Billing Sr. Analyst Open Banking Mastercard

3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Billing Sr. Analyst in the Open Banking team, your main responsibility will be to take ownership of billing support activities. You will play a crucial role in various billing processes such as setting up new customer billing, submitting manual billing files, and analyzing billing data for reporting and trend identification. Your coordination with Sales, Delivery Operations, and GBSC Billing Operations will be essential for onboarding, updating, and terminating customers for billing and volume reporting. Additionally, your expertise in billing will be valuable during discussions of deal terms and pricing as part of the sales process. Your key responsibilities will include coordinating with Billing Operations and Business Intelligence to implement billing setup and updates, creating and submitting manual billing files, analyzing and reporting on billing data, and responding to inquiries from various stakeholders within defined Service Level Agreements. You will also be tasked with identifying opportunities for process optimization, maintaining desktop procedures, supporting collections operations, and providing routine training to internal teams on billing-related topics. To excel in this role, you should have experience in reviewing and analyzing your work for quality, productivity, and timeliness, implementing process improvements, executing controls and assessing their effectiveness, and building relationships with business partners. You should also be familiar with financial systems and applications such as Hyperion and Oracle, capable of resolving basic issues efficiently, and gaining exposure to the resolution of complex issues as you progress. In terms of education and experience, a Bachelor's degree in Accounting, Finance, or a related discipline is required, along with a minimum of three years of experience in billing operations, accounting, financial planning and analysis, or a related field. As a representative of Mastercard, you are expected to prioritize information security by abiding by security policies and practices, ensuring the confidentiality and integrity of accessed information, reporting any suspected security violations or breaches, and completing all mandatory security trainings as per Mastercard's guidelines.,

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Finance Operations Coordinator ConnectWise

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

General Summary: The Finance Operations Coordinator provides support for the Finance Operations team and is responsible for contract review, agreement creation, license provisioning, and invoicing. This role works in partnership with the cross-functional teams to complete new client billing set-up, billing adjustments, contract review, service ticket assignment, dispatch, licensing, auditing, and reconciliation for partners and vendors. Essential Duties & Responsibilities: Provides support to cross-functional teams, with a high attention to detail May assist in training and/or leading new team colleagues Reviews and processes sales contracts and orders Maintains data integrity and proper deal economics in Salesforce Reviews and provisions license keys as per the sales contracts Revises billing configuration for partners Generates monthly invoices for partners Conducts account research and analysis Escalates issues to the appropriate points as needed to ensure complete customer satisfaction Responds to partner questions Cross-trains with other team members to help provide relief when a team member is out or when workload sees higher volume than normal Knowledge, Skills, and/or Abilities Required: Ability to perform routine situations and procedures with limited supervision Excellent customer service skills Strong team player with ability to build positive and collaborative relationships within the organization Ability to follow and reinforce Standard Operating Procedures while proactively identifying issues and inconsistencies Understanding of general billing and contract terms and procedures Ability to work well in an environment with firm deadlines Results-oriented Ability to multi-task and easily adapt to procedural changes Ability to work both independently and as part of a team Strong communication skills, both written and verbal, with the ability to diffuse situations Educational/Vocational/Previous Experience Recommendations: Requires broad knowledge of job procedures and tools 2+ years of relevant experience Working Conditions: Hybrid Shift Timing: 7 PM to 4 AM,

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