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1.0 - 2.0 years
0 - 0 Lacs
hyderabad
On-site
WALK-IN DRIVE | CONTENT MODERATOR Conducted by: Live Connections Hyderabad Date: Thursday, 31st July 2025 Time: 9:30 AM sharp Venue: Live Connections 606, Navaketan Complex, Opp. Clock Tower, Madhuranagar, Regimental Bazaar, Shivaji Nagar, Secunderabad, Telangana 500003 Work Location: Wipro , Mindspace, Hitech City Hyderabad Position: Content Moderator Eligibility Criteria: Minimum 1+ year of experience in BPO/KPO (must have valid experience documents) Strong written & verbal communication skills Comfortable with sensitive/inappropriate content Open to rotational shifts and week-offs Work from office (WFO) only 2-way cab facility available Restrictions: No Ex-Wipro candidates Candidates from Meta/Facebook must complete a 6-month cooling period Recent applicants to Wipro not eligible No unexplained career gaps Max 30% hike if current CTC is 2.4 LPA CTC Details: 2.4 LPA to 3.4 LPA (Fixed & Non-Negotiable) Joining Timeline: Immediate joiners or max 1-week notice period Mandatory Documents (Hard Copy): 1 Updated Resume 2 Recent Passport-size Photograph 3 Aadhaar Card (Original + Xerox) 4 PAN Card (Xerox) 5 Last 3 months Payslips 6 All Offer & Experience Letters 7 Provisional Certificate (PC) & CMM of Highest Qualification Candidate Preparation: Review basic content moderation concepts Be prepared for scenarios involving sensitive content Be ready to explain your BPO/KPO experience professionally For more details, contact: 98852 71110
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
kalyan, maharashtra
On-site
At IV Tax and Accounting Services, we provide comprehensive solutions to simplify your finances and enable you to focus on the growth of your core business. Our expertise spans end-to-end accounting, tax compliance, bank reconciliations, and tailored MIS reporting, ensuring precision, cost-effectiveness, and peace of mind for individuals and businesses alike. We are currently seeking enthusiastic and self-motivated Telecallers to join our team and assist in expanding our client base. As a Telecaller for Accounts Outsourcing Services, you will be based in Dombivli on a full-time basis with a required experience of 02 years in the Accounting/Financial Services industry. The salary offered ranges from 8K to 10K along with incentives. Your responsibilities will include making outbound calls to potential clients to promote our accounting and outsourcing services, articulately explaining our services to prospective leads, updating the CRM with call status and follow-ups, generating leads, setting up appointments for the business development team, handling queries, and delivering accurate information about our services. To be successful in this role, you should have a minimum educational qualification of 12th pass with a preference for graduates, possess excellent communication skills in English and Hindi (knowledge of regional languages is a bonus), have a basic understanding of accounting services or a willingness to learn, and ideally have previous experience in telecalling or BPO. Proficiency in MS Excel, Google Sheets, and CRM tools is essential, along with a positive attitude, persuasive skills, and the ability to handle rejection professionally. If you meet these requirements and are interested in joining our team, please send your resume to taxinfo.iv@gmail.com or contact 9930250988 for further details.,
Posted 5 days ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Quality Analyst at iEnergizer, a renowned leader in the Business Process Outsourcing sector, you will be responsible for maintaining high-quality standards in call and back-office services. Your role will involve monitoring live and recorded calls, chats, or emails to evaluate agent performance, providing detailed feedback on quality scores, and identifying areas of improvement. Additionally, you will be expected to maintain and analyze QA reports, conduct quality audits, and collaborate with team leaders to drive performance enhancements. Key responsibilities include sharing regular MIS and dashboards with management, assisting in the development of quality standards and processes, providing refresher sessions to agents based on error trends, and participating in client calibration sessions and internal reviews. The ideal candidate for this full-time position should possess 1 to 3 years of experience in quality analysis, with a background in the BPO industry. A Bachelor's degree in any discipline is required, along with proficiency in Hindi and English, strong listening, analytical, and communication skills, and proficiency in MS Excel, Word, and call auditing tools. This junior-level position offers a salary of up to 32,000 INR CTC per month and is based in New Delhi, Noida, Ghaziabad, or Faridabad. If you have a detail-oriented mindset, the ability to work independently and as part of a team, and strong documentation and reporting skills, we encourage you to apply. Exposure to quality improvement techniques is considered a plus, making this an excellent opportunity for individuals looking to grow their career in quality analysis within the BPO industry. Join us at iEnergizer and be part of our commitment to exceptional customer management solutions.