Meeting the Customer service standards Overall management of Cash tills Ensuring SOPs related to the department are followed. Timely generation of data Making Store reports DC & DSD GRN Follow up of premium sales enquiry Improving the checkout productivity. · Coordinating with customer service desk for query resolution · Coordinating and ensuring that store level promotions are communicated properly. · Bringing in improvements in customer service by tracking and resolving customer grievances. · Reducing shrinkage through proper cash management SOPs. · Driving loyalty card issuance and its usage Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: store manager: 5 years (Preferred) total work: 5 years (Preferred) Retail management: 5 years (Preferred) Work Location: In person
Billing. Responsible for creating invoices and credit memos updating customer files serving the invoices by any means, drafting credit memos sending invoices and payment reminders to customers. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses Research and resolve client billing problems or issues Excellent customer service skills and phone manner Maintain Perfect Grooming Standard Invoice Entry In SAP Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Application Deadline: 12/06/2022
Billing. Responsible for creating invoices and credit memos updating customer files serving the invoices by any means, drafting credit memos sending invoices and payment reminders to customers. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses Research and resolve client billing problems or issues Excellent customer service skills and phone manner Maintain Perfect Grooming Standard Invoice Entry In SAP Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Application Deadline: 12/06/2022
Billing. Responsible for creating invoices and credit memos updating customer files serving the invoices by any means, drafting credit memos sending invoices and payment reminders to customers. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses Research and resolve client billing problems or issues Excellent customer service skills and phone manner Maintain Perfect Grooming Standard Invoice Entry In SAP Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Application Deadline: 12/06/2022
Billing. Responsible for creating invoices and credit memos updating customer files serving the invoices by any means, drafting credit memos sending invoices and payment reminders to customers. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses Research and resolve client billing problems or issues Excellent customer service skills and phone manner Maintain Perfect Grooming Standard Invoice Entry In SAP Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Application Deadline: 12/06/2022
Billing. Responsible for creating invoices and credit memos updating customer files serving the invoices by any means, drafting credit memos sending invoices and payment reminders to customers. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses Research and resolve client billing problems or issues Excellent customer service skills and phone manner Maintain Perfect Grooming Standard Invoice Entry In SAP Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Application Deadline: 12/06/2022
Billing. Responsible for creating invoices and credit memos updating customer files serving the invoices by any means, drafting credit memos sending invoices and payment reminders to customers. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses Research and resolve client billing problems or issues Excellent customer service skills and phone manner Maintain Perfect Grooming Standard Invoice Entry In SAP Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Application Deadline: 12/06/2022
Billing. Responsible for creating invoices and credit memos updating customer files serving the invoices by any means, drafting credit memos sending invoices and payment reminders to customers. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses Research and resolve client billing problems or issues Excellent customer service skills and phone manner Maintain Perfect Grooming Standard Invoice Entry In SAP Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Application Deadline: 12/06/2022
Billing. Responsible for creating invoices and credit memos updating customer files serving the invoices by any means, drafting credit memos sending invoices and payment reminders to customers. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses Research and resolve client billing problems or issues Excellent customer service skills and phone manner Maintain Perfect Grooming Standard Invoice Entry In SAP Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Application Deadline: 12/06/2022
Billing. Responsible for creating invoices and credit memos updating customer files serving the invoices by any means, drafting credit memos sending invoices and payment reminders to customers. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses Research and resolve client billing problems or issues Excellent customer service skills and phone manner Maintain Perfect Grooming Standard Invoice Entry In SAP Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Application Deadline: 12/06/2022
