11079 Blended Process Jobs - Page 42

Responsibilities: Handle incoming queries via calls, emails, and chat from website customers. Help customers with product details, order status, shipping, and returns. Manage basic eCommerce tasks like tracking orders and raising tickets. Over time allowance Employee state insurance Provident fund

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve customer experience. Maintain high levels of product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software ap...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to learn quickly and take on new challenges. Strong attention ...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Work effectively in a team environment to achieve common goals. Develop and implement process improvements to increase efficiency. Maintain accurate records of customer interactions and transactions. Collaborate with colleagues to achieve sales targets and objectives. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in Microsoft Office and other software applications. Ability to learn quickly an...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries. Work in a bulk or non-voice setting, meeting productivity targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance performance. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving skills and attention to detail are essential. Familiarity with chat support software and technology is preferred. Ability to...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries. Work in a bulk or non-voice setting, meeting productivity targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance performance. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving skills and attention to detail are essential. Familiarity with chat support software and technology is preferred. Ability to...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and accurate responses to customer queries and concerns. Work effectively in a team environment to achieve common goals. Develop and maintain a strong understanding of our products and services. Identify and escalate complex issues to senior team members when necessary. Maintain high levels of productivity and efficiency in a dynamic environment. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a non-voice process and manage multiple chats simultaneously. Strong problem-solving skills and attention to detail are essential. Familiarity w...

Roles and Responsibility Provide exceptional customer service through chat support, resolving queries and concerns efficiently. Handle blended processes, including both human and automated interactions, with precision and accuracy. Collaborate with team members to achieve process goals and objectives. Maintain high-quality standards of customer service, ensuring satisfaction and loyalty. Stay updated with process changes and updates to improve performance. Analyze customer feedback to identify areas for improvement. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM industry. Strong knowledge of chat support and blended process operations. Excellent co...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries and concerns. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a non-voice environment and manage multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer applications and software...

Roles and Responsibility Manage customer inquiries and resolve issues via chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduate or undergraduate degree in any field. Excellent communication and interpersonal skills. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to work independently and as pa...

Roles and Responsibility Respond to customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve processes and procedures. Maintain high levels of productivity and efficiency while meeting performance metrics. Continuously update knowledge of products, services, and policies to provide informed support. Job Requirements Graduate or undergraduate degree in any field. Excellent written and verbal communication skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and anal...

Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat support. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and adapt to changes. Strong analytical and critical thinking skills. Proficient in using technology and software applications. Ability to build strong relationships with customers and colleagues. Willingnes...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer issues. Maintain accurate records of customer interactions. Collaborate with other teams to improve processes and procedures. Job Requirements Graduate or undergraduate degree in any field. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Familiarity with chat software and technology. Ability to adapt to changing situations and prio...

Roles and Responsibility Respond to customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve processes and procedures. Maintain high levels of productivity and efficiency while meeting performance metrics. Continuously update knowledge of products, services, and policies to provide informed support. Job Requirements Graduate or undergraduate degree in any field. Excellent written and verbal communication skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and anal...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries. Work in a bulk or non-voice setting, meeting productivity targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance performance. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving skills and attention to detail are essential. Familiarity with chat support software and technology is preferred. Ability to...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a blended or voice process environment is required. Strong problem-solving and analytical skills are necessary. Proficiency in handling multiple tasks simultaneously is expected. Adaptability to changing situa...

Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Proficient in using computer systems and software applications. Ability to work collaboratively as par...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve customer experience. Maintain high levels of product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software ap...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...