318 Bpm Jobs - Page 13

The role holder will support in Business Performance Management activities including but not limited to tracking of key deliverables, data analysis, and preparation of documents for CEO for various meetings and discussions with Shareholders, media, industry body, etc. Monitoring and tracking of key initiatives The role holder will be responsible to monitor critical business impacting projects and ensure timely execution of the same Support in preparing the review decks and sharing insights with the CEO prior to the reviews Support in environment scan (work culture/ Company operations), preparing competitor insights and reports on customers as required by CEO Critical evaluation of the performance and initiatives and give appropriate feedback/suggestion to the respective function Preparing key notifications and indicators for CEO review and engagement Good understanding of business and various parameters Timely liaise with various stakeholders Relationship management with various functions within the organization Work towards achieving team goals and deliverables To ensure high levels of accuracy To automate outputs reports for faster TATs

The role holder will support in Business Performance Management activities including but not limited to tracking of key deliverables, data analysis, and preparation of documents for CEO for various meetings and discussions with Shareholders, media, industry body, etc. Monitoring and tracking of key initiatives The role holder will be responsible to monitor critical business impacting projects and ensure timely execution of the same Support in preparing the review decks and sharing insights with the CEO prior to the reviews Support in environment scan (work culture/ Company operations), preparing competitor insights and reports on customers as required by CEO Critical evaluation of the performance and initiatives and give appropriate feedback/suggestion to the respective function Preparing key notifications and indicators for CEO review and engagement Good understanding of business and various parameters Timely liaise with various stakeholders Relationship management with various functions within the organization Work towards achieving team goals and deliverables To ensure high levels of accuracy To automate outputs reports for faster TATs

The role holder will support in Business Performance Management activities including but not limited to tracking of key deliverables, data analysis, and preparation of documents for CEO for various meetings and discussions with Shareholders, media, industry body, etc. Monitoring and tracking of key initiatives The role holder will be responsible to monitor critical business impacting projects and ensure timely execution of the same Support in preparing the review decks and sharing insights with the CEO prior to the reviews Support in environment scan (work culture/ Company operations), preparing competitor insights and reports on customers as required by CEO Critical evaluation of the performance and initiatives and give appropriate feedback/suggestion to the respective function Preparing key notifications and indicators for CEO review and engagement Good understanding of business and various parameters Timely liaise with various stakeholders Relationship management with various functions within the organization Work towards achieving team goals and deliverables To ensure high levels of accuracy To automate outputs reports for faster TATs

The role holder will support in Business Performance Management activities including but not limited to tracking of key deliverables, data analysis, and preparation of documents for CEO for various meetings and discussions with Shareholders, media, industry body, etc. Monitoring and tracking of key initiatives The role holder will be responsible to monitor critical business impacting projects and ensure timely execution of the same Support in preparing the review decks and sharing insights with the CEO prior to the reviews Support in environment scan (work culture/ Company operations), preparing competitor insights and reports on customers as required by CEO Critical evaluation of the performance and initiatives and give appropriate feedback/suggestion to the respective function Preparing key notifications and indicators for CEO review and engagement Good understanding of business and various parameters Timely liaise with various stakeholders Relationship management with various functions within the organization Work towards achieving team goals and deliverables To ensure high levels of accuracy To automate outputs reports for faster TATs

The role holder will support in Business Performance Management activities including but not limited to tracking of key deliverables, data analysis, and preparation of documents for CEO for various meetings and discussions with Shareholders, media, industry body, etc. Monitoring and tracking of key initiatives The role holder will be responsible to monitor critical business impacting projects and ensure timely execution of the same Support in preparing the review decks and sharing insights with the CEO prior to the reviews Support in environment scan (work culture/ Company operations), preparing competitor insights and reports on customers as required by CEO Critical evaluation of the performance and initiatives and give appropriate feedback/suggestion to the respective function Preparing key notifications and indicators for CEO review and engagement Good understanding of business and various parameters Timely liaise with various stakeholders Relationship management with various functions within the organization Work towards achieving team goals and deliverables To ensure high levels of accuracy To automate outputs reports for faster TATs

