Billing Systems Administrator

Are you ready to transform the way businesses pay and get paidBottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team!

Position Title: Billing Systems Administrator

Position Summary:

Billing Systems Administrator

Essential Job Functions:

• Provide technical support and maintenance for the internal billing engine system.
• Work collaboratively with software engineers to develop and enhance billing functionalities.
• Monitor system performance and troubleshoot issues to ensure timely resolution.
• Develop and maintain documentation for billing processes, system configurations, and troubleshooting procedures.
• Assist in testing and deploying updates to the billing engine.
• Collaborate with business stakeholders to understand billing requirements and implement necessary changes.
• Ensure data accuracy and consistency within the billing engine.
• Support compliance with financial and regulatory standards in billing operations.
• Stay informed on emerging technologies and best practices to improve system efficiency.

Required Skills:

• 3+ years

  of experience in technical administration, software development, or production support related to billing systems.
• Strong problem-solving skills with experience in troubleshooting and debugging billing-related issues.
• Proficiency in SQL and database management for billing data analysis and issue resolution.
• Experience working in ERP environments, with a focus on billing operations.
• Ability to collaborate effectively with software engineers and business stakeholders.
• Strong attention to detail and ability to document processes clearly.
• Familiarity with Agile methodologies and experience working in a fast-paced development environment.
• Knowledge of Salesforce, Microsoft Dynamics ERP (AX 2012, D365), and ERP solutions is a plus.

Education and Experience:

• Bachelors degree in computer science, Information Technology, Finance, or a related field (or equivalent work experience).
• Previous experience in a technical billing role within a SaaS, finance, or enterprise software environment preferred.
• Relevant certifications in SQL and ERP system are a plus.