5.0 - 6.0 years

7 - 8 Lacs

chennai

Work from Office

Position Purpose The Senior Support analyst will be responsible to: - To provide support for the BP2S applications, for all day-to-day problem resolution/support issues - Develop a good understanding of the existing application (functional and technical) - Participate in any specific improvement on this support deliverables - Finding gaps in procedure and fixing the same Responsibilities Direct Responsibilities Monitoring and Supporting the day to day activities Adherence to documented procedural standards. Fully responsible for key activities within the agreed SLA and ITIL process. Escalate issues, which cannot be resolved, in a timely manner. Have a strong Customer Focus in order to provid...

Posted 3 months ago

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Senior Support Analyst BNP Paribas

5.0 - 6.0 years

7 - 8 Lacs

Chennai

Work from Office

Posted 6 months ago

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