Technical Support Engineer DIN Engineering Services (DIN)

1.0 - 5.0 years

3 - 6 Lacs

noida

Work from Office

Role & responsibilities- Core Competencies • Customer-Centric Mindset: Prioritize customer satisfaction by understanding and resolving issues with empathy and care. • Digital Solution Selling: Proficiency in consultative selling, cross-selling, and upselling Adobes SaaS solutions to meet customer needs. • Retention Strategy & Churn Reduction: Expertise in identifying at-risk customers, designing personalized retention strategies, and increasing customer lifetime value through proactive engagement. Customer Engagement & Relationship Management: Build meaningful relationships across multiple touchpoints, ensuring a positive and seamless experience. • Effective Communication: Ability to explain...

Posted 4 days ago

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Hiring For Customer Support-VOICE Foundever

0.0 - 5.0 years

3 - 3 Lacs

chennai

Work from Office

Job description ONLY DIRECT WALK IN INTERVIEW ON SEP 29 MONDAY ,SEP 30 TUESDAY AND OCT1 2025 Job Profile: INTERNATIONAL SEMI VOICE PROCESS - INBOUND Note - Complete Night Shifts With Rotational Week off (* Work From Office *) Qualification : Minimum 12th pass or Any degree Location: Chennai Immediate Joiners within a week Both Freshers And Experience can apply Required : Must have excellent communication in English. Kindly contact - 04466076600 - Janani Kindly walk in to office on sep 29 Monday And sep 30Tuesday And oct 1 2025 Roles and Responsibilities Handle inbound customer inquiries through phone, email, and chat regarding orders, delivery status, and app-related issues. Troubleshoot and...

Posted 2 months ago

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Customer Retention Associate DIN Engineering Services (DIN)

2.0 - 5.0 years

3 - 5 Lacs

Noida

Work from Office

What you will do: 1. Be part of a 24x7 Retention Team 2. Triage issues coming from various channels such as phone, chat, email or web portal (Blended process) 3. Prioriotize customer urgency and issues 4. Search and reuse information from internal information repositories 5. Log all incidents, requests and customer interactions into the case management system 6. Drive issues through the organization with urgency 7. Assess customer sentiment at all stages during the communication 8. Communicate verbally or in writing with the appropriate level of etiquette, timeliness and professionalism 9. Understand the business impact of issues 10. Stay calm under stressful conditions while driving issues ...

Posted 5 months ago

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