BPO Chat (Nonvoice) Support

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Care Executive for the international process, your role involves handling customer complaints and providing appropriate solutions within specified time limits. You will be responsible for following up to ensure resolution of issues effectively. Dealing with customer issues and providing easy-to-follow solutions will be a key aspect of your job. Key Responsibilities: - Handle customer complaints and provide suitable solutions - Offer alternatives within specified time limits - Follow up with customers to ensure resolution of issues - Deal with customer issues and provide easy-to-follow solutions Qualifications Required: - Undergraduate/ Graduate - Excellent communication skills in English (both written and verbal) - Candidates from PAN India can apply Additional Details: Please note that the work location for this role is in Jaipur. The job type is full-time, and freshers are welcome to apply. The benefits offered include health insurance and provident fund. The work schedule may involve night shifts and rotational shifts. Preferred Education: - Higher Secondary (12th Pass) Preferred Experience: - Total work: 1 year - Customer service: 1 year Language Skills: - Hindi (Preferred) - English (Required),

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