2884 Blended Process Jobs - Page 25

Greetings from Taskus !! Here we are with an opportunity for the designation of customer care executive for international Blended Process!!! Basics: Designation : Teammate ( Customer Care Executive) Process : International Process Onsite / Remote : Onsite Working Days : 5 ( Rotational Week Offs) Shift : Rotational & Graveyard shift Requirements: Grad & Undergrad both can apply. 1 year documented BPO experience preferred in international process. Excellent Spoken & Written communication skills in English. Ready to work in rotational shifts ( including graveyard shifts). Strictly work from office. For Walk-in Interviews Mentioning the address below: Location - Plot number 5, Sector 82, Airport Rd, Sector 82, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160055 please contact HR Sakshi. Interested candidates can share their resume on below email Sakshi08@taskus.com

Role & responsibilities Job Summary: We are seeking dynamic and customer-focused Semi Voice Process Executives to join our telecom support team. The role involves handling customer inquiries primarily through chat and email, with occasional phone calls, to provide assistance related to telecom services such as mobile connections, internet plans, billing, and technical support. Key Responsibilities: Respond to customer queries via chat and email with occasional voice calls regarding telecom products and services. Assist customers with account management, plan upgrades, service activations, and billing inquiries. Troubleshoot basic technical issues related to mobile, broadband, or other telecom services. Escalate unresolved issues to the appropriate technical or service teams. Maintain accurate records of customer interactions and transactions. Follow telecom compliance guidelines and maintain confidentiality of customer information. Achieve individual and team performance targets on quality and productivity. Stay updated on new telecom products, plans, and policies. Required Skills & Qualifications: Good verbal and written communication skills in English; knowledge of regional languages is a plus. Basic understanding of telecom services and terminologies is preferred but not mandatory. Proficient computer skills including typing and navigating multiple systems simultaneously. Ability to multitask and manage customer interactions effectively across different communication channels. Customer-centric attitude with problem-solving skills. Willingness to work in shifts, including night shifts if applicable. Prior experience in telecom customer service or semi-voice process is an advantage.

Tech Mahindra Ltd Hiring Fresher for Australian Process Contact: Vishakha: 8830048038 (Call/WhatsApp) / vishakhasunil.chaudhary@techmahindra.com Anisha - AB001076800@techmahindra.com Job Location : Tech Mahindra, Hinjewadi Phase 3, Roles and Responsibilities : Resolve customer issues and complaints efficiently while maintaining a positive and empathetic attitude. Escalate complex issues to senior representatives or appropriate departments when necessary. Build rapport with customers to create a seamless customer experience across all your interactions. Provide information about products and services and guide customers through various processes. Meet or exceed performance metrics related to Sales target, response time, eNPS , resolution time, customer satisfaction. Stay updated on product knowledge and any changes in company policies or procedures Drive upselling and cross-selling initiatives where applicable. Required profile: Any Undergraduate or Graduate freshers with good communication skills Target driven mindset with the focus on results Adaptable to changes in processes and targets Should be flexible to work in 24/7 shifts 5 days a week. Excellent verbal and written communication skills. Technical Knowledge would be prefered. ( HTTP/IP Address/Routers/Wifi) Perks and Benefits- Cab Facility both ways [ Pick up and drop within Transport radius ] Immense Growth Role & responsibilities (Note: We're hiring freshers for this role)

We’re Hiring for International BPO/KPO Malad | | Thane | Andheri Salary: 18k–36k (Based on Interview) US /UK / Aus Rotational Night Shifts Graduate Freshers HSC + 6 Months Exp Fluent English Required Call- 9137979911 / 9619940554 Required Candidate profile Malad | Bhayander | Thane | Andheri Salary: 18k–36k HSC / Graduate Freshers HSC with 6+ Months BPO Experience Fluent English Required Flexible with Night Shifts & Voice Process Perks and benefits Night Drop Cab Facility Available PF Deduction

