Senior Manager - Conversation Design Accenture

10.0 - 14.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a Senior Manager in Conversation Design, you will be responsible for providing transformation services to clients by leveraging key offerings like Living Marketing, Connected Commerce, and Advanced Customer Engagement. Your role will involve optimizing marketing, sales, and customer service strategies to drive cost reduction, revenue enhancement, and customer satisfaction. Key Responsibilities: - Ideate and execute compelling design workshops - Identify use cases and user journeys for conversational experiences - Own the conversation design process from research to QA - Define NLP requirements and collaborate with the AI/Discovery team - Advise clients on industry best prac...

Posted 1 month ago

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Senior Manager, Conversation Design Accenture

10.0 - 14.0 years

0 Lacs

maharashtra

On-site

As a Senior Manager in the Conversation Design team at Accenture, you will play a key role in providing transformation services focused on Living Marketing, Connected Commerce, and Advanced Customer Engagement for clients in Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, and Hyderabad. Your expertise in developing interactive models using conversational platforms and deep understanding of customer-centered design processes will drive cost reduction, revenue enhancement, and customer satisfaction. Your responsibilities will include ideating and executing design workshops, identifying use cases for conversational experiences, owning the conversation design process from research to scripting...

Posted 3 months ago

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Senior Manager - Conversation Design Accenture

10.0 - 14.0 years

0 Lacs

maharashtra

On-site

As a Senior Manager in the Conversation Design team at Accenture, you will play a crucial role in providing transformation services to clients through key offerings like Living Marketing, Connected Commerce, and Advanced Customer Engagement. Your expertise in developing interactive models using conversational platforms and a deep understanding of customer-centered design processes will be essential for optimizing marketing, sales, and customer service strategies. This will ultimately drive cost reduction, revenue enhancement, customer satisfaction, and positively impact front-end business metrics. Your responsibilities will include ideating and executing compelling design workshops, identify...

Posted 3 months ago

AI Match Score

Apply

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