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4.0 - 7.0 years
3 - 7 Lacs
Bengaluru
Hybrid
Your day at NTT DATA The Security Remote Technical Support Engineer (L2) is a developing engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What you'll be doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Use service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identifies and resolves problems following agreed procedures. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follow up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Maintains secure, accurate, complete, and current configuration on configuration items (CIs). Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identifies problems and errors prior to or when they occur. Logs all such incidents in a timely manner with the required level of detail with all the necessary. Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus. Customer service orientated and pro-active thinker. Problem solver who is highly driven and self-organized. Good attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level Certification in Different Networking Technologies Like Cisco, Juniper, Checkpoint, PaloAlto, Fortinet, Aruba, BlueCoat, ZeeScaler 5 such as CCNP, JNCIP, ACCP, PCNSP, CCSP etc. Required Experience: Moderate level experience in Security technologies such as Firewall, IPS, IDS, Proxy etc. Moderate level experience in technical support to clients. Moderate level experience in diagnosis and troubleshooting. Moderate level experience providing remote support in Security technologies. Moderate level experience in relevant technology. Workplace type : Hybrid Working
Posted 1 month ago
12.0 - 15.0 years
55 - 60 Lacs
Ahmedabad, Chennai, Bengaluru
Work from Office
Dear Candidate, We are looking for a Network Security Analyst to monitor and secure network infrastructure against threats, ensuring continuous protection of enterprise systems. Key Responsibilities: Monitor network traffic for suspicious activities and unauthorized access. Configure and manage firewalls, VPNs, IDS/IPS, and NAC systems. Conduct network vulnerability assessments and implement mitigations. Collaborate with the SOC team on threat detection and response. Maintain logs and prepare security incident reports. Required Skills & Qualifications: In-depth knowledge of network protocols, firewalls, and VPNs. Experience with security tools (Snort, Suricata, Wireshark). Familiarity with SIEM platforms (Splunk, QRadar, LogRhythm). Understanding of risk management and cybersecurity frameworks. Security certifications (e.g., CEH, GSEC, CompTIA Security+) preferred. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies
Posted 1 month ago
7.0 - 8.0 years
8 - 13 Lacs
Mumbai
Work from Office
Your Role and Responsibilities : As a Network Security Engineer, you are expected to work on Networking products or solutions based on any vendor hardware /vendor operating system software (i.e Vendor agnostic) with little or minimum support including skills like Routers/Switches/ Load balancer. Your role would also involve deploying, managing and implementing networking solutions to address client business requirements. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.Responsibilities: Assist in troubleshooting and problem solving a wide variety of client IT security related issues (Cisco FTD/Palo Alto/Checkpoint/Fortinet/Azure firewalls, IDS/IPS, VPN, proxy, Bluecoat/Forcepoint/Zscalar Web filtering). Mentor Tier 1 staff on event handling & response Manage day to day firewall operations, implementing firewall rule requests, configuration changes. Continually improve upon skills and ability to learn new technologies Incorporate and follow all change management processes and procedures as outlined by the customer. Participate in security and vulnerability risk assessments of the enterprise firewall environment. Contribute to L2/L3 SOPs/Runbook/KEDB in keeping process & documentation up to date. Contribute to request/incident/change management improvement process Ready to learn new technologies through internal trainings Prove communication skills Incorporate and follow all change management processes and procedures as outlined by the customer. Participate in security and vulnerability risk assessments of the enterprise firewall environment. Ready to work on 24/7 shifts to support client requirement. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 7-8 years of industry experience as a Network Security engineering on Design, Implementation and troubleshooting Firewall, load balancers, WAF Hands-on Experience handling at least 3 Firewall products (PaloAlto, FortiGate, Checkpoint, Cisco, Juniper, Sonicwall etc.) and Hands on experience with Proxy solutions(Forcepoint, Zscaler etc), IDS/IPS, WAF Assist in troubleshooting and problem solving a wide variety of client IT security related issues (Cisco FTD/Palo Alto/ firewalls, IDS/IPS, VPN, proxy, Bluecoat/Forcepoint/Zscalar Web filtering). Experience on firewall rules and data flow traffic in firewalls. Experience in performing /documenting RCA for major security incidents related to network security products Must have experience interacting with OEMs to fix product/technology related issue Experience on clustering and high availability. Experience in configuration and implementation of VPN across various vendor perimeter devices. Experience in routing technologies. Skilled in analysing and monitoring network security solutions. Should possess core understanding of web filtering gateways like BlueCoat, Zscaler or PaloAlto. Preferred technical and professional experience You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications
Posted 1 month ago
7.0 - 10.0 years
7 - 14 Lacs
Pune
Remote
