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8.0 years

0 Lacs

Gurugram, Haryana, India

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less

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4.0 - 6.0 years

0 Lacs

Dholera, Gujarat, India

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Key Responsibility Assisting Business in identifying process gap and help them to document it. Ensuring all the task are completed within the estimated milestone and producing high quality of deliverables should meet against goals. Ensuring the team effectively following the agile rituals (Task Breakup, Creation etc.) Direct interaction with countries and demonstrate the increments. Adhering to agile principles and following the define rituals (Scrum, Sprint Planning, Daily Standup call, Sprint Retrospective, etc.) Ensuring the test cases are prepared and shared with client along with the PM delivery. Actively participating to all the activities within the project (Design, Functional Specification, Test Cases, Development - Follow-up, Testing, etc.) Clear BRD & FRD preparation & Agreement with countries. Playing the role of scrum master and improve the team efficiency. To identifying pain points and highlight the same along with high level solution proposal. Created dashboards using various tools such as JIRA, to track project progress and milestones. Conducted demos of completed work at the end of each sprint cycle. Qualification BE or ME in Computer Science / Information Technology, Management Information Systems, Business Finance, or a related field. Experience 4 to 6 Years Additional Technical Requirements Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \Context Diagram (Data Flow Modelling) \ BPMN (process modelling) \Flow charts. Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy. Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions. Deliver Requirement documents like BRD\ Use Case\Process Flow\Change Requests\SRS\ Traceability Matrix\Mind Maps. Minimum of 5 years of experience as an Business Analyst / BPI in Manufacturing Industry Solid knowledge of relevant business processes and their integration with other Applications e.g. SAP / MES. Minimum of 5 years of experience as an Business Analyst / BPI in Manufacturing Industry Knowledge of Project management tools. Show more Show less

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0 years

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Noida, Uttar Pradesh, India

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Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

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0 years

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Noida, Uttar Pradesh, India

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Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

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0 years

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Noida, Uttar Pradesh, India

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Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

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0 years

1 - 4 Lacs

Noida

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Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication

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8.0 years

5 - 8 Lacs

Noida

On-site

Join our Team About this opportunity MS Processes Consultant (Business Process Management Architect) is responsible for Process Modelling, Development, Deployment, Maintenance, and support during Audits. And developing Process mining models using ARIS PPM, Aris Aware, Aris Connect. What you will do 1. Work in DevOps fashion - responsible for Developing, deploying, and maintaining ARIS and Process mining capabilities. 2. Work closely with Business to present new developed solutions on Process Mining and ARIS Dashboarding. 3. ARIS Process Repository Management – Tenant setup and configuration of process space for organization to understand and use the documented Processes. 4. Administration of ARIS Portal and PPM to manage overall lifecycle of developed and deployed capabilities on ARIS, including – SAML/OAuth integration, LDAP config, SSL Config, SSO setup, etc. 5. Study, train and interact continuously with local stakeholders to develop/customize a Process capability that brings high business impact/benefit. 6. Work closely with the internal teams to understand the scope to offer and quote appropriate set of processes and execution model. 7. Pave a path for effective execution of process customization, configuration, and implementation. Thereafter, monitor and communicate process deployment milestones. 8. Ensure perfect transfer of process from deployment to ‘service delivery’ without leaving space for uncertainty. 9. Develop and setup Process Mining capability – which includes data identification, extraction, transformation and data cleansing to feed process mining analysis. This will include managing data sets from various data sources which are internal/external to the platform environment. You will bring Minimum 8 years of experience in Process Modelling system - ARIS. Process development and modelling based on BPMN, EPC, etc. Expertise and Hands-on knowledge on ARIS Architect, Aris Connect, ARIS Aware components of ARIS Software Expertise and Hands-on knowledge on ARIS-PPM (or similar - Celonis/QPR expertise). Must have worked on PPM GUI and Customized Toolkit (CTK). Advanced Knowledge on handling SQL/Postgres/MS SQL Database tables and query development. Prior experience in Vendor Interaction (with SoftwareAG) is added advantage. Stronghold on Data Management, Analytics and Model Development. Mentoring and coaching process groups Excellent reporting and presentation skills through MS Excel and MS PowerPoint! Very detailed Verbal/Writing/documentation and e-mailing skills. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 768022