200+ Position |Hiring For International Chat &Voice |Both side Cab Job Title: Customer Support Executive Voice Process ( Freshers & Experienced ) Location: Gurugram Industry: BPO Shifts: Rotational ( 5 Days Working) Cab Facility: Both Side Cabs Available Eligibility: Freshers and Experienced both can apply Comfortable with rotational shifts and night shifts Immediate joiners preferred Salary & Incentives: For Freshers : In-hand Salary: 18,000 25,000 Minimum Incentive: 2,500/month For Experienced : In-hand Salary: Up to 36,000 Incentives: 6,000/month| Perks & Benefits: Both side cab facility 5 days working Provident Fund (PF) Medical Insurance Hiring For Chat Process For Freshers : In-hand Salary: 15000 20,000 Minimum Incentive: 2,500/month For Experienced : In-hand Salary: Up to 32,000 Incentives: 6,000/month| Perks & Benefits: Both side cab facility 5 days working Provident Fund (PF) Medical Insurance Contact Us:Interested candidates, please contact: Senior HR PRIYANKA - 88650 82244 Senior HR ROHAN - 92667 46802 priyankabhandari199407 @gmail.com NO CHARGES TOUCH CONSULTANTS

Records retrieval is the process of finding or locating old data, documents, files, or records, such as legal documents, account records, medical records, or insurance records. Shift- Fixed Night/5 days Salary- Up to 3.6 LPA

Greetings from THE JOB FACTORY International Voice openings UG Freshers also can apply 5 days work 2 Days off 1 way cab US shift Sal-21k up to 24k Bangalore Location For more Details Call smitha 9880964847 / 9880952642

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606523804 / 9606553812 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Any grad or undergrad with minimum 1 year of experience. Need immediate joiners. INTERNATIONAL CHAT PROCESS Salary: Rs.4.5LPA 5 days working, 2 days off. Rotational shift, UK shift. Both side cab services available. TEXT HR ISHETA@9899201336

Job description We Are Hiring for International voice / Chat process Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606553830 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Hiring for International Customer Service Voice/Blended Process Gurgaon location Freshers can also apply 5 days working | 2 roster off Both side cabs/4k travel allowance Incentives Salary-18k to 31k for freshers 22k to 44k for exp. Kashish-9910738003 Required Candidate profile Candidate must have super excellent communication skills. Candidate must be comfortable working in night shifts, from office. Candidate must be an immediate joiner. face 2 face interviews only. Perks and benefits Both side cabs 4k travel allowance Incentives MIV

We are hiring for multiple International BPOs under one roof for various voice-based processes, including: Customer Service Sales Collections Travel Sales Technical Support Eligibility Criteria: Graduate Freshers and Experienced candidates can apply Excellent spoken English is a must Should be comfortable working in night shifts Candidates must be from Delhi NCR only Looking for immediate joiners Why Join Us? Multiple companies to choose from Attractive salary packages Great work environment and growth opportunities Interested? Call/WhatsApp: Shreya 9205566985 Email your resume to: shreya.j@expertstaffingsolutions.in

Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR smitha - 9880964847 (WhatsApp or Call )

About The Role We are seeking an experienced and results-driven Customer Support Team Leader to manage chat functions and inbound call functions, ensuring exceptional customer experience. You will be responsible for overseeing and building a strong team, developing strategies to enhance customer satisfaction, and achieving operational excellence. Key Responsibilities: Supervise a team of customer support agents, providing guidance, coaching, and support to ensure individual and team success. Set clear performance expectations and goals for the team, regularly monitoring performance metrics such as response times, resolution rates, and customer satisfaction scores. Develop and implement strategies to optimize team efficiency and productivity, including resource allocation, workflow management, and process improvements. Foster a positive and collaborative team culture focused on delivering exceptional customer service and support. Handle escalated customer inquiries and issues, demonstrating effective problem-solving skills and a commitment to resolving customer concerns in a timely and satisfactory manner. Conduct regular performance evaluations and provide constructive feedback to team members to support their professional development and growth. Collaborate with cross-functional teams, including training, quality assurance, and product development, to address customer needs and improve the overall customer experience. Stay informed about industry trends, best practices, and emerging technologies in customer support to continuously enhance team performance and capabilities. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field preferred. Proven experience in a customer support or related role, with at least 2 years of experience in a supervisory or leadership position. Strong leadership and interpersonal skills, with the ability to motivate and inspire team members to achieve goals. Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and team members. Proficiency in Microsoft Office Suite and customer support software platforms. Flexibility to work in a fast-paced and dynamic environment, with a strong commitment to delivering high-quality service to customers. In case you wish to apply to this position, please email your resume to surabhi.kumar@cityfurnish.com and ankush.kumar@cityfurnish.com and contact on 7303801950