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of at least 8 years in software development (with any BPM tool preferably Camunda Experience in multiple programming languages such as Java, SpringBoot (Data, Integration, Web), JPA, Camunda, JBPM, Activiti Experience of Single Page Application, Microservice Development, Cloud Development - Cloud Foundry, AWS. A background in Git command line and Bitbucket or Stash UI, Artifactory, JIRA, Confluence Experience of Domain Driven Design & Proficiency in JavaScript React

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of at least 8 years in software development (with any BPM tool preferably Camunda Experience in multiple programming languages such as Java, SpringBoot (Data, Integration, Web), JPA, Camunda, JBPM, Activiti Experience of Single Page Application, Microservice Development, Cloud Development - Cloud Foundry, AWS. A background in Git command line and Bitbucket or Stash UI, Artifactory, JIRA, Confluence Experience of Domain Driven Design & Proficiency in JavaScript React Hours 45 Job Posting Closing Date: 26/05/2025

Engage with clients to understand their objectives, convert requirements into FRDs, and clarify needs. Act as a bridge between clients, developers, and stakeholders, ensuring alignment.Address risks, maintain project plans, and refine workflows. Required Candidate profile Preferably candidates with excellent communication skills Preferably candidates with 5-8 years experience in BA

BPM Overview: What does BPM stand forInnovation, opportunity, community, diversity, inclusivity, flexibility and so much more. B-P-M stands for Because People Matter, because at our core, our people drive everything we do and how we do it. We are a forward-thinking, full-service accounting firm providing modern solutions to businesses across the globe. We focus on comprehensive assurance, tax, and consulting services for our clients, and we provide our people and our community with the resource are one of the largest California-based accounting firms, our flexible work locations and schedules mean we have professionals across the continent. BPM offers a rich diversity in clients, industries, and overall work. Our teams and our clients drive us to provide quality services and ignite unique insights and ideas that contribute to our continued success. Our clients come from different backgrounds and industries, which keep our people intellectually challenged every day. Our initiatives to lead meaningful and purposeful lives. While wes and ideals lead to our continued recognition as one of the Best Places to Work in the Bay Area and beyond. We are dedicated to providing meaningful careers for all of our employees along with fostering an environment that allows an integrated lifestyle. Our flexible culture allows our professionals to live a balanced lifestyle between their work responsibilities and personal commitments. BPM India Advisory Services Private Limited is a subsidiary of BPM LLP. Founded in 1986, BPM is one of the largest California-based accounting and consulting firms, ranking in the top 50 in the country. With 14 offices across the Bay Area, BPM serves emerging and mid-cap businesses as well as high-net-worth individuals in a broad range of industries, including financial services, technology, life science, manufacturing, food, wine, and craft brewing, automotive, nonprofits, real estate, and construction. The Firm s International Tax Practice is one of the largest on the West Coast, and its well-recognized SEC practice serves approximately 35 public reporting companies, mostly in the technology industry. Responsibilities: Assist with SOX ITGC testing for clients based in the United States. Conduct IT Audits in accordance with standards like SSAE and SOX. Attend walkthrough during control testing and assist the IT Assurance Manager/ Supervisors by taking detailed notes and documenting control objectives in working papers. Perform all the activities relating to the audit and ensure timely deliverables. Provide day-to-day support to the IT Assurance Manager/Supervisors to assist with the timely submission of audit deliverables. Managing other audit-related work/activities like SOC summaries, setting up & finalization of the Binder. Maintain CPE requirements relevant to audit areas. Qualifications: 2-3 years of post-qualification experience within IT consulting, IT internal audit, IT compliance, and SSAE engagements. Completed, pursuing, or interested in completing the CISA certification. Working knowledge of SOC (1,2 & 3) and ITGC controls testing. Ability to synthesize all forms of research into clear, thoughtful, actionable deliverables. Ability to work on multiple engagements simultaneously. A forward-thinking and hands-on approach Excellent written and verbal communication skills Prior experience of working with US stakeholders is an added advantage. A desire to learn. Team Player

