171 Bot Jobs - Page 6

Job Track Description : RPA Senior Developer Prior RPA experience in UiPath toolStudio, BOTs, Orchestrators, RE Framework and minimum 5 end to end implementations as a Core RPA Developer Develop code according to the best coding standards and best practices. Familiarity with SharePoint, Microsoft flows and Power Automate are preferred Basic Python, C# and SQL coding skills are preferred A keen interest in following the latest RPA trends and developments and upskilling as required Good written and verbal communication skills Innovative and Out-of-box thinking for new solution development to automate the business process Learn fast and collaborate with other team members to meet project goals. Troubleshooting, debugging, and problem solving skills.

vWe are actively hiring for Automation Anywhere Developer having 3.5 - 6 years of experience. Required Skills 1.Developing and deploying bots, process analysis, and basic integration skills. 2.Basic experience in automating SAP processes using Automation Anywhere, including SAP Integration commands and BAPI 3. Ability to analyze problems, think critically, and develop effective solutions. 4. Strong understanding of business processes and the ability to identify automation opportunities. 5. Working closely with senior developers and architects, following best practices, and contributing to project deliverables. 6. Experience on SAP GUI

Key Responsibilities: Design and develop chatbot solutions using platforms like Dialogflow, Microsoft Bot Framework, Rasa, or similar. Integrate chatbots with messaging platforms (e.g., WhatsApp, Facebook Messenger, Slack, web chat). Implement NLP and machine learning techniques to improve chatbot understanding and responses. Collaborate with UX/UI designers to create engaging conversational flows. Connect chatbots to backend systems, APIs, and databases. Monitor chatbot performance and continuously improve based on analytics and user feedback. Ensure security, scalability, and reliability of chatbot solutions. Required Skills: Proficiency in programming languages such as Python, JavaScript, or Node.js. Experience with chatbot development platforms (Dialogflow, Rasa, IBM Watson, etc.). Understanding of NLP concepts and tools (spaCy, NLTK, BERT, etc.). Familiarity with RESTful APIs and webhook integration. Knowledge of cloud platforms (AWS, Azure, GCP) is a plus. Strong problem-solving and communication skills.

Req ID: 305565 We are currently seeking a Power Automate Tech Lead to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Job Duties: "¢ Experience in developing at least 10+ Power Automate Desktop (PAD) flows "¢ Have an experience in SQL data queries with/without PAD flows "¢ Knowledge in any other programming languages (Java / .Net / Python / Angular JS/ Node.JS) "¢ Knowledge in other RPA tools (UiPath / Blue Prism / Automation Anywhere) "¢ Experience in Supporting the Power Automate projects "¢ Experience in utilizing ITSM ticketing tools like Service Now / Remedy / Jira / others "¢ Having an understanding/experience in Automation Anywhere bot development is preferred "¢ Support the Hyper care period after the go-live. "¢ Able to work in the rotational monthly shift Minimum Skills RequiredPower Automate - 2+ years SQL - 1+ yrs Automation Anywhere - 0-2 yrs

1. Designing and testing LEX bots, developing/editing scripts for Contact Centerdeployments in Amazon Connect. 2. Consulting with the business during migration build efforts to formulateinitial call flows. 3. A variety of other Amazon Connect/Lex tasks associated with the waves withinthe migration. 4. Will also support/cooperate with the rest of the Contact Center group ontheir parts where scripting skills will be important to the team. 5. Cross train as necessary when there is availability. 6. Examination of current call flows in Cisco. 7. Examination of call flows that go from Amazon to Cisco if needed. 8. CCE log work as needed.

