83 Bmc Jobs - Page 3

Job Description : 2+ years of Experience in Compute Hardware troubleshooting. (L1) Install, administer, and maintain hardware infrastructure. Diagnose and correct system issues, whether these be issues with correct operation or performance. Monitor compute hardware and elevate to L2 or L3 level. Triage and solve user-submitted tickets, especially when they relate to the infrastructure. Track resource usage using monitoring and queuing software. Actively participate in Knowledge Management by creating new technical documents. Patch system firmware and software as needed. Peer assistance is an added trait. Technical Skills: Demonstrated expertise with Hardware administration, including OS (Vmware/Linux/Windows) Familiarity with Hardware products like: HPE Proliant, Apollo, Blade,SDFlex and Synergy Experience with Cisco Hardware (UCS series, UCS Manager). Experience in server hardware and troubleshooting. Experience managing multi node clustered setup. Experience using and supporting appliance like Oneview, iLO, BMC, UCS Manager Knowledge of Server profile and fault tolerance. Familiarity with monitoring tools like Grafana/Nagios/Opsramp. Familiarity with the Server Storage connectivity basics. Good to have basic understanding of Nimble/Netapp/Pure/Cloudian/Data Protect cluster solution. Experience in Incident/Change/Problem management and Root Cause Analysis. Business Skills : Demonstrate strong written and verbal communication skills. Interacting and collaborating across different technology teams within HPE. Must work towards achieving HPEs vision for our customers. Affinity and a thorough understanding of support processes defined within HPE. Ability to work in a 24x7 environment in rotation shifts Exhibit “Customer First and Customer Last Attitude” consistently. Ability to drive cases to closure and provide Case Summary. Demonstrate high level of technical & communication skills. Takes responsibility for end-to-end problem ownership and its solutions.

Job Title Networking SME Responsibilities A day in the life of an Infoscion: As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Technical and Professional Requirements: Deep understanding of network protocolsSDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN – Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Preferred Skills: Domain->Network->Data networking WAN technologies Technology->Network->CISCO technologies->CISCO ACI Technology->Network-LAN-Switches->Cisco-LAN-Switches Domain->SDN-NFV->Software Defined WAN( SDWAN) Generic Skills: Domain->Network->SDN Domain->networking->Cisco certifications Additional Responsibilities: Customer focus, Problem solving, Decision quality, Business acumen, dealing with ambiguity Peer relationship, team building, effective communicator, Integrity, collaborate Excellent interpersonal and communications skills. Able to construct effective communications in writing Industry leading OEM vendor certification at professional / expert level Effective customer facing skills Educational Requirements Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

Intel x86 based server boards /BMC AST (Server management processor) Development experience in AMI BMC firmware development Knowledge in Server/Storage system architecture Knowledge and experience in scripting language and test automations Robot framework with python Experience in testing of BMC, BIOS and SES firmware for storage/server applications

Description Primary Skill - Control M Secondary Skill - Knowledge in SAP process , Linux Admin Hiring Manager - nishant.thombre@capgemini.com / 198452 Job TitleControl-M Scheduler Job SummaryWe are seeking a highly skilled and detail-oriented Control-M Scheduler to design, implement, and maintain automated job workflows across various business processes. The ideal candidate will ensure the efficient execution of jobs, resolve scheduling conflicts, and proactively manage system performance to support operational excellence. Key Responsibilities Job Scheduling ManagementCreate, modify, and maintain job schedules in Control-M to meet business and operational requirements. Monitor job execution, troubleshoot errors, and resolve scheduling conflicts in a timely manner. Implement workflows across multiple systems and platforms. AutomationAutomate manual processes to improve efficiency. Monitoring OptimizationMonitor the Control-M environment for performance and reliability. Monitor jobs in CA7 Scheduler and in SAP landscape. Very good knowledge of Quantitative resources and IN/OUT conditions. Optimize job workflows to ensure minimal downtime and maximum efficiency. Proactively identify and resolve potential system bottlenecks. Incident ManagementRespond to job failures and ensure issues are documented, analyzed, and resolved promptly. Coordinate with development, operations, and business teams to troubleshoot and resolve issues. Documentation ReportingMaintain detailed documentation for all scheduled workflows, dependencies, and processes. Generate reports on job performance, trends, and system health for management review. Collaboration CommunicationWork closely with application, database, and infrastructure teams to understand scheduling requirements. Provide training and support to end-users on Control-M functionalities. Technical Skills: Proficiency in Control-M (BMC Control-M Workload Automation) for scheduling and managing jobs. Experience with multiple operating systems (Windows, Linux, Unix) Good to have shell scripting language. Familiarity with ITIL processes and incident management systems. Experience4+ years of experience in job scheduling, workload automation. Hands-on experience in a complex enterprise environment involving large-scale workflows. Soft Skills: Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Ability to prioritize and manage multiple tasks under tight deadlines This role is critical for ensuring seamless business operations through effective workload automation and scheduling. The candidate must have a strong technical background and the ability to collaborate with cross-functional teams to achieve operational goals. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Linux;SAP;BMC Control-M Languages RequiredENGLISH Role Rarity To Be Defined

