154 Box Jobs - Page 7

locationsPune - East time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0008642Application Support Analyst - Lead PermanentLocationPuneExperience6 - 10 yearsDepartment:IT Employment TypeFull time Role purpose The role of Application Support Analyst will be part of the group function. As an Application Support Analyst, you will be the primary contact for supporting, maintaining, and configuring core line business and supporting applications. The successful applicant will be responsible for tasks such as investigating, prioritizing, and resolving service desk tickets related to various incidents and requests for the applications in scope, as well as coordinating and deploying new releases and application upgrades. Role Responsibilities: Working as a part of a global team to provide application support across several applications in APEX Group. Prioritization and resolution of tickets related to the core line business applications including troubleshooting incidents and responding to service requests as per the service catalogue. Define new services when required and perform regular updates of the service catalogue. Liaising with business vendors and development team regarding incidents, requests, and project related tasks/items. Provide input and support to project related tasks such as new application implementations, new application upgrades and releases. Follow the IT change management process when performing any changes in both PROD and NON-PROD environments. Develop and provide effective dashboards and regular reports to support leadership and project teams. Offer new ideas and act as subject matter expert (SME) for the applications/software products in scope. Create and maintain sufficient technical documentation and knowledge base, and standard operating procedures (SOP`s). Provide response and deliverables related to audit and compliance requests. Perform analysis of the functionality of software applications and suggest significant improvements. Offer software application support under the supervision of the senior engineer Consult skillfully with the team of software development, clients, and internal users to improve application performance. Ensure very effective back-end and front-end functionality of all applications. Establishing the main causes of application errors while escalating serious concerns to the Senior engineer. Efficiently managing code migration across various environments only to ensure synchronized and continued functionality. Documenting processes proficiently and continuously monitoring the application performance metrics. Keep an updated record of configuration changes while scheduling the updates of applications. Provide extensive front-end support to all colleagues and clients of other departments. Efficiently manage coordination at both local and international levels, whenever and wherever required. Skills Required: Excellent IT skills with the ability to learn new systems and processes with ease. Experience with fund administration and finance applications. Experience in supporting core line business applications. Skill on Windows Boxes, Linux, IIS, SSIS, Ad accounts, SQL, database understanding Understanding on Azure cloud Understanding on Client Server Architecture Strong verbal and written communication skills and ability to present in a clear and concise manner. Experience with Azure desirable. Knowledge of Fund Administration, Transfer Agency, Payments and associated technologies. Educated to Batchelor Degree Level or equivalent qualifications/ work experience. Able to Manage team and guide them with the Standard process Able to provide MIS out of Tickets/work

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Application Support Analyst - Lead LocationPune Experience6 - 10 years Department:IT Employment TypeFull time Role purpose The role of Application Support Analyst will be part of the group function. As an Application Support Analyst, you will be the primary contact for supporting, maintaining, and configuring core line business and supporting applications. The successful applicant will be responsible for tasks such as investigating, prioritizing, and resolving service desk tickets related to various incidents and requests for the applications in scope, as well as coordinating and deploying new releases and application upgrades. Role Responsibilities: Working as a part of a global team to provide application support across several applications in APEX Group. Prioritization and resolution of tickets related to the core line business applications including troubleshooting incidents and responding to service requests as per the service catalogue. Define new services when required and perform regular updates of the service catalogue. Liaising with business vendors and development team regarding incidents, requests, and project related tasks/items. Provide input and support to project related tasks such as new application implementations, new application upgrades and releases. Follow the IT change management process when performing any changes in both PROD and NON-PROD environments. Develop and provide effective dashboards and regular reports to support leadership and project teams. Offer new ideas and act as subject matter expert (SME) for the applications/software products in scope. Create and maintain sufficient technical documentation and knowledge base, and standard operating procedures (SOP`s). Provide response and deliverables related to audit and compliance requests. Perform analysis of the functionality of software applications and suggest significant improvements. Offer software application support under the supervision of the senior engineer Consult skillfully with the team of software development, clients, and internal users to improve application performance. Ensure very effective back-end and front-end functionality of all applications. Establishing the main causes of application errors while escalating serious concerns to the Senior engineer. Efficiently managing code migration across various environments only to ensure synchronized and continued functionality. Documenting processes proficiently and continuously monitoring the application performance metrics. Keep an updated record of configuration changes while scheduling the updates of applications. Provide extensive front-end support to all colleagues and clients of other departments. Efficiently manage coordination at both local and international levels, whenever and wherever required. Skills Required: Excellent IT skills with the ability to learn new systems and processes with ease. Experience with fund administration and finance applications. Experience in supporting core line business applications. Skill on Windows Boxes, Linux, IIS, SSIS, Ad accounts, SQL, database understanding Understanding on Azure cloud Understanding on Client Server Architecture Strong verbal and written communication skills and ability to present in a clear and concise manner. Experience with Azure desirable. Knowledge of Fund Administration, Transfer Agency, Payments and associated technologies. Educated to Batchelor Degree Level or equivalent qualifications/ work experience. Able to Manage team and guide them with the Standard process Able to provide MIS out of Tickets/work

About Us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team : QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India. About the Role: Paytm is looking for an experienced sales professional & people manager to be a part of the QR & Sound Box vertical. Expectations/ Requirements: 1. Growth of distribution and market share in the assigned area of operations. 2. Visibility & accountability through extensive QR & Sound box, EDC deployment, and sale of the product. 3. Identify and recruit the sales team to align and drive business in the market. 4. Plan the market size, span, and geographies for ASMs. 5. Devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 6. Monitor the quality parameters as suggested by the management. 7. Validate and conduct audits on the acquisitions and sales done by the team. 8. People manage a large team of 5-10 ASMs & 500+ indirect employees. Must-Have: 1. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 2. Skilled in coaching and mentoring, a quick learner who grasps and puts into application newly learned ideas and concepts. Superpowers/ Skills that will help you succeed in this role : 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 2. Passionate about working in a fast-growing firm. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota-driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory.

About the Team : QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India. About the Role: Paytm is looking for an experienced sales professional & people manager to be a part of the QR & Sound Box vertical. Expectations/ Requirements: 1. Growth of distribution and market share in the assigned area of operations. 2. Visibility & accountability through extensive QR & Sound box, EDC deployment, and sale of the product. 3. Identify and recruit the sales team to align and drive business in the market. 4. Plan the market size, span, and geographies for ASMs. 5. Devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 6. Monitor the quality parameters as suggested by the management. 7. Validate and conduct audits on the acquisitions and sales done by the team. 8. People manage a large team of 5-10 ASMs & 500+ indirect employees. Must-Have: 1. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 2. Skilled in coaching and mentoring, a quick learner who grasps and puts into application newly learned ideas and concepts. Superpowers/ Skills that will help you succeed in this role : 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 2. Passionate about working in a fast-growing firm. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota-driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory.