Birdy's Bakery and Patisserie

Company Description Birdy's Bakery and Patisserie, established in 1992, is one of the city's oldest and most esteemed bakery and confectionary brands. Known for its impeccable taste, quality, and reliability, Birdy's has maintained its commitment to delivering exceptional products for over two decades. The bakery is renowned for its iconic items like "Dutch Truffle," "New York Truffle," and "Cuban Crunch," which have become household names. Role Description This is a part-& full time on-site role for Counter Staff at our Mumbai location. The Counter Staff will be responsible for greeting customers, taking orders, processing payments, and providing excellent customer service. The role also involves maintaining cleanliness at the service area, restocking products, and handling customer inquiries related to our bakery items. The Counter Staff will collaborate with the kitchen team to ensure timely and accurate order preparation and delivery. Qualifications Strong Communication and Customer Service skills Experience in Sales and Hospitality Knowledge of Food & Beverage handling and service Excellent interpersonal skills and a friendly demeanor Ability to work in a fast-paced environment and handle multiple tasks efficiently Previous experience in a bakery, café, or similar setting is a plus High school diploma or equivalent