11079 Blended Process Jobs - Page 44

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate complex issues to senior team members. Develop and implement process improvements to increase efficiency. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to learn quickly and take on new challenges. Strong attention ...

We are Hiring: MANAGEMENT TRAINEE/ PROCESS ASSOCIATE ( Reference CODE- KAYENAT NAYEEM at 6291977760 WHATSAPP) Sunknowledge Services Inc. in Kolkata! Whatsapp for any details ( CONTACT person - KAYENAT NAYEEM at 6291977760 ) Interview Date: *28th October 2025 (Tuesday) at 1pm* Location: Kolkata ( SALT LAKE, near RDB cinema ) Email Id: kayenat.nayeem@sunknowledge.com Are you a fresher/experience We are hiring both for work from office Join Sunknowledge Services Inc. , an ISO 27001:2022 certified, American-owned leader in KPO for US healthcare. Hiring for our US Medical Billing Voice Process. An exciting opportunity to grow with a global leader. Apply now and take your career to the next level ...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Work effectively in a team environment to achieve goals. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Excellent communication and interpersonal skills are required. Ability to work in a fast-paced environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Basic computer skills and familiarity with software applications are expected. Freshers should be able to learn quickly a...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve goals and objectives. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Experience with cha...

Roles and Responsibility Handle premium travel process queries and provide exceptional customer service. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve complex issues and escalate when necessary to ensure high customer satisfaction. Collaborate with internal teams to improve processes and procedures. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer support or a related field. Strong knowledge of customer support principles and practices. Excellent communication and problem-solvin...

Roles and Responsibility Handle customer inquiries via chat, email, and phone in a professional and courteous manner. Provide accurate information about products or services to customers. Resolve customer complaints and issues promptly and efficiently. Collaborate with internal teams to resolve complex customer issues. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple interactions simultaneously. Strong probl...

Roles and Responsibility Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective hiring strategies to attract top talent. Collaborate with hiring managers to understand their requirements and provide guidance on the selection process. Conduct thorough interviews and assessments to ensure the best fit for the company. Maintain accurate records of recruitment activities, including candidate interactions and interview results. Provide exceptional customer service to both internal and external clients. Job Requirements Proven experience in HR or a related field, with a strong understanding of recruitment prin...

Roles and Responsibility Manage and coordinate HR-related tasks, including recruitment, employee data management, and benefits administration. Develop and implement effective HR policies and procedures to ensure compliance with organizational goals. Provide guidance and support to employees on HR-related matters, including onboarding, training, and performance management. Analyze HR metrics and provide insights to inform business decisions. Collaborate with other departments to develop and implement strategic initiatives that drive business growth. Ensure compliance with labor laws and regulations. Job Requirements Strong knowledge of HR principles, practices, and procedures. Excellent commu...

Roles and Responsibility Handle customer inquiries and resolve issues through chat and voice support. Provide excellent customer service and ensure satisfaction. Work in a team environment to achieve common goals. Maintain accurate records of customer interactions and transactions. Collaborate with other teams to improve processes and procedures. Stay updated with industry trends and best practices. Job Requirements Any graduate or postgraduate degree from a recognized university. Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Basic knowledge of computer applications and software. Ability ...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

Roles and Responsibility Handle premium travel process queries and provide exceptional customer service. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve complex issues and escalate when necessary to ensure high customer satisfaction. Collaborate with internal teams to improve processes and procedures. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer support or a related field. Strong knowledge of customer support principles and practices. Excellent communication and problem-solvin...

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve overall customer experience. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and s...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Work effectively in a team environment to achieve common goals. Develop and implement process improvements to increase efficiency. Maintain accurate records of customer interactions and transactions. Collaborate with colleagues to achieve sales targets and objectives. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in Microsoft Office and other software applications. Ability to learn quickly an...

Roles and Responsibility Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective hiring strategies to attract top talent. Collaborate with hiring managers to understand their requirements and provide guidance on the selection process. Conduct thorough interviews and assessments to ensure the best fit for the company. Maintain accurate records of recruitment activities, including candidate interactions and interview results. Provide exceptional customer service to both internal and external clients. Job Requirements Proven experience in HR or a related field, with a strong understanding of recruitment prin...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

Roles and Responsibility Handle customer inquiries via chat, email, and phone in a professional and courteous manner. Provide accurate information about products or services to customers. Resolve customer complaints and issues promptly and efficiently. Collaborate with internal teams to resolve complex customer issues. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple interactions simultaneously. Strong probl...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain thorough knowledge of company policies and procedures. Meet performance targets and achieve quality standards. Participate in training programs to enhance skills and knowledge. Job Requirements Minimum 2 years of experience in a related field, preferably in BPM/BPO. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and critical thinking skills. Prof...

Roles and Responsibility Handle premium travel process queries and provide exceptional customer service. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve complex issues and escalate when necessary to ensure high customer satisfaction. Collaborate with internal teams to improve processes and procedures. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer support or a related field. Strong knowledge of customer support principles and practices. Excellent communication and problem-solvin...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a blended or voice process environment is required. Strong problem-solving and analytical skills are necessary. Proficiency in handling multiple tasks simultaneously is expected. Adaptability to changing situa...

Roles and Responsibility Handle customer inquiries and resolve issues via chat. Provide timely and accurate responses to customer queries. Utilize problem-solving skills to address complex customer concerns. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance metrics and quality standards. Job Requirements Graduation is not required; both UG and Graduates are eligible to apply. Excellent communication and interpersonal skills are essential. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Familiarity with ...

Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Proficient in using computer systems and software applications. Ability to work collaboratively as par...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a blended or voice process environment is required. Strong problem-solving and analytical skills are necessary. Proficiency in handling multiple tasks simultaneously is expected. Adaptability to changing situa...