171 Bot Jobs - Page 5

Location: Hyderabad, India | Employment Type: Full-Time Experience Level: 2+Years Company: Covasant Contact Person: Ranjith Reddy 9703455109 | ranjith.palle@covasant.cm | linkedin.com/in/ranjith-r-75a766227 Build the Future of AI with Covasant At Covasant , we don't just work with AI we engineer the next era of it. We're hiring mid-level to senior developers and AI leads to help us build next-generation agentic AI systems that are intelligent, collaborative, and scalable. This is your chance to go beyond prompt engineering and shape the architecture of autonomous, multi-agent AI solutions using tools like LangGraph, AutoGen, CrewAI , and more. If youve got the skills and curiosity to work on what the AI world will be talking about next year , we want to hear from you. Your Role Design and develop multi-agent LLM systems using LangGraph, AutoGen, or CrewAI. Build and deploy MCP servers , LLM gateways , and design Agent-to-Agent collaboration flows. Fine-tune language models for verticals like healthcare, manufacturing, or finance. Architect retrieval-augmented generation (RAG) systems with vector stores like FAISS, Pinecone, or Weaviate. Integrate tools like LangSmith , GuardrailsAI , and knowledge graphs to ensure trust, safety, and observability. Collaborate cross-functionally with product, data science, and engineering teams. What You Bring 2+ years in software development, with strong Python skills. Proven expertise in one or more: LangGraph , AutoGen , CrewAI . Deep understanding of Agent-based AI , LLM orchestration , and RAG pipelines . Experience fine-tuning LLMs and applying prompt engineering and domain adaptation . Familiarity with tools like LangSmith , PromptGuard , or Guardrails frameworks. Bonus If You Have Cloud experience (AWS, Azure, GCP) Familiarity with Docker, Kubernetes Exposure to multi-modal models (LLaMA, Mistral, Falcon) Frontend tech: React, Angular, or Vue CI/CD, MLOps, or LLMOps knowledge Important We’re currently hiring mid-level, senior, and lead professionals with hands-on experience in AI/ML projects . These openings are not for freshers or professionals with less than 2 years of experience — but we are planning something exciting for early-career AI talent soon! Why Join Covasant Work on real-world agentic AI systems ahead of industry trends Collaborative and innovation-first work culture Competitive pay, benefits & performance incentives Hybrid/flexible work setup A chance to lead and influence the next chapter in AI Let’s Connect If this excites you — whether or not you're actively job hunting — don’t miss the chance to explore this game-changing opportunity. Ranjith Reddy – 9703455109 ranjith.palle@covasant.cm Connect with me on LinkedIn – I’d love to stay in touch, even if this isn’t the right time. Apply now or just start a conversation. The future of AI doesn’t wait — and neither should you.

GCC Specialist Sales / Business Development Executive Location Bengaluru Overview Wipro is looking for senior business development leaders to expand our footprint in Global Capability Center (GCC) segment. The candidate will be a GCC specialist and collaborate with Wipro market units, global business lines and external partners to drive business growth. The ideal candidate should have extensive experience in selling services (IT/BPO/ER&D) to Global clients across the GCC lifecycle (from setup to center expansion and exit/carveout) and should be able to position Wipro as a strategic partner Key responsibilities: 1. Develop and cultivate relationships with GCC Center heads/key India leadership identify critical business priorities and strategically align Wipro offerings Be Wipros face to the GCC ecosystem in India 2. Work closely with SMU teams (GAEs/Hunting teams) to identify and develop GCC opportunities - both existing accounts and new logos 3. Assess clients business and market/competition trends for potential high value/large deals (setup, transformation, vendor consolidation, COE setups, carve out/exit etc.) 4. Anchor client conversations and solutioning process in collaboration with global account executives (GAEs) and practice teams 5. Supplement sector/account planning and forecasting process with GCC business potential 6. Design and execute strategic initiatives to expand Wipros brand presence (in partnership with SMUs, GBLs, marketing teams and external partners) 7. Leverage external partners, analysts and advisors for market development Desired experience/profile: 1. ~12-15 years experience in consultative selling & delivery of technology services to global clients 2. Good level of technical/solution expertise- delivery experience preferable 3. Ability to construct and sell high value strategic deals to client CXO stakeholders 4. Significant understanding of GCC functioning and priorities of GCC Center Heads/Key leadership. Ability to connect with client stakeholders on: a. Key business issues (delivery challenges, program portfolio, operational improvement, talent scale up, innovation, internal sponsorship, value enhancement etc.) b. Strategic technology topics (e.g. AI/GenAI, Platform engineering etc.) 5. Well versed with the GCC ecosystem in India market trends, regulations, competition/partner landscape, key government policies etc. 6. Good understanding of global delivery models and GCC engagement constructs (BOT, GCC-as-a service, JV etc) 7. Ability to work collaboratively in a matrix organization and drive strategic growth initiatives with market units and practices 8. Experience of market development with support of external ecosystem (advisors, analysts, deal influencers etc.) 9. Preferred industry experienceSoftware products, BFSI, Telecom, Manufacturing (Automotive, Industrial), Energy & Utilities Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

