368 Bot Jobs - Page 8

Company: Railway Project Location: PAN India Salary: 30K to 40K/Month + Free Accommodation Suitable Profile:- Having exp. in Coaching/ New Wagon/ Fiba Modification/ Retro Fitment Project Site Supervision to develop the BOT team in Railway Services Required Candidate profile Diploma/ Btech Mechanical Engineer Min. 3-5 years exp. in Railway Project supervision (Coaching/ New Wagon/ Fiba Modification/ Retro Fitment) Post- 2 CONTACT: Namrata- 8910291069 Arijit- 9748042221

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems.You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration.Roles and ResponsibilitiesFirewall OperationsAdminister and support enterprise firewall systems, with a focus on Palo Alto platforms.Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes.Manage IDS/IPS signature updates, including additions, deletions, and modifications.Support URL filtering configurations and enforcement.Provide operational support for VPN services and troubleshoot connectivity issues.Identify security gaps and recommend remediation strategies as part of continuous improvement.Conduct quarterly firewall rule audits and generate compliance reports.Maintain and update operational runbooks and documentation.Manage patching activities for firewall infrastructure.Deliver regular service performance reports and participate in incident/problem/change management processes.Troubleshoot firewall configuration issues, including backup/restore and application break-fixes.Bot Protection SupportManage bot protection policies and rules using Cequence.Configure appropriate logging levels for bot traffic analysis.Perform troubleshooting and incident support related to bot activity.Apply and validate standard and emergency rule requests.Perform regular signature updates to maintain bot defense effectiveness.DNS SecurityFine-tune DNS policies and implement domain-based filtering using Cloudflare.Monitor and report on DNS threats weekly/monthly, including actions taken.Ensure DNS configurations align with enterprise security posture and compliance requirements. Professional & Technical SkillsFirewall Operations:Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting.Threat Prevention & IDS/IPS:Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.Bot Protection:Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests.DNS Security:DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.Operational Excellence:Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers.Tools & Platforms:Palo Alto, Cequence (Bot Defense), Cloudflare (DNS).Must-Have Skills: Strong hands-on experience with Palo Alto firewalls and associated security features.Proficiency with Cequence for Bot protection and Cloudflare for DNS security.Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.Familiarity with ITIL-based incidents, problems, and change management processes.Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.Experience with patch management, service reporting, and compliance audits.Strong documentation skills and attention to detail.Good-to-Have Skills: Exposure to cloud-based firewall deployments and hybrid network environments.Experience in automation or scripting for firewall operations and reporting.Familiarity with Service Now ITSM Tool Qualification 15 years full time education

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Web Application Firewall (WAF) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems.You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration.Roles and ResponsibilitiesFirewall OperationsAdminister and support enterprise firewall systems, with a focus on Palo Alto platforms.Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes.Manage IDS/IPS signature updates, including additions, deletions, and modifications.Support URL filtering configurations and enforcement.Provide operational support for VPN services and troubleshoot connectivity issues.Identify security gaps and recommend remediation strategies as part of continuous improvement.Conduct quarterly firewall rule audits and generate compliance reports.Maintain and update operational runbooks and documentation.Manage patching activities for firewall infrastructure.Deliver regular service performance reports and participate in incident/problem/change management processes.Troubleshoot firewall configuration issues, including backup/restore and application break-fixes.Bot Protection SupportManage bot protection policies and rules using Cequence.Configure appropriate logging levels for bot traffic analysis.Perform troubleshooting and incident support related to bot activity.Apply and validate standard and emergency rule requests.Perform regular signature updates to maintain bot defense effectiveness.DNS SecurityFine-tune DNS policies and implement domain-based filtering using Cloudflare.Monitor and report on DNS threats weekly/monthly, including actions taken.Ensure DNS configurations align with enterprise security posture and compliance requirements. Professional & Technical SkillsFirewall Operations:Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting.Threat Prevention & IDS/IPS:Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.Bot Protection:Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests.DNS Security:DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.Operational Excellence:Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers.Tools & Platforms:Palo Alto, Cequence (Bot Defense), Cloudflare (DNS).Must-Have Skills: Strong hands-on experience with Palo Alto firewalls and associated security features.Proficiency with Cequence for Bot protection and Cloudflare for DNS security.Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.Familiarity with ITIL-based incidents, problems, and change management processes.Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.Experience with patch management, service reporting, and compliance audits.Strong documentation skills and attention to detail.Good-to-Have Skills: Exposure to cloud-based firewall deployments and hybrid network environments.Experience in automation or scripting for firewall operations and reporting.Familiarity with Service Now ITSM Tool Qualification 15 years full time education

Job Title - Amazon Connect + Level 7 (Manager) + Entity (S&C GN) Management Level: Level 7 - Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Job Summary The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles & Responsibilities : Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation Business Development :Lead and manage proposals in response to client requests / RFPs across multiple market units to ensure a continuous pipeline of opportunities / projects Market Unit Development :Connect and work with market unit leads to identify and understand the demand in the market in terms of both skill and scale required People Development: Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team. Project Delivery: Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Provide best practices guidance and implement approach based on industry or process benchmarks Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Lead practice-specific initiatives including creating points of view, creating reusable assets in contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Professional & Technical Skills : Seasoned techno-functional professional with significant experience working on a large- scale business / operational transformation project Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on Amazon Connect product features and contact center related AWS services like Lex, Pinpoint, Transcribe, Comprehend etc Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Strong program management / people management skills Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 8 years of experience in delivering software as a service or platform as a service projects related (pref. a mix of cloud and on-premise contact center platforms) Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Additional Information : An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: About Our Company | Accenture Qualification Experience: Minimum 10 year(s) of experience is required Educational Qualification: BE/B Tech/ M Tech/MBA from a Tier 1 or Tier 2 institute

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems.You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration.Roles and ResponsibilitiesFirewall OperationsAdminister and support enterprise firewall systems, with a focus on Palo Alto platforms.Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes.Manage IDS/IPS signature updates, including additions, deletions, and modifications.Support URL filtering configurations and enforcement.Provide operational support for VPN services and troubleshoot connectivity issues.Identify security gaps and recommend remediation strategies as part of continuous improvement.Conduct quarterly firewall rule audits and generate compliance reports.Maintain and update operational runbooks and documentation.Manage patching activities for firewall infrastructure.Deliver regular service performance reports and participate in incident/problem/change management processes.Troubleshoot firewall configuration issues, including backup/restore and application break-fixes.Bot Protection SupportManage bot protection policies and rules using Cequence.Configure appropriate logging levels for bot traffic analysis.Perform troubleshooting and incident support related to bot activity.Apply and validate standard and emergency rule requests.Perform regular signature updates to maintain bot defense effectiveness.DNS SecurityFine-tune DNS policies and implement domain-based filtering using Cloudflare.Monitor and report on DNS threats weekly/monthly, including actions taken.Ensure DNS configurations align with enterprise security posture and compliance requirements. Professional & Technical SkillsFirewall Operations:Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting.Threat Prevention & IDS/IPS:Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.Bot Protection:Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests.DNS Security:DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.Operational Excellence:Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers.Tools & Platforms:Palo Alto, Cequence (Bot Defense), Cloudflare (DNS).Must-Have Skills: Strong hands-on experience with Palo Alto firewalls and associated security features.Proficiency with Cequence for Bot protection and Cloudflare for DNS security.Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.Familiarity with ITIL-based incidents, problems, and change management processes.Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.Experience with patch management, service reporting, and compliance audits.Strong documentation skills and attention to detail.Good-to-Have Skills: Exposure to cloud-based firewall deployments and hybrid network environments.Experience in automation or scripting for firewall operations and reporting.Familiarity with Service Now ITSM Tool Qualification 15 years full time education

Skill required: Tech for Operations - Microsoft Robotic Process Automation Designation: SW/App/Cloud Tech Support Sr Analyst Qualifications: BE/Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationThe position is on automating business processes using Robotic Process Automation Tools Like BluePrism, Automation Anywhere, etc. This role includes writing code in C#, VB.NET, .NET to provide automation. This also involves using RPA tools to design process flows, write code, create technical documentation to provided end to end automation. What are we looking for Automation AnywhereAutomation in Application MaintenanceProblem-solving skillsAbility to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersMicrosoft Power Automate2-3 Years experience of developing bots using Automation Anywhere toolUnderstanding of RPA Life CycleUnderstanding of RPA documentation (BRD, PDD, SDD, Run Book, etc.)Experience of Automation Anywhere issue Troubleshooting And /OR RPA SupportKnowledge of UiPath and AAGood and Hands-on in core .NET concepts and OOPs Programming.Good and Hands-on in Excel Macros.Good Written and Verbal communicationBasic understanding of SQL server & scripting. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation

Urgent Requirement for Genesys Developer and Architect (Pan India) (UK Shift) Must have hands on experience in Genesys Cloud CX Architect, contact center, IVR Flows, Voice Bot and Digital Bot flows. Genesys Cloud.

Overview Wipro is looking for senior business development leaders to expand our footprint in Global Capability Center (GCC) segment. The candidate will be a GCC specialist and collaborate with Wipro market units, global business lines and external partners to drive business growth. The ideal candidate should have extensive experience in selling services (IT/BPO/ER&D) to Global clients across the GCC lifecycle (from setup to center expansion and exit/carveout) and should be able to position Wipro as a strategic partner Key responsibilities: Develop and cultivate relationships with GCC Center heads/key India leadership identify critical business priorities and strategically align Wipro offerings Be Wipros face to the GCC ecosystem in India Work closely with SMU teams (GAEs/Hunting teams) to identify and develop GCC opportunities - both existing accounts and new logos Assess clients business and market/competition trends for potential high value/large deals (setup, transformation, vendor consolidation, COE setups, carve out/exit etc.) Anchor client conversations and solutioning process in collaboration with global account executives (GAEs) and practice teams Supplement sector/account planning and forecasting process with GCC business potential Design and execute strategic initiatives to expand Wipros brand presence (in partnership with SMUs, GBLs, marketing teams and external partners) Leverage external partners, analysts and advisors for market development Desired experience/profile: ~12-15 years experience in consultative selling & delivery of technology services to global clients Good level of technical/solution expertise- delivery experience preferable Ability to construct and sell high value strategic deals to client CXO stakeholders Significant understanding of GCC functioning and priorities of GCC Center Heads/Key leadership. Ability to connect with client stakeholders on: o Key business issues (delivery challenges, program portfolio, operational improvement, talent scale up, innovation, internal sponsorship, value enhancement etc.) o Strategic technology topics (e.g. AI/GenAI, Platform engineering etc.) Well versed with the GCC ecosystem in India market trends, regulations, competition/partner landscape, key government policies etc. Good understanding of global delivery models and GCC engagement constructs (BOT, GCC-as-a service, JV etc) Ability to work collaboratively in a matrix organization and drive strategic growth initiatives with market units and practices Experience of market development with support of external ecosystem (advisors, analysts, deal influencers etc.) Preferred industry experience: Software products, BFSI, Telecom, Manufacturing (Automotive, Industrial), Energy & Utilities.

Location Pan India Except Bangalore, 4-8 Years experience required, Need early joiners max 30 days notice period. Must have hands on RPA development Experience and well versed on both AA V11.x and AA 360 versions. To have working knowledge of at least One programming language and Coding best practices. Experienced in feasibility Study to check technical fitment of specific process steps to RPA automation. Must have hands on experience in Solution Design (SDD/TDD) involving Web/Mainframe(Terminal Emulator)/API/PDF/SAP/SF automations Awareness and Exp in Citrix/Java based/Web Service/REST API Automations Knowledge &Experience in IQ BOT/Document Automation/ WLM/Queue mgmt./multiboot Architecture/AARI Experienced in Preparing PDD, SDD, AOH, test scenarios, UAT and Perform code review. Must have knowledge on A360 Control room, bot deployment &Credential vault management. Must have Knowledge of Reusable components. Good knowledge on DB queries & DB Connectivity handling Mentor and groom junior team members/developers in overcoming technical roadblocks. Suggest mechanisms for best performance of RPA solution & knowledge of best practices and coding standards. Capable of Identifying technical exceptions and propose handling and debugging techniques. Experience on Debug Logs and Reporting features Must complete at least A360 Advanced certification (Masters certification preferred) Experience working with one or more automation tools BP, UiPath, Power Automate, WF etc(preferred)

The Quantity Surveyor is responsible for managing all aspects of the contractual and financial side of construction projects. This includes cost estimation, RA Billing, tendering, valuation, and cost control throughout the projects and NT Items.

Core RPA & UiPath Expertise Proficiency in UiPath Studio, Orchestrator, and Assistant Experience with Attended and Unattended automation development Automation of diverse systems : Web portals Excel and PDFs Mainframe systems Citrix environments Technical Development & Design Skills Custom workflow development Reusable component creation Optical Character Recognition (OCR) : Google OCR, Microsoft OCR Scripting and automation frameworks High-quality, independent coding and debugging Documentation & Standards Hands-on with PDDs, SDDs, and maintenance documentation Solution design documentation and automation architecture Knowledge of CoE standards and best practices Platform Management & Deployment End-to-end setup of UiPath environments Staging, upgrading, and maintaining RPA platform components Deployment of bots, orchestrators, and dev tools Strategic & Innovation Skills Process analysis and solution design experience Integration planning with partner products and systems Performance, scalability, and maintainability planning POC development for Intelligent Automation (IA) innovations Up-to-date with UiPath releases and AI integrations Leadership, Support & Collaboration Client-facing communication and stakeholder management Support and mentorship for junior developers Cross-functional collaboration with customers, partners, and internal teams

Required Qualifications: Undergraduate degree or equivalent experience 3+ years of experience in testing Genesys IVR applications and Conversational AI applications (including Voice BOT) 3+ years of experience in IVR Testing Tools - CYARA Velocity, CYARA Virtual Agent and CYARA Cruncher Hands-on experience in Voice BOT / NLU Testing Hands-on experience on Text-to-speech augmentation Hands on experience on SSML tags, Audio Augmentation Experience with Splunk queries and log validations Experience in call routing and skill-based testing Proven experience identifying and managing risks Proven Functional Testcase and Test data preparation Proven attention to details, strong work ethic and result orientation Proven excellent communication skills with ability to work independently and as part of a team Proven flexibility to support and manage multiple projects/deadlines simultaneously Proven ability to occasional work evening and weekend hours as required to support system deployments

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team.QualificationYour experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.