About the Job We are currently seeking a Financial Modelling Expert to join our Finance team based in Noida. The successful candidate will be responsible for creating, maintaining, and improving financial models to support strategic decision-making within the company. The ideal candidate must have a strong background in financial modeling, a deep understanding of accounting and financial principles, and excellent communication skills to convey results clearly and concisely. Key Responsibilities: 1) Experience in BOT (Build Operate Transfer) and/or BOO (Build Own Operate) projects; Ability to build a business plan from scratch. 2) Good knowledge / experience of project finance would be required (infrastructure project modelling, debt financing, consolidation of project/services SPVs Special Project/Purpose Vehicles, etc.) 3) Ability to update hypotheses by including actuals/budgets and refine the business plan trajectory. 4) Design, develop, and maintain financial models to support strategic decision-making within the company. 5) Finance stakeholder of an initiative to program a business plan model with a team of data scientists. 6) Conduct in-depth financial analysis to evaluate company performance and identify opportunities for improvement. 7) Work closely with finance and operational teams to understand financial modeling needs and provide tailored solutions. 8) Prepare financial reports and presentations for management and external stakeholders. 9) Participate in special projects and continuous improvement initiatives. Profile (Skills, Experience & Qualifications): (i) Must Have Chartered Financial Analyst with minimum of 5 years of experience in financial modelling or university masters degree. Good knowledge/experience of project finance (infrastructure project modelling, debt financing, consolidation of project / services SPVs) Should be able to work in a rapidly changing and high-pressure work environment. Good understanding of valuation methodology. Strong analytical and quantitative skills. Deep understanding of accounting and financial principles. Excellent communication and presentation skills. Ability to work independently and as part of a team. Experience in data analysis and using financial modelling tools such as Python, Excel, VBA, etc. Knowledge of ERP environment such as Oracle, etc. (ii) Nice to have Working experience in the energy transition or sustainable chemical industry. Good knowledge of MS office, like excel, Power point & word. Ability to extract various Dashboards related to project in terms of costing, cash flow, Manhours etc. Strong statistical & analytical skills, with proactive and inquisitive mind. Ability to handle multiple projects, assign and multi-task to meet deadlines. Whats next? Starting Date: Once receiving your application, a recruiter performs an initial check and a review is further carried by hiring manager. We expect to take up to a few weeks to perform that review. If you hear from us, it is because we want to organize interviews and meet with you physically, or virtually, depending upon the location. To get an overview of the recruitment process, visit our dedicated webpage here We invite you to get to know more about our company by visiting ten.com and follow us on LinkedIn , Instagram for company updates.

