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1.0 - 2.0 years
1 - 2 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities Welcome and greet guests upon arrival, ensuring a warm and positive first impression Respond promptly to guest inquiries, requests, and concerns, providing solutions or escalating to appropriate departments Coordinate with various departments to fulfill guest needs and resolve issues efficiently Process check-ins, check-outs, and handle reservation modifications Maintain accurate guest records and preferences to personalize future stays Handle billing inquiries and process payments Provide information about property amenities, local attractions, and services Assist with special arrangements for VIP guests or special occasions Monitor guest satisfaction and collect feedback Ensure compliance with all health, safety, and security procedures Qualifications Bachelor's degree in Hospitality Management, Tourism, or related field (preferred) 1-2 years of experience in guest services, hospitality, or customer service Excellent communication and interpersonal skills Professional appearance and positive, service-oriented attitude Problem-solving abilities and attention to detail Proficiency with property management systems and booking software Ability to remain calm and effective under pressure Foreign language skills (advantageous) Skills & Attributes Outstanding customer service orientation Strong organizational and multitasking capabilities Empathetic listening and conflict resolution skills Cultural awareness and sensitivity Flexible schedule including evenings, weekends, and holidays as needed Professional demeanor and presentation
Posted 1 month ago
8.0 - 13.0 years
8 - 13 Lacs
Dehradun, Uttarakhand (Uttaranchal), India
On-site
Handle corporate and travel agent room sales to drive revenue Oversee and resolve all guest queries and complaints professionally Plan and direct core hotel operations including cleanliness, quality standards, and guest experience Manage team performance and ensure smooth operation of hotel departments Monitor room inventory and optimize bookings across all online platforms Ensure compliance with operational policies, standards, and procedures
Posted 1 month ago
5.0 - 8.0 years
3 - 5 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
DAZN Group is looking for Bookings Coordinator to join our dynamic team and embark on a rewarding career journe Manage reservations and scheduling across business units Ensure timely confirmations and update booking systems Coordinate with clients and internal departments Maintain detailed records and resolve conflicts
Posted 2 months ago
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