368 Bot Jobs - Page 12

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft BOT Framework Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE/B-Tech/M-Tech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft BOT FrameworkGood to Have Skills :No Technology SpecializationJob :Key Responsibilities :AGood knowledge on Cognitive AI concepts and Microsoft Azure PaaSBStrong debugging and analytical skillsCPrior knowledge of Azure ML is an added advantageDGood team and tech management experience Technical Experience :AProgramming skills :a6-7 years of strong experience on Microsoft Azure, ASPNET / MVC and general purpose programming languages such as C/VBNETbMinimum 12 months of experience in developing applications using MS Cognitive Services such as LUIS or conversational language understanding CLU, Language APIscMS Bot Framework Mandatory Skill Flex can be MS BOT Framework SDK, Cshp, netBDatabase management - aSQL Server, Cosmo DBbSQL knowledgeCDevOps - Knowledge of automation Professional Attributes :AShould have strong problem-solving and Analytical skills BGood Communication skills CAbility to work independently with little supervision or as a team DShould be able to work and deliver under tight timelines ECandidate should have good analytical skills Educational Qualification:BE/B-Tech/M-TechAdditional Info : Qualification BE/B-Tech/M-Tech

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft BOT Framework Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : aMust have:BE/Btech/MCAbGood to have:ME/Mtech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft BOT Framework, SSINON SSI:Good to Have Skills :SSI:No Technology Specialization NON SSI :Job :Key Responsibilities :aWork closely with the client teams to define and architect the solution for our clients Estimating the components required to provide a comprehensive AI solution that meets and exceeds the clients expectations delivering tangible business value to our clientsbCandidate is expected to deliver cognitive applications that solve/augment business issues using leading AI technology frameworkscDirect and influence client Bot/Virtual Agent architecture, solutioning and development Technical Experience :a7-8 years of experience and a thorough understanding of Azure PaaS landscapea2-3 years of experience in Microsoft AI/Bot FrameworkbGood to have - Knowledge experience in Azure Machine Learning, AI, Azure HDInsight Professional Attributes :AShould have strong problem-solving and Analytical skills BGood Communication skills CAbility to work independently with little supervision or as a team DShould be able to work and deliver under tight timelines ECandidate should have good analytical skills Educational Qualification:aMust have:BE/Btech/MCAbGood to have:ME/MtechAdditional Info : Qualification aMust have:BE/Btech/MCAbGood to have:ME/Mtech

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft BOT Framework Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : BE/B-Tech/M-Tech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft BOT FrameworkGood to Have Skills :No Technology SpecializationJob :Key Responsibilities :aWork closely with the client teams to define and architect the solution for our clients Estimating the components required to provide a comprehensive AI solution that meets and exceeds the clients expectations delivering tangible business value to our clientsbCandidate is expected to deliver cognitive applications that solve/augment business issues using leading AI technology frameworkscDirect and influence client Bot/Virtual Agent architecture, solutioning and development Technical Experience :a7-8 years of experience and a thorough understanding of Azure PaaS landscapea2-3 years of experience in Microsoft AI/Bot FrameworkbGood to have - Knowledge experience in Azure Machine Learning, AI, Azure HDInsight Professional Attributes :AShould have strong problem-solving and Analytical skills BGood Communication skills CAbility to work independently with little supervision or as a team DShould be able to work and deliver under tight timelines ECandidate should have good analytical skills Educational Qualification:BE/B-Tech/M-TechAdditional Info : Qualification BE/B-Tech/M-Tech

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft BOT Framework Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE/B-Tech/M-Tech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft BOT FrameworkGood to Have Skills :No Technology SpecializationJob :Key Responsibilities :AGood knowledge on Cognitive AI concepts and Microsoft Azure PaaSBStrong debugging and analytical skillsCPrior knowledge of Azure ML is an added advantageDGood team and tech management experience Technical Experience :AProgramming skills :a6-7 years of strong experience on Microsoft Azure, ASPNET / MVC and general purpose programming languages such as C/VBNETbMinimum 12 months of experience in developing applications using MS Cognitive Services such as LUIS or conversational language understanding CLU, Language APIscMS Bot Framework Mandatory Skill Flex can be MS BOT Framework SDK, Cshp, netBDatabase management - aSQL Server, Cosmo DBbSQL knowledge Professional Attributes :AShould have strong problem-solving and Analytical skills BGood Communication skills CAbility to work independently with little supervision or as a team DShould be able to work and deliver under tight timelines ECandidate should have good analytical skills Educational Qualification:BE/B-Tech/M-TechAdditional Info : Qualification BE/B-Tech/M-Tech