Role & responsibilities The Network Engineer is responsible for designing, implementing, and maintaining network infrastructure by applying in-depth knowledge of Cisco networking technologies, including routers, switches, wireless controllers and access points, AAA. This position is part of the IT Global Infrastructure & Operation team and will be remote. Job Responsibilities : Responsible for executing any support needs around our DDI ecosystem, preferably Bluecat Networks (DNS, DHCP, IPAM infrastructure). Develop and maintain standards and designs for DDI network infrastructure. Enhances efficiency via automation when and wherever possible. Act as an escalation engineer for high severity network related production issues. Manage several simultaneous projects from conception through implementation Job Experience Requirements: Must have 5+ years of proven experience designing, deploying, and managing DDI (DNS, DHCP and IPAM). (Preferably Bluecat) Project delivery with focus on performance optimization and scalability. Deep understanding of network architecture designs. In-depth knowledge of DNS, NTP, IPAM, BIND, and DHCP. Sharp troubleshooting faculties, deductive reasoning, and careful attention to detail. Independent and self-directed work ethic when participating in a collaborative environment. Strong communication skills both verbal and written to develop technical documentation. Excellent communication skills; ability to perform under pressure and detail oriented. Dedicated commitment to service availability and quality user experience. Must be results driven with a strong sense of urgency. 5%-15% travel as per business requirements. Preferred candidate profile It would be a plus if you also possess previous experience in : Python, YAML Jira, Confluence Ansible automation
Posted 1 month ago
5.0 - 8.0 years
5 - 11 Lacs
Bengaluru
Work from Office
Title- Forward proxy engineer Required qualifications, capabilities, and skills:- The Infrastructure Engineer must have a minimum of 5 years of Network Security and Infrastructure experience. The network engineer must have 3-5 years of hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances and Symantec Management Center (SMC). Able to build, test and deploy proxy-based security solutions Cross-team co-ordination and collaboration to ensure end-to-end project delivery. Good understanding of network infrastructure, network security concepts and application layer protocols (http/https) and vulnerability mitigation Understanding of version and revision control practices and procedures. Proficient in use of SEIM tools for investigating purposes Expertise of networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls. Self-Starter who can take initiative and has the ability to work independently and collaboratively Organized and able to follow JPMC processes designed to minimize risk to the environment Must have strong communications skills both written and verbal Strong critical thinking and problem-solving skills with clear communication Strong work ethic with a results-oriented mindset Ability to collaborate with different roles and different levels across different teams to achieve common goals Flexible working hours/weekends. Flexible to work in 24x7 on-call rotation
Posted 2 months ago
3.0 - 5.0 years
8 - 12 Lacs
Mumbai
Work from Office
Job Title Security Delivery Senior Analyst Management Level: 10 - Senior Analyst Location: Mumbai Must have skills: IT Security Good to have skills: Job Summary : Conducting Risk assessment of the requests that come in. Understanding the security exception. Analyzing the requests and working with various stakeholders Creating presentations of the summarizations Working with various technology teams. Roles & Responsibilities: IS Exceptions Sr. Analyst is primarily responsible for processing IS exceptions requests on time and with quality with limited supervision. Professional & Technical Skills: Working knowledge on any of the following Network security concepts and / or Knowledge in Authentication, Authorization, encryption Good analytical skills. Good communication and collaboration skills. Good knowledge of MS Office applications (Excel; Word; Power Point). Should have good understanding of information security risk management. 1. 3+ years of experience in Infrastructure \ Application Security Domain or Information security risk management 2. Should have clear understanding / some working experience in conducting and Information security risk assessment in any of the domains (Infrastructure / Application / CDP) 3. Good Technical knowledge and management experience in any one of the following technologies a. Network security (Firewall \ IDS \ IPS Management) b. Security Incident and Event Management c. WebSecurity Gateways - Websense \ Bluecoat \ IronPort d. End Point Security Management Symantec \ McAfee \ Microsoft FEP \ Trend Micro Additional Information: About Our Company | AccentureQualification Experience: Minimum 4+ year(s) of experience is required Educational Qualification: B.Tech/BE
Posted 2 months ago
4.0 - 5.0 years
6 - 7 Lacs
Hyderabad
Work from Office
Oversee and maintain network security infrastructure. Configure firewalls, VPNs, intrusion detection systems, and conduct regular security assessments to protect the network from external and internal threats.
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
The Firewall and Proxy role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Firewall and Proxy domain.
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
The Zscalar role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Zscalar domain.
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Chennai
Work from Office
The Zscalar role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Zscalar domain.
