2823 Blended Process Jobs - Page 43

We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect through call/whatsapp to Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com

We are Hiring for Email process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 25K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364808230 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @9901777673 / 9606553811 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Role: International Voice Process Associate Type: Voice / Blended (Voice + Non-Voice) Location: Gurgaon Experience: 1+ year International Voice Process Education: Graduate/Undergraduate CTC: 5.505.80 LPA + 2,500 MIV Take-Home: 38K40K + 4K Transport Requirements: Fluent English (Versant 65+) Excellent communication skills Flexible with voice/non-voice & Hindi/English calls Perks: Growth Opportunities Cab or 4K Transport Allowance Supportive Work Culture Send your CV now! Khushi: 85320 70200 Anjali: 89214 25891 Afreen: 79090 89829 Aannu: 88475 11089

About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy Eligibility criteria Must have at least 6 months of experience in International chat support Typing speed should be more than 35 WMP with 90+ accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms without hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates may walk in to the location mentioned above with a hard copy of their resume and Aadhar card. Mode of Interview - Face to Face Time: 11:30 AM Mega Walk -in on -11th June to 14th June Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall. ( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )

Hello Jobseekers, Greetings from Shiningstars ITPL! We are hiring for an enthusiastic candidate to join our team as a "Customer Service Executive" Job Details: - Job profile: Customer Service Executive - Location: Lucknow - Salary: 30K CTC/ 27K IN HAND - Eligibility: Fresher/ Experience - Qualification: Any Graduate/ Undergraduate - Working days: 5 Days Working - Shift: Rotational Shifts for boys/ Day Rotational for girls - Need a candidate with excellent communication skills Responsibilities: 1. Handling calls and chat related to queries of customer. 2. Coordinating with team members. 3. Provide excellent communication service. 4. Address customer complaints and concerns in a professional manner. Interested candidates can make a call on the number given below: Fehmina: 9026050432 HR Executive Shiningstars ITPL

International Process - Voice/ Chat (MNC) 5 Days working Location - Jaipur & Gurgaon Freshers/Experienced Good communication skills Relocation Bonus- 10K Lucrative Incentives Rotational shifts Contact - Harshita - 9334177454 Bharat - 8290697811

Eligibility: • Graduate/Undergraduate • Minimum 6 months of experience in international chat/email/blended process Salary Details: • 45,000 CTC Interested candidate can share me your resume over whatshap/call -6206661928

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect - Ms Durga - 80721 35893 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

Greetings from IntouchCX ! Urgent Hiring | International Voice | Non-Voice Process - Apply Now! We are currently Hiring for International Voice | Non Voice Process | Customer Service Associate Contact Details: HR - Shikta Shriya Mobile number : 8147091054 Email ID : shikta.shriya@intouchcx.com Immediate Joiners Required The role of Customer Support Associate (CSA), will be responsible for : Answering player support queries via Email and Discord Troubleshooting game issues via Email and Discord Answering player queries about features and functionalities of the clients service offerings Answering questions regarding game issues and making recommendations Escalate product related issues to internal teams & close loop Going the extra mile to engage with players by solving their issues and ensuring satisfaction Requirements:- An obligation to deliver exceptional customer service Receive inbound emails and Discord messages to gather and verify required information and do utmost within their power to solve issues submitted Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions Actively read the player, and show empathy and patience Ensure policies and procedures are followed on all emails and Discord tickets Critical Skills:- Excellent written communication skills - ability to write accurately, using proper grammar, and sentence structure. Ability to show high emotional intelligence by remaining calm under pressure while solving the players concerns Ability to use information provided by clients to tailor responses and actions to meet the clients specific needs Ability to operate personal computer and CRM tools Educational/Work Experience and Requirements Must have minimum 3-6 months experience in customer support Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR Shikta or WhatsApp your CV on 8147091054 or Email to shikta.shriya@intouchcx.com.

Role Responsibilities: Answer and resolve customer inquiries via call promptly and efficiently. Provide accurate and current information regarding products. Maintain a confident and pleasant demeanor during customer interactions. Be flexible to work in rotational shifts. Key Deliverables: Timely and efficient resolution of customer inquiries. Accurate dissemination of product information. High levels of customer satisfaction from call interactions. Consistent demonstration of a professional and pleasant personality.

