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years

3 - 4 Lacs

Prayagraj, Kolkata, Jaipur

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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years

3 - 4 Lacs

Hyderabad, Mathura, Agra

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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years

3 - 4 Lacs

Prayagraj, Varanasi, Kanpur

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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- 2 years

3 - 3 Lacs

Jaipur

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Hi, We are hiring for the Leading ITES Company for Associate Role. Job description: A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 276

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- 1 years

3 - 4 Lacs

Kolkata, Ranchi, Jaipur

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 276

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- 5 years

0 - 3 Lacs

Gurgaon/Gurugram

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Hiring For Voice UK Voice Process - 25K Per Month -Gurugram Grad/UG's / Fresher 18K Per Month 1 Year Exp Any Domain 25K Per Month NO BE/B.TECH 24/7 Shift 5 Days Cabs Available Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

1 - 4 Lacs

Gurugram

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Hiring For Banking KYC Process -4.50 LPA GGN Grad/UG's/ - Min. 1 Yr. Experience in Banking KYC Process is Must Any Domain NO BE/Btech 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 6 years

4 - 6 Lacs

Gurugram

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Hiring For International Banking Voice And Chat CS Process -5.80 LPA GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 6 years

4 - 5 Lacs

Gurugram

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Hiring For International Banking Email And Chat Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 7 years

1 - 4 Lacs

Gurugram

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Hiring For International Voice Process Grad/UG Fresher - 3.80 LPA For BE/B.Tech 6 Months exp with International BpO -3.80 LPA & Grad/UG/BE/Btech/with 1 year Exp International BpO -4.45 LPA Call-Dipankar@9650094552 Email@jobsatsmartsource@gmail.com

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- 5 years

1 - 3 Lacs

Gurgaon/Gurugram

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Hiring for International Chat process 24K Grad/UG/BE/B.Tech with 1 year Experience in Any Domain Can apply 24K UG/BE/B.Tech with 6 Months Exp. Internationl Bpo Must - 20k Grad Fresher 20K Call @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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- 5 years

0 - 2 Lacs

Gurugram

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BPO - Hiring For Non Voice (Chat) Process - 2.65 LPA - Gurugram Graduates/Undergrad/B.E/B.Tech, All can apply. 24/7 Shifts 5 days Cabs Only Work From Office Call - Dipankar @ 9650094552 And Email CV@ jobsatsmartsource@gmail.com

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- 5 years

0 - 2 Lacs

Gurgaon/Gurugram

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BPO -Hiring For Non Voice - Email and Chat Process -2.64 LPA -GGN Only Graduates Can Apply. NO BE / B.TECH / Undergrad. 24/7 Shifts 5 days Cabs Call - Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com Only Work From Office Available

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- 1 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

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- 1 years

2 - 3 Lacs

Noida

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US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

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- 1 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

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- 1 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

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2 - 3 years

3 - 7 Lacs

Noida, Gurugram

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Hiring For International Voice Banking Process 7.50 LPA Noida62 And Now GGN Also Grad/ B.Tech Min.2 Yr. International Voice/Blended Exp must. NO U/G's 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 6 years

1 - 4 Lacs

Gurugram

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Hiring For Banking KYC Process -4.50 LPA GGN Grad/UG's/ - Min. 1 Yr. Experience in Banking KYC Process is Must Any Domain NO BE/Btech 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 6 years

4 - 6 Lacs

Gurugram

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Hiring For International Banking Voice And Chat CS Process -5.80 LPA GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 6 years

4 - 5 Lacs

Gurugram

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Hiring For International Banking Email And Chat Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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2 - 7 years

1 - 4 Lacs

Gurugram

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Hiring For International Voice Process Grad/UG Fresher - 3.80 LPA For BE/B.Tech 6 Months exp with International BpO -3.80 LPA & Grad/UG/BE/Btech/with 1 year Exp International BpO -4.45 LPA Call-Dipankar@9650094552 Email@jobsatsmartsource@gmail.com

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- 5 years

1 - 3 Lacs

Gurgaon/Gurugram

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Hiring for International Chat process 24K Grad/UG/BE/B.Tech with 1 year Experience in Any Domain Can apply 24K UG/BE/B.Tech with 6 Months Exp. Internationl Bpo Must - 20k Grad Fresher 20K Call @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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Exploring BJMC Jobs in India

The job market for Bachelor of Journalism and Mass Communication (BJMC) professionals in India is growing rapidly, with numerous opportunities available in various sectors such as media, advertising, public relations, and digital marketing. BJMC graduates are equipped with the necessary skills to excel in roles that require effective communication, storytelling, and media management.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Kolkata
  5. Chennai

Average Salary Range

The average salary range for BJMC professionals in India varies based on experience levels: - Entry-level: INR 2.5-4.5 lakhs per annum - Mid-level: INR 5-8 lakhs per annum - Experienced: INR 8-15 lakhs per annum

Career Path

A typical career path in BJMC may include roles such as: - Junior Content Writer - Content Strategist - Digital Marketing Manager - Media Relations Director

Related Skills

In addition to BJMC skills, professionals in this field may benefit from having expertise in: - Digital marketing - Social media management - Content creation - Public relations

Interview Questions

  • What motivated you to pursue a career in BJMC? (basic)
  • Can you provide an example of a successful media campaign you were involved in? (medium)
  • How do you stay updated with the latest trends in journalism and mass communication? (basic)
  • Describe a challenging situation you faced while working on a project and how you overcame it. (medium)
  • How do you approach building relationships with media professionals and influencers? (advanced)
  • How do you measure the success of a content marketing campaign? (medium)
  • Can you walk us through your process of creating a content calendar? (medium)
  • How do you handle negative feedback or criticism on social media platforms? (medium)
  • What tools do you use for social media analytics and reporting? (basic)
  • How do you ensure that your content is engaging and relevant to your target audience? (medium)
  • Describe a time when you had to manage a crisis communication situation. How did you handle it? (advanced)
  • How do you prioritize tasks and manage multiple projects simultaneously? (basic)
  • Can you provide an example of a successful influencer marketing campaign you led? (medium)
  • How do you approach creating a content strategy for a new product launch? (medium)
  • What is your experience with SEO and how do you incorporate it into your content strategy? (medium)
  • How do you incorporate user-generated content into your marketing campaigns? (medium)
  • Describe a time when you had to revise a marketing strategy based on data and analytics. (medium)
  • How do you ensure brand consistency across different communication channels? (basic)
  • What do you think is the future of journalism and mass communication in the digital age? (advanced)
  • How do you collaborate with cross-functional teams to achieve marketing goals? (medium)
  • Can you provide examples of your work that demonstrate your creativity and storytelling skills? (medium)
  • How do you handle tight deadlines and pressure in a fast-paced work environment? (basic)
  • What are your favorite media outlets or journalists that you follow regularly? (basic)
  • How do you approach A/B testing and optimization of content for better engagement? (medium)
  • How do you adapt your content strategy to different target demographics and platforms? (medium)

Closing Remark

As you prepare for BJMC job interviews in India, remember to showcase your creativity, communication skills, and adaptability. Stay updated with industry trends and be ready to demonstrate your expertise in various aspects of journalism and mass communication. With the right preparation and confidence, you can secure a rewarding career in this dynamic field. Good luck!

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