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be working as a Customer Support Executive in a dynamic environment with a 5-day work week and 2 days of rotational week off. The shifts will be rotational, and you will be required to have BPO experience and skills along with an undergrad qualification. A Versant score of 50% is mandatory for this role. Please note that candidates from outstation locations will not be considered for this position. You will be provided with a laptop for work from home purposes, and lunch will be provided for employees working from the office. The preferred languages for communication are English and Hindi. This position is based in Domlur. Upon selection, you will undergo 45 days of training in the office, following which you will be allowed to work from home. Candidates with prior experience in BPO are preferred, and individuals with career gaps will not be considered for this role. The job type is full-time and permanent, with benefits including health insurance, provident fund, and the option to work from home. You will be working in rotational shifts and may be eligible for a performance bonus based on your work. Interested candidates who meet the specified criteria can share their resumes at 9740706061. Please note that this is an in-person work location and candidates from Bangalore with BPO experience are preferred. Please refrain from making calls and only share your resume for consideration. Required Experience: - Customer support: 2 years If you have any questions or need further information, you can reach out to the employer at +91 9740706061.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: As a Digital Customer Specialist at mPokket Financial Services Private Limited, you will be an integral part of our mobile app based lending platform, catering specifically to college students in India. With zero physical interface, our technology-driven processes ensure seamless onboarding, risk assessment, fund disbursement, and collection from users. We are seeking dynamic and self-motivated individuals with excellent communication skills to join our team. In this role, you will serve as the primary point of contact for our users, addressing their queries related to our products and services. Your responsibilities will include maintaining high service standards, ensuring user satisfaction, and resolving any issues that may arise. You will represent mPokket and interact with users, leveraging our technology interface to facilitate user onboarding, risk assessment, and fund transactions. Requirements: - Minimum educational qualification: High School Diploma or Bachelor's Degree - Experience range: 0 to 3 years in relevant field - Proficiency in English, Hindi, and Bengali; knowledge of regional languages like Tamil and Telugu will be an advantage - Willingness to work in rotational shifts and flexible shift timings from 9 AM to 9 PM (9-hour shift pattern) Salary: INR 10,000 to 12,000 Take Home with ESI benefits If you are interested in this exciting opportunity, you can attend the walk-in interview at the following address: mPokket Financial Services Pvt. Ltd. (mPokket) PS Srijan Corporate Park, Retail unit 1204 tower 1, Plot G2, GP block, 12th floor, Salt Lake Sector 5, Kolkata-91, Near RDB Cinema Hall, SDF bus stand. Interview Timings: 11:00 am to 6:00 pm (Monday to Friday) For further inquiries or to schedule an interview, please contact us at ta_ce@mpokket.com. Primary Responsibilities: - To be determined Preferred Educational Qualifications: - High School Diploma/General Education, Bachelor's Degree Required Work Experience: - 0 to 3 years of experience in BPO sales, outbound, and inbound roles.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Communication Trainer at Foundever, you will play a crucial role in leading and directing the learning culture and vision for new hire batches. With a total experience of 5 years and relevant experience of 3+ years, you will be responsible for developing and implementing training programs for new hire agents. Your flexibility with night shifts and BPO experience will be key in this role. Your primary focus will be to support the Learning Manager by providing development to on-site frontline staff to ensure the delivery of business objectives. You will manage training programs and the learning experience for adult learners at the site. Strong communication skills are essential for this role to effectively communicate training programs and ensure a smooth learning experience. If you are passionate about training and development, have excellent communication skills, and are willing to work in Gurgaon, we encourage you to share your CV with us at Farzeen.Baig@foundever.com. Join us at Foundever and be a part of our dynamic team shaping the future of communication training.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
You are being sought after to join our team as a Tier 1 Technical Support Agent based in Mohali. Your primary responsibility will be to address initial support queries from users in the US regarding internet, operating systems, and application concerns. Your role will involve providing solutions at the first level or escalating more complex issues to Tier 2 support. Additionally, you will be required to update case logs, offer estimated resolution times, and suggest standard support plans to the users. Ideally, you should possess excellent communication skills and have prior experience in technical support or BPO environments. This will enable you to effectively handle calls and ensure a seamless support experience for our users. The position is full-time and permanent, with a fixed night shift schedule. If you are passionate about providing technical assistance and are willing to work in-person, we look forward to having you on board.,
Posted 2 weeks ago
5.0 - 7.0 years
12 - 16 Lacs
Pune
Work from Office
Freight Forwarding Operations Manager (Pune, up to 16 LPA): Lead 30-40 member team in freight forwarding, ensuring SMART KPIs (Productivity, Timeliness, Data Quality). Requires 5+ yrs in core shipping, 2+ yrs managing 20+ team, international BPO exp. Required Candidate profile Must hold a managerial role, have a Bachelor’s degree, and not be a TCS/Tata employee. Oversee Imports/Exports, ensure compliance, and drive operational excellence.