Posted 2 months ago
5 - 9 years
15 - 25 Lacs
Mumbai, Goregaon, Mumbai (All Areas)
Work from Office
We are seeking an experienced Cybersecurity Senior Engineer to join our Mumbai based Cybersecurity Proxy team. The Proxy team is responsible for supporting the Russell Investments web proxy infrastructure. This role requires experience with web proxy appliances and cloud services, as well as general cybersecurity experience. Youll work alongside the Seattle based Cybersecurity team, IT support teams, and other groups within Russell Investments to ensure our web proxy platforms are configured and performing optimally. These mission critical platforms are used for internet access by nearly every system in the environment. Your expertise in proxy technology will be crucial in safeguarding our organization's critical assets and ensuring the integrity of our systems and data. Interested candidates please share your updated resume to rhule@russellinvestments.com Job Location: Goregaon East Years of Experience Minimum 5 years experience in Cybersecurity or related field Special Requirements Occasional after hours or weekend work as needed. Working shifts (Home drop facility provided one way) EMEA (1:30 PM - 10:30 PM) US (8:30 PM - 5:30 AM - shift allowance provided) APAC (5:30 AM - 2:30 PM - shift allowance provided) Qualifications Experience with web proxy infrastructure, including deploying, configuring, upgrading, and maintaining proxy appliances and cloud proxy services. Responsibilities Configure and maintain web proxy platforms. Understand Russell Investments network architecture. Create and maintain documentation. Participate in various projects, including platform refresh and upgrades. Review proxy policies to ensure new and emerging threats are accounted for. Generate web usage reports. Propose solutions to enhance our security posture. Be familiar with our security Policies and Standards. Develop and maintain response plans, playbooks, and procedures. Candidate Requirements Bachelor's degree in Computer Science, Cybersecurity, or a related field. Relevant certifications (e.g., CISSP, CEH, GCIH, etc.) are highly desirable. Proven experience of at least 5 years in a similar role within Cybersecurity In-depth knowledge of cybersecurity principles, methodologies, and best practices, including network security, host security and application security. Familiarity with industry standards and frameworks, such as NIST Cybersecurity Framework and ISO 27001. Understanding of networking technology such as load balancers, firewalls, switches, and routers. Excellent analytical and problem-solving skills, with the ability to assess complex issues and propose effective solutions. Strong communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical stakeholders. Core Values Strong interpersonal, oral, and written communication and collaboration skills Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines, Demonstrated proactive approach to problem-solving with strong judgment and decision making capability. Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency. Exemplifies our customer-focused, action-oriented, results-driven culture. Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions. Ability to act with discretion and maintain complete confidentiality. Dedicated to the firms values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.
Posted 2 months ago
3 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Engineering Planning and Deployment Solution Good to have skills : Cloud Design and Build Minimum 3 year(s) of experience is required Educational Qualification : Minimum 15 years of full-time educationBachelors degree in Computer Science, Engineering or equiva Project Role :Application Support Engineer Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills :Network Engineering Planning and Deployment SolutionGood to Have Skills : Cloud Design and BuildJob Requirements :Key Responsibilities :Supporting DNS/DHCP, Load-balancing Web-filtering environments globally Managing IP Allocations services on internal network CloudWorking close with registrar databases such as RIPE, APNIC, ARIN registration, recovery, transfer of public IP Space and domain registrars Device configuration, networking design, troubleshoot, knowledge transfer Provide leadership for team projects with resources within the Infrastructure Services team Technical Experience :Experience in the network technologies, sample areas:DNS/DHCP/IPAM BIND, Infoblox, BlueCat, EfficientIP, Route53, Load-balancers PulseSecure, F5, NGINX, Linux/Unix OS, Scripting languages Automation Basic knowledge in Azure/AWS Cloud components Practical experience in team leadership of associated engineering / operational teams Professional Attributes :Excellent written and verbal communication/presentation skills technical and business English Educational Qualification:Minimum 15 years of full-time educationBachelors degree in Computer Science, Engineering or equivaAdditional Info :Should be ready to work in 24/7 environment Qualification Minimum 15 years of full-time educationBachelors degree in Computer Science, Engineering or equiva
Posted 2 months ago
3 - 8 years
5 - 10 Lacs
Coimbatore
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Engineering Planning and Deployment Solution Good to have skills : Cloud Design and Build Minimum 3 year(s) of experience is required Educational Qualification : Minimum 15 years of fulltime educationBachelors degree in Computer Science Engineering or equivalent Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and solutions for network engineering planning and deployment, utilizing your expertise in cloud design and build. Roles & Responsibilities: Supporting DNS/DHCP, Load-balancing & Web-filtering environments globally Managing IP Allocations services on internal network & Cloud Working close with registrar databases such as RIPE, APNIC, ARIN (registration, recovery, transfer of public IP Space) and domain registrars Device configuration, networking design, troubleshoot, knowledge transfer Provide leadership for team projects with resources within the Infrastructure Services team Professional & Technical Skills: Experience in the network technologies, sample areas:DNS/DHCP/IPAM (BIND, Infoblox, BlueCat, EfficientIP, Route53), Load-balancers (PulseSecure, F5, NGINX), Linux/Unix OS, Scripting languages & Automation. Basic knowledge in Azure/AWS Cloud components Practical experience in team leadership of associated engineering / operational teams. Additional Information: The candidate should have a minimum of 3 years of experience in network engineering planning and deployment solutions. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications Minimum 15 years of fulltime educationBachelors degree in Computer Science Engineering or equivalent
Posted 2 months ago
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