BLUE SOLUTION

About the job: Key Responsibilities: 1. Handle voice calls to assist International English-speaking customers with various queries 2. Resolve customer complaints and provide appropriate solutions within set timelines. 3. Maintain a high level of professionalism and empathy with customers at all times. 4. Document all interactions clearly and accurately in the system. 5. Escalate complex issues to senior support or supervisors as needed. Additional allowance: 1. Night shift allowance. 2. Cash allowance: If you commute on your own. Note: 1. Shift: Rotational shift. 2. Cab facility: As per the hiring zone. Who can apply: Only those candidates can apply who: Salary: ₹ 3,60,000 - 4,80,000 /year Experience: 0 year(s) Deadline: 2025-10-02 23:59:59 Other perks: 5 days a week, Cab/Transportation facility Skills required: MS-Office, MS-Excel, English Proficiency (Spoken) and Customer Support Other Requirements: Required skills: 1. Excellent English-speaking skills for the international voice BPO process. 2. Strong listening and problem-solving skills. 3. Ability to remain calm and handle high stress 4. Willingness to work in shifts, including weekends and holidays Computer skills: 1. Proficient in using MS Office applications (Word, Excel, Outlook) 2. Ability to work with CRM tools, ticketing systems, and call centre software 3. Comfortable with data entry and managing online booking/reservation platforms About Company: BLUE SOLUTION is an IT consultancy and IT placement company based in Gurgaon. We have our clients in and outside of India. We need interns and freshers on a regular basis to support our client requirements.