83 Bmc Jobs - Page 4

Oversees all aspects of quality collaboration with customers from executive level to working level issue management. Understands customer needs and influences new quality requirements for future Intel product quality goals and customer service design. Domain expertise in memory PCIE , CPU , BMC (anyone of them) X86 architecture ,system debugging and design knowledge . Xeon systems technology enabling Hardware issue debug, escalation resolution, support. Publishing collaterals and presenting customer trainings on DCAI platforms. FACR , Returns management support Resolving customer production challenges Securing early worldwide customer issue support across platform debug and silicon failure analysis functions Provides post-sales technical expertise during the installation, implementation and maintenance of DCAI reference platforms May be involved in implementing detailed customer installation requirements. Ensures that client's needs have been met and that the product/solution is fully functioning according to specification. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. Qualifications Experience in Xeon platforms hardware design and validation would be desirable Functional Validation , system debugging would be desirable. Experience in Hardware issue validation and debug. Experience in developing documents and presentations for customers.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Key Responsibilities1.Service request management for IMAC tickets Discovery and software inventory reconciliation.2.Gap analysis and reporting Scheduled Reporting3.Maintain currency on policy and process documents.4.Track license renewals and warranty data in support of refresh as well as end of life processes. Technical Experience1.strong knowledge on ITAM tools like ServiceNow, BMC, Flexera.2.Minimum 4 plus years of experience ServiceNow.3.Minimum 5 plus years of experience in IT Software License Management. Professional AttributesExcellent written and oral communication skills Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible shift timing Qualifications Graduate with 15 years of education

Implement features given by Architects and Leads Work with lead to ensure quality and timeliness of deliverables Participate in code reviews and ensure quality of code. Mentor and guide the junior members in the team. Review test plans and provide guidance to the testing teams. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 2+ years of experience. Hands on experience with Kubernetes/openshift, containers, golang. System programming exposure Preferred technical and professional experience Experience with one of the management interfaces (UI, CLI and APIs) of Lenovo IMM, Dell iDRAC, and HP IPMI, as well as knowledge of redfish API. Familiarity with one of xClarity, iLO, or iDRAC is also required. The candidate should have understanding of BIOS, UEFI, and the ability to write automation code for them. Basic networking knowledge is also necessary.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Manage and prioritize support tickets to ensure timely resolution.- Identify and analyze system or application issues and provide effective solutions.- Communicate with clients to understand their needs and provide appropriate support.- Ensure smooth operations of systems and applications by monitoring and troubleshooting.- Stay updated with the latest product knowledge and industry trends.- Train and mentor junior team members to enhance their skills and knowledge.- Manage data with tables in the CMDB and Assets and its Data Sources.- Plans and manages a population of the Configuration Management System, including discovery and other data import methods.- Configure efficient Identification and Reconciliation.- Monitor CMDB health and resolve conflicts between authoritative data sources.- Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs.- Configure, develop, enhance, and implement application mapping.Professional & Technical Skills:- Must To Have Skills:Proficiency in Configuration Database & CI Management.- Good To Have Skills:Experience with ITIL processes.- Strong understanding of IT infrastructure and systems.- Experience in incident management and problem resolution.- Knowledge of configuration management tools and practices.- Familiarity with IT service management frameworks.- Excellent communication and interpersonal skills.- Ability to work under pressure and meet tight deadlines.- Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera.- Good to have - MID Server configurations for Integrations data pull.- Good to have - Customizes ServiceNow configuration, including custom scripts.- Minimum 4-5 years of experience ServiceNow.- Minimum 5 years of experience in IT asset / CMDB management.- Experience in IT Asset Management process and operational delivery environment.- Excellent communication and presentation skills.- Excellent communication written and oral and interpersonal skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualifications 15 years full time education

Job Title Networking SME Responsibilities A day in the life of an Infoscion: As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Technical and Professional Requirements: Deep understanding of network protocols:SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Preferred Skills: Domain->Network->Data networking WAN technologies Technology->Network->CISCO technologies->CISCO ACI Technology->Network-LAN-Switches->Cisco-LAN-Switches Domain->SDN-NFV->Software Defined WAN( SDWAN) Generic Skills: Domain->Network->SDN Domain->networking->Cisco certifications Additional Responsibilities: Customer focus, Problem solving, Decision quality, Business acumen, dealing with ambiguity Peer relationship, team building, effective communicator, Integrity, collaborate Excellent interpersonal and communications skills. Able to construct effective communications in writing Industry leading OEM vendor certification at professional / expert level Effective customer facing skills Educational Requirements Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services* Location of posting is subject to business requirements CLICK TO PROCEED

Looking for BMC remedy developer/support exectuive or similar experience.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : BMC Helix Discovery Minimum 3 year(s) of experience is required Educational Qualification : Engineering with BMC Certified Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using BMC Helix ITSM. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using BMC Helix ITSM. Assist in defining requirements and designing applications to meet business process and application requirements. Develop and maintain technical documentation related to application design and implementation. Provide technical guidance and support to development teams during the implementation phase. Professional & Technical Skills: Must To Have Skills:Proficiency in BMC Helix ITSM. Good To Have Skills:Experience with BMC Helix Discovery. Strong understanding of IT service management processes and best practices. Experience in designing and implementing ITSM solutions. Experience with ITIL framework and ITSM tools. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 3 years of experience in BMC Helix ITSM. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ITSM solutions. This position is based at our Bengaluru office. Qualifications Engineering with BMC Certified

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : BMC TrueSight Operations Management Good to have skills : BMC TrueSight Orchestrator, No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : Engineering with BMC Certified Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using BMC TrueSight Operations Management. Your typical day will involve working with the team to ensure successful cloud migration and implementation. Roles & Responsibilities: Design and implement BMC TrueSight Operations Management solutions for cloud migration and implementation projects. Collaborate with cross-functional teams to ensure successful implementation of BMC TrueSight Operations Management solutions. Assist in defining requirements and designing applications to meet business process and application requirements. Provide technical expertise in BMC TrueSight Operations Management to ensure successful project delivery. Ensure compliance with project timelines, budgets, and quality standards. Professional & Technical Skills: Must To Have Skills:Experience in BMC TrueSight Operations Management. Good To Have Skills:Experience in BMC TrueSight Orchestrator. Strong understanding of cloud migration and implementation processes. Experience in designing and implementing BMC TrueSight Operations Management solutions. Experience in providing technical expertise in BMC TrueSight Operations Management. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 5 years of experience in BMC TrueSight Operations Management. This position is based at our Bengaluru office. Qualifications Engineering with BMC Certified