163 Bpm Jobs - Page 2

Design and develop technical solutions on the Appian BPM Suite based on the requirements gathered Support Appian modernization, corporate growth, and on-program implementation initiatives, be responsible for but not limited to architecting, designing, configuring, developing, and troubleshooting, and implementing baseline and custom applications on the Appian platform. Engages the client organization, manages key stakeholders, and fosters relationships to develop a deep and thorough understanding of the enterprise Creates a vision, strategy, and produces roadmaps to lead Appian adoption and modernization efforts by applying a proven track record of assessments, target technology and IT landscape specifications, technical asset configuration and multi-phased migration deliveries Implements and manages the modernization journey while ensuring adherence to organizational compliance, best practices, and industry standards Serves as the primary technological point of contact, responsible for the overarching technical oversight, architecture, and construction efforts Develops effective governance, leads technical resources, mitigates risk, monitors quality, security, etc., and ensures success in the execution of these areas Participates in, and leads technology evaluations, proofs of concept, client demonstrations and various solutioning and educational presentations to assert vetting and client buy-in Coordinates and collaborates on developing requirements and mission outcomes with executive leadership, business stakeholders, various technical teams, contractors, etc. Serves as the technical strategy champion, resolving program issues, answering questions, and prescribing adoption of proposed solutions for leadership, staff, and contractors Authors required documentation, briefings, SLAs, and technical standards for the architectural runway Works closely, leads and coordinates with other architects and additional members of the technical leadership and other program teams Engages diverse organizations, industry partners and clients during business acquisition phases and for all capture activities Produces technical solutions with detailed narrative for proposal development and supports key personnel requirements during procurement phases such as orals, technical challenges, etc. Provides solution architecture, documents design, codes, develops program logic for new applications, analyzes and modifies logic in existing applications and ensures that system improvements are successfully implemented. Analyzes requirements, maintains, tests, and integrates plug-ins and custom application components. Produces technical solutions with a detailed narrative for proposal development and supports key personnel requirements during procurement phases such as orals, technical challenges, etc. Participates in, and leads formal technology evaluations, proofs of concept, and other R&D activity, providing client demonstrations and various solutioning and educational presentations to assert vetting, making recommendations. Role & responsibilities Preferred candidate profile

Key Responsibilities: Lead business process reengineering (BPR) initiatives to drive efficiency, compliance, and customer-centric transformation. Conduct stakeholder workshops to understand business needs, gather requirements, and define target-state processes. Create journey maps and detailed BPMN process models to capture and improve current-state and future-state workflows. Design customer personas and integrate customer experience insights into process improvements. Collaborate with compliance, risk, and operations teams to ensure process changes align with BFSI regulations and compliance standards . Perform gap analysis, identify improvement opportunities, and drive process optimization initiatives. Facilitate change management and training sessions as part of process deployment. Support cross-functional teams during implementation to ensure successful project delivery. Required Skills & Qualifications: 812 years of experience in business process consulting with a focus on process engineering and reengineering . Proven expertise in BFSI operations and compliance frameworks . Strong hands-on experience with BPMN modeling tools (e.g., Signavio, Bizagi, Visio, ARIS). Experience in journey mapping and customer persona creation . Excellent facilitation skills for stakeholder workshops and process discovery sessions. Strong analytical, problem-solving, and communication skills. Certification in Lean Six Sigma (Black Belt preferred) is a plus. Willingness to travel to the UAE based on project requirements.

Key Responsibilities: Lead business process reengineering (BPR) initiatives to drive efficiency, compliance, and customer-centric transformation. Conduct stakeholder workshops to understand business needs, gather requirements, and define target-state processes. Create journey maps and detailed BPMN process models to capture and improve current-state and future-state workflows. Design customer personas and integrate customer experience insights into process improvements. Collaborate with compliance, risk, and operations teams to ensure process changes align with BFSI regulations and compliance standards . Perform gap analysis, identify improvement opportunities, and drive process optimization initiatives. Facilitate change management and training sessions as part of process deployment. Support cross-functional teams during implementation to ensure successful project delivery. Required Skills & Qualifications: 812 years of experience in business process consulting with a focus on process engineering and reengineering . Proven expertise in BFSI operations and compliance frameworks . Strong hands-on experience with BPMN modeling tools (e.g., Signavio, Bizagi, Visio, ARIS). Experience in journey mapping and customer persona creation . Excellent facilitation skills for stakeholder workshops and process discovery sessions. Strong analytical, problem-solving, and communication skills. Certification in Lean Six Sigma (Black Belt preferred) is a plus. Willingness to travel to the UAE based on project requirements.

