0 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring for Tamil Or Malayalam Customer Support / Customer Service for Indore Location Must be 10+2 Pass. Day shift, 6 Days working, Contact- Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 * Required Candidate profile Outstation candidates will get 1way tickets, with accommodation: 14 days stay with breakfast included. Salary 23,000 CTC Relocation Support: Up to 10,000 Great incentives plan Must be 10+2 Pass * Perks and benefits Salary + Provident Fund + Good Incentives
Posted 5 days ago
0.0 - 5.0 years
0 - 1 Lacs
Hyderabad
Work from Office
Hiring Telugu Tele Caller / Customer Service for a leading BPO Must be any graduate(no arrears)-All docs must Aadhar & PAN must If interested contact Arjuna-9810615875 Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 * Required Candidate profile Day shift Best salary & Great incentives plan Must be 10+2+ & any graduate(No backlog) Contact Arjuna-9810615875 Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 * Perks and benefits Salary + Provident Fund + Good Incentives
Posted 5 days ago
0.0 - 5.0 years
1 - 5 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Payroll-Bank Des-PBO Loc-Andheri Answer inbound calls and assist customer with their Queries/Request/Complain Raise Request & Complaints on behalf of the customer in the CRM tool Generate leads and educate customers about new products & their benefit Required Candidate profile We need candidates with excellent English communication skills Both Graduates and PG can apply Age Limit - 32yrs Rotational shifts and rotational week offs with 5 days working call 8169642494 Yogesh Perks and benefits Medical Allowance + Performance based Incentives
Posted 5 days ago
0.0 - 5.0 years
0 - 3 Lacs
Kolkata
Work from Office
SUMMARY Opening for fresher and experience for customer support role in a leading KPO company in Kolkata. Job Location: Kolkata (Work from Office) Salary Structure (In-Hand): Freshers: 15k in-hand Experience upto 18k inhand Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience : Freshers & experienced professionals (up to 7+ years) are eligible. Communication Skills: Excellent English communication is mandatory (verbal & written). Benefits Perks & Benefits: Cab Facilities for employees. Sat/Sunfixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary
Posted 5 days ago
1.0 - 5.0 years
1 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. location:manayatha call pooja@9886112704 call hr muthamma@98861122583 call hr suman@7848820047 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
urgently required only Female candidates for Back office/Visa filling officer/computer operator/ for leading immigration company Sitting profile,Computer work only Fresher experienced both can apply No sales,day shift Call Ms.Priyanshu 93177 53708 Required Candidate profile candidate must have good computer knowledge,must have good comm skills Fresher experienced both eligible apply to this for job for more information interview appointment call apply to this job
Posted 5 days ago
0.0 - 4.0 years
2 - 3 Lacs
Mohali/SAS Nagar, Chandigarh, Kharar
Work from Office
urgent Required Btech,BCA,Bscit Candidates for Leading MNC Company Btech all stream required Electrical, Electronics, Mechanical,computer science,IT,CIVIL sitting profile Good salary+growth opportunities more info,call Ms.Priyanshu 93177 53708 Required Candidate profile Ms.Priyanshu 93177 53708 Mr.Sumit sharma 87082 00679 for more information and appointment.. candidate must have Good communication skills with Good knowledge of computer. Fresher eligible
Posted 5 days ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Openings for Underwriter Looking for an experience with Underwriter or Mortgage HR Aditi@ 7795311459 ruth@9590520040 immediate joiner Available Positions:-Underwriter location:manayatha tech park Need min 1 year experience in mortgage or underwriter salary upto 8.5lks
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hey Job Seekers Do you want to work in Voice / Chat Process for MNC BPO Call Centre ? Work From Office International Process Rotaional Shifts CTC 20-35 K /M Call / Whats App Sourabh @ 9779924404 for interview in Chandigarh / Mohali Walkin Interview Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hey There !! Do you want to work in International BPO Process in Chandigarh & Mohali If Yes Fell Free To Call / Whats App Sourabh @ 9779924404 for interview CTC 15-32 K/M Work From Office Rotational Shifts Candidate Must Be good In English Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts Facilities Vary Client to Client :- Career Growth PG available nearby In House Cafeteria & Gym Subsidised Meals
Posted 5 days ago
5.0 - 10.0 years
0 - 0 Lacs
Hyderabad
Work from Office
Education: Graduate/Undergraduate Experience Target (in this job or a related function/field) : 1-3 Years of experience as Team Leader Prior experience in Voice process is a must Experience working with cross-functional teams Experience managing budgets and resources Experience with project management methodologies Experience in a customer-facing role Experience with performance management and employee development Experience with data analysis and reporting Skills: (identify essential skills required, and identify additional skills that enable success in performing this job) Setting goals and objectives for the team and ensuring that they are aligned with the organization's overall strategy. Assigning tasks to team members and ensuring that they are completed within the given deadlines. Providing guidance and mentorship to team members to help them develop their skills and reach their full potential. Facilitating communication within the team and with other departments or stakeholders. Managing conflicts within the team and resolving issues that may arise. Monitoring the team's performance and providing regular feedback to team members on their progress. Identifying areas where the team can improve and implementing strategies to enhance their performance. Collaborating with other team leads and managers to ensure that the organization's objectives are being met. Knowledge: (describe type and level of knowledge needed to perform essential job functions and those that enable success in performing this job) Basic computer knowledge, needs to have updated knowledge on gadgets and technology Abilities: (describe type and level of abilities needed to perform essential job functions and those that enable success in performing this job) Leadership: Should have strong leadership skills to guide and motivate team members to achieve their goals. Communication: Should be able to communicate effectively with team members, other departments, and stakeholders to ensure that everyone is on the same page. Time Management: Should have excellent time management skills to prioritize tasks, set deadlines, and ensure that team members meet their deadlines. Problem Solving: Should be able to identify problems and develop solutions quickly and efficiently. Decision Making: Should be able to make informed decisions based on the information available. Interpersonal Skills: Should be able to work well with others and build strong relationships with team members, other departments, and stakeholders. Adaptability: Should be able to adapt to changing circumstances and be flexible. Organizational Skills: Should have strong organizational skills to keep track of multiple projects, tasks, and deadlines. Technical Knowledge: Should have a deep understanding of the work being done by the team and the technical skills required to perform it. Mentoring and Coaching: Should be able to provide guidance and mentorship to the team members to help them develop their skills and reach their full potential.