Role Responsibilities: Answer and resolve customer inquiries via call promptly and efficiently. Provide accurate and current information regarding products. Maintain a confident and pleasant demeanor during customer interactions. Be flexible to work in rotational shifts. Key Deliverables: Timely and efficient resolution of customer inquiries. Accurate dissemination of product information. High levels of customer satisfaction from call interactions. Consistent demonstration of a professional and pleasant personality.

Role Responsibilities: Answer and resolve customer inquiries via call promptly and efficiently. Provide accurate and current information regarding products. Maintain a confident and pleasant demeanor during customer interactions. Be flexible to work in rotational shifts. Key Deliverables: Timely and efficient resolution of customer inquiries. Accurate dissemination of product information. High levels of customer satisfaction from call interactions. Consistent demonstration of a professional and pleasant personality.

Role Responsibilities: Resolve customer queries and complaints efficiently. Build sustainable relationships and foster trust with customers. Maintain excellent English communication during all interactions. Work in rotational shifts to provide 24/7 customer support. Key Deliverables: High customer satisfaction through effective complaint and query resolution. Increased customer retention rates. Strong, positive customer relationships built on trust. Efficient handling of both voice and blended customer interactions.

Greetings, for candidates who are residents of Pune and Bengaluru and are okay with Work From Office looking in a leading MNC we have a profile for you . We are looking for the candidates having 1 year of International Customer Care Experience. Profile - Customer Support Executive (Voice) Job location - Pune Qualification * Good Verbal --- communication skills in English *1 year International Customer Care Experience Salary - Upto 5.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Kanak 898289979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Role & responsibilities We are seeking a highly skilled and experienced Senior Operations Manager to oversee and optimize the daily operations. This role is crucial for ensuring operational efficiency, improving service delivery, and driving strategic initiatives. The ideal candidate will have strong leadership capabilities, a data-driven mindset, and a track record of managing cross-functional teams in a fast-paced environment. Operational Strategy & Execution: Develop and implement operational strategies aligned with company goals. Identify opportunities to improve operational efficiency and productivity. Team Leadership & Development: Lead, mentor, and manage operations staff and mid-level managers. Foster a culture of accountability, continuous improvement, and excellence. Process Improvement: Analyze workflows, identify bottlenecks, and implement process enhancements. Use data and metrics to evaluate performance and implement corrective actions. Budgeting & Cost Management: Develop and manage budgets, forecasts, and cost-control initiatives. Collaborate with finance to monitor expenses and maximize ROI. Compliance & Risk Management: Ensure compliance with regulatory requirements and company policies. Identify operational risks and develop mitigation plans. Work Window: UK Shift Preferred candidate profile Bachelor's degree in business administration, Operations Management, or a related field (MBA preferred) 9+ years of experience in operations management, with at least 3 years in a senior leadership role Proven track record of managing large teams and driving operational excellence Strong analytical and problem-solving skills Excellent communication, leadership, and organizational abilities

Role & responsibilities Team management: Manage high performance teams Improve organizational efficiencies, and build scalable business processes and infrastructure. Help align delivery capability to pipeline demand. Design and run scaled operations with a data-oriented approach. Provide vision and leadership for business. Strategy: Lead cross-functional strategic planning activities to plan budgets, expansion plans and operational plans (service design, operations costs, hiring, etc.) Client Satisfaction: Ensure client satisfaction. Become Voice of the Customer Establish strong relationships with clients. Business Growth: Lead & collaborate efforts with the solutions team for market opportunities. Support business growth by collaborating with Sales & marketing across geographies. Compliance: Ensure compliance with all client regulatory requirements Preferred candidate profile THIS IS A DIVERSITY HIRING - ONLY FOR FEMALE CANDIDATES 13+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Successful track record in growing and inspiring large teams approx. 300 FTE, with proven ability to select, attract, motivate, retain, and develop leaders and team members. Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements. Experience of managing P&L, driving performance and growing businesses. Understanding of contracts and key BPO dynamics governing them Strong customer service orientation and client management skills Experience with a matrix driven global organization. Proven track record of building strong relationships with stakeholders Excellent communication, negotiation and conflict management skills Analytical acumen and the ability to streamline complex processes MBA/ PG Degree would be an advantage.