Hiring for ServiceNow Developer- Hyderabad Must have good exposure to ServiceNow Development. Strong Core Java development experience Demonstrated experience designing and developing process-based solutions. Demonstrated experience documenting user case processes and BPM workflows. Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation. Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action /policy , deployment, Integration, SOAP Service implementation in ServiceNow , REST API Integration. Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills. Proven analytical and problem-solving skills

Design, develop integration solutions using SAP PI/PO. Develop maintain ESR (Enterprise Service Repository) and ID (Integration Directory) objects Handle end-to-end interface development, testing, deployment Monitor and troubleshoot interface issues Required Candidate profile Ensure performance tuning, security compliance, and high availability of integrations. Document technical designs and processes. Strong hands-on exp in SAP PI/PO 7.4/7.5 ESR, ID, SLD, and BPM/BPMN Perks and benefits Perks and Benefits

WERE HIRING - CUSTOMER SUPPORT REPRESENTATIVES Walk-in Drive at Hitech Digital Solutions Open Positions: 20 (across all levels) What we are looking for: Excellent communication skills Strong internet and web research skills Ability to comprehend interpret and process complex documents Experience working on BPM projects and with international clients Proficiency in MS Excel and Outlook. Walk-In Interview Details Date : 31st May 2025 Time : 10:30 AM 6:30 PM Contact : 93297 11684 | 99099 81285 Email : tateam@hitechdigital.com Venue : Hitech Digital Solutions 5th Floor, Commerce House 4, Near Shell Petrol Pump, Prahalad Nagar, Ahmedabad A quick scan here to confirm your participation Walk in with your resume and walk out with a new opportunity.

Hiring for Appian Developer- Hyderabad Job Title: Appian Developer (4 Years Experience) Experience: 4 Years Job Summary: We are looking for a skilled Appian Developer with 4 years of experience to join our dynamic team. The ideal candidate will have hands-on experience in designing, developing, and deploying business process management (BPM) solutions using the Appian platform. You will work closely with business analysts, project managers, and other developers to deliver scalable and efficient applications that drive business process automation. Key Responsibilities: Design, develop, and implement BPM solutions using the Appian platform. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Create and manage Appian process models, interfaces, expressions, and integrations. Develop reusable components, plug-ins, and custom integrations with third-party systems. Perform unit testing, troubleshooting, and debugging to ensure high-quality deliverables. Participate in code reviews and adhere to development best practices and standards. Maintain and optimize existing Appian applications for performance and scalability. Document technical specifications, user guides, and operational procedures. Stay updated with the latest Appian features and industry trends to continuously improve application performance. Support deployment, configuration, and troubleshooting in different environments (Dev, QA, Prod). Required Skills and Qualifications: 4 years of hands-on experience in Appian development and implementation. Strong knowledge of Appian Designer, process modeling, rule writing, and integrations. Proficient in Appian expression language, interfaces, reports, and SAIL components. Experience with Web API, REST/SOAP integrations, and Appian Records. Understanding of Agile/Scrum development methodologies. Good knowledge of databases (SQL), web services, and scripting languages. Ability to write clean, maintainable, and efficient code. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Bachelors degree in Computer Science, Information Technology, or a related field (preferred). Appian Certified Developer certification is a plus. Preferred Qualifications: Experience working in complex enterprise environments. Knowledge of other BPM tools or low-code platforms. Exposure to cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with DevOps and CI/CD pipelines.

Provide research and clerical support to determine whether insureds/customers qualify for insurance policies, or other financial services. Gather financial and statistical information and supply data onto rating mechanism provided by the client Provide support and assistance to onshore team; work with the insurance underwriting department by working on commercial and residential properties quotes using rating mechanism. Staff will assist with the completion of rates and premiums. Perform administrative duties regarding new and renewal accounts, risk assessments, loss runs, and loss ratings Provide technical support to client in rating and policy processing procedures Type, file, answer phone (Teams Calls), and assists brokers/customers and prospective customers Gather, review, and ensure the accuracy of information to determine proper processing for all segments of business Perform various pre-underwriting activities for accounts, such as qualifying requests gather analyse data, selecting rates and forms for coverage, and entering info into database for pricing reporting Basic knowledge of company insurance products; support underwriting and distribution activities. Requirements: Experienced Required 0 to 4 Years Good written and verbal communication skills. 1-2 years of insurance BPO/BPM experience preferred. Qualification Requirements: Bachelor's Degree in any stream

Should be open to Night Shift. Excellent verbal and written English skills. Prior exp of working in an ops leader role of a B2B collections / O2C process. TL-Prior team leading International voice experience – B2B/B2C Collections. Required Candidate profile EXPERIENCE TL - 5-10 yrs Manager - 9-13 yrs

