6 Borderleaf Architecture Jobs

Role Overview: As a member of our team, you will be responsible for alarm analysis, operation-maintenance, troubleshooting, and change request implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. Additionally, you will handle trouble ticket analysis and resolution raised by customers or L2 teams, along with fault management on all routers and switches equipment. Key Responsibilities: - Actively supervise ITSM ticket queues to maintain MTTR. - Utilize analytical skills for logical thinking, problem-solving, and handling assignments effectively. - Identify root causes of incidents and recommend appropriate resolution actions. - Serve as the fi...

Role Overview: You will be responsible for alarm analysis, operation-maintenance, troubleshooting, and change request implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. Additionally, you will handle trouble ticket analysis and resolution of tickets raised by customers or L2 teams. Your role will involve fault management on all routers and switches equipment, with follow-up support as needed. Key Responsibilities: - Actively supervise ITSM ticket queues to maintain MTTR (Mean Time to Restore). - Utilize analytical skills like logical thinking, problem-solving, and handling assignments effectively. - Identify root causes of incidents categor...

Role Overview: As a member of our team, you will be responsible for alarm analysis, operation-maintenance, troubleshooting, and change request implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. Your role will involve trouble ticket analysis and resolution for issues raised by customers or L2 teams. You will actively monitor ITSM ticket queues to maintain Mean Time To Resolve (MTTR) and demonstrate analytical skills such as logical thinking, problem-solving, and effective task handling. Key Responsibilities: - Identify the root cause of incidents categorized as P0, P1, P2, P3, or P4, and recommend appropriate resolution actions, including R...

The role is responsible for alarm analysis, operation-maintenance, troubleshooting, and Change Request Implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. Additionally, it involves trouble ticket analysis and resolution of issues raised by customers or L2 teams. Fault management on all routers and switches equipment is essential, along with following up with support in case of escalated cases. You will actively supervise ITSM Ticket queues to maintain Mean Time To Restore (MTTR). Analytical skills like logical thinking, problem-solving, and handling assignments are crucial. Identifying the root cause of incidents categorized as P0/P1/P2/P3/...

Join our Team This Role is responsible for alarm analysis, operation-maintenance, troubleshooting & change request implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. You will also be responsible for trouble ticket analysis and resolution of trouble tickets raised by customers or L2 teams. Fault management on all routers and switches equipment will be part of your responsibilities, along with following up with support in case of raised cases. Actively supervising ITSM ticket queues to maintain MTTR will be a key aspect of your role. Analytical skills like logical thinking, problem-solving, and handling assignments are mandatory. You will ne...

Join our Team This role is responsible for alarm analysis, operation-maintenance, troubleshooting & change request implementation on IP nodes (like routers, switches, firewalls, load balancers, and security gateways etc). You will also be responsible for trouble ticket analysis and resolution of trouble tickets raised by customers/L2 teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. You will actively supervise ITSM ticket queues to maintain MTTR. Analytical skills like logical thinking, problem-solving & handling assignments are mandatory. Identify the root cause of P0/P1/P2/P3/P4 incidents and recommend appropriate resolution a...