Skill required: Tech for Operations - Microsoft Robotic Process Automation Designation: SW/App/Cloud Tech Support Sr Analyst Qualifications: BE/Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationThe position is on automating business processes using Robotic Process Automation Tools Like BluePrism, Automation Anywhere, etc. This role includes writing code in C#, VB.NET, .NET to provide automation. This also involves using RPA tools to design process flows, write code, create technical documentation to provided end to end automation. What are we looking for Automation AnywhereAutomation in Application MaintenanceProblem-solving skillsAbility to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersMicrosoft Power Automate2-3 Years experience of developing bots using Automation Anywhere toolUnderstanding of RPA Life CycleUnderstanding of RPA documentation (BRD, PDD, SDD, Run Book, etc.)Experience of Automation Anywhere issue Troubleshooting And /OR RPA SupportKnowledge of UiPath and AAGood and Hands-on in core .NET concepts and OOPs Programming.Good and Hands-on in Excel Macros.Good Written and Verbal communicationBasic understanding of SQL server & scripting. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation

Responsibilities: Design, develop & test chatbots using Conversational AI, Dialogflow & Amazon Lex. Collaborate with cross-functional teams on bot integration & optimization. Here’s a tailored job description for a Conversational AI Developer with Analytics focus—perfect for roles that blend natural language tech with data-driven insights: Job Title: Conversational AI Developer & Analytics Specialist Job Summary We’re seeking a skilled developer to design, build, and optimize conversational AI systems—chatbots, voice assistants, and virtual agents—while leveraging analytics to enhance user experience and business outcomes. You’ll work at the intersection of AI, NLP, and data science to create intelligent, adaptive, and insightful conversational interfaces. Key Responsibilities Design and develop conversational agents using platforms like Dialogflow, Amazon Lex, Rasa, or Microsoft Bot Framework. Integrate AI solutions with backend systems, APIs, and databases. Implement NLP and NLU models to improve intent recognition and contextual understanding. Analyze user interaction data to identify trends, optimize flows, and improve engagement. Collaborate with UX designers, data scientists, and product managers to align AI behavior with user needs. Monitor and fine-tune bot performance using analytics dashboards and A/B testing. Ensure compliance with data privacy and ethical AI standards. Required Skills Proficiency in Python, JavaScript, or Node.js. Experience with NLP libraries (spaCy, NLTK) and ML frameworks (TensorFlow, PyTorch). Strong understanding of analytics tools (e.g., Google Analytics, Power BI, or custom dashboards). Familiarity with cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. Excellent problem-solving and communication skills. Preferred Qualifications 2–5 years of experience in conversational AI or chatbot development. Background in data science or analytics. Experience with LLMs and prompt engineering is a plus. If you’d like, I can help you tailor this for a specific company or role—or even turn it into a compelling LinkedIn summary. Want to go that route?

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Bengaluru, Karnataka, India.Minimum qualifications:. Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience, 8 Years of experience working with external partners on conversation architecture and bot designing. 8 years of experience in solution engineering or architecture and 5 years of experience in stakeholder management, professional services, or technical consulting, 3 years of experience writing code in one or more programming languages (e-g., Python, Java), 2 years of experience managing a technical team in a cloud computing environment, Experience with Generative AI, natural language processing, conversational flow and related concepts, Preferred qualifications:. Master’s degree in Engineering, Computer Science, Business, or a related field, Experience in Linguistics, Applied Linguistics, Cognitive Science, or related discipline with a focus on Conversation Analysis, Pragmatics, Language Use, Cognitive Linguistics, Philosophy of Language, or Natural Language Processing (NLP), Experience in chat or voice bot development, NLP based Conversation flow design, contact center technologies or linguistics, Understanding the call center and digital ecosystem to track and monitor Key Performance Indicator( KPIs), About The Job. The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners, Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems, Responsibilities. Identify opportunities with Google’s most strategic customers to apply conversational AI in their business, implement solutions for customer use cases, leveraging core Google products, and transforming their contact centers using Google’s conversational AI solution, Manage and grow a team of Architects, Consultants and Engineers, Work with sales/partner leads and technical stakeholders to translate customer requirements into appropriate conversational AI Solution architectures, Statement of Work (SOWs), project and staffing plans, Develop conversational Artificial Intelligence (AI) solution delivery strategies and methodologies with product and engineering teams; consolidate lessons learned into a curated knowledge base to enable global scaling of industry solutions, Recommend and document migration paths, integration strategies, and application architectures needed to successfully implement complete conversational AI solutions using best practices on Google Cloud, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Bengaluru, Karnataka, India.Minimum qualifications:. Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience, 8 Years of experience working with external partners on conversation architecture and bot designing. 8 years of experience in solution engineering or architecture and 5 years of experience in stakeholder management, professional services, or technical consulting, 3 years of experience writing code in one or more programming languages (e-g., Python, Java), 2 years of experience managing a technical team in a cloud computing environment, Experience with Generative AI, natural language processing, conversational flow and related concepts, Preferred qualifications:. Master’s degree in Engineering, Computer Science, Business, or a related field, Experience in Linguistics, Applied Linguistics, Cognitive Science, or related discipline with a focus on Conversation Analysis, Pragmatics, Language Use, Cognitive Linguistics, Philosophy of Language, or Natural Language Processing (NLP), Experience in chat or voice bot development, NLP based Conversation flow design, contact center technologies or linguistics, Understanding the call center and digital ecosystem to track and monitor Key Performance Indicator( KPIs), About The Job. The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners, Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems, Responsibilities. Identify opportunities with Google’s most strategic customers to apply conversational AI in their business, implement solutions for customer use cases, leveraging core Google products, and transforming their contact centers using Google’s conversational AI solution, Manage and grow a team of Architects, Consultants and Engineers, Work with sales/partner leads and technical stakeholders to translate customer requirements into appropriate conversational AI Solution architectures, Statement of Work (SOWs), project and staffing plans, Develop conversational Artificial Intelligence (AI) solution delivery strategies and methodologies with product and engineering teams; consolidate lessons learned into a curated knowledge base to enable global scaling of industry solutions, Recommend and document migration paths, integration strategies, and application architectures needed to successfully implement complete conversational AI solutions using best practices on Google Cloud, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less

Role & responsibilities: Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX. Craft clean, efficient, and maintainable code adhering to industry best practices and standards. Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem. Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs. Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions. Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement. Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development. Preferred candidate profile: 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework. Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI. Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities. Solid understanding of Google as a Software-as-a-Service platform. Experience with Azure Composer Bots. Proven troubleshooting and analytical skills in complex, distributed environments. Familiarity with SQL and experience working with relational databases. Experience integrating web services into applications. Proficient in Agile and Scrum development methodologies. Bachelors degree in a technology-related field or equivalent experience.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5's SaaS-based Distributed Cloud services. Qualifications Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services Proficiency in using online content development platforms to craft educational materials Knowledge of various learning management systems to deploy and manage training content Experience with GitLab for version control and collaboration in content creation Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations Familiarity with generative AI technologies for generating text, images, and videos to support content creation Strong understanding of services provided by F5 Distributed Cloud and related technical aspects Excellent written and verbal communication skills to convey complex technical information clearly Ability to work collaboratively with technical teams and subject matter experts Passion for continuous learning and staying updated with the latest trends in technology and training methodologies Familiar with application security, networking services and application management services technologies Additional desired experiencesCDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes Responsibilities Develop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutions Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly Support the creation of certification programs and exams to validate users knowledge and skills in F5s solutions Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutions The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Dear Aspirants, Urgent Hiring!!! Desired Candidate Profile 5+ years of experience Location: Chennai -Mylapore Mandatory skills: Angular + .Net. Exp : 5+ yrs (Only) You can register by sharing your CV, Notice period and Expected CTC to 9363648148 Whatsapp for immediate response (May not be available for call). Apply If you are ready to work from office Pune peth location . we are not considering candidates with less than 5years of experience, Relocation candidates and notice period higher than 10 days. JD Strong proficiency in Angular 13 and above Solid experience with .NET Core , ASP.NET Core Web API , Dapper , Entity Framework , ASP.NET , and ADO.NET Hands-on experience with front-end technologies including HTML , CSS , and JavaScript In-depth knowledge of MS SQL Server Optional Skills: Experience with AngularJS Familiarity with reporting tools such as SSRS or DevExpress Experience: Candidates should have approximately 5+ years of professional experience . In addition to the above, we are also looking for candidates who have experience in BOT application development .

Job Summary: We are looking for an experienced and motivated RPA Developer to join our Automation team. The ideal candidate will have hands-on experience in designing, developing, and deploying RPA solutions using platforms like UiPath, Blue Prism, or Automation Anywhere. Key Responsibilities: Design, develop, test, and deploy RPA solutions to automate business processes. Analyse current business processes and identify automation opportunities. Create and maintain process documentation and technical specifications. Ensure the stability, scalability, and performance of developed bots. Collaborate with cross-functional teams including business analysts and subject matter experts. Troubleshoot and resolve issues in existing RPA processes. Follow RPA best practices for coding, exception handling, logging, and reusability. Provide support for UAT and production environments. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 3–5 years of hands-on experience in RPA development. Strong proficiency in at least one leading RPA tool: UiPath, Blue Prism, or Automation Anywhere. Experience with object-oriented programming (C#, .NET, Java, or Python is a plus). Understanding of web services, APIs, and data structures (JSON, XML, SQL). Familiarity with process design documents (PDD), solution design documents (SDD), and test cases. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Certification in any RPA platform (preferred). Nice to Have: Experience with AI/ML integrations in automation Exposure to RPA orchestrator/control room Familiarity with agile methodologies Knowledge of process mining tools like Celonis or UiPath Process Mining

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Azure OpenAI Service Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be responsible for leading the effort to design, build, and configure applications using Azure AI Services, Microsoft Azure OpenAI Service and Azure PaaS components. Your typical day will involve collaborating with cross-functional teams, managing project timelines, and ensuring the successful delivery of high-quality applications. Roles & Responsibilities:- Lead the design, development, and deployment of applications using Microsoft Azure OpenAI Service, Azure AI Search (Cognitive Search), Azure Language Services (CLU), Microsoft Bot Framework/ Microsoft Power Virtual Agents (Microsoft Copilot Studio) and Azure PaaS.- Act as the primary point of contact for the project, collaborating with cross-functional teams to ensure project timelines are met.- Ensure the successful delivery of high-quality applications, adhering to best practices and industry standards.- Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and growth.- Stay updated with the latest advancements in Microsoft Azure OpenAI Service, Azure AI Search (Cognitive Search) and Azure Language Services (CLU) integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience with Microsoft Azure OpenAI Service, Azure AI Search (Cognitive Search), Azure Language Services (CLU) and Azure PaaS including API Management, Key Vault and Application Insights.- Must To Have Skills: At least 1+ year hands on experience in Azure based LLMs with knowledge in embeddings/vectorization and semantic/vector based indexing and search. Strong experience in LLM frameworks such as Langchain and Semantic Kernel.-Must to Have Skills: Experience with conversational AI with Microsoft Bot Framework or Power Virtual Agents (Microsoft Copilot Studio). Should have experience in integrating chatbot solutions with multiple channels.- Must To Have Skills: Strong understanding of software development best practices including Agile methodologies and industry standards with special focus on API, function app and logic app building. Experience with Python programming language, using Visual Studio Code IDE and Azure AI Studio.- Good To Have Skills: Knowledge of other vector databases, Knowledge Graphs and other programming languages such as C#. Experience with different LLMs such as Llama, Mistral etc.- Good To Have Skills: Experience with deployment of applications and containerization technologies such as Docker or Kubernetes.Good To Have Skills: Experience with all Azure AI services like Video Indexer, Computer Vision, Custom Vision, Document Intelligence.- Experience with database technologies such as SQL Server and Cosmos DB.- Solid grasp of software testing and quality assurance principles.- Knowledge of DevOps practices. Additional Information:- The candidate should have a minimum of years of experience in software development.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification 15 years full time education