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Overview: We are seeking a highly skilled and motivated ServiceNow Developer to join our IRM team, focusing on the BPM solution, which is currently in development. The developer will take over responsibility for the solution once the MVP is implemented and drive its further development, DevOps practices, and optimization. The ideal candidate will have strong expertise in ServiceNow development, specifically in areas such as IRM, GRC, TPRM, and AppEngine. The developer will play a crucial role in building and optimizing the BPM solution while adhering to SAFe and Agile methodologies. Key Responsibilities: Develop and maintain BPM solutions within the ServiceNow platform, focusing on IRM, GRC, TPRM, and AppEngine modules. Write, test, and deploy ServiceNow scripts, including Business Rules, Client Scripts, and UI Policies. Leverage JavaScript for custom development, integrations, and implementing DevOps practices within the ServiceNow environment. Utilize SEISMIC framework within ServiceNows UI Builder to enhance user interfaces and experiences. Collaborate closely with the IRM team to clarify requirements and translate them into robust technical solutions. Independently manage assigned tasks and ensure timely delivery of high-quality solutions. Participate in agile ceremonies, contributing to PI and sprint planning, reviews, and retrospectives. Required Skills and Qualifications: Proven experience as a ServiceNow Developer with a focus on IRM, GRC, TPRM, and AppEngine. Strong JavaScript development skills, particularly within the ServiceNow environment. Proficiency in ServiceNow scripting: Business Rules, Client Scripts, UI Policies, and UI Actions. Experience working in agile setup. Familiarity with the SEISMIC framework in ServiceNow, which is new, therefore with a strong willingness to learn and adopt new technologies. Ability to work independently and effectively manage tasks with minimal supervision. Strong communication and collaboration skills, maintaining a positive and solution-oriented attitude. Desired Skills: Exposure to advanced ServiceNow modules such as Performance Analytics, Virtual Agent, and Flow Designer. Knowledge of REST APIs, Web Services, and data integration within ServiceNow. Experience with automated testing frameworks in ServiceNow. Personal Attributes: Proactive and adaptable to changing requirements. Excellent problem-solving and analytical skills. Demonstrates a positive attitude and a commitment to continuous learning and improvement. Who we are A healthier future drives us to innovate. Together, more than 100 000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let s build a healthier future, together. Roche is an Equal Opportunity Employer. "

Dear Aspirant, Welcome to ResourcePro! Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR [ MINIMUM 8 YEARS OF EXPERIENCE IN BPO/ BPM AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST 1.5 YEARS OF EXPERIANCE ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budget. You will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. You will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; Identify and lead the department, division or company level projects to realize corporate goals and strategies. Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: Email ID - Varshitha_devaraj@resourcepro.in Internal Contacts: Team members within the client team, Supervisor External Contacts: Client contacts Minimum Qualifications: Education Background: Major N/A, Degree Bachelor, Licenses/Certificates N/A Working Experience: Minimum 8 years experience, 3 years management experience Some of the mandatory skillsets required: Operations / Process / Transition Management Client Focus Coaching and Training SOP Creation and management Quality - Auditing, Planning, Target Setting Interpersonal Communication Capacity Planning Employee Retention Team Performance Shift Timings: Regular Shift: 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift: 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: HR Email ID - Varshitha_devaraj@resourcepro.in Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India

Role & responsibilities We are looking for a highly experienced Oracle Fusion Middleware Functional Consultant with deep expertise in Oracle technologies and middleware services. The role demands a strong ability to design, implement, and support middleware integrations while optimizing business processes. Key Responsibilities 1. Oracle Middleware Expertise Demonstrate expert-level knowledge in: Oracle Service-Oriented Architecture Suite (SOA). Oracle Service Bus (OSB). Oracle PaaS Visual Builder (VBCS). Oracle Business Process Management Suite (BPM, ACM, BAM). SOA Cloud Services (SOA CS). Oracle Cloud Infrastructure (OCI). 2. Service-Oriented Architecture & Integrations Implement and manage service-oriented architecture initiatives. Design, develop, and maintain Fusion integrations using web services (REST and SOAP). Develop and integrate web services with backend systems and databases. 3. Technical Development & Debugging Hands-on expertise in Java/JEE for web applications architecture, development, debugging, and tuning. Independently build and execute SQL Connect Queries. Debug Oracle BI Reports, OTBI reports, and handle data anomalies. 4. Solution Design and Deployment Create functional and technical documentation for middleware implementations. Configure middleware systems to meet client requirements while ensuring optimal performance and security. 5. Collaboration & Influence Engage in technical discussions and provide insightful input to influence design decisions. Act as a liaison between stakeholders and the technical implementation team. Provide end-user training and post-implementation support. 6. Process Management & Leadership Lead middleware integration projects, ensuring quality, timeliness, and alignment with business needs. Proactively troubleshoot and resolve issues to support continuous integration and deployment processes. Required Skills and Qualifications • Technical Expertise: Advanced knowledge of Oracle Fusion Middleware stack (SOA, OSB, VBCS, BPM, SOA CS). Hands-on experience with Oracle PaaS services and OCI environments. Strong understanding of Fusion application integrations using REST services. • Development & Debugging: Expertise in Java/JEE and debugging large-scale web applications. Skilled in building, executing, and debugging SQL queries. Proficiency in debugging Oracle BI and OTBI reports. • Communication & Influence: Strong verbal and written communication skills. Ability to influence technical decisions and facilitate discussions across technical teams. • Mindset and Initiative: Self-starter with high initiative, capable of leading projects with minimal supervision. Preferred Qualifications • Oracle Certification in relevant middleware technologies. • Experience with Agile or DevOps methodologies. • Familiarity with Oracle ERP ecosystem Educational Requirements • Bachelors or master’s degree in computer science, Information Systems, or a related field. Preferred candidate profile