ServiceNow RPA Developer1 Key Responsibilities Bot DevelopmentDesign, develop, and implement RPA bots using ServiceNow's RPA Desktop Studio. Process AnalysisWork with stakeholders to analyze business processes and identify automation opportunities. IntegrationIntegrate RPA bots with various applications and systems to streamline workflows. DocumentationCreate detailed documentation of RPA solutions, including process maps, technical designs, and user guides. Testing & Quality AssuranceConduct thorough testing of RPA bots to ensure accuracy and reliability. Maintenance & SupportProvide ongoing maintenance and support for deployed RPA solutions, addressing any issues or enhancements. CollaborationWork closely with cross-functional teams based out of India and US, including IT, business analysts, and project managers, to deliver successful RPA projects. Feedback & ImprovementCollaborate with other RPA developers across the organization to gather feedback and work towards addressing them to maximize the benefits of ServiceNow RPA offerings. Required Qualifications and Skills: Bachelor's degree or higher in Mathematics, Computer Science, Engineering, or a related discipline 4-6 years of working experience in Technology Consulting, Software Support, or a related field 3+ years of working experience with designing and developing RPA bots using ServiceNow RPA hub Exposure to SAP and Web applications Hands-on with at least one of the coding languages - C#, Java and .net VB Familiarity with programming (including scripting /coding using JavaScript), SQL and relational databases Develop detail As-Is Process Description - PDD (Process Description Document), Detail To Be Automated Process Description - SDD (Solution Design Document) Proven track record of successfully delivering RPA projects from inception to deployment Strong understanding of RPA principles and best practices Work with business and technology teams and assess automation solution feasibility Experience with developing and maintain applications on ServiceNow Platform using tools like flow designer, app engine studio, etc will be a big plus Knowledge of Python, ML, tools/techniques will be preferred

Job Title - Amazon Connect + Level 7 (Manager) + Entity (S&C GN) Management Level: 7-Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must-have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: Basic knowledge of SEO principles, including keyword research and optimization Knowledge of digital ad platforms like Google Ads, Meta Ads, or LinkedIn Ads Familiarity with social media analytics tools to gauge campaign performance Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. We are seeking a Content Specialist to create high-quality, engaging, and SEO-optimized content across various channels, including blogs, social media, and marketing materials. This role involves editing, research, and content optimization to ensure clarity, accuracy, and brand consistency. You will collaborate with cross-functional teams, analyze content performance, and manage multiple projects while adhering to brand and compliance standards. Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Content Creation: Develop high-quality, engaging, and SEO-optimized content for various channels, including websites, blogs, whitepapers, social media, email campaigns, and more Create thought leadership articles, case studies, and product-centric content that aligns with brand goals Create brochures and point of sales materials Editing and Proofreading: Edit and proofread content to ensure grammatical accuracy, clarity, and consistency with brand tone and style Review and refine user-facing content to meet high-quality standards and eliminate errors Research and Analysis: Perform thorough research on industry trends, topics, and competitors to deliver credible and relevant content Analyze content performance metrics to iterate and improve strategies for better engagement Collaboration: Work closely with marketing, design, and product teams to ensure alignment between content and overall campaign goals Partner with designers to create visually appealing and content-rich assets, such as infographics and presentations Content Optimization: Optimize web content for search engines (SEO) using targeted keywords, metadata, and link-building strategies Adapt and repurpose content for different formats and platforms to maximize reach and impact Project Management: Manage multiple content projects simultaneously, ensuring timely delivery while maintaining quality Stay flexible and efficient in a fast-paced, deadline-driven environment Compliance and Documentation: Ensure all content complies with legal and brand standards, including accessibility and regulatory requirements Maintain organized project files, style guides, and documentation for easy handoff and collaboration Bring your best skills forward to excel at the role: Content Writing & Editing SEO & Digital Marketing Research & Analytics Project Management & Collaboration Technical Proficiency (CMS, Analytics, Design Tools) Read about us. Blogs Your experience counts! Postgraduate or Graduate in Marketing/Advertising or BMM or Other Graduate Mass Media Degree Candidate with at least 3+ years of hands-on experience with content creation Must have skills: Content creation (including static & video assets) Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: Minimum 10 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute

Job Role: BOT Analyst (Business Operations and Technology Analyst) Job Location: Hyderabad or Bangalore Exp -2-4 years only Key Skills Expertise in P2P Procure-to-pay is the process of requisitioning, purchasing, receiving, and paying for products and services. It helps companies streamline procurement, control costs, and improve vendor management. By automating this process integrating it with accounts payable, vendor payment systems, and invoice management — you can ensure compliance, accuracy, and efficiency. Po to Invoicing Expertise in Sap Ariba or Coupa tool. Experience in Key Financial Reporting Dashboarding Knowledge in Power BI or any tool dashboarding tool will be an added advantage.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft BOT Framework Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE/B-Tech/M-Tech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft BOT FrameworkGood to Have Skills :No Technology SpecializationJob :Key Responsibilities :AGood knowledge on Cognitive AI concepts and Microsoft Azure PaaSBStrong debugging and analytical skillsCPrior knowledge of Azure ML is an added advantageDGood team and tech management experience Technical Experience :AProgramming skills :a6-7 years of strong experience on Microsoft Azure, ASPNET / MVC and general purpose programming languages such as C/VBNETbMinimum 12 months of experience in developing applications using MS Cognitive Services such as LUIS or conversational language understanding CLU, Language APIscMS Bot Framework Mandatory Skill Flex can be MS BOT Framework SDK, Cshp, netBDatabase management - aSQL Server, Cosmo DBbSQL knowledgeCDevOps - Knowledge of automation Professional Attributes :AShould have strong problem-solving and Analytical skills BGood Communication skills CAbility to work independently with little supervision or as a team DShould be able to work and deliver under tight timelines ECandidate should have good analytical skills Educational Qualification:BE/B-Tech/M-TechAdditional Info : Qualification BE/B-Tech/M-Tech

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft BOT Framework Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : aMust have:BE/Btech/MCAbGood to have:ME/Mtech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft BOT Framework, SSINON SSI:Good to Have Skills :SSI:No Technology Specialization NON SSI :Job :Key Responsibilities :aWork closely with the client teams to define and architect the solution for our clients Estimating the components required to provide a comprehensive AI solution that meets and exceeds the clients expectations delivering tangible business value to our clientsbCandidate is expected to deliver cognitive applications that solve/augment business issues using leading AI technology frameworkscDirect and influence client Bot/Virtual Agent architecture, solutioning and development Technical Experience :a7-8 years of experience and a thorough understanding of Azure PaaS landscapea2-3 years of experience in Microsoft AI/Bot FrameworkbGood to have - Knowledge experience in Azure Machine Learning, AI, Azure HDInsight Professional Attributes :AShould have strong problem-solving and Analytical skills BGood Communication skills CAbility to work independently with little supervision or as a team DShould be able to work and deliver under tight timelines ECandidate should have good analytical skills Educational Qualification:aMust have:BE/Btech/MCAbGood to have:ME/MtechAdditional Info : Qualification aMust have:BE/Btech/MCAbGood to have:ME/Mtech

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft BOT Framework Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : BE/B-Tech/M-Tech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft BOT FrameworkGood to Have Skills :No Technology SpecializationJob :Key Responsibilities :aWork closely with the client teams to define and architect the solution for our clients Estimating the components required to provide a comprehensive AI solution that meets and exceeds the clients expectations delivering tangible business value to our clientsbCandidate is expected to deliver cognitive applications that solve/augment business issues using leading AI technology frameworkscDirect and influence client Bot/Virtual Agent architecture, solutioning and development Technical Experience :a7-8 years of experience and a thorough understanding of Azure PaaS landscapea2-3 years of experience in Microsoft AI/Bot FrameworkbGood to have - Knowledge experience in Azure Machine Learning, AI, Azure HDInsight Professional Attributes :AShould have strong problem-solving and Analytical skills BGood Communication skills CAbility to work independently with little supervision or as a team DShould be able to work and deliver under tight timelines ECandidate should have good analytical skills Educational Qualification:BE/B-Tech/M-TechAdditional Info : Qualification BE/B-Tech/M-Tech