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0 years

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Pune, Maharashtra, India

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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Mission The Business Analyst serves as a vital link between the Business and Information Systems by transforming business needs into comprehensive requirements and technology-driven use cases. They cultivate a profound understanding of the opportunities, risks, and challenges confronting the Business, providing guidance on how technology solutions can be leveraged to address or capitalize on these aspects. Responsibilities:- Supports the Product Owner to realise the Product strategy by eliciting and managing detailed Business requirements (e.g., features, user stories) and designing technology-enabled Business use cases. Documents as-is and to-be system processes, identifying areas for overall system process improvement. Collaborates with Product Owner, Solution Architect, and Business stakeholders to conduct paper-based design activities, capturing high-level system flows and possible technology solutions. Supports technical delivery activities by advising Functional Consultants, Developers, etc. on expected system behavior, informed by clear Business requirements. Performs functional testing on delivered solutions, ensuring it fulfils detailed business requirements. Develops Product user guides and training materials, delivering training to end users / support teams to enable Product adoption and maintenance. Supports the Product Owner to identify areas where additional security and compliance considerations should be factored in (e.g., sensitive data handling). Works with internal SMAs and Product team to ensure these considerations have been addressed correctly. Technical Skills:- Proven experience in eliciting and managing detailed business requirements. Good business knowledge in a relevant functional domain (e.g., Marketing and Sales, Logistics), and how the opportunities, risks, and issues in these domains can be addressed by technology. Experience in analysing business challenges using structured frameworks and methodologies. Strong analytical and problem-solving skills for developing technology-enabled use cases and analysing Business needs. Experience in modelling system processes; knowledge of common notational standards is beneficial (e.g., BPMN). Able to design and execute functional tests, with experience managing bugs / defects through to remediation. Basic knowledge of software engineering, information risk, security standards, and technology solutioning is beneficial. Hands-on experience in Agile methodologies and practices (e.g., SAFe, Scrum, Kanban) is beneficial. Good communication skills with an ability to build rapport with a wide range of different Business and IS stakeholders. Ability to work effectively as part of a cross-functional IS team. Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging. Show more Show less