Engage with clients to understand their objectives, convert requirements into FRDs, and clarify needs. Act as a bridge between clients, developers, and stakeholders, ensuring alignment.Address risks, maintain project plans, and refine workflows. Required Candidate profile Preferably candidates with excellent communication skills Preferably candidates from service based companies Preferably candidates with 3-8 years experience in BA

You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, youll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? • Provide superior customer experience, customer service & alternatives through voice to American Express card members • Handle customer queries • Handle escalations and display ownership and accountability on calls. • Demonstrate in-depth process and system knowledge • Quick decisioning ability • Provide superior customer experience on calls to American Express Card Members. • Provide alternatives and apply superior service • Call handling skills to ensure best possible solutions and First Call Resolution (FCR) to card members. • Deliver to the Employees, Customer and Shareholder metrics as per goals • Adhere to quality and compliance guidelines. • Ability to take quick decisions and respond to Customer inquiries Business Outcomes: • Service no call handling skills to ensure best possible solutions & first call resolution to card members • Excellent service handling & feedback from consumer • Deliver to employees, customers & shareholder metrics as per goals • Adhere to quality & compliance guidelines Leadership Outcomes: • Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. • Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings • Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world’s best customer experiences every day Minimum Qualifications • 1-5 years of International Calling Experience • Customer service (Voice) • Graduate/UG Functional Skills/Capabilities: • Communication Skills • Advanced servicing orientation • Handling multiple conversations • Ability to understand omni-channel experience

Provide research and clerical support to determine whether insureds/customers qualify for insurance policies, or other financial services. Gather financial and statistical information and supply data onto rating mechanism provided by the client Provide support and assistance to onshore team; work with the insurance underwriting department by working on commercial and residential properties quotes using rating mechanism. Staff will assist with the completion of rates and premiums. Perform administrative duties regarding new and renewal accounts, risk assessments, loss runs, and loss ratings Provide technical support to client in rating and policy processing procedures Type, file, answer phone (Teams Calls), and assists brokers/customers and prospective customers Gather, review, and ensure the accuracy of information to determine proper processing for all segments of business Perform various pre-underwriting activities for accounts, such as qualifying requests gather analyse data, selecting rates and forms for coverage, and entering info into database for pricing reporting Basic knowledge of company insurance products; support underwriting and distribution activities. Requirements: Experienced Required 0 to 4 Years Good written and verbal communication skills. 1-2 years of insurance BPO/BPM experience preferred. Qualification Requirements: Bachelor's Degree in any stream

Detailed Job Description IBM BPM: Relevant experience of 5 +Years on IBM BPM and at least 6+ years on IBM BAW version 19 or above Having worked IBM BPM to BAW migration is preferred. Good understanding of the components added/removed to/from BAW and well verse with new TW library. Good understanding of the UI toolkit and design of toolkit Good hands-on experience in Process Designer, Coaches and Coach Views, Service Orchestration, Web Service Integration, JWT Authorization, Process Admin Console, Process Portal, Strong Object-Oriented Programming Skills, Strong Database Skills, Strong Communication skills, Strong in Requirement Good to have knowledge on Amazon Web Services or any cloud, Strong Knowledge in Java Script, Strong in UI toolkit implementation Good Hands-on knowledge on External services integration (SOAP/REST) Experience in implementing BPDs, SLAs Having experience on Database Good knowledge on Process Admin and BPM REST UI understanding Good to have java knowledge.