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Jigyasa:- 9799618202 || Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Dear Job Seekers, We have an Openings for Day Shift Premium process, Interested candidate can walk-down to our office for face to face interview Interview date:- 19 Jun 2024 to 24 Jun 2025 Interview time:- 10am to 1pm Contact Person :- Sridevi (9945764799) JD:- * Support and assistance to the customers queries on services provided by the client(Guiding & Fixing an appointment ) Eligibility Criteria:- *Language :- EXCELLENT ENGLISH & HINDI *Qualification:- Any Graduation/ Any Post Graduation *Experience :- Fresher's to 2yrs *Age limit :- Below 30yrs * Location :- Marathahalli *Shift:- Day Shift(No Cab) *Work mode:- work from office * Salary :- Upto 27k Note:- Please do refer your friends Venue:- Valuestream Business Solutions Pvt ltd 2nd floor, Soul space paradigm, Marathahalli Village, Marathahalli, Bengaluru -560037 Landmark:- Near Sidewalk Club near bata showroom (Marathahalli Multiplex) https://maps.app.goo.gl/Fkjd7c4G5QppZPVTA

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Nishant :- 9772894333 || Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Dhruvi- 8209866084 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Hello Candidates, Grab the opportunity to work with Tech Mahindra!! We are hiring for Customer Service Profile(WFO) for a Blended Process. Roles and Responsibilities Resolving customer queries and complaints. Responsible for resolving queries of customers within stipulated time frame. Possessing excellent product knowledge to enhance customer support. Eligibility Good English communication skills is required. Undergraduate & Graduate both can apply. Fresher & experienced both can apply. Salary - 15k to 15.5k 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Himanshi - 7983513155/ HR Mayank - 8448492534/ HR Radhika - 9773583842 or can directly come for an walk in interview at below mentioned address and mention "HR Himanshi" or "HR Mayank" or "HR HR Radhika" on top of your resume. Office Address - 1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10.30AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Urgent hiring for Customer Service- Day Shift Job Location _ Gurgaon Sec 54 Shift 10-7pm Salary- upto 40k Job Responsibilities 1. Maintaining a positive, empathetic, and professional attitude toward customers at all times. 2. Serves customers by providing product and service information and resolving product and service problems. 3. Attracts potential customers by answering product and service questions and suggesting information about other products and services. 4. Knowing our products inside and out so that you can answer questions. 5. Handling queries from international customers on call, Email & Social Media. 6. Candidate should be flexible to work in rotational shifts, specifically US timelines. 1. Candidate with experience of providing support to international customers on call or chat process will be preferred 2. Proven work experience of Customer interactions. 3. Hands on experience with MS Office and internet research 4. In-dept understanding of customer service practices 5. Excellent written and verbal communication skills in English 6. Teamwork and motivational skills\Ability to handle multiple tasks, work in a fast- paced environment and meet deadlines. 7. Good follow up skills Share CV Mohini.sharma@adecco.com OR Call 9740521948