The NCR Atleos Lead Developer Monitoring and Scheduling tools is responsible for maintaining the core set of tools which monitoring, maintain and schedule job for the infrastructure and applications. The person will need to work across the NCR Atleos I&T application teams and across the Datacenter infrastructure teams to manage changes to the various tools. The person will need to ensure tools are maintained on a support release, are patch properly and new capabilities are deployed timely. Essential Functions, Responsibilities & Tasks may include: Managing the day-to-day execution of Monitoring and Scheduling tools Partner across the organization to drive enhancements via user stories Provide on process compliance metrics on tools for SW audits Establish Roadmap of opportunities for next 24 months Qualifications: BA/BS degree or equivalent work experience 5 years of experience with various infrastructure tools 5 years of corporate work experience 2 years experience using AppDynamics 1 year experience using BMC Control_M scheduling tool Demonstrate ability to partner affectively across a large Enterprise organization Demonstrated ability to document processes, knowledge articles, training materials and train others Demonstrated ability to support and troubleshoot complex issues

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : BMC Helix Discovery Minimum 3 year(s) of experience is required Educational Qualification : Engineering with BMC Certified Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using BMC Helix ITSM. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using BMC Helix ITSM. Assist in defining requirements and designing applications to meet business process and application requirements. Develop and maintain technical documentation related to application design and implementation. Provide technical guidance and support to development teams during the implementation phase. Professional & Technical Skills: Must To Have Skills:Proficiency in BMC Helix ITSM. Good To Have Skills:Experience with BMC Helix Discovery. Strong understanding of IT service management processes and best practices. Experience in designing and implementing ITSM solutions. Experience with ITIL framework and ITSM tools. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 3 years of experience in BMC Helix ITSM. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ITSM solutions. This position is based at our Bengaluru office. Qualifications Engineering with BMC Certified

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Key Responsibilities:-1.Act as a project management lead for the HAM CMDB delivery projects.2.Provide end to end support for managing the HAM CMDB engagements.3.Leads a team of Specialists and analysts for ensuring defect free client deliverables and meeting all KPIs.4.Maintain currency on policy and process documents.5.Configure, develop, enhance, and implement application maps using service mapping.6.Handling Stakeholders and conducting scheduled cadence with them. Technical Experience:-1.Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera, Snow SLM, SCCM.2.Minimum 10- 12 years of experience in ITAM delivery and 10 years of experience in IT asset / CMDB management.3.Should have very good understanding of CSDM and Service Mapping concepts and should have applied this on previous engagements. Professional Attributes:-1.Excellent communication written and oral and interpersonal skills.2.Strong communication and presentation skills.3.Should be open to manage and oversee multiple projects.4.Desirable certified Asset manager- CITAM. Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their > 5+ years of experience with BMC ITSM Helix SaaS/On Prem as a developer. Excellent Written and Verbal communication skills to interact with business users, gather requirements and document workflow / integrations. Strong understanding of BMC Helix SaaS multi-tenancy platform. BMC Helix ITSM customization, administration, and support in the latest version of Helix. Customization of various application in Helix PWA. In depth Knowledge of various workflows in Helix. Issue debugging and fixing of BMC Helix ITSM. Should have extensive experience working with BMC Developer Studio. Experience in BMC ARS custom application development. Configuration of SLM. Should have experience configuring IM, PM, CM, SRM, Service Catalogue, KM, RM, CMDB modules. Should have experience configuring hardware asset management (HAM) and software asset management (SAM) modules. Knowledge of Integrating with Third-party ITSM tools like ServiceNow, ManageEngine etc. Experience with migrating data from legacy system (Remedy, ManageEngine etc) In depth knowledge on BMC Helix Discovery module. Experience in service mapping and service health dashboard creation using BMC Helix Discovery module. Catalogue item development in DWP 21.3 & above Create and update complex catalogue item in DWPA. Development of catalogue in BMC Helix Business Workflows. Knowledge on UI/UX principles for designing catalogue items and service requests in DWP portal. Integrate catalogue items using REST pallet and other available connectors. Experience in scripting and customization using JavaScript and JSON. Experience in BMC Helix CMDB, Data Model, and various jobs. Experience on integrating CBMD with various data providers like BMC Helix Discovery. Integration using REST API and Webservice. Should have experience in automating workflows, business rules and processes with BMC helix Experience in integration using Atrium Integrator/spoon jobs. Experience in uploading and managing foundation data. Prepare complex reports based on Helix Dashboards/Smart reporting. Should have experience in creating test cases and validating end-to-end workflow

