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Hiring for Customer Service Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services)

1.0 - 10.0 years

1 - 8 Lacs

Navi Mumbai, Maharashtra, India

On-site

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Description We are seeking a dedicated Customer Service Representative to join our team in India. This role is perfect for individuals who are passionate about providing excellent customer service and are eager to help clients with their inquiries and issues. You will play a key role in ensuring customer satisfaction and enhancing the overall customer experience. Responsibilities Provide exceptional customer service support to clients via phone, email, and chat. Assist customers with inquiries, complaints, and technical issues in a timely manner. Document all customer interactions and feedback in the CRM system. Collaborate with team members to improve customer service processes and policies. Identify and escalate priority issues to the appropriate team or management. Stay updated on product knowledge and company policies to provide accurate information. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic computer skills and proficiency in MS Office Suite. A positive attitude and a willingness to learn and adapt.

Posted 2 days ago

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GRADUATE FRESHER - BPO Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services)

0.0 - 3.0 years

2 - 6 Lacs

Navi Mumbai, Maharashtra, India

On-site

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Job Opening: BPO Customer Support (Graduate Fresher) Location: Malad, Mumbai Shift: Night Shift (US/International Process) Salary: ?24,000 per month Immediate Joiners Preferred Job Description: We are actively hiring graduate freshers for an international BPO voice process role. Candidates should be comfortable working in night shifts and looking to build a career in the customer service domain. Key Responsibilities: Handle inbound and outbound customer calls (international clients). Resolve customer issues effectively and professionally. Maintain customer satisfaction by providing prompt and accurate solutions. Document customer interactions in CRM systems. Adhere to company policies, processes, and quality standards. Requirements: Education: Graduate in any stream (freshers welcome) Excellent English communication skills (verbal and written) Willing to work in night shifts Basic computer knowledge Immediate joiners preferred Should be based in or willing to relocate to Malad, Mumbai Job Details: Job Type: Full-time (On-site) Process: Voice (International BPO) Shift: Night shift (US timing) Location: Malad West, Mumbai Week Off: 2 rotational offs Benefits: Fixed monthly salary: ?24,000 Performance-based incentives Paid training provided Night shift allowance Growth opportunities within the organization To Apply: Send your updated resume to [Your Email ID] Or WhatsApp your details to [Your Contact Number]

Posted 2 weeks ago

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Customer Service Executive Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services)

0.0 - 4.0 years

2 - 6 Lacs

Navi Mumbai, Maharashtra, India

On-site

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Job Title: Voice Process Specialist Financial Crime (AML) | US Shift Company: Revolut Job Location: [Insert Location] Job Description: We are looking for motivated professionals to join our Voice Que team at Revolut. The ideal candidate will have a strong background in financial crime investigation, AML (Anti-Money Laundering), or banking operations. Requirements: Graduation is mandatory. Minimum 1 year of experience in AML, financial crime, or banking operations is required. Prior experience in a voice-based process is an advantage. Excellent communication skills. Role Details: Process Type: Voice Process (Customer Support/Investigation) Shift Timing: US Shift (5:30 PM 8:30 AM IST) Working Days: 5 days a week (rotational shifts with any 2 days off) CTC: Up to ?5.50 LPA (?50,000 per month) If you are passionate about fighting financial crime and thrive in a fast-paced voice support environment, we'd love to hear from you!

Posted 2 weeks ago

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