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft BOT Framework Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE/B-Tech/M-Tech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft BOT FrameworkGood to Have Skills :No Technology SpecializationJob :Key Responsibilities :AGood knowledge on Cognitive AI concepts and Microsoft Azure PaaSBStrong debugging and analytical skillsCPrior knowledge of Azure ML is an added advantageDGood team and tech management experience Technical Experience :AProgramming skills :a6-7 years of strong experience on Microsoft Azure, ASPNET / MVC and general purpose programming languages such as C/VBNETbMinimum 12 months of experience in developing applications using MS Cognitive Services such as LUIS or conversational language understanding CLU, Language APIscMS Bot Framework Mandatory Skill Flex can be MS BOT Framework SDK, Cshp, netBDatabase management - aSQL Server, Cosmo DBbSQL knowledge Professional Attributes :AShould have strong problem-solving and Analytical skills BGood Communication skills CAbility to work independently with little supervision or as a team DShould be able to work and deliver under tight timelines ECandidate should have good analytical skills Educational Qualification:BE/B-Tech/M-TechAdditional Info : Qualification BE/B-Tech/M-Tech

Skill required: Tech for Operations - Microsoft Robotic Process Automation Designation: SW/App/Cloud Tech Support Sr Analyst Qualifications: BE/Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationThe position is on automating business processes using Robotic Process Automation Tools Like BluePrism, Automation Anywhere, etc. This role includes writing code in C#, VB.NET, .NET to provide automation. This also involves using RPA tools to design process flows, write code, create technical documentation to provided end to end automation. What are we looking for Automation AnywhereAutomation in Application MaintenanceProblem-solving skillsAbility to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersMicrosoft Power Automate2-3 Years experience of developing bots using Automation Anywhere toolUnderstanding of RPA Life CycleUnderstanding of RPA documentation (BRD, PDD, SDD, Run Book, etc.)Experience of Automation Anywhere issue Troubleshooting And /OR RPA SupportKnowledge of UiPath and AAGood and Hands-on in core .NET concepts and OOPs Programming.Good and Hands-on in Excel Macros.Good Written and Verbal communicationBasic understanding of SQL server & scripting. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation

Responsibilities: Design, develop & test chatbots using Conversational AI, Dialogflow & Amazon Lex. Collaborate with cross-functional teams on bot integration & optimization. Here’s a tailored job description for a Conversational AI Developer with Analytics focus—perfect for roles that blend natural language tech with data-driven insights: Job Title: Conversational AI Developer & Analytics Specialist Job Summary We’re seeking a skilled developer to design, build, and optimize conversational AI systems—chatbots, voice assistants, and virtual agents—while leveraging analytics to enhance user experience and business outcomes. You’ll work at the intersection of AI, NLP, and data science to create intelligent, adaptive, and insightful conversational interfaces. Key Responsibilities Design and develop conversational agents using platforms like Dialogflow, Amazon Lex, Rasa, or Microsoft Bot Framework. Integrate AI solutions with backend systems, APIs, and databases. Implement NLP and NLU models to improve intent recognition and contextual understanding. Analyze user interaction data to identify trends, optimize flows, and improve engagement. Collaborate with UX designers, data scientists, and product managers to align AI behavior with user needs. Monitor and fine-tune bot performance using analytics dashboards and A/B testing. Ensure compliance with data privacy and ethical AI standards. Required Skills Proficiency in Python, JavaScript, or Node.js. Experience with NLP libraries (spaCy, NLTK) and ML frameworks (TensorFlow, PyTorch). Strong understanding of analytics tools (e.g., Google Analytics, Power BI, or custom dashboards). Familiarity with cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. Excellent problem-solving and communication skills. Preferred Qualifications 2–5 years of experience in conversational AI or chatbot development. Background in data science or analytics. Experience with LLMs and prompt engineering is a plus. If you’d like, I can help you tailor this for a specific company or role—or even turn it into a compelling LinkedIn summary. Want to go that route?

