BPO Chat Support Representative

As a Customer Support Specialist for international voice and non-voice processes in Jaipur, your role will involve handling customer complaints, providing appropriate solutions and alternatives within specified time limits, and ensuring resolution through effective follow-up. - Handle customer complaints and provide suitable solutions - Offer alternatives within specified time limits - Follow up with customers to ensure resolution - Undergraduate/ Graduate - Excellent communication skills in English, both written and verbal The company offers benefits such as health insurance and Provident Fund. The job entails working full-time, including night shifts and rotational shifts. Candidates from across India are welcome to apply, with a preference for those who can reliably commute to Jaipur or are willing to relocate with an employer-provided relocation package. The preferred educational background is Higher Secondary (12th Pass), with 1 year of total work experience and 1 year in customer service. Proficiency in Hindi is preferred, while fluency in English is required. The work location is in person. We look forward to receiving your application for this challenging and rewarding role.,