The ideal candidate for this role will have expertise in Salesforce Site Reliability Engineering (SRE), Continuous Integration/Continuous Deployment (CI/CD), IT Service Management (ITSM) Workbench, Application Lifecycle Management (ALM), Automation, and Monitoring. As a key member of the team, you will be responsible for adopting an SRE mindset to guarantee system reliability and efficiency. You will also be required to carry out Salesforce Admin tasks and resolve cases efficiently. Furthermore, your duties will include setting up automation and monitoring systems, managing data quality within ALM and ITSM, participating in audits to ensure compliance, implementing changes, preparing Root Cause Analyses (RCAs), as well as handling service requests and conducting problem investigations. If you are passionate about ensuring system reliability, automating processes, and maintaining data quality within ALM and ITSM, this role offers you the opportunity to make a significant impact within the organization.,
Role Overview: You will be expected to embrace an SRE mindset to ensure system reliability and efficiency. Your responsibilities will include performing Salesforce Admin activities and case resolution, setting up automation and monitoring systems, managing ALM and ITSM data quality, participating in audits, ensuring compliance, executing changes, preparing RCAs, and handling service requests and problem investigations. Key Responsibilities: - Embrace an SRE mindset to ensure system reliability and efficiency - Perform Salesforce Admin activities and case resolution - Set up automation and monitoring systems - Manage ALM and ITSM data quality - Participate in audits and ensure compliance - Execute changes, prepare RCAs, and handle service requests and problem investigations Qualifications Required: - Experience with Salesforce SRE (Site Reliability Engineering) - Proficiency in CI/CD (Continuous Integration/Continuous Deployment) - Knowledge of ITSM Workbench - Familiarity with ALM (Application Lifecycle Management) - Skills in Automation & Monitoring Additional Company Details: No additional details about the company were provided in the job description.,