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10.0 years

0 Lacs

Mumbai, Maharashtra, India

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Position Purpose Senior Business Analyst would play a crucial role in bridging the gap between business objectives and technical solutions. This position would be responsible for driving business analysis, requirements gathering and process improvement initiatives for the Know Your Customer (KYC) and due diligence functions within BNP PARIBAS. Senior BA would be translating business requirements into functional specifications that both technical teams and non-technical stakeholders can understand. This role ensures that KYC processes are efficient, compliant, and aligned with regulatory standards, leveraging Agile methodologies, Behavior-Driven Development (BDD), and automation testing strategies. This position will require to work in globally distributed organization. Responsibilities Lead the collection and documentation of business requirements for KYC, due diligence processes and Tax and Regulations Collaborate with stakeholders from Operations, Front office, Compliance or IT, conduct interviews/workshop to understand their needs and translate them into BRD and functional specifications. Develop deep understanding of business needs by data analysis, market trends and conduct gap analysis and process mapping to identify areas for improvement. Take ownership of feasibility studies, design solutions in line with requirements and architecture best practices, conduct demos, proposal development and represent in architectural committee. Build delivery plan and define EPICs, break those down into user stories and write acceptance criteria using Gherkin or other tool. Act as the primary liaison between business users, IT teams, and external vendors. Ensure Agile principles and practices are adhered to within the project team Lead automation and guide teams to align with shift left and shift right strategy by encouraging a mindset for automation first and reduce recursive manual efforts. Work with QA teams to ensure comprehensive test coverage using automation tools to improve efficiency. Oversee User Acceptance Testing (UAT) processes to ensure solutions meet business requirements and quality standards. Manage the change process to minimize disruption and ensure successful adoption of new features. Define KPIs and used insights driven by KPI analysis to drive continuous improvement. Level-up of teams members on KYC functional skills, IT best practices and help junior or new joiner to grow Technical & Behavioral Competencies Mandatory Skills Proven experience as a Senior Business Analyst in designing and implementing complex systems with workflow and data flows between multiple modules. Strong analytical and process management skills to interpret & anticipate business needs and translate them into application and operational requirements. Good understanding of technical infrastructure (databases, web development etc.) and how it interconnects with other system for data sharing Be able to analyze complex data sets, to consider data governance, data lineage when building solutions in relation with workflows, data flow in information system. Excellent communication and interpersonal skills, with the ability to articulate complex processes into simplified manner for diverse audiences and to challenge requirements, raise alerts and propose alternatives Good knowledge of Automated Testing Tools e.g. Cucumber. Hands on experience of BDD tools e.g. Gherkin and API definition tools e.g. Swagger Hands-on experience on SQL and PL/SQL Hands on experience in creating FSD, BRDs – and those specific to APIs Nice To Have Skills Experience in KYC Applications, specifically Fenergo application. Knowledge of BPMN tools e.g. Camunda Education Level Bachelor Degree or equivalent Experience Level At least 10 years Job Title Senior Business Analyst Date 25/07/2024 Department CEP IT Location: Mumbai Business Line Client Management Reports To Project Manager About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai, and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected, and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function CIB Client Management IT has a focus on developing and maintaining applications which provides services to Client Lifecycle management, Due Diligence /KYC and Referential Operations teams and business users. Application landscape includes projects that are a mix of established, under transition and completely new platforms. Agile and DevSecOps practices are widely used. Show more Show less

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4.0 years

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Pune, Maharashtra, India

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Job Title : Sr Testing Engineer (OSS/BSS Manual Testing) Location(s) - Bengaluru/Pune (Locals) Notice Period : Immediate Joiners (10 Days Joiners) Years of Experience - 4 to 9 Years Must have 4+ years of experience in Manual Software Testing (Good to have Automation). Functional skills Must have experience in telecom domain. Must have knowledge on OSS/BSS concepts. Knowledge of Fixed Network is plus. Technical skills Must have good understanding on testing concepts, test design techniques, test reporting. Should know Agile Methodology. Should have good understanding on Defect life cycle. Collaborate with stakeholders throughout STLC for smooth execution of projects. Ensures that all the test cases, scenarios and results are created to test the application. Good to have experience in selenium. Must have experience in API testing using different tools. Proficiency in SQL. Knowledge on UNIX is an added advantage. Should have experience on GUI testing. Good Communication & problem-solving skill. Should have ability to work as individual as well as a team member. Will be responsible for Network OSS E2E testing specially in Infrastructure Plan & Build, Inventory, Business Process & Workflow Automation, Activation, Orchestration and Fulfillment Will define OSS Solution for IP/MPLS, Access, Transmission Networks, and SDN/NFV based converged network. Will Drive E2E Testing for BT Critical Programs like GWAN, HE, WMC, MEAS, Dynamic Infrastructure Automation etc. Focus area will be network OSS fulfilment & planning domains, specifically Logical & Physical Resource Plan & Build and inventory management areas of Networks. Will drive how OSS and BSS interwork E2E to support digital transformation and transformation in the Customer user experience. Will drive Telecom technologies and standards such as BPMN, CI/CD, NetDevOps etc in Digital OSS transformation. Understanding of network OSS solution for network technology & devices from Nokia, Cisco, Ciena, Huawei, Adva etc. Good to have knowledge in writing the YANG and TOSCA Templates (Design as Code) Understanding of technology Stack For E2E Test - Ciena BP (SOM Architecture), APIGEE Gateway, Velocity, TM Forum API, Service Design, Provisioning and Activation , SID Model, Net2Plan (Capacity Augmentation) Show more Show less

