Team Leader - NBFC Location: Delhi, India Experience: 2 years of experience in the NBFC/Bank/Fintech sector Preference: Immediate joiners preferred Key Responsibilities: As a Team Leader, you'll play a crucial role in ensuring compliance, managing critical reporting, overseeing legal agreements, and streamlining operations and accounting functions. Your responsibilities will include: RBI and Other Regulatory Compliances: The individual should have a basic awareness of the NBFC (base-layer particularly) related regulations, including: DEPA 2023 law, KYC 2016 and PML law, Outsourcing laws, Collection laws, Fair Conduct Code, Digital Lending Law and NBFC 2023 Law etc. Legal Agreement Management: You'll be actively involved in vetting the legal agreements to be signed with third party vendors. This includes: vetting Collection Agency Agreements, Non-Disclosure Agreements (NDAs), Master Service Agreements (MSAs) with bureaus, payment aggregators, payment gateways, AA NBFC, AA TSP and LSPs. Tech Development Liaison: You'll act as a bridge between the tech team and other departments. This involves engaging in the tech team to develop new features that enhance and streamline accounting functions. Operations Coordination: You'll serve as the central point of contact for various teams, including the tech team, billing team, accounting team, refund team, recovery team, marketing team, and LSP team. This role requires a strong understanding of regulatory compliance, excellent attention to detail for financial reconciliation, and the ability to effectively communicate and coordinate with multiple internal and external stakeholders along with an understanding of accounting concepts and digital lending guidelines. Job Types: Full-time, Permanent Pay: ₹70,833.00 - ₹79,167.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Experience: NBFC/Bank/Fintech sector: 2 years (Preferred) Work Location: In person

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. JD for L&A Business Consultant Working as part of the Consulting team, you will take part in engagements related to a wide range of topics. Some examples of domains in which you will support our clients include the following: Proficient in Individual and Group Life Insurance concepts, different type of Annuity products etc. Proficient in different insurance plans - Qualified/Non-Qualified Plans, IRA, Roth IRA, CRA, SEP Solid knowledge on the Policy Life cycle Illustrations/Quote/Rating New Business & Underwriting Policy Servicing and Administration Billing & Payment Claims Processing Disbursement (Systematic withdrawals, RMD, Surrenders) Regulatory Changes & Taxation Understanding of business rules of Pay-out Demonstrated ability of Insurance Company Operations like Nonforfeiture option/ Face amount increase, decrease/ CVAT or GPT calculations /Dollar cost averaging and perform their respective transactions. Understanding on upstream and downstream interfaces for policy lifecycle Consulting Skills – Experience in creating business process map for future state architecture, creating WBS for overall conversion strategy, requirement refinement process in multi-vendor engagement. Worked on multiple Business transformation and modernization programs. Conducted multiple Due-Diligence and Assessment projects as part of Transformation roadmaps to evaluate current state maturity, gaps in functionalities and COTs solution features. Requirements Gathering, Elicitation –writing BRDs, FSDs. Conducting JAD sessions and Workshops to capture requirements and working close with Product Owner. Work with the client to define the most optimal future state operational process and related product configuration. Define scope by providing innovative solutions and challenging all new client requirements and change requests but simultaneously ensuring that client gets the required business value. Elaborate and deliver clearly defined requirement documents with relevant dataflow and process flow diagrams. Work closely with product design development team to analyse and extract functional enhancements. Provide product consultancy and assist the client with acceptance criteria gathering and support throughout the project life cycle. Technology Skills - Proficient in technology solution architecture, with a focus on designing innovative and effective solutions. Experienced in data migration projects, ensuring seamless transfer of data between systems while maintaining data integrity and security. Skilled in data analytics, utilizing various tools and techniques to extract insights and drive informed decision-making. Strong understanding of data governance principles and best practices, ensuring data quality and compliance. Collaborative team player, able to work closely with stakeholders and technical teams to define requirements and implement effective solutions. Industry certifications (AAPA/LOMA) will be added advantage. Experience on these COTS product is preferrable. FAST ALIP OIPA wmA We expect you to work effectively as a team member and build good relationships with the client. You will have the opportunity to expand your domain knowledge and skills and will be able to collaborate frequently with other EY professionals with a wide variety of expertise. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP ISU Technical Level: Senior Consultant Experience: 3-7 Years Responsibilities To provide technical knowledge with hands-on experience for Electricity, Gas or Water Industry. Hands on experience designing the IS-U system Prepare Technical Specifications document, perform Unit Testing and provide defect management support for SAP Utilities Solution Design customized business processes and provides best practices for ISU. Communicate complex requirements to and from Technical and Non-technical stakeholders Willing to travel as per requirement Experience Should understand different business process in of Utility Industry (Regulated and Deregulated) ABAP Coding standard as per new ABAP 7.4(S4 HANA) Worked on FQEVENTS, Variants Program, Proxies, Performance tuning Strong skill set in Data Dictionary, Reports, USER Exits, Interface development, Enhancement Framework, Module Pool Programming, BOR objects, IDOC,IDEX Good Knowledge of ISU-EMIGALL Migration Tool Should have good experience in Workflow , Adobe Form and smart forms Print Work Bench (Application Forms) with Billing Master data Worked on RDI for Third Party Printing Good Understanding of Meter to cash Process with ISU-Tables Technical and Business Master Data in ISU Can Write, Review Technical Specification and UT documents Having strong understanding of integration points with cross modules EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