Handle Customer queries through chat or email Provide accurate and timely information to customer inquiries. Resolve customer issues and complaints effectively. Work in coordination with team members to achieve service targets. Required Candidate profile High school or Any Graduation. Proficiency in English language. Excellent verbal communication skills. Problem-Solving. Time Management. Perks and benefits Flexible working hours and remote work options.

Summary Celestica is looking for a dynamic software engineer who is passionate about working closely with the HW/SW interface to enable management of a fleet of devices in tomorrows data center environments. The person needs be very conversant with board management controllers, low level drivers and capable of mentoring a team of engineers. The Staff Engineer, Software will work in cross functional teams with customers, product line management, manufacturing engineering, hardware engineering, quality assurance and project leadership to ensure robust and high quality software. Detailed Description Performs tasks such as, but not limited to, the following: Lead the design, development and implementation of software for board management controllers and orchestration software which will use the BMC to monitor and maintain a fleet of devices in tomorrows data center environment. Provide technical leadership and direction to a sizable team of engineers. Should be a recognized expert (go to person) in one or more technical areas. Review and interpret customer requirements/specifications and may act as primary customer contract. Analyze trade-offs in complex systems and recommend solutions. Do project planning and raise warnings to management about risks to projects Develops deployment strategies and plans. May manage relationships with key vendors/partners. Analyze, design and develop tests and test-automation suites. Collaborate cross-functionally with customers, users, project managers and other engineers Provide recommendations for continuous improvement Prior Technical Knowledge: Solid C programming skills. In-depth understanding of Linux kernel, device driver, IPC, U-boot. Familiarity with Linux application development. Knowledge of real time OS like ThreadX is a plus. Knowledge of BMC including IPMI, SDR, SEL, FRU records, SOL, IPMB, Side-band LAN, KCS and KVM. Knowledge of Redfish and other management protocols. Experience with board bringup. Working knowledge of BMC related Hardware such as ARM, BMC chip (AST 2500, AST2600, Pilot 4 etc.), HW-monitor and Super-IO, NC-SI NIC, phy. Working knowledge of common bus such as I2C, IPMB, PMBUS, SPI, LPC, UART, JTAG. Experience with OpenBMC is a plus. Experience with one or more of the following standards/technologies: SCSI, SES, RAID, SAS, SATA, SSD, SMART, PCI Express, HBA, network protocol TCP/UDP, etc is a plus. Experience with PSoC or MCU firmware development is a plus.