Posted 1 month ago
1.0 - 5.0 years
2 Lacs
Thane
Work from Office
Process: retention Shift : 9am - 9 pm Week off : 1 rotational Minimum qualification : HSC/Graduate Experience: HSC with 1 year BPO experience Required Candidate profile Graduate with 6 months BPO experience Salary : 20k inhand 23k Ctc (Linguistic Marathi & Gujarati Mandatory) Age : 35 ROI : Amcat / Hr / Ops / Client Quality: Versant 3
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Thane, Navi Mumbai
Work from Office
Real estate process (semi-international process) Timings - 9pm to 6am 2 weeks will be night 2 week day. Salary upto 22k in-hand 26ctc. Rotational off 6 months BPO experience
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Dear Job seekers, Join Digilabs LLP as a Chat Consultant! Were seeking BPO-experienced, local candidates with strong English communication, fast typing, and a positive attitude for a long-term role. Walk-in Address: Digilabs LLP, Hustle Hub 1702, Ground Floor, 17th Cross Rd, Sector 4, HSR Layout, Bengaluru 560102 (Next to Narayana Pharmacy) Share your profile with Mr. Alan at hr@businesssetup.com or WhatsApp: +91 9019453233. Experience: 2 - 5 Years Role Highlights: Respond to customer inquiries via live chat Deliver accurate, clear information Build trust and relationships with customers Multitask and manage lead assignments Commerce graduates preferred Max 2 weeks notice period Skills Required for Chat Consultant (BPO) Digilabs LLP English communication Fast and accurate typing Customer service and problem-solving Multitasking and time management Product knowledge and ability to provide clear, accurate information Technical proficiency with chat platforms and CRM tools Data entry skills Ability to build trust and maintain customer relationships Positive attitude and aptitude for learning Local from Bengaluru (Nearby HSR Layout will be given preference) Commerce graduate (preferred) Adaptability and willingness to learn new tools and processes Attention to detail Ability to handle multiple chats and prioritize tasks Teamwork and collaboration skills Professionalism and reliability.
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
We are looking for Customer Care Executives Responsible for handling customer service inquiries and resolving client issues Manage both routine and complex customer problems/complaints Use computer applications to deliver professional customer service Primary Job Responsibilities: Understand and effectively use various computer screens Interface with customers, clients, and vendors; escalate concerns to supervisory staff Attend training sessions to improve job performance and client satisfaction Follow all company and contact center policies and procedures Complete any tasks assigned by management Education and Essential Experience: Minimum 6 months of BPO or Travel experience Bachelor's degree or undergraduate dropout Excellent written and spoken communication, including business and technical writing Proficiency in using computer applications Willingness to work in 24/7 rotational shifts (including night shifts) Open to work in a blended environment (Voice, Chat, Email) Key Enablers: Strong process orientation High energy, integrity, and strong work ethics Strong interpersonal and communication skills Strong problem-solving abilities Accolades: New joiners receive training on GDS (Amadeus)
Posted 1 month ago
1.0 - 7.0 years
3 - 5 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Description We are seeking experienced Customer Support Professionals with a BPO background to join our dynamic team in India. The ideal candidates will have a proven track record of providing outstanding customer service and will be equipped to handle a variety of customer inquiries effectively. Responsibilities Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient manner. Document all customer interactions and maintain accurate records. Collaborate with team members to improve customer experience and service processes. Follow up with customers to ensure their issues are resolved and satisfaction is achieved. Skills and Qualifications 1-7 years of experience in a customer support role, preferably in a BPO environment. Strong verbal and written communication skills in English and Hindi. Proficient in using customer service software and CRM systems. Ability to handle challenging customer interactions with patience and professionalism. Strong problem-solving skills and attention to detail. Familiarity with common customer service metrics and KPIs. For Further Details, Reach Tejaswini N 9381454093
Posted 1 month ago
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