About the Company: F5 technologies are at the heart of modern applications that are enabling digital transformation across the globe. We give the worlds largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywherewith confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take great pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you! About our Job Postings: When applying for any of the roles in F5, please note, our ideal candidate is not necessarily someone who meets all the posted requirements. In fact, this is just a representative of how we know the job has been done in the past. We would love to talk to you even if you dont check all the boxes here, but believe you bring your own unique capabilities that can be utilized to ensure the success of the role and the organization. The SE Job Overview: The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the XC Specialist sales organization. The SEs primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 Distributed cloud to our customers. To be effective, a Specialist SE needs to have excellent technical skills and knowledge on both F5 products and the eco-system that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills! The high-level objective is to achieve the allocated sales target and selling for F5 Distributed Cloud solutions to address our customers business needs, in partnership with the Specialist Sales Account Manager. From our customers perspectives, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and proposes effective solutions to address their concerns. The F5 SE presents the technical capabilities and importantly the business benefits in the technical value proposition. Sound interesting? Read on! What youll do: Articulate the F5 product strategy, messaging, and positioning F5 Distributed Cloud's value proposition and solutions for customer business objectives Provide technical expertise through sales presentations, solution designs, solution demonstrations, proofs of concept by various mediums: in-person, virtual presentations, white boarding etc. Determine viability of opportunity and map out organizational structure. Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship. Consistently provide world-class customer service through the customer life cycle. Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities. How youll do it: Hands on experience in application security, web application firewalls, API security and anti-bot protection Experience in secure Cloud architectures in: AWS, Azure, GCP or other public clouds Experience with multi-cloud design Experience in automation build, configuration managements tools for deployments such as Terraform Good understanding of application and APIs What youll bring: 10 + years of related industry experience BS/BA or equivalent work experience Familiarity/experience with F5 or similar industry solution deployment a plus Relevant certifications a plus What youll get: The nature of the role could require travel up to 50% of the time, and working across time zones This is a self-driven role, so career growth and development is available at every stage of your career. Competitive pay, , and cool perks Tuition assistance for professional development , strong interest groups The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Business Requirements Analysis Good to have skills :Service Analytics Minimum 3 year(s) of experience is required Educational Qualification :15 years full time education Key responsibilitiesaConducting research and analysing data to develop models - and suggest methods for ISA Automation team to improve their practices and processes.bSolve existing business problems and/or better achieve project goals.cOversee the implementation of new technology and systemsTechnical ExperianceaAt least 4 years of relevant experiencebActive contributor to a cross-functional team, collaborating with Reporting Analytics in other regions to drive improvement in the overall analytical supportcStrong reporting and analytical skills, ability to manage and analyze large and complex data setsdStrong technical, analytical, problem-solving, and organizational skills and perform with a high level of accuracyeHaving a fair Idea of Microsoft BOT frameworkfAnalyzing data and logging defects through the defects management system and tracking to closuregExperience with presenting findings and clearly communicating complex information to a variety of audienceshExperience with analyzing, translating and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutionsiAbility to quickly adapt and learn new programs and skills Professional & Technical Skills: Must To Have Skills:Proficiency in Business Requirements Analysis. Good To Have Skills:Experience with Service Analytics. Strong understanding of software/application support processes and best practices. Excellent problem-solving and analytical skills. Ability to effectively prioritize and manage multiple tasks. Exceptional communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Business Requirements Analysis. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Overview Wipro is looking for senior business development leaders to expand our footprint in Global Capability Center (GCC) segment. The candidate will be a GCC specialist and collaborate with Wipro market units, global business lines and external partners to drive business growth. The ideal candidate should have extensive experience in selling services (IT/BPO/ERD) to Global clients across the GCC lifecycle (from setup to center expansion and exit/carveout) and should be able to position Wipro as a strategic partner Key responsibilities: Develop and cultivate relationships with GCC Center heads/key India leadership identify critical business priorities and strategically align Wipro offerings Be Wipros face to the GCC ecosystem in India Work closely with SMU teams (GAEs/Hunting teams) to identify and develop GCC opportunities - both existing accounts and new logos Assess clients business and market/competition trends for potential high value/large deals (setup, transformation, vendor consolidation, COE setups, carve out/exit etc.) Anchor client conversations and solutioning process in collaboration with global account executives (GAEs) and practice teams Supplement sector/account planning and forecasting process with GCC business potential Design and execute strategic initiatives to expand Wipros brand presence (in partnership with SMUs, GBLs, marketing teams and external partners) Leverage external partners, analysts and advisors for market development Desired experience/profile: ~12-15 years experience in consultative selling delivery of technology services to global clients Good level of technical/solution expertise- delivery experience preferable Ability to construct and sell high value strategic deals to client CXO stakeholders Significant understanding of GCC functioning and priorities of GCC Center Heads/Key leadership. Ability to connect with client stakeholders on: o Key business issues (delivery challenges, program portfolio, operational improvement, talent scale up, innovation, internal sponsorship, value enhancement etc.) o Strategic technology topics (e.g. AI/GenAI, Platform engineering etc.) Well versed with the GCC ecosystem in India market trends, regulations, competition/partner landscape, key government policies etc. Good understanding of global delivery models and GCC engagement constructs (BOT, GCC-as-a service, JV etc) Ability to work collaboratively in a matrix organization and drive strategic growth initiatives with market units and practices Experience of market development with support of external ecosystem (advisors, analysts, deal influencers etc.) Preferred industry experience: Software products, BFSI, Telecom, Manufacturing (Automotive, Industrial), Energy Utilities Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Title - RPA Developer Location - Noida Experience - 5-10 years We are seeking a highly skilled and experienced RPA Developer with expertise in Automation Anywhere to join our Automation Center of Excellence. The ideal candidate will have 5+ years of hands-on experience in designing, developing, testing, and deploying RPA bots, along with a strong understanding of process automation, exception handling, and bot lifecycle management. You will collaborate closely with business stakeholders, process SMEs, and IT teams to deliver scalable and efficient automation solutions. Key Responsibilities: • Design, develop, and deploy RPA solutions using Automation Anywhere (v11 or A360). • Analyze business processes to identify automation opportunities and assess automation feasibility. • Create reusable components and ensure best practices for bot development and deployment. • Manage bot life cycles including version control, maintenance, and exception handling. • Collaborate with business analysts and stakeholders to translate functional requirements into technical solutions. • Perform bot testing (unit, integration, and UAT support) and resolve bugs/issues. • Provide post-production support and optimize bots for performance and scalability. • Maintain documentation related to bot design, architecture, and operations. • Mentor junior developers and contribute to RPA CoE governance and standards. Required Skills & Qualifications: • Bachelors degree in Computer Science, IT, or related field. • Proficient in Automation Anywhere v11 and/or A360 development and control room operations. • Strong knowledge of bot types (attended/unattended), IQ Bots, MetaBots, and Bot Insight. • Experience in integrating RPA with external systems via APIs or web services. • Strong understanding of software development life cycle (SDLC) and agile methodologies. • Good programming/scripting knowledge in .NET, Java, VBScript, Python, or JavaScript is a plus. • Excellent problem-solving skills and attention to detail. • Strong communication and documentation skills. Preferred Certifications and Work Experience: • Automation Anywhere Certified Advanced RPA Professional or equivalent certification. • Experience in working with OCR tools like ABBYY, Tesseract, or Automation Anywhere IQ Bot. • Exposure to other RPA tools like UiPath, Blue Prism, or Power Automate is a plus. • Familiarity with databases (SQL/NoSQL), Excel Macros, and other automation- enabling technologies.