Job Description: AVP Presales (Insurance & BPM Solutions) Location : Delhi ,Gurugram Experience : 12-15Years Contact: 9258253740 Role Overview Were seeking a strategic and dynamic AVP Presales to lead solution consulting and proposal development for global insurance clients. The role demands deep BPM expertise, insurance domain knowledge, and a consultative mindset to drive digital transformation. Key Responsibilities 1. Solution Architecting Design scalable BPM-based solutions aligned with client goals. Conduct workshops, develop POCs, and estimate ROM pricing. Map current vs. future state processes and address technical concerns. 2. Proposal Development Lead RFP/RFI responses and proactive proposals. Collaborate cross-functionally to craft compelling solution narratives. Ensure compliance with NAIC, HIPAA, GDPR, Solvency II, etc. Customize proposals for US, UK, EU, Middle East, and Africa markets. 3. Technical & Domain Expertise Maintain expertise in BPM tools (Appian, Pega, Camunda) and automation platforms. Provide insights into service offerings and emerging technologies. Stay current with insurance regulations and digital trends. 4. Sales Enablement & Engagement Support sales with training, collateral, and competitive intelligence. Participate in demos, workshops, and client meetings. Act as a trusted advisor throughout the transformation journey. Qualifications Bachelors in Engineering, CS, or Business (Masters preferred). 5+ years in presales, BPM consulting, or solution architecture. Strong grasp of BPMN, automation, and digital transformation. Excellent communication and stakeholder management skills. Preferred Attributes Certifications in BPM tools (Appian, Pega), Six Sigma, or ITIL. Experience in global delivery and multi-regional engagements. Ability to translate tech solutions into business outcomes. Strategic, consultative approach to client interactions.

The Business Development Manager will drive revenue growth by identifying new business opportunities, building client relationships, developing sales strategies, managing key accounts, and collaborating with teams to achieve targets.

Must to have - Direct experience in a BPO, shared services , or consulting role with clear P&L/commercial accountability. Relevant certifications like Lean Six Sigma Black Belt , PMP, or Agile . Hands-on experience with RPA tools , data analytics platforms , and ERP systems. Role Overview The Business Performance and Process Analyst plays a critical role in driving business transformation and operational excellence within a global BPO environment. This role is responsible for analyzing, optimizing, and standardizing business processes to enhance efficiency, ensure seamless transitions, and improve service delivery quality. The Business Performance and Process Analyst works closely with stakeholders across all core business functions to implement India Business Performance & Process Analyst Role Profile V2 process improvements that align with business objectives and client expectations. Mandatory Skillset: Strong commercial awareness with a focus on profit/loss and business impacts. Applies SMART methodology in day-to-day work. Confident in presenting verbally, through presentations, or face-to-face. Excellent organizational and time management skills. Able to multitask and perform well under pressure. Strong decision-making skills with the ability to take the lead. Qualifications and Experience : 4-7 years in process optimization, preferably in BPO, consulting, or shared services. Bachelors degree in a relevant field. Certifications: Lean Six Sigma Black Belt, PMP, or Agile certifications (preferential). Technical Skills: Proficiency in RPA tools, data analytics software, ERP systems (e.g., SAP).