Position Title: Head of Business Advisory and Consulting Location: Gurgaon, India, UK Work Hrs (5 days working) Reports to: VP Business Advisory & Solutions (Interim SVP Transformation Practice) Role Overview A Head of Business Advisory and Consulting typically has a multifaceted role, supporting sales leaders across various sectors. Your expertise and your reach to include Vertical SMEs and partners, as part of your advisory and consulting role will play a critical role for identifying, designing and implementing solutions that optimise customer interactions, streamline processes, and enhance the overall customer experience aligned with business objectives and strategy. This position requires a blend of technical expertise, project management skills , and a deep understanding of business objectives and strategy as well as deep knowledge of tech-infused digital capability which will form a key part of your toolkit to identify opportunities to help clients realise their transformation journey. You will work closely with global sales leaders, cross-functional capability teams , vertical subject matter experts, clients and pre-sales to understand business and client requirements and recommend solutions that meet all specific needs of the organisation ensuring solutions are adaptable for future change. SCOP OF WORKS - People : A matrixes management role, you will conduct routine internal forums to review and discuss the business's technical and solutions strategy working in close collaboration with the Head of Solution Design and Bid Management and associated teams within the sales and advisory tower within the Transformation practice. Collaborate with : IT/Tech teams to ensure the seamless integration of new technologies and systems into the businesses existing infrastructure. Change Management Continuous Improvement professionals to drive a continuous improvement culture and, as a role model, be part of the drive to achieve business excellence. Various business entities within the and externally (benchmarking/industry best practice) to grasp emerging solution creations and identify opportunities for cross group functional benefits. Staying updated on new cutting-edge technology in CX and other capabilities, assessing feasibility of new solutions , building business cases for official review and approval. Solution Design and Bid Management teams to oversee the execution of proposed solutions in compliance with contractual and data / security agreements. New Technology : Maintain comprehensive documentation of solution designs, processes, system configurations, technical documentation and implementation plans. Identify potential risks and issues associated with any proposed solutions and develop mitigation strategies to minimise these risks. Ensure our solutions comply with industry regulations and data security standards. You may be required to carry out additional duties within your capability to meet the needs of the business. Required Qualifications and Experience : Bachelors degree in business administration, Management, or a related field; Proven experience in designing and implementing solutions that drive business improvement across industry verticals, ideally including UK Public Sector. Minimum of 10 years of experience in contact centre technology and design, project management / leadership within the BPO industry. Ability to develop and execute global strategies, influence senior stakeholders, and lead cross functional teams. A Client-Centric Approach to understanding client needs, delivering exceptional service with Leadership and Team Building ability to motivate and inspire your cross-geo team to achieve high performance and foster a collaborative environment, driving attention to detail to ensure meticulous planning and execution of on boarding processes from your team to meet client expectations Strong understanding of digital solutions and their application in process improvement. Excellent communication, leadership, problem-solving and interpersonal skills. Ability to work independently and as part of a team. Willingness and ability to travel nationally and overseas as required. Certification in Project Management (PMP) or equivalent proven experience preferred. Experience with Lean Six Sigma or other process improvement methodologies. Familiarity with CRM systems and processes advantageous.