Skill required: Procure to Pay - Invoice Processing Designation: Procure to Pay Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors. What are we looking for Procure to Pay (P2P) knowledge and expertise.Experience in P2P functions (invoice verification, vendor setup/maintenance, payment processing, query management, reporting).4-5 years of experience in Procure to Pay processes.Strong analytical skills with attention to detail.Excellent verbal and written communication skills.Proficiency in Microsoft Excel and other MS Office tools.Ability to engage and communicate effectively with stakeholders.Flexibility to work in shifts.Vendor reconciliation expertise.Knowledge of payment processing and related detailsDirect debit & vendor master handlingInternal Control awarenessEducationB.ComERP/ any certification requirdWell-versed with ERP systems like SAP, Oracle, and OCR workflow.Mini Bot Experience (Macro)Analytical thinkingCritical thinkingPresentation skillsAdvanced ExcelStrong problem-solving and decision-making abilitiesAbility to operate effectively in a dynamic, multitasking environmentStrong customer service orientation Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

Please find the JD below for your reference Job Title: RPA UiPath Developer (either with SQL or C # .NET) Job Location: Manikonda, Hyderabad Mode of Work: Hybrid Experience Level: 6- 8 years Job Summary : We are looking for a highly skilled RPA Developer with strong expertise in UiPath , as well as hands-on development experience in SQL or C#.NET . The ideal candidate will be responsible for designing, developing, and implementing RPA solutions that streamline business operations and reduce manual efforts, while also leveraging backend systems and APIs through .NET and SQL integration. Key Responsibilities: Design, build, and support Bot deployments for end-to-end RPA implementations comprising multiple applications, processes, and technologies. Follow the standards for the team and internal users to develop high-quality documentation to support automated solutions, including process definition documents (PDD), solution design documents (SDD), PDD/SDD review process, end-user support playbooks, and training guides Implement the solution roadmap using the agile methodology with adherence to various levels of support and SLAs. Contribute to the client-centric culture. Work with a diverse team consisting of business sponsors, process owners, business analysts and developers to analyse, standardise, and automate business processes. Job/Requirements/Qualifications Needed: Minimum 3 years of technical development work experience 18 months / 2 years of experience as an Automation Engineer using UiPath or an equivalent RPA platform Hands-on development experience in any of the programming languages/platforms SQL, .NET/.NET Core/C#, and Databases, and experience automating in O365 products and Excel Experience in a large matrix-style organization where your team collaborates and integrates with other teams across the organization Experience in RPA change management. Passion for the Entertainment Industry Client-first approach Curiosity to learn Courage to fail Focus on continuous improvement

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are looking for a lead developer to design, build, and implement voice bot solutions that meet business needs. candidate will be responsible for defining technical solutions from end-to-end, creating clear documentation, and working closely with development and business teams to deliver high-quality products. This role involves all phases of software engineering and requires Solid collaboration skills in a dynamic, matrixed organization. Bot Development - Design, Develop and deploy conversational applications using Azure Bot Framework on Google Dialog flow Requirements analysis and estimation Investigate issues and provide analysis Defect tracking, troubleshooting, reporting, and analysis Collaborate with cross-functional teams to integrate bots for optimized functionality and scalability. Primary Responsibilities Define and architect end-to-end solutions, proactively engaging with external teams throughout the project Create clear, concise documentation for backend integrations, business logic, and technical details Collaborate closely with development teams and business stakeholders to communicate design overviews and integration plans Translate requirements into technical design and implementation ensuring alignment with architectural standards Mentor Junior developers by providing technical guidance and promote best practices Manage all phases of the software development lifecycle, including requirements analysis, application design, code development, and testing Design and develop reusable components, patterns, and frameworks to drive innovation and enhance team productivity Develop, test, and implement voice bots using technologies such as Google Dialog Flow, Amazon Lex, or similar cloud platforms Serve as the subject-matter expert on voice bot development and design best practices Utilize CI/CD and IaC tools (e.g., Jenkins, Terraform) and version control systems (e.g., GitHub) to maintain efficient and effective development processes Occasionally work off-hours as needed to support implementation windows (no regular on-call requirements) Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so This role offers an exciting opportunity to lead innovative bot development projects while working in a collaborative team environment. Required Qualifications Bachelor's degree and equivalent 6+ years of experience in software development in analysis, design, development, deployment and testing phases with a broad technical background in architecture definition and Enterprise or voice-based systems implementation Hands-on experience in developing chatbots or Voice BOTs (voice bots preferred) Experience with any of the tool Bot Framework Composer (Azure), Google Dialogflow (Google) or Amazon Lex (Amazon) Experience with CI/CD continuous integration/continuous delivery tools like Jenkins Pipeline, GitHub, Terraform etc. Experience with build automation tools like Maven Experience with cloud platforms, preferably Google Cloud and AWS Solid understanding of Contact Center technologies with specialization in any cloud platform like Azure, AWS or Google cloud Solid understanding of Contact Center technologies with experience in cloud-based voice bot platforms Demonstrated ability to develop and manage robust conversational applications Familiarity with Google Dialogflow and Playbook is added advantage Familiarity with continuous integration or continuous delivery tools and source code repositories Knowledge of application monitoring software and tools such as Splunk Proven highly motivated team player with excellent interpersonal, technical and communication skills along with strong analytical and debugging abilities Proven excellent written and oral communication skills, with the ability to effectively collaborate across multiple teams At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Job Title: Senior Developer - .NET No. of Positions 3 Role Application Development Job Location: Chennai - Olympia Tech Park - 8th Floor. Experience: between 6.5 and 8 Yrs. Employment Type: Full Time - Direct Payroll. Work Timing 12.30 pm to 9.30 pm. Work mode Permanent Work from Home – Remote Department – AI Team (Artificial Team) - You will be trained in the AI side. Domain/Vertical - Banking. Notice Period: Immediate joiners preferred Extremely strong in .NET Framework & .NET Core C# Extremely sound in REST API / Web Service development & related concepts like webhooks. Good in inter-service communication techniques like Message Broker (Azure SQS), Distributed Cache (Redis), etc. Good knowledge of Microsoft Teams Bot development with Azure Bot Framework. Comfortable in dealing with authentication with AD, SSO, OAUTH, etc. Exposure to socket programming, audio stream handling, and AI ML Models usage for bot-related automation. Very good working with Azure services, WebApp, AKS, Docker. Highly inclined to explore new areas and deep dive into analysis, troubleshooting. resumes can be shared with devika.raju@kumaran.com or WhatsApp - 8122770798