Posted 5 days ago
1.0 - 6.0 years
2 - 7 Lacs
Bengaluru
Work from Office
SUMMARY Job Summary: We are seeking a proactive and customer-focused L1 Support Engineer (Windows Desktop Support Voice) to provide technical assistance to end-users via voice calls. The ideal candidate will have experience resolving hardware/software issues on Windows platforms, handling inbound support calls, and working with ticketing systems in a service desk or helpdesk environment. This role demands strong communication skills, a keen ability to troubleshoot remotely, and a solid understanding of desktop environments and common user issues. Key Responsibilities: Respond to and resolve user-reported incidents via voice, email, or ticketing systems Provide first-level troubleshooting support for Windows desktops, laptops, printers, and common software issues Assist with installation and configuration of Windows OS, MS Office, Outlook, VPN, and peripheral devices Log incidents accurately in ticketing tools and escalate unresolved issues as per SLAs Handle user account management tasks like password resets and access issues (e.g., via Active Directory) Guide users through troubleshooting steps over the phone in a clear, user-friendly manner Maintain documentation and follow knowledge base/SOPs for standard fixes Collaborate with L2 teams for escalation and resolution tracking Must - Have Skills: 1 3 years of experience in Windows desktop or IT helpdesk support roles Strong working knowledge of Windows 10/11 , desktop hardware, and common software troubleshooting Proficiency in handling inbound voice-based technical support for end-users Familiarity with ticketing systems (e.g., ServiceNow, ManageEngine, or similar) Hands-on experience with Outlook, VPN, printers, and MS Office suite Understanding of Active Directory for basic user support tasks Excellent communication and problem-solving skills Good to Have: ITIL Foundation certification Exposure to remote access tools (e.g., AnyDesk, TeamViewer, RDP) Experience in BPO/IT Service Desk Voice environments Familiarity with Shift-based / 24x7 support models
Posted 5 days ago
2.0 - 8.0 years
2 - 3 Lacs
Ludhiana
Work from Office
Tata Capital Ltd is looking for Customer Relationship Executive - UCV Finance - Motor Finance to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner Resolving customer complaints and finding creative solutions to customer problems Building rapport and relationships with customers to foster loyalty and repeat business Gathering customer feedback and making recommendations for improving customer service Keeping up-to-date with the latest products and services offered by the company Keeping accurate records of customer interactions and transactions Collaborating with other teams within the company to ensure that customer needs are met
Posted 5 days ago
0.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
DAZN Group is looking for Customer Service Agent to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries and resolve issues Provide support via phone, email, or chat Maintain customer records and track service requests Ensure high levels of customer satisfaction
Posted 5 days ago
2.0 - 7.0 years
5 - 8 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Designation:Team Manager Process-2 Inbound 2 Outbound Payroll-Bank Job Location-Thane/Vashi/Hyderabad Salary-7.5 Lakhs+Inc EXP-Graduate with min 2 yrs team handling exp Into Voice Process only apply(on papers TL) Call 8080702016 Kanchan www.hyfly.in Required Candidate profile Monitoring and managing KPIs such as Service level, Occupancy, Shrinkage, AHT for productivity of team members. Must be handling atleast 2 TLs MUST have TL Exp Perks and benefits Medical Allowance + Daily Allowance
Posted 5 days ago
0.0 - 5.0 years
2 - 5 Lacs
Mumbai, Mumbai Suburban, Thane
Work from Office
Designation :Phone Banking Officer Payroll-Bank Payroll Job Location-Andheri/Thane/Nerul Process-Inbound Salary-Fresher 3.5 lakh Exp 5 lakh Day Shifts Graduate Fresher Welcome Need to Handle Bank HNI Clients Only Call 9137797705 -hrutika www.hyfly.in Required Candidate profile Virtually handle Bank's Elite customers account Solve issues over calls Help in investing in Banking Product's like FD/RD/Mutual Fund Upsell them Credit Cards/Loans no target for salary www.hyfly.in Perks and benefits Medical Allowance + Performance based Incentives
Posted 5 days ago
3.0 - 8.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Person will be responsible for conducting new hire training & refresher Audit calls and share feedback to improve performance Preparing and updating training reports Conduct TNI and TNA analysis if interested call 9235457455 Deepti
Posted 5 days ago
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