Specialist App/Prod Support Att Communication Services

1.0 - 3.0 years

1 - 3 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Overall Purpose: This career step requires career level experience. Responsibilities are inclusive to Production Application Support (PAS) functions and/or Business Operations Assurance (BOA) functions. PAS responsibilities include: Performing Application Monitoring and Response, Application Problem Management/Resolution, Application Change Management and Implementation, Scheduling, Tuning and Configuration of Application and Infrastructure Components, Project Implementation work associated with new applications or changes to existing applications, and Service Assurance Management, Status and Metrics. Key Roles and Responsibilities: BOA responsibilities include: Works as a liaison and escala...

Posted 4 months ago

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Hiring For Financial Advisory Support| Captive Unit Expert Staffing Solutions

1 - 4 years

3 - 8 Lacs

Noida

Hybrid

We are looking for an experienced and customer-focused Contact Center Specialist to join our dynamic team. The ideal candidate will have a minimum of 1 year experience handling international voice processes and a passion for delivering excellent customer service. Key Responsibilities: Handle inbound and outbound customer calls from international clients Provide accurate, valid, and complete information to customers Resolve customer queries and complaints efficiently and professionally Maintain high levels of customer satisfaction and quality standards Key Requirements: Minimum 1 year of experience in an international voice process (BPO / Contact Center) Excellent communication skills in Engl...

Posted 5 months ago

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