3 to 8 years of experience in RPA Development using UiPath. Blue Prism experience would be added advantage. Have sound understanding of Development, SIT, UAT and Deployment phases covering the entire Application Development Life Cycle Assessing functional and technical feasibility of new processes that need to be automated. Analysing, understanding and documenting the business processes in detail in (PDD). Converting requirements to automation-specific design and solutions documents (SDD) Developing new RPA solutions and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Designing automation solutions in accordance with standard RPA design principles Creating and documenting test procedures and scenarios for the pre-UAT phases Supporting the Operations Teams during the UAT and rollout phases Supporting existing processes and implementing change requirements as part of a structured change control process. Experience in coordinating with process owners and business to understand the as-is process and design the automation process flow using UIpath Problem solving issues that arise in day to day running of RPA processes and providing timely responses and solutions as required. Extensive development experience with Browser Automation, Windows Automation, Surface Automation, Mainframe, SAP, MAPIEx, MS Excel VBO, Web Services. Experience in VB / C#.NET & knowledge of HTML, SQL, VBO is desired. Knowledge of OCR Technology, Uipath developer or professional certification is added advantage

LocationBangaluru TeamCustomer Experience (CX) Reporting ToSr. Manager CX Strategy About PhonePe PhonePe is India's leading digital payments platform, empowering over 400 million users and 32 million merchants with seamless and secure financial transactions. Since our inception in 2016, we have revolutionised digital payments, pioneering UPI-based transactions and expanding into financial services including digital gold, mutual funds, and insurance. Our mission is to deliver innovative and inclusive financial solutions that enhance the lives of our customers. Our Culture At PhonePe, we thrive on a culture of ownership, empowerment, and innovation. We believe in entrusting our people to take initiative, experiment > About the Customer Experience (CX) Team The CX team is at the forefront of creating delightful, friction-free customer journeys. We put customers first in every decision, relentlessly pursuing opportunities to simplify interactions, resolve pain points, and improve response times. Our goal is to design and deliver scalable experiences that exceed expectations and reinforce trust. Role Overview As an Associate Manager CX Process Design, you will take charge of defining and improving the end-to-end customer handling experience across touchpoints. This includes designing robust customer support flows, BOT workflows, and operational processes that directly influence business outcomes. In this role, you will own the process design charter for CX, working cross-functionally to drive automation, efficiency, and user satisfaction. Key Responsibilities Customer Journey Optimisation Analyse end-to-end customer journeys to identify friction points and improvement opportunities to Design intuitive, scalable workflows across app, chat, voice,self-serve channels & other channels. And Build SOPs and support playbooks to improve efficiency and performance. Automation Design (BOT / AI) : Design flows that address common customer queries with minimal human intervention.Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency.Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics like First Response Time (FRT), Average Handling Time (AHT), and resolution accuracy.Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions.Drive continuous process improvement initiatives that scale with business growth. Data-Driven Execution : Conduct Voice of Customer (VOC) analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, customer satisfaction, and order completion rates.Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Ideal Candidate Profile BTech or MBA from a Tier 1/2 institution. 3+ years of experience in CX/operations/process design; experience in product-based startups, FinTechs or quick commerce Proven ability to understand customer journeys with hands-on experience in designing & implementing processes or automated workflows using process modeling, simulation, and optimization techniques. Strong analytical and problem-solving skills with a data-first mindset. Expertise in tools like Lucidchart, Miro, or similar for flow mapping; familiarity with BOT platforms is a plus. Exceptional communication, collaboration, and stakeholder management abilities. Demonstrated ownership and ability to thrive in a fast-paced, dynamic environment. Why Join PhonePe Join one of Indias most trusted and innovative fintech brands. Be part of building the future of quick commerce with Pincode. Work with passionate and talented peers who are customer-obsessed. Opportunity to own impactful projects and grow in a high-performance culture. Enjoy competitive compensation, benefits, and an empowering work environment. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

