About the Role: We’re looking for a detail-oriented, tech-savvy individual to join our factory operations team. This role is central to smooth day-to-day functioning across e-commerce platforms, CRM, Tally, and inventory management. Key Responsibilities: Order Management: Process daily online orders across Shopify, Myntra, and other platforms; coordinate with dispatch teams. CRM Handling: Manage customer queries, escalations, and service tickets via email, WhatsApp, and CRM tools. Listings & Cataloging: Upload/update product listings, images, pricing, and descriptions across platforms. Inventory & Reports: Generate and maintain reports for inventory, sales, returns, and fulfillment. Returns & Exchanges: Track returns and replacements for smooth resolution. Platform Coordination: Work with e-commerce partners for promotions, offers, and backend updates. Data & Insights: Prepare daily/weekly MIS reports for sales and performance tracking. Support in Promotions: Assist marketing in executing online sales campaigns and offers. Cross-Team Collaboration: Liaise with production, dispatch, and accounts to ensure end-to-end efficiency. Optional Skill - Tally & Accounts Support: Enter daily sales, returns, and expenses in Tally; assist with reconciliations and GST filing prep. Skills & Qualifications: Graduate in Business, Commerce, or related field. Knowledge of Shopify, Myntra, or other e-commerce platforms preferred. Strong MS Excel/Google Sheets skills (pivot tables, reporting). Familiarity with CRM/WhatsApp Business tools. Good communication in English and Hindi. Analytical, detail-oriented, and problem-solving mindset. Proficiency in Tally is required - preferred What We Value in You: Detail-oriented: You notice and fix errors before they cause issues. Ownership: You take responsibility and pride in your work. Adaptability: You learn quickly and stay ahead as the company grows. Team Spirit: You work well with factory teams and cross-functional colleagues. Customer-first approach: You ensure smooth processes that keep customers happy. Job Types: Full-time, Permanent, Internship Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Application Question(s): Do you have proficiency in MS Office and typing? Do you have good command over English to reply to customer queries etc.? Work Location: In person Application Deadline: 31/08/2025 Expected Start Date: 01/09/2025
About the Role: We’re looking for a detail-oriented, tech-savvy individual to join our factory operations team. This role is central to smooth day-to-day functioning across e-commerce platforms, CRM, Tally, and inventory management. Key Responsibilities: Order Management: Process daily online orders across Shopify, Myntra, and other platforms; coordinate with dispatch teams. CRM Handling: Manage customer queries, escalations, and service tickets via email, WhatsApp, and CRM tools. Listings & Cataloging: Upload/update product listings, images, pricing, and descriptions across platforms. Inventory & Reports: Generate and maintain reports for inventory, sales, returns, and fulfillment. Returns & Exchanges: Track returns and replacements for smooth resolution. Platform Coordination: Work with e-commerce partners for promotions, offers, and backend updates. Data & Insights: Prepare daily/weekly MIS reports for sales and performance tracking. Support in Promotions: Assist marketing in executing online sales campaigns and offers. Cross-Team Collaboration: Liaise with production, dispatch, and accounts to ensure end-to-end efficiency. Optional Skill - Tally & Accounts Support: Enter daily sales, returns, and expenses in Tally; assist with reconciliations and GST filing prep. Skills & Qualifications: Graduate in Business, Commerce, or related field. Knowledge of Shopify, Myntra, or other e-commerce platforms preferred. Strong MS Excel/Google Sheets skills (pivot tables, reporting). Familiarity with CRM/WhatsApp Business tools. Good communication in English and Hindi. Analytical, detail-oriented, and problem-solving mindset. Proficiency in Tally is required - preferred What We Value in You: Detail-oriented: You notice and fix errors before they cause issues. Ownership: You take responsibility and pride in your work. Adaptability: You learn quickly and stay ahead as the company grows. Team Spirit: You work well with factory teams and cross-functional colleagues. Customer-first approach: You ensure smooth processes that keep customers happy. Job Types: Full-time, Permanent, Internship Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Application Question(s): Do you have proficiency in MS Office and typing? Do you have good command over English to reply to customer queries etc.? Work Location: In person Application Deadline: 31/08/2025 Expected Start Date: 01/09/2025