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15.0 - 20.0 years

50 - 55 Lacs

Mumbai

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The BIRO (Business Information and Records Officer) serves as the global "Business Champion" for embedding Records Management Principles within the Investment Bank. Positioned within the Divisional Data Office (DDO), this role supports the Investment Bank and is responsible for managing the Records Management risk profile in alignment with the established risk appetite. Records Management is crucial for ensuring regulatory compliance, cost efficiency, and driving growth through information insights. The BIRO is accountable for the oversight and proper implementation of the Records Management Framework within the Investment Bank, covering the entire records lifecycle, including records creation, retention, retrieval, and deletion. This role involves translating policy requirements into practical and actionable procedures for the business. Additionally, the BIRO ensures that the Investment Bank's global business areas comply with records management policy requirements for key business records, such as those related to clients, trades, risk management, and personal data. The General Data Protection Regulation (GDPR) introduced a new legal framework for the protection of personal data in the EU, with non-compliance resulting in fines of up to 4% of worldwide turnover. Compliance with various other data protection regulations across different locations is also required. Your key responsibilities As the Records Management Lead, you will be responsible for leading a team to ensure effective implementation of the Data and Records Management policy within the division. Your key responsibilities include: Team Leadership : Build and manage IB team to cover key BIRO responsibilities, setting a precedent for other areas. Lead and coordinate efforts across various teams, integrating them into the central role to ensure cohesive and efficient records management practices within IB, and alignment across other divisions. Understanding and Translating Policy Requirements : Comprehend the group Records Management (RM) Policy requirements and translate them into Investment Banking (IB) procedures, defining the RM framework for the division. Strategy and Implementation : Develop and implement strategies and plans to achieve the target operating model. Stakeholder Management : Ensure all stakeholders are informed about the requirements and their roles and responsibilities in fulfilling them. Designing, implementing and monitoring Controls : Create adequate controls to ensure adherence to the RM framework and advocate for their implementation. Audit Management : Oversee and manage audits related to records management and Data privacy, ensuring compliance and addressing any findings effectively, reporting progress to senior management. Tracking critical KPIs : Monitor the functioning of the controls through appropriate workflows, Key Risk Indicators (KRIs), and metrics. Governance Forums : Establish and manage appropriate governance forums to track and control all key KRIs, addressing and resolving any issues that arise. Liaison with COOs : Work closely with the COO to ensure comprehensive coverage and appropriate management of records related to voice and electronic communications. Data Privacy Compliance : Ensure adherence to all data privacy regulations, especially the General Data Protection Regulation (GDPR), for personal data. Privacy Notice Maintenance : Maintain the Privacy Notice, ensuring the most current version is available and submitted to new clients. Standard Operating Documents : Maintain the divisional standard operating documents and Key Operating Documents (KoDs) related to the BIRO and GDPR workstreams. Records Management : Actively manage the divisional records across all stages of the record lifecycle. Record Inventory Maintenance : Maintain the divisional record inventory in the Collibra tool. Your skills and experience Professional A strong, relevant background and 15+ years of experience working in an international Bank or comparable experience and independently driving projects, initiatives with senior stakeholders. Expert written and verbal communication skills in English Excellent ability to articulate and present complex issues combined with organizational experience and the ability to set and manage priorities Excellent quantitative & analytical skills Knowledge related to risk management and banking products, processes and systems preferred Profound knowledge of investment banking products, clients, and global operating model Very strong in use of Excel, Power point, MS Word, Access, Visio, Sharepoint Affinity to and experience with data protection matters Capability to understand and interpret legal text and discuss with control functions Experience with project management is a plus Additional languages are a plus but not must Personal High self-motivation Independent & innovative thinking and acting Sensitivity and effective relationship building skills across a diverse group of people/ different stakeholders Excellent communication skills especially in dealing with international partners Ability to work effectively within a matrix environment with high stakeholder complexity including the ability to lead and contribute to challenging discussions Reliable team player

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