LocationBangaluru TeamCustomer Experience (CX) Reporting ToSr. Manager CX Strategy About PhonePe PhonePe is India's leading digital payments platform, empowering over 400 million users and 32 million merchants with seamless and secure financial transactions. Since our inception in 2016, we have revolutionised digital payments, pioneering UPI-based transactions and expanding into financial services including digital gold, mutual funds, and insurance. Our mission is to deliver innovative and inclusive financial solutions that enhance the lives of our customers. Our Culture At PhonePe, we thrive on a culture of ownership, empowerment, and innovation. We believe in entrusting our people to take initiative, experiment > About the Customer Experience (CX) Team The CX team is at the forefront of creating delightful, friction-free customer journeys. We put customers first in every decision, relentlessly pursuing opportunities to simplify interactions, resolve pain points, and improve response times. Our goal is to design and deliver scalable experiences that exceed expectations and reinforce trust. Role Overview As an Associate Manager CX Process Design, you will take charge of defining and improving the end-to-end customer handling experience across touchpoints. This includes designing robust customer support flows, BOT workflows, and operational processes that directly influence business outcomes. In this role, you will own the process design charter for CX, working cross-functionally to drive automation, efficiency, and user satisfaction. Key Responsibilities Customer Journey Optimisation Analyse end-to-end customer journeys to identify friction points and improvement opportunities to Design intuitive, scalable workflows across app, chat, voice,self-serve channels & other channels. And Build SOPs and support playbooks to improve efficiency and performance. Automation Design (BOT / AI) : Design flows that address common customer queries with minimal human intervention.Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency.Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics like First Response Time (FRT), Average Handling Time (AHT), and resolution accuracy.Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions.Drive continuous process improvement initiatives that scale with business growth. Data-Driven Execution : Conduct Voice of Customer (VOC) analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, customer satisfaction, and order completion rates.Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Ideal Candidate Profile BTech or MBA from a Tier 1/2 institution. 3+ years of experience in CX/operations/process design; experience in product-based startups, FinTechs or quick commerce Proven ability to understand customer journeys with hands-on experience in designing & implementing processes or automated workflows using process modeling, simulation, and optimization techniques. Strong analytical and problem-solving skills with a data-first mindset. Expertise in tools like Lucidchart, Miro, or similar for flow mapping; familiarity with BOT platforms is a plus. Exceptional communication, collaboration, and stakeholder management abilities. Demonstrated ownership and ability to thrive in a fast-paced, dynamic environment. Why Join PhonePe Join one of Indias most trusted and innovative fintech brands. Be part of building the future of quick commerce with Pincode. Work with passionate and talented peers who are customer-obsessed. Opportunity to own impactful projects and grow in a high-performance culture. Enjoy competitive compensation, benefits, and an empowering work environment. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Who can join by June 15th 3-6 years of relevant experience in SAP RPA. RPA Consultant to have advanced knowledge in developing BOTS in Automation Anywhere should be capable of supporting Automation Solutions across various applications Knowledge in VB Script usage in automation Should be capable of handling all the Automation Anywhere Components (Task Bots development, Control Room, Bot Runner, Bot Creator, IQ BOT, Document Automation). Would be preferable having working experience in designing and developing of Automation solutions in SAP