Hiring for CS Executives for US Travel Process- Book*ng.Com Key roles:-. >Handling customers related to their travel issues via chat & calls. Eligibility- Undergraduates / Graduates – Freshers Welcome! Salary - 28k Inhand + Inc + Both side cabs Required Candidate profile Note:- UG/ Grad freshers both can apply 1. Need Candidates with excellent communication skills 2. Comfortable with Work from Office For More Info Contact Vanshika - 8920557308 (Call/Whatsapp)

SUMMARY Looking Both Fresher/Exp candidates ready to work in blended Process in Leading KOLKATA MNC , Salary upto 4 lpa Requirements Requirements * Any Undergraduate / Graduate fresher and exp with excellent english communication can apply * Should have excellent communication (read/write/speak) * Should be smart and have convincing skills * Doing outbound calls and providing information * Selling products and promos * Helping customer * Comfortable to work in rotational shift Benefits Benefits Direct Company payroll , PF+ESI+Incentives , Telephonic interview

Location: Mohali & Chandigarh Profile: Voice/Chat Process (BPO) Salary: Up to 30,000/- Qualification: 12th/ Above Shifts: Rotational | Cab Facility Working Days: 5 Days/Week Requirement: Fluency in English Required Candidate profile Drop Your Resume: @ 9056095267 hr03skywaysolution@gmail.com HR Contact: HR Geetanjali

Role Responsibilities: Answer customer questions regarding products and services. Resolve customer complaints efficiently and effectively. Handle customer interactions through both voice and non-voice channels. Work comfortably in rotational shifts, supporting a 24/7 operation. Key Deliverables: High customer satisfaction through effective query and complaint resolution. Accurate and comprehensive product information provided to customers. Efficient management of both voice and non-voice customer interactions. Contribution to positive customer experience and team performance.

Role Responsibilities: Answer customer questions regarding products and services. Resolve customer complaints efficiently and effectively. Handle customer interactions through both voice and non-voice channels. Work comfortably in rotational shifts, supporting a 24/7 operation. Key Deliverables: High customer satisfaction through effective query and complaint resolution. Accurate and comprehensive product information provided to customers. Efficient management of both voice and non-voice customer interactions. Contribution to positive customer experience and team performance.

Role Responsibilities: Answer customer questions regarding products and services. Resolve customer complaints efficiently and effectively. Handle customer interactions through both voice and non-voice channels. Work comfortably in rotational shifts, supporting a 24/7 operation. Key Deliverables: High customer satisfaction through effective query and complaint resolution. Accurate and comprehensive product information provided to customers. Efficient management of both voice and non-voice customer interactions. Contribution to positive customer experience and team performance.

HI Warm Greetings, Hiring: Banking Process Non-Voice (Day Shift) To Book your slots Contact - Ananya 8884496986 ananya.rivera24@gmail.com (Do forward CV on Whatsapp if the number cv is busy) Location: Bengaluru, Karnataka Position Type: Full-Time Work Schedule: 5 days a week Shift Timing: Day Shift/UK Experience Required: Minimum 1 year in customer support Education: Any Graduates and Under Graduates Role Overview We are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels. Key Responsibilities Respond to customer queries related to: Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree or Under Graduation(12th) Minimum of 1 year experience in customer support. Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Complete day shift Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.

Process: Voice and non-voice Qualification: Any graduate (UG > Btw 2023 to 2025) Experience: Freshers Location: DLF IT Park, Ramapuram, Chennai - Block 1C, 4th Floor Notice Period: Immediate joiners only Walk-in Details: Date: June 10th June to 12th June Time: 10:30 Am - 3 Pm Location: DLF IT Park - Block 1c and 4th Floor HR - Harini maheshkumar (9080599036) Kindly whatsapp for immediate response along with resume. Roles and Responsibilities: Non-Calling Insurance Company on behalf of Doctors / Physician for claim status. Follow-up with Insurance Company to check status of outstanding claims. Receive payment information if the claims have been processed. Analyze claims in case of rejections. Ensure deliverable adhere to quality standards. Prior experience on charge entry and payment posting Requirements: Strong communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Willingness to learn and adapt to new tasks and responsibilities. Interested candidates can directly walk-in for the interview with your updated CV and Original Aadhar card for verification purpose. Note>>> Gate Pass/Appointment number is not required. Kindly mention that you are present here for the Walk-in drive with Prochant company in the gate office. Contact Person: Harini Maheshkumar - 9080599036 (Kindly whatsapp for immediate response along with resume)