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0.0 - 8.0 years

0 Lacs

Gurugram, Haryana

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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0.0 - 8.0 years

0 Lacs

Hyderabad, Telangana

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As a Process Consultant in gTech Ads, you will play a role in transforming our customer delivery and internal support processes. Your work will directly enhance customer experience, efficiency, scalability, and the overall of our technical support and consulting services for Google Ads. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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5.0 years

0 Lacs

Bhopal, Madhya Pradesh, India

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Job Description Seeking an experienced IT Business Analyst with a proven track record in gathering and analysing business requirements, documenting functional specifications, and serving as the vital link between technical teams and stakeholders. This role requires someone with a strong background in business process modelling, excellent communication skills, and the ability to facilitate seamless collaboration between business and technical stakeholders. Key Responsibilities Requirements Gathering and Analysis : Capture, analyse, and document business processes, including As Is and To Be workflows. Manage requirements throughout the project lifecycle. Work closely with stakeholders to understand business needs and translate them into clear, actionable requirements. Documentation And Design Create process flow diagrams using BPMN tools. Develop use cases and detailed functional specifications. Prepare wireframes and prototypes to visualise requirements and solutions. Collaboration And Communication Act as a liaison between technical teams and clients/stakeholders to ensure seamless communication and understanding. Develop training literature and materials to streamline processes. Foster effective relationships with stakeholders at all organizational levels. Testing And Validation Assist with integration and acceptance testing. Support in building and reviewing test cases to ensure functional alignment with business Qualifications and Skills : : Minimum 5+ years of experience as a Business Analyst in IT or related domains. Expertise in using BPMN tools and process flow documentation. Proven experience in building use cases, functional specifications, and process documentation. Ability to develop training materials to accelerate user adoption and support transition. Strong facilitation, communication, and presentation skills. Proficiency in preparing wireframes and prototypes. Experience in supporting testing processes, including integration and acceptance testing. Nice-to-Have Experience with tools such as Confluence, Jira, ClickUp, and Figma. Familiarity with user experience design tools. Background or project experience in the hospitality sector. Benefits Be a part of dynamic, challenging projects that make a real difference. Be part of a growing startup delivering state of the art SaaS products. Collaborate with talented professionals in a supportive environment. Opportunities for professional growth and learning (ref:hirist.tech) Show more Show less

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Sion, Maharashtra, India

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Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

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Noida, Uttar Pradesh, India

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Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

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Noida, Uttar Pradesh, India

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Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

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2.0 years

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Kochi, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity You will help clients determine the best way to design and develop state of the art applications to optimize business processes leveraging Appian BPM Development platform. Your Key Responsibilities Work effectively as a team lead, share responsibility, provide support, maintain communication and update managers on progress of tasks Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments Develop and maintain productive working relationships with client/onsite personnel Ensure on-time delivery of allocated tasks Participate in Scrum ceremonies and provide status updates Participate in design, development, QA, deployment and support as require Compliance to EY policies and procedures like Timesheet / Leaves management etc Ensuring adherence to quality protocols specified for the project Building of Technical Assets and Accelerators Skills And Attributes For Success Strong communication, presentation and interpersonal skills along with experience in producing high quality reports and presentations as needed Participating in the organization-wide people initiatives. Hands on experience on at least 2-3 projects Knowledge of Java/J2EE platform is a plus Understanding of relational database and hands-on experience in PL/SQL Should cross skill and cross train as per the business requirements. To qualify for the role, you must have Experience in Appian Process Models, Integrations, SAIL Interface, Reporting Hands on experience on BPMS implementations – process design, form design, rules, SAIL, CDTs Understanding of BPMN, XML, XSD Understanding of Appian Best Practices Understanding of relational database and hands-on experience in PL/SQL Excellent written and verbal communication skills Hands on experience on at least 2-3 projects Knowledge of Java/J2EE platform is a plus Ideally, you should also have B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 2-3 years of experience with Big 4 or panelled SI/ ITeS companies Tech. Lead skills Working experience in Agile and Waterfall methodologies What We Look For A Team of people with deep technical experience in Appian and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 270 + professionals globally Opportunities to work with EY BPM practices globally with leading businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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2.0 years