Minimum 1 year experience in customer service gender : male or female Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat. Escalating complex issues to higher authorities when necessary and following up on resolutions. Maintaining detailed and accurate records of customer interactions and inquiries. Job Type: Full-time Pay: ₹9,708.05 - ₹22,358.31 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Minimum 1 year experience in customer service gender : male or female Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat. Escalating complex issues to higher authorities when necessary and following up on resolutions. Maintaining detailed and accurate records of customer interactions and inquiries. Job Type: Full-time Pay: ₹9,708.05 - ₹22,358.31 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Role Overview: You will be responsible for managing daily operations which includes sales, inventory, customer service, and staff management. Additionally, you will supervise staff by training them in sales and communication strategies, and resolving conflicts between staff. Ensuring customer satisfaction is also a key part of your role where you will maintain effective relationships with customers and suppliers, and advise customers on items to restock or remove from the catalog. Managing inventory by ordering new supplies and arranging stock in a visually appealing and easily accessible manner will also be part of your responsibilities. Furthermore, you will monitor performance by ensuring compliance with safety regulations and suggesting improvements to the showroom. Key Responsibilities: - Manage daily operations such as sales, inventory, customer service, and staff management - Supervise staff by training them in sales and communication strategies, and resolving conflicts - Ensure customer satisfaction by maintaining effective relationships with customers and suppliers, and advising on restocking items - Manage inventory by ordering new supplies and arranging stock in an appealing and accessible manner - Monitor performance by ensuring compliance with safety regulations and suggesting showroom improvements Qualification Required: - 7 to 10 years of experience in the home appliance field - Degree or above education level Additional Details: The job type for this position is full-time and the work location is in person. The benefits include health insurance, life insurance, and Provident Fund. The preferred education level is a Bachelor's degree. Preferred experience includes 7 years in total work and 7 years in management. (Note: The company does not provide any additional details.),
Managing daily operationsThis includes sales, inventory, customer service, and staff management. Supervising staffThis includes training staff in sales and communication strategies, and resolving conflicts between staff. Ensuring customer satisfactionThis includes maintaining effective relationships with customers and suppliers, and advising customers on items to restock or remove from the catalog. Developing and implementing sales strategiesThis includes developing and implementing promotional campaigns, and negotiating prices and payment plans. Managing inventoryThis includes ordering new supplies, and arranging stock in a way that's visually appealing and easy to move around. Monitoring performance This includes ensuring compliance with safety regulations, and suggesting improvements to the showroom. Experience - 7 to 10 years in home appliance field Qualification - Degree or above Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Health insurance Life insurance Provident Fund Education: Bachelor's (Preferred) Experience: total work: 7 years (Preferred) Management: 7 years (Preferred) Work Location: In person
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input Input data into the company computer platform to keep each customer record updated Male candidate required Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) Work Location: In person
Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input Input data into the company computer platform to keep each customer record updated Male candidate required Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) Work Location: In person
Male candidates preferred Location : Kalamassery Key Responsibilities Answer inbound calls from customers in a courteous, timely, and professional manner. Understand customer needs and identify issues; provide accurate information or solutions. Resolve customer complaints / concerns, or escalate when required to higher levels. Update customer records and interaction details in the CRM system. Follow standard operating procedures (SOPs), scripts and quality guidelines. Maintain knowledge of company products / services, policies, promotions. Cross‑sell or upsell services/products, if applicable and required. Adhere to performance metrics (e.g. average handling time, first call resolution, quality scores). Attend training sessions and team meetings; stay updated with product information and process changes. Ensure compliance with regulatory requirements and data protection/privacy policies. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person
Prepare and generate accurate customer invoices based on sales orders, contracts, or service agreements. Ensure timely dispatch of invoices to clients. Track and follow up on overdue payments and outstanding accounts. Coordinate with the sales or operations teams to resolve billing discrepancies. Job Types: Full-time, Permanent Pay: ₹12,091.11 - ₹22,924.20 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Make outbound calls to customers for follow-ups, feedback, renewals, surveys, or promotional campaigns. Identify customer needs and provide appropriate solutions or escalate issues as necessary. Update and maintain accurate customer records in the CRM system. Handle objections and resolve customer concerns professionally and empathetically. Collaborate with other departments (sales, technical support, etc.) to ensure seamless customer experience. Stay up to date on product knowledge, policy updates, and system changes. Follow communication scripts and comply with company standards and guidelines. whats app 9074592608 Job Types: Full-time, Permanent Pay: ₹13,210.98 - ₹23,454.88 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Life insurance Paid sick time Provident Fund Work Location: In person