The ideal candidate for this role will be responsible for effectively managing the collections portfolio related to credit cards at the Company. They should demonstrate a solid understanding of credit cards and unsecured loans collections dynamics, with a focus on agency management to enhance agency performance metrics. The individual will be required to drive agencies" performance for pre-NPA & WOF accounts, design and improve processes for optimal outcomes, and ensure compliance with all regulatory and customer experience norms during collection activities. Key Responsibilities: - Manage collections portfolio for credit cards efficiently - Drive agency performance for pre-NPA & WOF accounts - Design and enhance processes to achieve the best results - Ensure compliance with all regulatory and customer experience norms - Develop and update robust MIS for reporting requirements - Trace NC pool to resolve cases effectively - Conduct regular agency and team reviews to improve performance Desired Attributes: - Excellent communication skills - Knowledge of call center processes - Understanding of latest RBI guidelines and compliances - Strong analytical and decision-making abilities - Customer-oriented approach - Effective communication and team-building skills - Flexibility in working hours - Professional written and verbal communication skills - Ability to communicate effectively across all levels of the organization Last Date of Application: 20th Jan 2025 About Company: BOBCARD is a wholly owned subsidiary of Bank of Baroda and a Non-Deposit Accepting Non-Banking Finance Company (NBFC). Established in 1994, BOBCARD focuses on the growing credit card industry and is recognized as one of the pioneers in the Indian card market. It was the first non-banking company in India to issue credit cards. The core business of the company is credit card issuance.,
The role entails underwriting corporate card applications by interpreting and analyzing financial statements, understanding borrowers" credit facilities, and reviewing credit reports. You will need to have a good grasp of legal documentation requirements and make informed decisions on assigning card limits while ensuring risk management. Mentoring team members to enhance approval notes quality and financial analysis skills will be crucial. Addressing sales team queries promptly and efficiently is key, along with underwriting applications holistically and clearing pending tasks without compromising quality. Additionally, contributing to enhancing MIS and dashboards related to corporate card underwriting is expected. Applicants should have a minimum of manager-level underwriting experience in unsecured lending within corporate underwriting at a reputable Bank or NBFC. A strong understanding of financial statement interpretation, treatment of balance sheet items, and corporate lending is essential. Experience in reading financial statements thoroughly and awareness of credible sources for financial data retrieval will be advantageous. Knowledge of risk-related norms in corporate underwriting, best practices in unsecured lending, and competition benchmarking is required. About Company: BOBCARD, a subsidiary of Bank of Baroda, is a Non-Deposit Accepting Non-Banking Finance Company (NBFC) established in 1994. It focuses on the credit card industry and was among the first non-banking companies in India to issue credit cards. The core business of BOBCARD is credit card issuance.,
The ideal candidate for this position should have previous working knowledge of FCU and Hunter tool, which would be considered an added advantage. You will be responsible for identifying application inconsistencies and detecting suspicious applications across various channels. Your duties will include reviewing applications referred due to rules defined in Hunter and making decisions across multiple channels. It is essential to have knowledge and understanding of Bureau and Trans Union CIBIL reports. Furthermore, you will need to review cases related to KYC or any attached documents to identify any potential fraud or risk and highlight them accordingly. You will also be required to review income documents and identify any fudged documents, which might involve outbound calling to detect fraud. Your role will involve detecting fraudulent activities and taking appropriate actions to minimize financial losses. Collaboration with internal and external stakeholders to share trends on recent fraud practices and update management on recent trends will be a crucial part of your responsibilities. You will also need to filter suspicious applications based on the rules defined in the Hunter tool, identify inconsistencies at the application level, and work on resolving complex problems with minimal guidance. Excellent writing, interpersonal, and communication skills are essential for this role, along with the ability to excel in a fast-paced environment with multiple priorities. Proficiency in Microsoft Excel, PowerPoint, and Word is required, as well as the ability to communicate effectively with internal and external management at all levels. Knowledge of KYC understanding and identification would be advantageous, along with familiarity with RBI guidelines and market fraud cases to detect fraudulent documents. About the Company: BOBCARD is a wholly owned subsidiary of Bank of Baroda and a Non-Deposit Accepting Non-Banking Finance Company (NBFC). Established in 1994, BOBCARD aims to cater to the rapidly growing credit card industry in a focused manner. As one of the pioneers in the Indian card market, BOBCARD was the first non-banking company in India to issue credit cards, with its core business centered around credit card issuance.,