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Trivandrum, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity You will help clients determine the best way to design and develop state of the art applications to optimize business processes leveraging Appian BPM Development platform. Your Key Responsibilities Work effectively as a team lead, share responsibility, provide support, maintain communication and update managers on progress of tasks Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments Develop and maintain productive working relationships with client/onsite personnel Ensure on-time delivery of allocated tasks Participate in Scrum ceremonies and provide status updates Participate in design, development, QA, deployment and support as require Compliance to EY policies and procedures like Timesheet / Leaves management etc Ensuring adherence to quality protocols specified for the project Building of Technical Assets and Accelerators Skills And Attributes For Success Strong communication, presentation and interpersonal skills along with experience in producing high quality reports and presentations as needed Participating in the organization-wide people initiatives. Hands on experience on at least 2-3 projects Knowledge of Java/J2EE platform is a plus Understanding of relational database and hands-on experience in PL/SQL Should cross skill and cross train as per the business requirements. To qualify for the role, you must have Experience in Appian Process Models, Integrations, SAIL Interface, Reporting Hands on experience on BPMS implementations – process design, form design, rules, SAIL, CDTs Understanding of BPMN, XML, XSD Understanding of Appian Best Practices Understanding of relational database and hands-on experience in PL/SQL Excellent written and verbal communication skills Hands on experience on at least 2-3 projects Knowledge of Java/J2EE platform is a plus Ideally, you should also have B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 2-3 years of experience with Big 4 or panelled SI/ ITeS companies Tech. Lead skills Working experience in Agile and Waterfall methodologies What We Look For A Team of people with deep technical experience in Appian and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 270 + professionals globally Opportunities to work with EY BPM practices globally with leading businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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5.0 years

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Hyderabad, Telangana, India

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About The Role You'll be at the heart of developing and maintaining our sophisticated in-house commercial insurance products. You will have the opportunity to join one of our product teams and contribute to the development of functionality which generates real business impact. About The Team Our team is responsible for the building products & solutions for Corporate Solutions business unit. We closely collaborate with other teams and colleagues around the globe in shaping up and developing products. Your responsibilities include Clarification of business requirements and translation of them into functional and technical specifications including business architecture, process maps, wireframes and data models Ensure functionality of the User Story is properly specified, and all required data and background analysis is available to the whole team Design and definition of related test cases and supporting the PO in the creation of acceptance criteria Engage with Platform Product Owners, Technology Leads, Business Process Managers, Business Architecture and the Data Office on the end-to-end consistency of system, process and information architecture. Anticipating and analyzing the needs of the customers to find solutions to address their problems Organizing the Product Backlog based on the prioritization provided by the Product Owner Own support of one or more business applications in production, fronting user requests and addressing them, or triaging to development team for more difficult cases. Prepare and maintain project documentation on the corporate Wiki About You Are you passionate about product development and technology? Are you eager to support business and serve as a value adding force to create an impact? This job is for you! You Should Bring The Following Skills And Experiences 5+ years of experience as Requirements Engineer or in similar roles Excellent stakeholder management, communication and presentation skills Strong grasp of Agile methodologies and experience working in cross-functional product teams Proficiency in tools like Jira, or similar Agile management platforms like Azure DevOps Proficient in Visio or other process mapping tools, good knowledge of BPMN Experience with Commercial Insurance is a plus About Swiss Re Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords Reference Code: 134115 Show more Show less