Title: Solution Architect / Senior Application Engineer Oracle Subscription Management Job Summary We are seeking a highly skilled and experienced Solution Architect / Senior Application Engineer with deep expertise in Oracle Cloud Subscription Management to join our team. In this role, you will collaborate closely with business stakeholders, product managers, enterprise architects, and technical teams to design, develop, and implement scalable solutions that support usage-based subscription models and enhance the eCommerce subscription experience. Key Responsibilities Serve as a Solution Architect and Senior Application Engineer, providing leadership in the design and implementation of Oracle Cloud Subscription Management solutions. Collaborate with cross-functional teams, including Product Managers and Enterprise Architects, to analyze requirements and deliver robust, scalable solutions for subscription billing and management. Configure and implement advanced features of Oracle Subscription Management Cloud to support usage-based and recurring billing models. Develop and test prototype solutions, identifying and addressing system gaps through custom integrations and configurations. Work closely with the technical team to design and implement integration solutions with eCommerce platforms and other enterprise systems. Ensure best practices are followed for system design, coding, testing, and implementation. Support ongoing enhancements, troubleshooting, and maintenance of implemented solutions. Qualifications Bachelors degree in Computer Science, Information Technology, or related field (Masters preferred). Minimum 2+ years of hands-on experience implementing Oracle Cloud Subscription Management (OSS), particularly in pricing and usage-based billing. Strong techno-functional experience in Oracle ERP Cloud including Subscription Management, Accounts Receivable, Pricing Configurations, and Product Information Management (PIM). In-depth knowledge of Oracle Fusion Subscription Management Cloud, with a focus on complex subscription and billing scenarios. Familiarity with integration tools and frameworks such as Oracle Integration Cloud (OIC), FBDI, BI Publisher, Groovy scripting, and OTBI. Proficiency in Oracle development tools including PL/SQL, VBCS, APEX, Java, and BPM. Solid understanding of subscription-based business models and system processes, including integrations with eCommerce and back-office systems. Experience with Oracle Cloud APIs and extending Oracle Fusion Cloud applications. Strong communication skills with the ability to present complex technical concepts to both technical and non-technical stakeholders. Experience using Jira, Confluence, and other project management tools.

We are looking for an experienced Assistant Manager to lead a team in the Chat/Back Office division focused on Property & Casualty (P&C) Insurance operations. This role involves managing a team of 15-25 members, handling day-to-day operations, liaising with clients, and ensuring high service quality. Your Future Employer - A leading global business services provider offering solutions in insurance operations with a dynamic work culture, a focus on employee well-being, and opportunities for professional advancement. Responsibilities - Oversee daily operations and manage performance metrics, KPIs, absenteeism, and attrition Handle client communications and escalations, ensuring SLA adherence Lead team reviews, support staff development, and foster a collaborative environment Participate in performance feedback, reporting, and operational enhancements Work in 24x7 environments, split shifts, and rotational rosters Requirements - Graduation in any discipline (mandatory) 3+ years of experience in General Insurance or Chat Processes 1+ year in an operational leadership role managing at least 10 team members Proficiency in MS Excel, Word, Outlook, and Access Strong communication, leadership, and interpersonal skills What is in it for you - Join a fast-paced environment that values innovation and efficiency Work with a supportive leadership team focused on your professional growth Opportunity to impact global insurance operations and drive meaningful outcomes Reach us: If you think this role aligns with your career goals, kindly email your CV to vasu.joshi@crescendogroup.in for a confidential discussion. Disclaimer: Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status. Note: We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Profile Keywords - Crescendo Global, Jobs in Pune, Assistant Manager Operations Jobs, Insurance Operations Jobs, General Insurance Jobs, Chat Process Jobs, P&C Insurance Jobs, Team Handling Jobs, Customer Service Operations Jobs, SLA Management Jobs, US Process, US Insurance

Key Responsibilities: Design, develop, and implement BPM applications using Pega PRPC (Pega Rules Process Commander) . Collaborate with business analysts, architects, and stakeholders to translate business requirements into technical solutions. Configure and customize case types, flows, data pages, UI, decision rules, and integrations. Develop REST/SOAP integrations with external systems and databases. Perform unit testing, debugging, and provide production support as needed. Ensure performance, scalability, and security best practices are followed. Participate in code reviews, solution design discussions, and Pega upgrades when required. Create and maintain technical documentation and knowledge base

Job Summary We are seeking a highly skilled and experienced Solution Architect / Senior Application Engineer with deep expertise in Oracle Cloud Subscription Management to join our team. In this role, you will collaborate closely with business stakeholders, product managers, enterprise architects, and technical teams to design, develop, and implement scalable solutions that support usage-based subscription models and enhance the eCommerce subscription experience. Key Responsibilities Serve as a Solution Architect and Senior Application Engineer, providing leadership in the design and implementation of Oracle Cloud Subscription Management solutions. Collaborate with cross-functional teams, including Product Managers and Enterprise Architects, to analyze requirements and deliver robust, scalable solutions for subscription billing and management. Configure and implement advanced features of Oracle Subscription Management Cloud to support usage-based and recurring billing models. Develop and test prototype solutions, identifying and addressing system gaps through custom integrations and configurations. Work closely with the technical team to design and implement integration solutions with eCommerce platforms and other enterprise systems. Ensure best practices are followed for system design, coding, testing, and implementation. Support ongoing enhancements, troubleshooting, and maintenance of implemented solutions. Qualifications Bachelors degree in Computer Science, Information Technology, or related field (Masters preferred). Minimum 2+ years of hands-on experience implementing Oracle Cloud Subscription Management (OSS), particularly in pricing and usage-based billing. Strong techno-functional experience in Oracle ERP Cloud including Subscription Management, Accounts Receivable, Pricing Configurations, and Product Information Management (PIM). In-depth knowledge of Oracle Fusion Subscription Management Cloud, with a focus on complex subscription and billing scenarios. Familiarity with integration tools and frameworks such as Oracle Integration Cloud (OIC), FBDI, BI Publisher, Groovy scripting, and OTBI. Proficiency in Oracle development tools including PL/SQL, VBCS, APEX, Java, and BPM. Solid understanding of subscription-based business models and system processes, including integrations with eCommerce and back-office systems. Experience with Oracle Cloud APIs and extending Oracle Fusion Cloud applications. Strong communication skills with the ability to present complex technical concepts to both technical and non-technical stakeholders. Experience using Jira, Confluence, and other project management tools.