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Bengaluru, Karnataka, India.Minimum qualifications:. Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience, 8 Years of experience working with external partners on conversation architecture and bot designing. 8 years of experience in solution engineering or architecture and 5 years of experience in stakeholder management, professional services, or technical consulting, 3 years of experience writing code in one or more programming languages (e-g., Python, Java), 2 years of experience managing a technical team in a cloud computing environment, Experience with Generative AI, natural language processing, conversational flow and related concepts, Preferred qualifications:. Master’s degree in Engineering, Computer Science, Business, or a related field, Experience in Linguistics, Applied Linguistics, Cognitive Science, or related discipline with a focus on Conversation Analysis, Pragmatics, Language Use, Cognitive Linguistics, Philosophy of Language, or Natural Language Processing (NLP), Experience in chat or voice bot development, NLP based Conversation flow design, contact center technologies or linguistics, Understanding the call center and digital ecosystem to track and monitor Key Performance Indicator( KPIs), About The Job. The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners, Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems, Responsibilities. Identify opportunities with Google’s most strategic customers to apply conversational AI in their business, implement solutions for customer use cases, leveraging core Google products, and transforming their contact centers using Google’s conversational AI solution, Manage and grow a team of Architects, Consultants and Engineers, Work with sales/partner leads and technical stakeholders to translate customer requirements into appropriate conversational AI Solution architectures, Statement of Work (SOWs), project and staffing plans, Develop conversational Artificial Intelligence (AI) solution delivery strategies and methodologies with product and engineering teams; consolidate lessons learned into a curated knowledge base to enable global scaling of industry solutions, Recommend and document migration paths, integration strategies, and application architectures needed to successfully implement complete conversational AI solutions using best practices on Google Cloud, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Bengaluru, Karnataka, India.Minimum qualifications:. Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience, 8 Years of experience working with external partners on conversation architecture and bot designing. 8 years of experience in solution engineering or architecture and 5 years of experience in stakeholder management, professional services, or technical consulting, 3 years of experience writing code in one or more programming languages (e-g., Python, Java), 2 years of experience managing a technical team in a cloud computing environment, Experience with Generative AI, natural language processing, conversational flow and related concepts, Preferred qualifications:. Master’s degree in Engineering, Computer Science, Business, or a related field, Experience in Linguistics, Applied Linguistics, Cognitive Science, or related discipline with a focus on Conversation Analysis, Pragmatics, Language Use, Cognitive Linguistics, Philosophy of Language, or Natural Language Processing (NLP), Experience in chat or voice bot development, NLP based Conversation flow design, contact center technologies or linguistics, Understanding the call center and digital ecosystem to track and monitor Key Performance Indicator( KPIs), About The Job. The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners, Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems, Responsibilities. Identify opportunities with Google’s most strategic customers to apply conversational AI in their business, implement solutions for customer use cases, leveraging core Google products, and transforming their contact centers using Google’s conversational AI solution, Manage and grow a team of Architects, Consultants and Engineers, Work with sales/partner leads and technical stakeholders to translate customer requirements into appropriate conversational AI Solution architectures, Statement of Work (SOWs), project and staffing plans, Develop conversational Artificial Intelligence (AI) solution delivery strategies and methodologies with product and engineering teams; consolidate lessons learned into a curated knowledge base to enable global scaling of industry solutions, Recommend and document migration paths, integration strategies, and application architectures needed to successfully implement complete conversational AI solutions using best practices on Google Cloud, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less

Role & responsibilities: Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX. Craft clean, efficient, and maintainable code adhering to industry best practices and standards. Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem. Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs. Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions. Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement. Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development. Preferred candidate profile: 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework. Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI. Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities. Solid understanding of Google as a Software-as-a-Service platform. Experience with Azure Composer Bots. Proven troubleshooting and analytical skills in complex, distributed environments. Familiarity with SQL and experience working with relational databases. Experience integrating web services into applications. Proficient in Agile and Scrum development methodologies. Bachelors degree in a technology-related field or equivalent experience.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5's SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiencesCDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Dear Aspirants, Urgent Hiring!!! Desired Candidate Profile 5+ years of experience Location: Chennai -Mylapore Mandatory skills: Angular + .Net. Exp : 5+ yrs (Only) You can register by sharing your CV, Notice period and Expected CTC to 9363648148 Whatsapp for immediate response (May not be available for call). Apply If you are ready to work from office Pune peth location . we are not considering candidates with less than 5years of experience, Relocation candidates and notice period higher than 10 days. JD Strong proficiency in Angular 13 and above Solid experience with .NET Core , ASP.NET Core Web API , Dapper , Entity Framework , ASP.NET , and ADO.NET Hands-on experience with front-end technologies including HTML , CSS , and JavaScript In-depth knowledge of MS SQL Server Optional Skills: Experience with AngularJS Familiarity with reporting tools such as SSRS or DevExpress Experience: Candidates should have approximately 5+ years of professional experience . In addition to the above, we are also looking for candidates who have experience in BOT application development .