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8.0 years

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Noida, Uttar Pradesh, India

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Join our Team About This Opportunity MS Processes Consultant (Business Process Management Architect) is responsible for Process Modelling, Development, Deployment, Maintenance, and support during Audits. And developing Process mining models using ARIS PPM, Aris Aware, Aris Connect. What you will do Work in DevOps fashion - responsible for Developing, deploying, and maintaining ARIS and Process mining capabilities. Work closely with Business to present new developed solutions on Process Mining and ARIS Dashboarding. ARIS Process Repository Management – Tenant setup and configuration of process space for organization to understand and use the documented Processes. Administration of ARIS Portal and PPM to manage overall lifecycle of developed and deployed capabilities on ARIS, including – SAML/OAuth integration, LDAP config, SSL Config, SSO setup, etc. Study, train and interact continuously with local stakeholders to develop/customize a Process capability that brings high business impact/benefit. Work closely with the internal teams to understand the scope to offer and quote appropriate set of processes and execution model. Pave a path for effective execution of process customization, configuration, and implementation. Thereafter, monitor and communicate process deployment milestones. Ensure perfect transfer of process from deployment to ‘service delivery’ without leaving space for uncertainty. Develop and setup Process Mining capability – which includes data identification, extraction, transformation and data cleansing to feed process mining analysis. This will include managing data sets from various data sources which are internal/external to the platform environment. You will bring Minimum 8 years of experience in Process Modelling system - ARIS. Process development and modelling based on BPMN, EPC, etc. Expertise and Hands-on knowledge on ARIS Architect, Aris Connect, ARIS Aware components of ARIS Software Expertise and Hands-on knowledge on ARIS-PPM (or similar - Celonis/QPR expertise). Must have worked on PPM GUI and Customized Toolkit (CTK). Advanced Knowledge on handling SQL/Postgres/MS SQL Database tables and query development. Prior experience in Vendor Interaction (with SoftwareAG) is added advantage. Stronghold on Data Management, Analytics and Model Development. Mentoring and coaching process groups Excellent reporting and presentation skills through MS Excel and MS PowerPoint! Very detailed Verbal/Writing/documentation and e-mailing skills. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 768022 Show more Show less

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2.0 years

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Bengaluru, Karnataka, India

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Description Business Systems Support analyst Job Description Key Responsibilities The business systems support analyst is responsible to manage customer’s issues end to end through receiving and issue from the customer, making sense of it and either resolving it or escalation up the chain to team/s that will provide a resolution while owning the issue until resolve. Providing support and stakeholder engagement Case troubleshooting and resolution and where needed work with other teams to get the issue resolved Escalate issues timeously Maintain detailed case history and documentation, ensuring comprehensive documentation and timely follow-up Work closely with Business and Function Support teams to aide in knowledge transfer, identification, and remediation of bugs Own the case end to end and continue to up the customer Documen findings / requirements form the root cause analysis work Document processes and procedures Ability to present information to stakeholders Ability to present information in a coherent manner Work Experience And Qualification IT / Relevant Science/business tertiary qualification Minimum of 2 years Business / System analysis experience Analysis knowledge of enterprise system i.e. Sales Force, SAP, Oracle,etc Experience in Customer Service Exposure as an end user to a support systems, i.e. remedy, zendeks, etc. Trends and patterns identication and execution thereafter. Microsoft Office Suite Experience working within all aspects of the Software Development Life Cycle (SDLC). Knowledge of BPMN (Business process modelling notation), OOD (Object oriented design), UIX (User interface design), CJM (Customer journey mapping) - Enterprise Architecture. Excellent communication, both written and verbal Excellent relationship management and collaboration skills Good planning and time management skills Critical Skills Of The Role Analysis Problem solving Customer Service Communication Relationship Management Self Management Decision making Planning, co-ordinating and directing DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. Show more Show less

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Noida, Uttar Pradesh, India

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Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

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Noida, Uttar Pradesh, India

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Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication Show more Show less