Urgent job opening for Liasoning Officer at Mumbai Region. The Liasoning Officer is responsible for involving bridging communication and collaboration between different entities. Criteria for the below positions: 1. Real Estate experience is must 2. Should have worked in BMC, MHADA, SRA Should have knowledge of DCPR 3. Communication should be good. 4. Should have a experience of 10 to 25 years 5. Age - till 50 max Key Responsibilities:- Looking for candidates who directly interact with top officials at Mumbai from MCGM, MHADA, Collector & SRA for getting building approvals Prepare applications and conduct all procedural work with respect to obtaining paperwork from government departments and for development permissions. Responsible for obtaining all statutory permissions / approvals for region in a timely manner Strategizing regulatory approval process with a view of minimizing delays and enhancing faster turnaround To act as company's interface in dealing with key / senior officials of relevant statutory authorities and various consultants. Lead, support and oversee a team that liaises with the Local Development Authorities /Municipal Corporations/ MOEF /Collector Offices / Fire Department / Town Planning Office/ Airport Authorities etc. Regularly interfaces with key government officials at senior / Secretariat level of relevant departments and offices Should be able to obtain all pre-CC and post-CC compliances Capable of handling local issues Qualifications and Work Experience: Graduate/PG with minimum 10-12 years' experience with a premier Real Estate Developer You would need to have: Highly motivated and self- directed; Focused on results and closures Exhibits thought leadership and strong critical thinking skills Excellent communication (written and oral) If you are interested for the above referred position, kindly revert back with your Updated Resume with Photograph along with following details: 1) Current salary 2) Expected salary 3) Notice period 4) Total experience 5) Relevant experience 6) Current location 7) Reason for job change Contact no.:- Sakshi - 8591939527 Mail ID:- sakshi@jobsearchindia.in

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : BMC Helix Discovery Minimum 7.5 year(s) of experience is required Educational Qualification : NA Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional designs. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application design process Conduct regular team meetings to ensure alignment and progress Stay updated on industry trends and best practices Professional & Technical Skills: Must To Have Skills:Proficiency in BMC Helix ITSM Good To Have Skills:Experience with BMC Helix Discovery Strong understanding of IT service management processes Knowledge of ITIL framework Experience in application design and development Ability to translate business requirements into technical solutions Additional Information: The candidate should have a minimum of 7.5 years of experience in BMC Helix ITSM This position is based at our Pune office A NA is required Qualifications NA