We are looking for a highly skilled Senior Cloud Technical Consultant with a strong background in Oracle E-Business Suite (EBS) technical development and hands-on experience with Oracle Fusion Cloud technologies. The ideal candidate must have expertise in integrations (OIC), reporting (BIP), data uploads (FBDI), API development, and workflow configurations (BPM), with the ability to work across both technical and functional streams.

Job Summary: We are seeking an experienced OpenText AppWorks Developer to join our Global Markets Enterprise Technology team. The successful candidate will play a key role in designing, developing, deploying, and supporting AppWorks solutions implemented in UOB. You will be responsible for translating business requirements into technical solutions while ensuring smooth delivery and operational stability. This includes ownership of platform support, deployment processes, defects fixes and infrastructure coordination. Job Responsibilities The AML Workflow team in GMET Shared Platforms is responsible for all aspects of the Anti-Money Laundering Workflow Case Management application, which includes: Design, develop, and maintain the Anti-Money Laundering (AML) Case Management platform running on OpenText AppWorks and other components. Implement business processes and workflows to meet users requirements. Develop user interfaces, business rules, forms, data models, and integration components. Collaborate with solution architects and business analysts to understand business requirements and translate them into technical solutions. Integrate AppWorks solutions with enterprise systems (databases, web services, REST/SOAP APIs, etc.). Optimize and troubleshoot existing solution for defects, performance and reliability. Prepare technical design documents, unit test plans, and deployment guides. Participate in code reviews, ensure adherence to best practices, and maintain code quality. Provide support for deployed applications and troubleshoot issues as they arise. Participate in platform upgrades and patch management activities. Work closely with DevOps and Infrastructure teams for CI/CD and platform reliability. Set up, manage, and optimize application infrastructure and environments. Job Requirements Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience in OpenText AppWorks development and platform support. Strong hands-on experience with BPM, Case Manager, Process Flow Design. Proficient in Java, JavaScript and strong understanding of Angular. Experience with MS SQL Server for database management. Experience with application infrastructure setup, system deployment, and DevOps. Familiar with version control, CI/CD tools, and production support workflows. Strong problem-solving and troubleshooting abilities. Effective communication and interpersonal skills. Ability to work independently and in cross-functional teams. Fast learner, adaptable to new technologies, frameworks, and environments. Key Skills Core Technologies: OpenText AppWorks BPM, Case Manager, Process Flows Development: Java, JavaScript, Angular Database: MSSQL Platform & Infra: Windows, Application Support, Deployment, Infrastructure Setup, DevOps Optional Skills Experience with other BPM tools (e.g., Pega, K2, IBM BPM) is a plus. Knowledge of PowerShell scripting for automation tasks.

Job Summary: We are seeking an experienced OpenText AppWorks Developer to join our Global Markets Enterprise Technology team. The successful candidate will play a key role in designing, developing, deploying, and supporting AppWorks solutions implemented in UOB. You will be responsible for translating business requirements into technical solutions while ensuring smooth delivery and operational stability. This includes ownership of platform support, deployment processes, defects fixes and infrastructure coordination. Job Responsibilities The AML Workflow team in GMET Shared Platforms is responsible for all aspects of the Anti-Money Laundering Workflow Case Management application, which includes: Design, develop, and maintain the Anti-Money Laundering (AML) Case Management platform running on OpenText AppWorks and other components. Implement business processes and workflows to meet users requirements. Develop user interfaces, business rules, forms, data models, and integration components. Collaborate with solution architects and business analysts to understand business requirements and translate them into technical solutions. Integrate AppWorks solutions with enterprise systems (databases, web services, REST/SOAP APIs, etc.). Optimize and troubleshoot existing solution for defects, performance and reliability. Prepare technical design documents, unit test plans, and deployment guides. Participate in code reviews, ensure adherence to best practices, and maintain code quality. Provide support for deployed applications and troubleshoot issues as they arise. Participate in platform upgrades and patch management activities. Work closely with DevOps and Infrastructure teams for CI/CD and platform reliability. Set up, manage, and optimize application infrastructure and environments. Job Requirements Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience in OpenText AppWorks development and platform support. Strong hands-on experience with BPM, Case Manager, Process Flow Design. Proficient in Java, JavaScript and strong understanding of Angular. Experience with MS SQL Server for database management. Experience with application infrastructure setup, system deployment, and DevOps. Familiar with version control, CI/CD tools, and production support workflows. Strong problem-solving and troubleshooting abilities. Effective communication and interpersonal skills. Ability to work independently and in cross-functional teams. Fast learner, adaptable to new technologies, frameworks, and environments. Key Skills Core Technologies: OpenText AppWorks BPM, Case Manager, Process Flows Development: Java, JavaScript, Angular Database: MSSQL Platform & Infra: Windows, Application Support, Deployment, Infrastructure Setup, DevOps Optional Skills Experience with other BPM tools (e.g., Pega, K2, IBM BPM) is a plus. Knowledge of PowerShell scripting for automation tasks.