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5.0 years

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Pune, Maharashtra, India

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Key Purpose of the Role: BiofuelCircle is embarking on an ambitious growth plan that aims to grow the company business 80X in next 5 years. The leadership team will engage in organic as well as inorganic growth initiatives including growth into adjoining businesses. Assisting the leadership team during the growth phase will need combination of analytical and organizational support. We are seeking to appoint an Executive Assistant who can shadow the CXO team for designated key growth projects. What Key Tasks will be involved? Business Process Management Support Work with process managers to help implement efficient business processes including a continuous improvement agenda. Data Research and Analytics for Strategic projects Conduct research and analysis on strategic projects, providing insights to inform business decisions. Develop and maintain dashboards, metrics, and reports to track key performance indicators (KPIs). Analyse data to identify trends, opportunities, and challenges. Performance Management Support Prepare and present regular performance reports to the CXO and other stakeholders. Develop and maintain scorecards, balanced scorecards, and other performance metrics. Identify areas for improvement and recommend corrective actions. Support in Key Management Presentations/Reports Prepare presentations, reports, and other materials for the CXO and senior leadership team. Conduct research and gather information to support key business initiatives. Coordinate with internal stakeholders to ensure alignment and messaging consistency. Additional Responsibilities Provide administrative support to the CXO and other senior leaders. Maintain confidentiality and handle sensitive information with discretion Opportunity to contribute to business growth and work with the senior leadership team on strategic projects at BiofuelCircle Pvt Ltd, one of India’s leading businesses in the Green Energy Segment. Qualifications Master's degree in business administration, Management, or related field. 2-5 years of experience as an Executive Assistant or in a similar role may help Strong analytical and problem-solving skills, with the ability to interpret complex data. Ability to work in a fast-paced environment and prioritize multiple tasks and projects. Proficient in Microsoft Office suite Technical Competency Experience with business process management tools and methodologies (e.g., BPMN, Lean, Six Sigma). Certification in data analysis or business intelligence (e.g., Google Analytics, Tableau). Familiarity with presentation software (e.g., Power BI, Tableau). Presentation/ Communication Skills Excellent communication, presentation, and interpersonal skills. Show more Show less

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8.0 years

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Noida, Uttar Pradesh

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Noida,Uttar Pradesh,India Job ID 768022 Join our Team About this opportunity MS Processes Consultant (Business Process Management Architect) is responsible for Process Modelling, Development, Deployment, Maintenance, and support during Audits. And developing Process mining models using ARIS PPM, Aris Aware, Aris Connect. What you will do 1. Work in DevOps fashion - responsible for Developing, deploying, and maintaining ARIS and Process mining capabilities. 2. Work closely with Business to present new developed solutions on Process Mining and ARIS Dashboarding. 3. ARIS Process Repository Management – Tenant setup and configuration of process space for organization to understand and use the documented Processes. 4. Administration of ARIS Portal and PPM to manage overall lifecycle of developed and deployed capabilities on ARIS, including – SAML/OAuth integration, LDAP config, SSL Config, SSO setup, etc. 5. Study, train and interact continuously with local stakeholders to develop/customize a Process capability that brings high business impact/benefit. 6. Work closely with the internal teams to understand the scope to offer and quote appropriate set of processes and execution model. 7. Pave a path for effective execution of process customization, configuration, and implementation. Thereafter, monitor and communicate process deployment milestones. 8. Ensure perfect transfer of process from deployment to ‘service delivery’ without leaving space for uncertainty. 9. Develop and setup Process Mining capability – which includes data identification, extraction, transformation and data cleansing to feed process mining analysis. This will include managing data sets from various data sources which are internal/external to the platform environment. You will bring Minimum 8 years of experience in Process Modelling system - ARIS. Process development and modelling based on BPMN, EPC, etc. Expertise and Hands-on knowledge on ARIS Architect, Aris Connect, ARIS Aware components of ARIS Software Expertise and Hands-on knowledge on ARIS-PPM (or similar - Celonis/QPR expertise). Must have worked on PPM GUI and Customized Toolkit (CTK). Advanced Knowledge on handling SQL/Postgres/MS SQL Database tables and query development. Prior experience in Vendor Interaction (with SoftwareAG) is added advantage. Stronghold on Data Management, Analytics and Model Development. Mentoring and coaching process groups Excellent reporting and presentation skills through MS Excel and MS PowerPoint! Very detailed Verbal/Writing/documentation and e-mailing skills. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

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