The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 4 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay upto market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! MBA from a tier 1 or tier 2 institute 4+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team.Qualification Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 4+ years

Title : GN - SONG - Service - Amazon Connect Platforms ¢‚€ Associate Director The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 7 (Manager) + Entity (S&C GN) Management Level: Level 7 - Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Amazon Connect - Contact Center Transformation, Analysis and Implementation | Level: Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 10-14 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation Business Development :Lead and manage proposals in response to client requests / RFPs across multiple market units to ensure a continuous pipeline of opportunities / projects Market Unit Development :Connect and work with market unit leads to identify and understand the demand in the market in terms of both skill and scale required People Development: Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team. Project Delivery: Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Provide best practices guidance and implement approach based on industry or process benchmarks Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Lead practice-specific initiatives including creating points of view, creating reusable assets in contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role: Seasoned techno-functional professional with significant experience working on a large- scale business / operational transformation project Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on Amazon Connect product features and contact center related AWS services like Lex, Pinpoint, Transcribe, Comprehend etc Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Strong program management / people management skills Read about us. Blogs Your experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 8 years of experience in delivering software as a service or platform as a service projects related (pref. a mix of cloud and on-premise contact center platforms) Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team.Qualification Good to have skills: AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend Experience: Minimum 10 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute

The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 2 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay upto market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Read about us. Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team. Qualification Your experience counts! MBA from a tier 1 or tier 2 institute 2+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers

The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team.QualificationYour experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java

JR: R00195769 Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute --------------------------------------------------------------------- Job Title - AWS Devops + Level 9 (Consultant) + Entity (S&C GN) Management Level: 9-Team Lead/Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must-have skills: AWS Cloud, Cloud Contact Center transformation, CI/CD pipelines, AWS Devops, DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF Good to have skills: AWS Connect, Amazon Connect , Python, Bash, or PowerShell or Node.js Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Configure and manage Amazon Connect instances to enhance customer service operations. Integrate Amazon Connect with other AWS services and third-party applications. Work closely with cross-functional teams to understand requirements and deliver solutions that align with business goals. Troubleshoot and resolve issues related to deployment, infrastructure, and application performance. Provide technical support and guidance to team members and stakeholders. Maintain comprehensive documentation of systems, processes, and configurations. Proven experience in designing and managing cloud based(preferably AWS) infrastructure and deployment pipelines(CI/CD) Proficiency in AWS services, including DynamoDB, S3, Lambda, Lex, IAM, VPC, CloudWatch, CloudTrial, API Gateway, Kinesis, WAF, etc Strong experience in DevOps tools and practices, including CI/CD and infrastructure as code (Terraform, CloudFormation, CDK, etc) including configuration, integration, and optimization. Working knowledge of one of the programming/scripting languages such as Python, Bash, or PowerShell or Node.js Knowledge of security best practices and compliance requirements related to contact centers and cloud infrastructure. Experience in setting up cloud instances, account / users with security profiles and designing applications Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: Minimum 4 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

We're Hiring: RPA Developer Microsoft Power Automate Locations: Pune | Hyderabad | Gurugram Experience: 5+ Years Send your CV to: heena.ruchwani@gspann.com Are you passionate about automation and ready to make an impact? Join our team and help us build scalable, intelligent workflows using Microsoft Power Automate and the Power Platform! Key Skills : #PowerAutomate | #UiPath | #SQL | #Microsoft365 | #SharePoint | #Dynamics365 | #PowerPlatform Nice to Have : #BluePrism | #PowerApps | #PowerBI | #Agile | #DevOps Take your RPA career to the next level with us!