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve managing Configuration Databases and CI, utilizing your expertise in ServiceNow Configuration Management Database (CMDB) and exceptional communication skills to resolve client issues. Key Responsibilities:-1.Asset and CMDB Updates.2.Service request management for IMAC tickets.3.Discovery and Asset inventory reconciliation.4.Gap analysis and reporting.5.Scheduled Reporting.6.Maintain currency on policy and process documents.7.Track lease and warranty data in support of refresh as well as end of life processes. Technical Experience:-Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera Professional Attributes:-1.Minimum 4 plus years of experience ServiceNow.2.Minimum 5 plus years of experience in IT asset / CMDB management.3.Excellent written and oral communication skills Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Role:Application Support Engineer Project Role Description:Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills:Configuration Database & CI Management Good to Have Skills:ServiceNow Configuration Management Database (CMDB) Job Requirements:'', Key Responsibilities:1Manage data with tables in the CMDB and Assets and its Data Sources2Plans and manages a population of the Configuration Management System, including discovery and other data import methods3Configure efficient Identification and Reconciliation4Monitor CMDB health and resolve conflicts between authoritative data sources5Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs6Configure, develop, enhance, and implement application mapping Technical Experience:1Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera2Good to have - MID Server configurations for Integrations data pull3Good to have - Customizes ServiceNow configuration, including custom scripts Professional Attributes:1Minimum 4-5 years of experience ServiceNow2Minimum 5 years of experience in IT asset / CMDB management3Experience in IT Asset Management process and operational delivery environment4Excellent communication and presentation skills5Excellent communication interpersonal skills. Educational Qualification:Graduate with 15 years of education Additional Info:Flexible Working hours Qualifications Graduate with 15 years of education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : ServiceNow IT Service Management Minimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs, developing and testing applications, and ensuring they align with business objectives. You will also troubleshoot and resolve any application issues that arise, ensuring smooth functionality and user satisfaction. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and maintain applications based on business requirements. Collaborate with stakeholders to understand their needs and translate them into technical specifications. Design, code, and test software applications using BMC Helix ITSM. Troubleshoot and resolve any application issues that arise. Ensure applications align with business objectives and meet quality standards. Professional & Technical Skills: Must To Have Skills:Proficiency in BMC Helix ITSM. Good To Have Skills:Experience with ServiceNow IT Service Management. Strong understanding of IT service management principles and best practices. Experience in designing and implementing ITSM processes using BMC Helix ITSM. Knowledge of ITIL framework and its application in IT service management. Familiarity with IT service management tools and technologies. Ability to analyze and troubleshoot application issues. Excellent problem-solving and communication skills. Additional Information: The candidate should have a minimum of 3 years of experience in BMC Helix ITSM. This position is based in Pune. A Bachelor's Degree in Computer Science or IT or Engineering or a related field is required. Qualifications Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Role Description: Deep understanding of Insurance Domain, Identification of the system involvement with respect to new Requirement. Continuous coordination and clarification of requirements during development with the business units2. Effective communication with all the involved stakeholders in the Project and Administrating the overall project. Stakeholder management with relevant stakeholders. Coordinating with various team leads, domain specific leads and communicate their involvement in the requirement. Key Accountabilities & Responsibilities: Support project team in conducting meetings with stakeholders and technical teams Support Legal Entities with the implementation of policies & procedures and additional input required for LEs to close the identified gaps on a weekly basis Support Stakeholder Management and evidence examples for LEs to support the sign offs Support in program management by preparing comprehensive materials summarizing the findings of meetings, including but not limited to slides and analysis, for the Program's stakeholders Project communication and reporting collaborating with internal ERGO partners to troubleshoot project planning issues Managing proactively project risks and issues; developing effective mitigation/treatment plans Managing project meetings, schedules, milestones and delivery Preparing project correspondence and presentations, as needed, for status reports, executive updates, meetings, annual planning, etc Setup and manage project governance structure according to ERGO IT Delivery framework Coaching of young project managers with regard to ERGO-wide IT project management procedures Key Competencies & Skills required Technical Skills: Knowledge of Project Management Has knowledge in all common MS-Office products, BMC, Confluence,; Azure board Strong understanding and knowledge of the software development life cycle (SDLC) Excellent project planning, budget, scoping, costing and scheduling ability Ability to build and maintain business relationship with stakeholders Experience working with agile and classic project management methods Nice to have: Certification in Project Management Behavioral Skills: Good interpersonal, communication and organizational skills relevant to the role. Willingness to learn and quickly adapt to changing requirements. Proactive approach to identifying issues and presenting solutions and options Ability to direct and guide teams as relevant Soft Skills: Ability to work in a team Conflict resolving skills Flexibility Initiative Resilience Excellent interpersonal, communication, and organizational skills. Communication and presentation skills Previous Experience & Qualifications Minimum Educational Qualification: Bachelors or Masters degree in Computer Science /Engineering/Information Technology Candidate with non-computer science degree must have minimum 1 year of relevant experience MBA in IT / Insurance/Finance can also apply for Requirements Engineer and Test Engineer role. Certification if any: Certification in Project Management Years Experience & Knowledge: Strong track record of delivering IT projects in a large, complex environment. (7+ years), especially experience in the implementation of financial and regulatory requirements in the CFO context in Group-wide systems and their integration Proven +10 years experience as a PM Experience in Project Management • Stakeholder management University or technical college degree with a focus on insurance, business informatics, computer science proven +10 years’ experience as a PM Strong understanding and knowledge of the software development life cycle (SDLC) Excellent project planning, budget, scoping, costing and scheduling ability

Strong testing, debugging skills and hands-on experience with different Network OS Strong analytical skills, ability to design and develop test-plans based on product requirements. Experience in Quality Assurance of Networking features and protocols deployed in Enterprise and Datacenter Experience with network automation and scripting languages such as Python, PyTest, Robot framework Experience in Jenkins, Azure pipeline and Firmware test like BMC, Redfish, ONL and SDK is preferred

Network procotol Testing, Python automation scripting - Strong testing, debugging skills and hands-on experience with different Network OS Strong analytical skills, ability to design and develop test-plans based on product requirements. Experience in Quality Assurance of Networking features and protocols deployed in Enterprise and Datacenter Experience with network automation and scripting languages such as Python, PyTest, Robot framework Experience in Jenkins, Azure pipeline and Firmware test like BMC, Redfish, ONL and SDK is preferred, 6+ years of working experience on server /switch and storage products; Significant experience as software test lead

