Technical Support Specialist - Civil 3D Autodesk

2.0 - 6.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Technical Support Specialist at Autodesk, you will actively engage with customers from the construction and AEC community, providing effective technical solutions, direction, and troubleshooting advice. Your primary responsibilities include resolving customer issues reported via various channels, such as phone, chat, web, and online forums. You will work closely with the technical support team, product engineering team, and cross-functional teams to ensure successful resolution of reported issues. Key Responsibilities: - Provide prompt and efficient assistance to customers on a variety of issues related to Autodesk products like Revit, Navisworks, BIM, and BIM Docs. - Res...

Posted 1 month ago

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Technical Support Specialist - Civil 3D Autodesk

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Technical Support Specialist at Autodesk, you will actively engage with customers from the construction and AEC community, providing effective technical solutions, direction, and troubleshooting advice. Your primary responsibilities include resolving customer issues reported via various channels, such as phone, chat, web, and online forums. You will work closely with the technical support team, product engineering team, and cross-functional teams to ensure successful resolution of reported issues. Your role involves providing prompt and efficient assistance to customers on a variety of issues related to Autodesk products like Revit, Navisworks, BIM, and BIM Docs. You will research and d...

Posted 3 months ago

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Technical Support Specialist Autodesk

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Technical Support Specialist at Autodesk, you will actively engage with customers from the construction and AEC community to provide effective technical solutions, direction, and troubleshooting advice. If you enjoy solving problems and have a passion for customer experience, we are looking for you! Reporting to a Technical Support Manager, you will be responsible for resolving customer issues via various channels and working with cross-functional teams to ensure successful resolution. Your responsibilities will include resolving customer issues reported through chat, phone, web, and online forums, providing prompt and efficient assistance on product features and usage, documenting prod...

Posted 3 months ago

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