Job Summary: We are seeking an experienced OpenText AppWorks Developer to join our Global Markets Enterprise Technology team. The successful candidate will play a key role in designing, developing, deploying, and supporting AppWorks solutions implemented in UOB. You will be responsible for translating business requirements into technical solutions while ensuring smooth delivery and operational stability. This includes ownership of platform support, deployment processes, defects fixes and infrastructure coordination. Job Responsibilities The AML Workflow team in GMET Shared Platforms is responsible for all aspects of the Anti-Money Laundering Workflow Case Management application, which includes: Design, develop, and maintain the Anti-Money Laundering (AML) Case Management platform running on OpenText AppWorks and other components. Implement business processes and workflows to meet users requirements. Develop user interfaces, business rules, forms, data models, and integration components. Collaborate with solution architects and business analysts to understand business requirements and translate them into technical solutions. Integrate AppWorks solutions with enterprise systems (databases, web services, REST/SOAP APIs, etc.). Optimize and troubleshoot existing solution for defects, performance and reliability. Prepare technical design documents, unit test plans, and deployment guides. Participate in code reviews, ensure adherence to best practices, and maintain code quality. Provide support for deployed applications and troubleshoot issues as they arise. Participate in platform upgrades and patch management activities. Work closely with DevOps and Infrastructure teams for CI/CD and platform reliability. Set up, manage, and optimize application infrastructure and environments. Job Requirements Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience in OpenText AppWorks development and platform support. Strong hands-on experience with BPM, Case Manager, Process Flow Design. Proficient in Java, JavaScript and strong understanding of Angular. Experience with MS SQL Server for database management. Experience with application infrastructure setup, system deployment, and DevOps. Familiar with version control, CI/CD tools, and production support workflows. Strong problem-solving and troubleshooting abilities. Effective communication and interpersonal skills. Ability to work independently and in cross-functional teams. Fast learner, adaptable to new technologies, frameworks, and environments. Key Skills Core Technologies: OpenText AppWorks BPM, Case Manager, Process Flows Development: Java, JavaScript, Angular Database: MSSQL Platform & Infra: Windows, Application Support, Deployment, Infrastructure Setup, DevOps Optional Skills Experience with other BPM tools (e.g., Pega, K2, IBM BPM) is a plus. Knowledge of PowerShell scripting for automation tasks.

Job Summary: We are seeking an experienced OpenText AppWorks Developer to join our Global Markets Enterprise Technology team. The successful candidate will play a key role in designing, developing, deploying, and supporting AppWorks solutions implemented in UOB. You will be responsible for translating business requirements into technical solutions while ensuring smooth delivery and operational stability. This includes ownership of platform support, deployment processes, defects fixes and infrastructure coordination. Job Responsibilities The AML Workflow team in GMET Shared Platforms is responsible for all aspects of the Anti-Money Laundering Workflow Case Management application, which includes: Design, develop, and maintain the Anti-Money Laundering (AML) Case Management platform running on OpenText AppWorks and other components. Implement business processes and workflows to meet users requirements. Develop user interfaces, business rules, forms, data models, and integration components. Collaborate with solution architects and business analysts to understand business requirements and translate them into technical solutions. Integrate AppWorks solutions with enterprise systems (databases, web services, REST/SOAP APIs, etc.). Optimize and troubleshoot existing solution for defects, performance and reliability. Prepare technical design documents, unit test plans, and deployment guides. Participate in code reviews, ensure adherence to best practices, and maintain code quality. Provide support for deployed applications and troubleshoot issues as they arise. Participate in platform upgrades and patch management activities. Work closely with DevOps and Infrastructure teams for CI/CD and platform reliability. Set up, manage, and optimize application infrastructure and environments. Job Requirements Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience in OpenText AppWorks development and platform support. Strong hands-on experience with BPM, Case Manager, Process Flow Design. Proficient in Java, JavaScript and strong understanding of Angular. Experience with MS SQL Server for database management. Experience with application infrastructure setup, system deployment, and DevOps. Familiar with version control, CI/CD tools, and production support workflows. Strong problem-solving and troubleshooting abilities. Effective communication and interpersonal skills. Ability to work independently and in cross-functional teams. Fast learner, adaptable to new technologies, frameworks, and environments. Key Skills Core Technologies: OpenText AppWorks BPM, Case Manager, Process Flows Development: Java, JavaScript, Angular Database: MSSQL Platform & Infra: Windows, Application Support, Deployment, Infrastructure Setup, DevOps Optional Skills Experience with other BPM tools (e.g., Pega, K2, IBM BPM) is a plus. Knowledge of PowerShell scripting for automation tasks.