Greetings From Sutherland!!! Hiring For Sutherland!!! Currently we are hiring for International Voice Process for Freshers and experienced both!!! Role & responsibilities An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Job Criteria: - Ability to navigate multiple systems/tools efficiently to provide basic troubleshooting workarounds to merchants. - Meticulous in following processes and documenting issues. - Ability to provide step-by-step guide to resolve any technical problems encountered by the merchants. - Strong analytical thinking to troubleshoot issues effectively and adapt solutions based on unique business needs. Basic Expectations: - Provides excellent customer service to merchants by phone/chat to educate them on how to use our devices. - Provides accurate resolution regarding problems with merchants billing. - Should be able to warm transfer the call with specific departments, when needed, to get the issue resolved. - Must be willing to go on overtime due to service level requirements. - Must be willing to adhere to the shift schedule that is provided to them Perks and benefits You'll develop your emotional intelligence. you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile *Must be fluent in English *Excellent Communication can Apply * Fresher /EXPERIENCED CAN Apply only with Excellent Communication. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Voice & Versant Round, Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only * Out of station candidates are Strictly not eligible " Sutherland never requests payment or favors in exchange for job opportunities". Contact Person: Naveen HR (6366003486).

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is India’s market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational Off)

About The Company : Synergistic IT is an IT/Software company, located in California USA for 12 years. Synergistic IT three major areas of business include the following Software Development IT skills Enhancement IT Staffing Its subsidiary company as Synergistic Compusoft Pvt Ltd is located in Ghaziabad U.P Role Description This is a full-time Work from office role(Night shift) for a International Customer Care Professional(Blended Process) The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support via Chat & Email, utilizing analytical skills, effective communication, and delivering exceptional customer service. Qualifications Customer Satisfaction and Customer Support skills Analytical Skills Strong Communication skills (Written) Experience in Customer Service Ability to multitask and prioritize Problem-solving abilities Attention to detail Previous experience in a similar role is a plus(1.5+ years) This role will be 20% voice & rest will be Non-Voice. Excellent Written English is mandatory. Skill Required: - Excellent Written English Skills mandatory - Email Drafting - Verbal English - MS-Office, Outlook, Excel etc. - Good Typing speed -Problem solving skills Benefits: Fixed Salary : Depends on candidature (Up to 30k) Benefits: 3,000 INR Food Allowances per month (After completion of 1 month onward) Work Location : Synergistic Compusoft Pvt Ltd. C-52 A RDC Rajnagar Ghaziabad Timings: 8:30 pm- 5:30 am (Fixed Night Shift) Fixed Week off : Sat and Sun Company Website - www.synergisticit.com Company's LinkedIn profile - https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fsynergisticit%2Ecom%2F&urlhash=rKyX&trk=about_website

Role: International Voice Sales Process Experience: 0 to 10 Years Flexible to shifts Two-way cab facility Incitive Night shift allowance Free Food Interested candidates can call and share their updated resumes via the Email (celeste.samuel@marketstar.com) Please reach out between 1 PM to 6 PM HR Celeste Samuel Contact No:- 8374425293 WhatsApp Mention Celeste Samuel (16048) on your resume when you come for an interview at Regalix Marketstar office Walk-in Drive Interview Date: 20th June 2025 Interview Location 7th Floor, Plot No 1, Sy No 83/1, Aurobindo Galaxy, Raidurg TSIIC, Hyderabad Dist, Knowledge City Rd, Hyderabad, Telangana 500081 https://maps.app.goo.gl/hP7i85RgQRpkau6C7?g_st=aw Timing 11:00 AM to 4 PM (Mention my Name HR Celeste Samuel on your resume ) / Age limit 39/ Account Strategist Sales Process Experience: 0 to 10 years Location: Hyderabad Salary: Based on Industry Standards Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately

Greetings from Taskus !! Here we are with an opportunity for the designation of customer care executive for international Process!!! Basics: Designation : Teammate ( Customer Care Executive) Process : International Process Onsite / Remote : Onsite Working Days : 5 ( Rotational Week Offs) Shift : Rotational & Graveyard shift Requirements: Should have minimum 12 months of experience into BPO. Should be aware of all the KPIs & KRAs Should be flexible with the shift timings and working days. Location - Plot number 5, Sector 82, Airport Rd, Sector 82, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160055 Interested candidates can share their resume on below email Anju.bhatt@taskus.com Or can contact on 6239660898.