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : BMC Helix Discovery Good to have skills : BMC Helix ITSM, Agile Project Management Minimum 5 year(s) of experience is required Educational Qualification : Graduate and relevant skill experience Summary :As a Technology Delivery Lead, you will be responsible for leading the delivery of programs, projects or managed services. Your typical day will involve coordinating projects through contract management and shared service coordination, developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Roles & Responsibilities: Lead the delivery of programs, projects or managed services, ensuring timely and quality delivery. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Provide technical leadership and guidance to the team, ensuring adherence to best practices and standards. Identify and mitigate risks and issues, ensuring effective risk management and issue resolution. Professional & Technical Skills: Must To Have Skills:Experience in BMC Helix Discovery. Good To Have Skills:Experience in BMC Helix ITSM, Agile Project Management. Strong understanding of IT Service Management processes and frameworks. Experience in leading and managing teams, ensuring high levels of team performance and motivation. Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels. Additional Information: The candidate should have a minimum of 5 years of experience in BMC Helix Discovery. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Pune office. Qualification Graduate and relevant skill experience

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : BMC Helix Discovery Good to have skills : Agile Project Management, BMC Helix ITSM Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate and relevant skill experience Summary :As a Technology Delivery Lead, you will be responsible for leading the delivery of programs, projects, or managed services. Your typical day will involve coordinating projects through contract management and shared service coordination, developing and maintaining relationships with key stakeholders and sponsors, and ensuring high levels of commitment to enable strategic agenda. Roles & Responsibilities: Lead the delivery of programs, projects, or managed services, ensuring adherence to timelines, budgets, and quality standards. Coordinate projects through contract management and shared service coordination, ensuring effective communication and collaboration across teams. Develop and maintain relationships with key stakeholders and sponsors, ensuring high levels of commitment and enablement of strategic agenda. Provide technical leadership and guidance to project teams, ensuring adherence to best practices and standards. Identify and mitigate project risks and issues, ensuring timely resolution and escalation as needed. Professional & Technical Skills: Must To Have Skills:Experience in BMC Helix Discovery. Good To Have Skills:Experience in BMC Helix ITSM and Agile Project Management. Strong understanding of project management methodologies and best practices. Experience in leading and managing cross-functional teams. Excellent communication and interpersonal skills. Ability to identify and mitigate project risks and issues. Additional Information: The candidate should have a minimum of 7.5 years of experience in BMC Helix Discovery. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering successful technology projects. This position is based at our Pune office. Qualifications Graduate and relevant skill experience

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ControlM Administration Good to have skills : Cloud Infrastructure Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Must have skills :ControlM scheduling and Administration Key Responsibilities: - Manage, maintain, and optimize Control-M environments, ensuring efficient job scheduling and workflow automation. - Develop and implement job scheduling policies and procedures to improve operational efficiency and reliability. - Monitor and troubleshoot Control-M job failures, performance issues, and system errors, providing timely resolutions. - Collaborate with application developers, system administrators, and other stakeholders to integrate Control-M with various applications and systems. - Create and maintain detailed documentation for job schedules, workflows, and system configurations. - Implement and support Control-M upgrades, patches, and new releases. - Perform regular system health checks, capacity planning, and performance tuning. - Ensure compliance with IT policies, security standards, and regulatory requirements. - Provide on-call support as part of a rotation schedule to address critical issues and maintain system availability. - Train and mentor junior staff and provide guidance on best practices and industry standards. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. - Minimum of 5 years of hands-on experience with BMC Control-M in a complex enterprise environment. - Strong understanding of job scheduling concepts, batch processing, and automation techniques. - Proficient in scripting languages such as Shell, Perl, Python, or PowerShell. - Experience with integrating Control-M with various applications, databases, and operating systems (Windows, Linux, Unix). - Knowledge of ITIL processes and experience in an ITIL-based environment is a plus. - Excellent problem-solving skills and the ability to work under pressure to meet deadlines. - Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. - Experience with other job scheduling tools and platforms is a plus. Qualifications 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : BMC Helix Discovery Minimum 5 year(s) of experience is required Educational Qualification : Engineering with BMC Certified Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful migration and implementation of applications. Your typical day will involve collaborating with stakeholders to gather requirements, designing application solutions, and ensuring alignment with business needs. You will also contribute to the decision-making process and provide solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop application solutions based on business requirements. Collaborate with stakeholders to gather and analyze requirements. Ensure alignment of application solutions with business needs. Contribute to the decision-making process and provide recommendations for application design and development. Professional & Technical Skills: Must To Have Skills:Proficiency in BMC Helix ITSM. Good To Have Skills:Experience with BMC Helix Discovery. Strong understanding of IT service management principles and best practices. Experience in designing and implementing BMC Helix ITSM solutions. Knowledge of ITIL framework and its application in IT service management. Familiarity with IT service management tools and technologies. Ability to analyze and translate business requirements into technical solutions. Excellent problem-solving and troubleshooting skills. Additional Information: The candidate should have a minimum of 5 years of experience in BMC Helix ITSM. This position is based in Pune. An Engineering degree with BMC Certified is required. Qualifications Engineering with BMC Certified