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Microsoft Teams SDK Developer Microsoft Teams SDK Developer to join our team in Bengaluru, Karn?taka (IN-KA), India (IN). Cloud Development: 3+ years of experience in cloud development, particularly with Microsoft Azure. Azure Services: Proven experience with Azure services like Logic Apps, Functions, BOT, AD B2C, App Registration, App Insights, AKS, SQLMI. Programming Languages: Strong programming skills in C#, JavaScript (React, Express). CI/CD: Experience with CI/CD pipelines and tools, preferably Gitlab. Automation and Scripting: Proficiency in scripting languages like PowerShell, Python, and/or IaC tools like Terraform. Teams App Development: Experience with developing and deploying Microsoft Teams applications. Agile Methodologies: Experience working within an Agile development framework. Communication and Collaboration: Excellent communication, collaboration, and interpersonal skills. Problem-Solving: Strong problem-solving and troubleshooting skills. Microsoft Teams Toolkit: Experience with the for Visual Studio Code. Desired Skills and Experience (Optional): Azure Certifications: or similar certifications. Specific Domain Knowledge: Knowledge of the specific domain(s) or industries in which the Teams apps will be used. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Job Track Description : RPA Senior Developer Prior RPA experience in UiPath toolStudio, BOTs, Orchestrators, RE Framework and minimum 5 end to end implementations as a Core RPA Developer Develop code according to the best coding standards and best practices. Familiarity with SharePoint, Microsoft flows and Power Automate are preferred Basic Python, C# and SQL coding skills are preferred A keen interest in following the latest RPA trends and developments and upskilling as required Good written and verbal communication skills Innovative and Out-of-box thinking for new solution development to automate the business process Learn fast and collaborate with other team members to meet project goals. Troubleshooting, debugging, and problem solving skills.

vWe are actively hiring for Automation Anywhere Developer having 3.5 - 6 years of experience. Required Skills 1.Developing and deploying bots, process analysis, and basic integration skills. 2.Basic experience in automating SAP processes using Automation Anywhere, including SAP Integration commands and BAPI 3. Ability to analyze problems, think critically, and develop effective solutions. 4. Strong understanding of business processes and the ability to identify automation opportunities. 5. Working closely with senior developers and architects, following best practices, and contributing to project deliverables. 6. Experience on SAP GUI

Key Responsibilities: Design and develop chatbot solutions using platforms like Dialogflow, Microsoft Bot Framework, Rasa, or similar. Integrate chatbots with messaging platforms (e.g., WhatsApp, Facebook Messenger, Slack, web chat). Implement NLP and machine learning techniques to improve chatbot understanding and responses. Collaborate with UX/UI designers to create engaging conversational flows. Connect chatbots to backend systems, APIs, and databases. Monitor chatbot performance and continuously improve based on analytics and user feedback. Ensure security, scalability, and reliability of chatbot solutions. Required Skills: Proficiency in programming languages such as Python, JavaScript, or Node.js. Experience with chatbot development platforms (Dialogflow, Rasa, IBM Watson, etc.). Understanding of NLP concepts and tools (spaCy, NLTK, BERT, etc.). Familiarity with RESTful APIs and webhook integration. Knowledge of cloud platforms (AWS, Azure, GCP) is a plus. Strong problem-solving and communication skills.

Req ID: 305565 We are currently seeking a Power Automate Tech Lead to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Job Duties: "¢ Experience in developing at least 10+ Power Automate Desktop (PAD) flows "¢ Have an experience in SQL data queries with/without PAD flows "¢ Knowledge in any other programming languages (Java / .Net / Python / Angular JS/ Node.JS) "¢ Knowledge in other RPA tools (UiPath / Blue Prism / Automation Anywhere) "¢ Experience in Supporting the Power Automate projects "¢ Experience in utilizing ITSM ticketing tools like Service Now / Remedy / Jira / others "¢ Having an understanding/experience in Automation Anywhere bot development is preferred "¢ Support the Hyper care period after the go-live. "¢ Able to work in the rotational monthly shift Minimum Skills RequiredPower Automate - 2+ years SQL - 1+ yrs Automation Anywhere - 0-2 yrs

1. Designing and testing LEX bots, developing/editing scripts for Contact Centerdeployments in Amazon Connect. 2. Consulting with the business during migration build efforts to formulateinitial call flows. 3. A variety of other Amazon Connect/Lex tasks associated with the waves withinthe migration. 4. Will also support/cooperate with the rest of the Contact Center group ontheir parts where scripting skills will be important to the team. 5. Cross train as necessary when there is availability. 6. Examination of current call flows in Cisco. 7. Examination of call flows that go from Amazon to Cisco if needed. 8. CCE log work as needed.