Lead RPA Developer UiPath Job Type: Full-Time, Permanent Location: Remote Experience Required: 6+ Years (5+ years in UiPath) Job Summary: We are seeking a highly skilled and experienced Lead RPA Developer (UiPath) to join our automation team. This is a permanent remote position ideal for a self-driven professional who excels in developing and leading end-to-end RPA solutions using UiPath. You will play a key role in driving digital transformation by automating complex business processes and mentoring junior developers. Key Responsibilities: Lead the design, development, testing, and deployment of scalable RPA solutions using UiPath. Collaborate with business analysts, stakeholders, and process owners to understand automation opportunities. Create and maintain technical documentation, solution design documents, and deployment plans. Ensure adherence to RPA governance, security, and best practices. Mentor and guide a team of RPA developers, perform code reviews, and support troubleshooting. Participate in RPA CoE (Center of Excellence) initiatives, providing architectural input and innovation ideas. Integrate UiPath bots with external systems via APIs and databases. Monitor bot performance and maintain automation solutions post-deployment. 6+ years of IT experience, with 3+ years of hands-on experience in UiPath RPA development. Strong understanding of RPA lifecycle, REFramework, and Orchestrator. Experience with attended/unattended bots, queue management, and exception handling. Proficient in VB.NET, C#, or Python (for scripting in automation workflows). Experience integrating bots with enterprise systems via REST/SOAP APIs, SQL, etc. UiPath Certified Advanced RPA Developer (preferred). Strong communication, leadership, and team management skills. Ability to work independently in a remote setting and manage multiple priorities. Nice to Have: Exposure to AI/ML, OCR tools like ABBYY, Document Understanding in UiPath. Experience with other RPA tools (e.g., Blue Prism, Automation Anywhere) is a plus. Familiarity with agile methodologies and DevOps concepts. What We Offer: 100% Remote Work Flexibility Competitive Salary Package Career Growth Opportunities Inclusive and Collaborative Team Culture Exposure to Global Clients and Automation Projects

Job Title: Manager Application Security Company Name: Info Edge India Ltd Job Description: As the Manager Application Security, you will be responsible for leading the application security initiatives within Info Edge India Ltd. You will work closely with development teams to ensure that security is integrated into the software development lifecycle. The role involves assessing potential vulnerabilities in applications, implementing security best practices, and ensuring compliance with security standards. You will also be responsible for conducting security assessments, managing security incidents, and providing guidance on secure coding practices. Additionally, you will collaborate with cross-functional teams to promote a culture of security awareness throughout the organization. Key Responsibilities: - Lead application security assessments and conduct security reviews of applications. - Develop and implement application security policies, standards, and guidelines. - Collaborate with development teams to integrate security into the software development lifecycle. - Conduct threat modeling and vulnerability assessments to identify security risks. - Provide training and support to developers on secure coding practices. - Monitor security trends and stay updated on emerging threats and vulnerabilities. - Respond to security incidents and coordinate incident response efforts. - Prepare reports and presentations for management on application security metrics and status. Skills and Tools Required: - Strong understanding of application security principles and best practices. - Experience with application security testing tools, such as static and dynamic analysis tools. - Familiarity with secure coding practices and frameworks (e.g., OWASP Top Ten). - Knowledge of security standards and compliance frameworks (e.g., ISO 27001, NIST). - Proficiency in one or more programming languages (e.g., Java, Python, C#). - Experience in conducting threat modeling and risk assessment. - Strong analytical skills and attention to detail. - Excellent communication and interpersonal skills to work collaboratively with various teams. - Certifications in application security (e.g., Certified Secure Software Lifecycle Professional (CSSLP), Certified Information Systems Security Professional (CISSP)) are a plus.