Job Summary: We are looking for an experienced and motivated RPA Developer to join our Automation team. The ideal candidate will have hands-on experience in designing, developing, and deploying RPA solutions using platforms like UiPath, Blue Prism, or Automation Anywhere. Key Responsibilities: Design, develop, test, and deploy RPA solutions to automate business processes. Analyse current business processes and identify automation opportunities. Create and maintain process documentation and technical specifications. Ensure the stability, scalability, and performance of developed bots. Collaborate with cross-functional teams including business analysts and subject matter experts. Troubleshoot and resolve issues in existing RPA processes. Follow RPA best practices for coding, exception handling, logging, and reusability. Provide support for UAT and production environments. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 3–5 years of hands-on experience in RPA development. Strong proficiency in at least one leading RPA tool: UiPath, Blue Prism, or Automation Anywhere. Experience with object-oriented programming (C#, .NET, Java, or Python is a plus). Understanding of web services, APIs, and data structures (JSON, XML, SQL). Familiarity with process design documents (PDD), solution design documents (SDD), and test cases. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Certification in any RPA platform (preferred). Nice to Have: Experience with AI/ML integrations in automation Exposure to RPA orchestrator/control room Familiarity with agile methodologies Knowledge of process mining tools like Celonis or UiPath Process Mining

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Azure OpenAI Service Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be responsible for leading the effort to design, build, and configure applications using Azure AI Services, Microsoft Azure OpenAI Service and Azure PaaS components. Your typical day will involve collaborating with cross-functional teams, managing project timelines, and ensuring the successful delivery of high-quality applications. Roles & Responsibilities:- Lead the design, development, and deployment of applications using Microsoft Azure OpenAI Service, Azure AI Search (Cognitive Search), Azure Language Services (CLU), Microsoft Bot Framework/ Microsoft Power Virtual Agents (Microsoft Copilot Studio) and Azure PaaS.- Act as the primary point of contact for the project, collaborating with cross-functional teams to ensure project timelines are met.- Ensure the successful delivery of high-quality applications, adhering to best practices and industry standards.- Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and growth.- Stay updated with the latest advancements in Microsoft Azure OpenAI Service, Azure AI Search (Cognitive Search) and Azure Language Services (CLU) integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience with Microsoft Azure OpenAI Service, Azure AI Search (Cognitive Search), Azure Language Services (CLU) and Azure PaaS including API Management, Key Vault and Application Insights.- Must To Have Skills: At least 1+ year hands on experience in Azure based LLMs with knowledge in embeddings/vectorization and semantic/vector based indexing and search. Strong experience in LLM frameworks such as Langchain and Semantic Kernel.-Must to Have Skills: Experience with conversational AI with Microsoft Bot Framework or Power Virtual Agents (Microsoft Copilot Studio). Should have experience in integrating chatbot solutions with multiple channels.- Must To Have Skills: Strong understanding of software development best practices including Agile methodologies and industry standards with special focus on API, function app and logic app building. Experience with Python programming language, using Visual Studio Code IDE and Azure AI Studio.- Good To Have Skills: Knowledge of other vector databases, Knowledge Graphs and other programming languages such as C#. Experience with different LLMs such as Llama, Mistral etc.- Good To Have Skills: Experience with deployment of applications and containerization technologies such as Docker or Kubernetes.Good To Have Skills: Experience with all Azure AI services like Video Indexer, Computer Vision, Custom Vision, Document Intelligence.- Experience with database technologies such as SQL Server and Cosmos DB.- Solid grasp of software testing and quality assurance principles.- Knowledge of DevOps practices. Additional Information:- The candidate should have a minimum of years of experience in software development.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification 15 years full time education

The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 4 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay upto market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! MBA from a tier 1 or tier 2 institute 4+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team.Qualification Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 4+ years