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : BMC Helix Discovery Minimum 7.5 year(s) of experience is required Educational Qualification : NA Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using BMC Helix ITSM. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using BMC Helix ITSM. Assist in defining requirements and designing applications to meet business process and application requirements. Develop and maintain technical documentation related to application design and implementation. Provide technical guidance and support to development teams during the implementation phase. Professional & Technical Skills: Must To Have Skills:Proficiency in BMC Helix ITSM. Good To Have Skills:Experience with BMC Helix Discovery. Strong understanding of IT service management processes and best practices. Experience in designing and implementing ITSM solutions. Experience with ITIL framework and ITSM tools. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in BMC Helix ITSM. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ITSM solutions. This position is based at our Bengaluru office. Qualifications NA

JD Service ITOM Primary Skill : IAM:Service Now ITOM ,SCOM, BMC True sight Script :Knowledge in Python ,Perl and PowerShell OS :Window, Linux and AIX Database :SQL Query . Reporting :Grafana Database :Prometheus and PROMQL Will to learn any new tool as per the customer need Additional Skill : Datadog, ServiceNow ITOM, SCOM MI, BigFix, Azure Monitoring Experience: 10 ? 15 + Year Experience Roles and Responsibility: Experience on SERVICE NOW ITOM Migration and perform Rollup Updates for SERVICE NOW ITOM Environment single handedly. Have knowledge on Management Packs and able to edit MPs with the Authoring console as per requirement Have knowledge on SERVICE NOW ITOM Rules & Monitors and create as per Custom requirement. Have knowledge on SERVICE NOW ITOM SQL queries to check performance/Database/Datawarehouse related issues. Have knowledge on Network Device, Linux server, URL, Service, Log file, File size, Event monitoring. Able to write custom scripts in PowerShell and VB script. Have knowledge on SERVICE NOW ITOM Reporting and create custom reports with Report builder. Experience on SCOM Migration and perform Rollup Updates for SCOM Environment single handedly. Have knowledge on Management Packs and able to edit MPs with the Authoring console as per requirement Have knowledge on SCOM Rules & Monitors and create as per Custom requirement. Have knowledge on SCOM SQL queries to check performance/Database/Datawarehouse related issues. Have knowledge on Network Device, Linux server, URL, Service, Log file, File size, Event monitoring. Able to write custom scripts in PowerShell and VB script. Have knowledge on SCOM Reporting and create custom reports with Report builder. Able to manage Team and fix issue in case of any major production issues. BigFix ,ITM ,Truesight infrastructure component install, upgrade and maintenance Creating and developing Monitoring Setup in Azure need to perform END - END activity Migration from Truesight to ServiceNow ITOM and maintenance Creating Dashboard ,Maintenance and creating query as per the customer requirement and strong knowledge in Grafana Sound know in Creating and updating of Python ,Perl and PowerShell scripts 14)Training field staff in monitoring and evaluation processes and providing ongoing coaching Strong experience with Truesight Operations Management and Strong experience with installation configuration and management of Patrol Agent KMs for Linux, AIX, Solaris Oracle, MQ, WebSphere and other components as per requirement Strong knowledge of RedHat Linux and Windows Operating System Experience in setting up Grafana and building Grafana dashboards Knowledge of different variants of Grafana(OSS, Cloud, Enterprise) and the features of each. Knowledge of different community and enterprise plugins and knowledge of usage scenarios Ability to write custom plugins. Experience in setting up and scaling Grafana on VMs/Kubernetes for production. Experience in designing and building monitoring dashboards for IT and Business KPIs Must have experience in Creating Grafana Dashboard Experience in bringing data from various systems into Grafana dashboards. Experience in setting up users, roles and access control for dashboards and panels. Good overall knowledge of Datacenter IT Infrastructure Architecture and Components Experience working in client facing Implementation and Support assignments. Readiness to work in Shifts, Responsible for providing day-to-day procedural support. Good oral and written communication skills BigFix Architect -In charge of the infrastructure of BigFix, including servers, relays, SQL, and networking. Also in control of the updating of the BES software infrastructure. Very strong understanding of BES architecture requirements.