Responsibilities : Requirements Elicitation and Analysis: Lead requirements gathering sessions with stakeholders across various business units. Analyze and document complex business processes and workflows. Translate business requirements into clear, concise, and testable user stories and acceptance criteria. Identify and document functional and non-functional requirements. Solution Design and Development (Mendix Focus): Design and prototype workflow solutions within the Mendix platform, leveraging its low-code capabilities. Collaborate with Mendix developers to ensure accurate and efficient implementation of solutions. Configure and customize Mendix workflows to meet specific business needs. Develop and maintain Mendix application documentation. Workflow Expertise: Apply deep understanding of workflow concepts, including process automation, rules engines, and human task management. Optimize existing Mendix workflows for performance and efficiency. Stay up-to-date on the latest Mendix features and best practices related to workflow solutions. Mentor junior business analysts on Mendix workflow design and implementation. Collaboration and Communication: Act as a liaison between business stakeholders and the development team. Communicate effectively with both technical and non-technical audiences. Facilitate workshops and presentations to stakeholders. Participate in Agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews. Testing and Quality Assurance: Develop and execute test plans and test cases for Mendix workflow solutions. Participate in user acceptance testing (UAT) and ensure that solutions meet business requirements. Identify and document defects and work with the development team to resolve them. Documentation and Training: Create and maintain comprehensive documentation for Mendix applications and workflows, including process flows, data models, and user guides. Develop and deliver training materials to end-users on Mendix solutions. Center of Excellence (CoE) Contribution: Participate in the definition and implementation of the Mendix CoE strategy, standards, and best practices. Contribute to the development of reusable Mendix components and templates for workflow solutions. Assist in the creation and maintenance of a Mendix knowledge base and documentation repository. Support the governance and quality assurance processes within the Mendix CoE. Help to onboard and mentor new Mendix developers and business analysts within the organization. Promote the adoption of Mendix best practices across the organization. Project management and change management: Manage projects and engagements in the automation and tech implementation domain. Manage change management in these projects Sounds like you To apply, you need to have: Education & Experience: Mendix Workflow Solution Expert / Intermediate Certification Relevant experience in Mendix workflow solution deployment Bachelor's degree in a technical field (e.g., Engineering, Computer Science) with relevant work experience. 10+ years of experience as a Business Analyst, Configurator, and Project Manager in automation projects. Bonus Points For: Knowledge of Real Estate Industry operations. Experience with DevOps practices. Skills & Abilities: Strong analytical and problem-solving skills. Excellent communication, collaboration, and interpersonal skills with diverse audiences (technical and non-technical). Ability to work independently and manage multiple projects efficiently. Creative thinker with a focus on achieving results. Adept in various requirement gathering techniques like brainstorming, user interviews, workshops. Passionate about driving change and continuous improvement. Certifications (Good to have): CBAP, Business Analytics, Product Owner, or Project Management certifications. Technical Skills: Deep understanding of the Mendix low-code platform, particularly its workflow capabilities. Intelligent Automation Tools (Preferred): In-depth experience with at least one segment of intelligent automation tools like MS Power Automate, BPM, RPA, IDP/OCR, low code no code tools or Gen AI. Programming Languages (Preferred): Proficiency in Python, SQL, or VBA is a significant advantage. Data & Business Analytics (Preferred): Exposure to business and data analytics is a plus.

Business Process Designer Microsoft Dynamics 365 ERP Technical Location : Bengaluru, India Experience : Minimum 12 years Education : 15 years of full-time education Employment Type : Full-Time / Permanent Job Summary : We are seeking a seasoned Business Process Designer with strong technical expertise in Microsoft Dynamics 365 ERP . In this role, you will analyze and improve business workflows, propose optimized solutions, and work closely with stakeholders to define product requirements and use cases. You'll also implement mechanisms for continuous process monitoring and improvement. Key Responsibilities : Act as a Subject Matter Expert (SME) in business process design and Microsoft Dynamics 365 ERP. Analyze and improve existing business processes and workflows. Identify process inefficiencies and recommend optimization strategies. Collaborate with business users to gather detailed product requirements and translate them into use cases. Design feedback mechanisms and continuous monitoring frameworks to track process effectiveness. Work across multiple teams to drive decisions and align processes with business objectives. Lead and mentor a team of analysts and developers in process improvement projects. Professional & Technical Skills : Must-Have : Strong technical expertise in Microsoft Dynamics 365 ERP Deep understanding of business process analysis and workflow optimization Hands-on experience with ERP configurations , customizations , and technical integrations Excellent problem-solving, analytical, and communication skills Good-to-Have : Experience with business process modeling tools (e.g., Visio, BPMN, ARIS) Exposure to Agile or Scrum methodologies Knowledge of industry-specific ERP use cases Soft Skills : Strong stakeholder management and collaboration abilities Leadership skills to guide cross-functional teams Strategic thinking with a continuous improvement mindset Additional Information : This role requires a minimum of 12 years of relevant experience in Microsoft Dynamics 365 ERP Technical . Candidates must have completed 15 years of full-time education . This position is based in Bengaluru ; remote flexibility can be discussed for exceptional candidates.