Title : GN - SONG - Service - Amazon Connect Platforms ¢‚€ Associate Director The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 7 (Manager) + Entity (S&C GN) Management Level: Level 7 - Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Amazon Connect - Contact Center Transformation, Analysis and Implementation | Level: Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 10-14 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation Business Development :Lead and manage proposals in response to client requests / RFPs across multiple market units to ensure a continuous pipeline of opportunities / projects Market Unit Development :Connect and work with market unit leads to identify and understand the demand in the market in terms of both skill and scale required People Development: Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team. Project Delivery: Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Provide best practices guidance and implement approach based on industry or process benchmarks Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Lead practice-specific initiatives including creating points of view, creating reusable assets in contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role: Seasoned techno-functional professional with significant experience working on a large- scale business / operational transformation project Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on Amazon Connect product features and contact center related AWS services like Lex, Pinpoint, Transcribe, Comprehend etc Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Strong program management / people management skills Read about us. Blogs Your experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 8 years of experience in delivering software as a service or platform as a service projects related (pref. a mix of cloud and on-premise contact center platforms) Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team.Qualification Good to have skills: AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience: Minimum 10 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute

The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 2 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay upto market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Read about us. Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team. Qualification Your experience counts! MBA from a tier 1 or tier 2 institute 2+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team.QualificationYour experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java

JR: R00195769 Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute --------------------------------------------------------------------- Job Title - AWS Devops + Level 9 (Consultant) + Entity (S&C GN) Management Level: 9-Team Lead/Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must-have skills: AWS Cloud, Cloud Contact Center transformation, CI/CD pipelines, AWS Devops, DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF Good to have skills: AWS Connect, Amazon Connect , Python, Bash, or PowerShell or Node.js Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Configure and manage Amazon Connect instances to enhance customer service operations. Integrate Amazon Connect with other AWS services and third-party applications. Work closely with cross-functional teams to understand requirements and deliver solutions that align with business goals. Troubleshoot and resolve issues related to deployment, infrastructure, and application performance. Provide technical support and guidance to team members and stakeholders. Maintain comprehensive documentation of systems, processes, and configurations. Proven experience in designing and managing cloud based(preferably AWS) infrastructure and deployment pipelines(CI/CD) Proficiency in AWS services, including DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF, etc Strong experience in DevOps tools and practices, including CI/CD and infrastructure as code (Terraform, CloudFormation, CDK, etc) including configuration, integration, and optimization. Working knowledge of one of the programming/scripting languages such as Python, Bash, or PowerShell or Node.js Knowledge of security best practices and compliance requirements related to contact centers and cloud infrastructure. Experience in setting up cloud instances, account / users with security profiles and designing applications Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

We're Hiring: RPA Developer Microsoft Power Automate Locations: Pune | Hyderabad | Gurugram Experience: 5+ Years Send your CV to: heena.ruchwani@gspann.com Are you passionate about automation and ready to make an impact? Join our team and help us build scalable, intelligent workflows using Microsoft Power Automate and the Power Platform! Key Skills : #PowerAutomate | #UiPath | #SQL | #Microsoft365 | #SharePoint | #Dynamics365 | #PowerPlatform Nice to Have : #BluePrism | #PowerApps | #PowerBI | #Agile | #DevOps Take your RPA career to the next level with us!

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Microsoft Teams SDK Developer Microsoft Teams SDK Developer to join our team in Bengaluru, Karn?taka (IN-KA), India (IN). Cloud Development: 3+ years of experience in cloud development, particularly with Microsoft Azure. Azure Services: Proven experience with Azure services like Logic Apps, Functions, BOT, AD B2C, App Registration, App Insights, AKS, SQLMI. Programming Languages: Strong programming skills in C#, JavaScript (React, Express). CI/CD: Experience with CI/CD pipelines and tools, preferably Gitlab. Automation and Scripting: Proficiency in scripting languages like PowerShell, Python, and/or IaC tools like Terraform. Teams App Development: Experience with developing and deploying Microsoft Teams applications. Agile Methodologies: Experience working within an Agile development framework. Communication and Collaboration: Excellent communication, collaboration, and interpersonal skills. Problem-Solving: Strong problem-solving and troubleshooting skills. Microsoft Teams Toolkit: Experience with the for Visual Studio Code. Desired Skills and Experience (Optional): Azure Certifications: or similar certifications. Specific Domain Knowledge: Knowledge of the specific domain(s) or industries in which the Teams apps will be used. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.