8+ years of experience with BMC ITSM Helix SaaS/On Prem as a developer. Excellent Written and Verbal communication skills to interact with business users, gather requirements and document workflow / integrations. Strong understanding of BMC Helix SaaS multi-tenancy platform. BMC Helix ITSM customization, administration, and support in the latest version of Helix. Customization of various application in Helix PWA. In depth Knowledge of various workflows in Helix. Issue debugging and fixing of BMC Helix ITSM. Should have extensive experience working with BMC Developer Studio. Experience in BMC ARS custom application development. Configuration of SLM. Should have experience configuring IM, PM, CM, SRM, Service Catalogue, KM, RM, CMDB modules. Should have experience configuring hardware asset management (HAM) and software asset management (SAM) modules. Knowledge of Integrating with Third-party ITSM tools like ServiceNow, ManageEngine etc. Experience with migrating data from legacy system (Remedy, ManageEngine etc) In depth knowledge on BMC Helix Discovery module. Experience in service mapping and service health dashboard creation using BMC Helix Discovery module. Catalogue item development in DWP 21.3 & above Create and update complex catalogue item in DWPA. Development of catalogue in BMC Helix Business Workflows. Knowledge on UI/UX principles for designing catalogue items and service requests in DWP portal. Integrate catalogue items using REST pallet and other available connectors. Experience in scripting and customization using JavaScript and JSON. Experience in BMC Helix CMDB, Data Model, and various jobs. Experience on integrating CBMD with various data providers like BMC Helix Discovery. Integration using REST API and Webservice. Should have experience in automating workflows, business rules and processes with BMC helix Experience in integration using Atrium Integrator/spoon jobs. Experience in uploading and managing foundation data. Prepare complex reports based on Helix Dashboards/Smart reporting. Should have experience in creating test cases and validating end-to-end workflows. BMC Helix ITSM Role Purpose The purpose of this role is to support delivery through development and deployment of tools. 8+ years of experience with BMC ITSM Helix SaaS/On Prem as a developer. Excellent Written and Verbal communication skills to interact with business users, gather requirements and document workflow / integrations. Strong understanding of BMC Helix SaaS multi-tenancy platform. BMC Helix ITSM customization, administration, and support in the latest version of Helix. Customization of various application in Helix PWA. In depth Knowledge of various workflows in Helix. Issue debugging and fixing of BMC Helix ITSM. Should have extensive experience working with BMC Developer Studio. Experience in BMC ARS custom application development. Configuration of SLM. Should have experience configuring IM, PM, CM, SRM, Service Catalogue, KM, RM, CMDB modules. Should have experience configuring hardware asset management (HAM) and software asset management (SAM) modules. Knowledge of Integrating with Third-party ITSM tools like ServiceNow, ManageEngine etc. Experience with migrating data from legacy system (Remedy, ManageEngine etc) In depth knowledge on BMC Helix Discovery module. Experience in service mapping and service health dashboard creation using BMC Helix Discovery module. Catalogue item development in DWP 21.3 & above Create and update complex catalogue item in DWPA. Development of catalogue in BMC Helix Business Workflows. Knowledge on UI/UX principles for designing catalogue items and service requests in DWP portal. Integrate catalogue items using REST pallet and other available connectors. Experience in scripting and customization using JavaScript and JSON. Experience in BMC Helix CMDB, Data Model, and various jobs. Experience on integrating CBMD with various data providers like BMC Helix Discovery. Integration using REST API and Webservice. Should have experience in automating workflows, business rules and processes with BMC helix Experience in integration using Atrium Integrator/spoon jobs. Experience in uploading and managing foundation data. Prepare complex reports based on Helix Dashboards/Smart reporting. Should have experience in creating test cases and validating end-to-end workflows. .