about the role As a Cloud Consultant, you would be involved in Business development and expansion across the globe. You will inspire and advocate businesses of all sizes to leverage cloud technologies. Using your passion for technology, you help spread the magic of cloud to organizations around the world. The vision is to build Searce's brand as one of the world's most trusted partners. key responsibilities Lead execution of overall go-to-market strategy involving business growth accountability, customers and partner engagement, marketing and demand generation plans. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of how technology is used in the workplace. Handle key strategic accounts in a variety of industries throughout APAC. Reach (or exceed!) company monthly and annual revenue targets. Pass on client feedback as inputs for refining our products, solutions and go-to-market strategy. Be part of a client-focused organization with an unapologetic drive to ensure our clients become raving fans. Your relationships with customers are crucial in helping Searce futurify businesses and bringing our product portfolio into companies both big and small around the world. preferred qualifications Is Education overratedYes. We believe so. However there is no way to locate you otherwise. So we might look for graduate degree in engineering with sales mindset or you started your business at 12 and sold it post high school. And the latter is better. We will find you faster if you specify the latter in some manner. :) Experience in sales-related roles. Preferably in front line sales role selling technology - specifically IAAS, PAAS, SaaS, Analytics, BPM or IT products or services. Comfortable working in a all-hands start-up environment - owning a project, wearing many hats to get the job done, attention to detail and strong follow-through.. Strong work ethic, track record of high productivity and sales achievement

Job Title: Pharma Business Analyst (Digital Experience & Collibra Expertise) Experience Level: 8+ Years Location: India Job Type: Contract Job Summary: We are seeking an experienced Pharma Business Analyst with a strong background in digital transformation initiatives and deep expertise in Collibra Data Governance . The ideal candidate will play a critical role in bridging the gap between business needs and technology solutions in the pharmaceutical domain, ensuring that data-driven digital initiatives align with regulatory and compliance standards. Key Responsibilities: • Collaborate with stakeholders across business and IT teams to gather, analyse, and document business requirements. • Lead the implementation and optimization of Collibra Data Governance solutions across the organization. • Work closely with data stewards, data owners, and governance teams to define data standards, policies, and metadata models. • Translate complex business needs into functional and technical specifications. • Support digital initiatives by integrating data governance into digital platforms, tools, and workflows. • Conduct impact analysis, gap assessments, and business process modeling (BPM). • Facilitate workshops, JAD sessions, and user training sessions. • Ensure compliance with industry regulations including GxP, FDA, and other relevant standards. Required Qualifications: • 810 years of experience as a Business Analyst in the pharmaceutical/life sciences industry. • Proven experience with Collibra Data Governance Center , including setting up domains, workflows, and operating models. • Strong understanding of data governance, data lineage, metadata management , and regulatory compliance. • Experience in digital transformation projects within pharma e.g., digital labs, digital supply chain, or patient engagement platforms. • Strong analytical and problem-solving skills, with an ability to work with technical and non-technical stakeholders. • Excellent communication and documentation skills. • Proficient in tools such as JIRA, Confluence, Visio, Excel , and other BA toolsets. Preferred Skills: • Knowledge of clinical trial processes, R&D, or commercial pharma operations . • Familiarity with AI/ML applications in pharma or digital health platforms. • Collibra certification is a plus. • Understanding of data privacy laws (e.g., HIPAA, GDPR) relevant to pharmaceutical data. Work Environment: • Fully remote position with flexibility in working hours to accommodate cross-functional and international teams. • Collaborative, fast-paced team focused on innovation and excellence in digital health initiatives.

Engage with clients to understand their objectives, convert requirements into FRDs, and clarify needs. Act as a bridge between clients, developers, and stakeholders, ensuring alignment.Address risks, maintain project plans, and refine workflows. Required Candidate profile Preferably candidates with excellent communication skills Preferably candidates with 5-8 years experience in BA