We are looking for an experienced Technical Lead to lead Health Care Project in Assam and oversee our Construction Management and Contracts administration project team. The position will be based in Central PM office in Guwahati and the incumbent will need to travel to various project sites within Assam as required. The ideal candidate will bring leadership, precision, and a deep understanding of the Speciality hospital / health care sector to ensure projects are completed safely, on time, and within budget. This role requires strategic planning, effective communication, and robust project management and Contract management skills to steer projects to successful completion. At Mott MacDonald, we are proud to be part of an ever-changing global industry, delivering transformative work that's defining our future. It's our people who power that performance. We employ brilliant people, and we trust them to do brilliant things. Main Responsibilities Include Steering the existing team by providing an oversight Present and Conduct Management committee meetings with Clients and Contractors Apex level Assimilation and dissemination of design briefs and project information. Develop and Monitor project planning and scheduling for time and cost. Develop billing and cash schedules complying with contract schedules. Estimating project progress and reporting (S curve). Monitoring resources, quality of delivery, day-to-day coordination, and management with project internal and external stakeholders. Manage project reporting covering progress, gray areas, forward plans, and recommendations for catch plans. Manage reviews and audits. Managing contracts, conflicts, and changes. Prepare and regularly update risk registers with mitigation plans. Mandatory Qualification And Experience Qualification: BE/BTech in Civil Engineering & Postgraduate in Civil (desirable) Total Experience: 20 to 25 Years Total experience in Hospital/Health care sectors: 12 to 15 Years Intl experience desirable Must have completed at least 2 health care projects end to end during the professional career. Contracts Management and Administration: Must have experience of working with / handling of grade A, A+ contractors Astute business and commercial sense, strong project management skills, dealing with issues related to Claims, Contractual extensions et all. Ensuring Safety Compliances and Quality Monitoring. The Candidate Must Have Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Thorough understanding of contracts, plans, specifications, and requirements of health care projects. We are a collection of leading experts who combine our different expertise to stay ahead of the curve and move the industry forward. Contributing towards career-defining projects that create essential social outcomes. With so many opportunities to learn, grow and excel, the possibilities are as varied as every individual to shape the career that's right for you. Whether you want to pursue excellence in a specialism or broaden your experience with flexible roles across our business, you're connected to a community of global experts championing you to be your best. As a proudly employee-owned business, we're here to benefit our clients, our communities and each other. Our shared success enables us to invest in creating a platform for everyone to feel safe and valued, empowered with the right tools and right support, in a place where fairness and integrity run deep. Whatever your ambition, Mott MacDonald is where everyone has the opportunity to be brilliant. We Can Offer (subject To Company’s Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmen’s compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Location(s): Guwahati, AS, IN Contract Type: Contract Work Pattern: Full Time Market: Buildings Discipline: Civil Job Ref: 9411 Recruiter Contact: Swati Prabhu Show more Show less

Job Description for OT Staff Nurse: 1. PRE-OPERATIVE CARE: - Prepare patients for IVF (e.g., oocyte retrieval, embryo transfer) and general surgeries. - Verify consent, medical history, and pre-op instructions. - Assist with IV line insertion, vitals monitoring, and psychological support. 2. INTRA-OPERATIVE CARE: - Assist surgeons and anaesthetists during procedures by handling instruments, patient positioning, and maintaining aseptic conditions. - Perform post-procedure OT cleaning, sterilization of instruments, and proper documentation and inventory management. - Monitor patients in the recovery area (PACU). - Manage pain relief, observe for complications, and document recovery status. - Communicate with OT and embryology teams regarding patient updates. - Educate patients on post-op instructions, medication, and follow-up schedules. - Ensure all documentation and discharge summaries are completed accurately. - Coordinate with reception and billing for smooth discharge workflow. - Set up and maintain a sterile OT environment for IVF procedures (e.g., oocyte retrieval, embryo transfer) and other surgical cases (e.g., laparoscopic, hysteroscopy, general surgeries). Qualification : GNM/B.Sc. Nursing with OT exposure (Female OT Staff Nurse) Working Location : GarbhaGudi IVF Centre: #Park Landing, 5AC-709, Outer Ring Rd, Balachandra Layout, HRBR Layout 2nd Block, Chelekare, Extension, Bengaluru, Karnataka 560043 Contact Details: Nanditha - 9591601113 (HR) Mail ID: hrnanditha@garbhagudi.com Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Shift allowance Work Location: In person

Job Description for Junior Accountant Job Description: We are looking for a Junior Accountant with 1–2 years of accounting experience to join our team in the Structural Steel industry. The ideal candidate should be detail- oriented, well- versed in basic accounting principles, and capable of handling day-to-day financial tasks. Key Responsibilities:  Maintain daily accounts and financial records  Handle accounts payable/receivable and reconciliations  Assist in preparing invoices, bills, and payment vouchers  Assist with GST filings, TDS, and other statutory compliance  Coordinate with internal departments and vendors for billing & payments  Prepare basic reports related to income, expenses, and bank transactions  Support the senior accountant during audits and month-end closings Key Requirements:  B.Com degree with 1–2 years of accounting experience  Working knowledge of MS Excel and accounting software (Tally/Zoho Books, etc.)  Basic understanding of GST, TDS, and statutory regulations  Good communication and organizational skills  Experience in the construction or structural steel industry is an added advantage Job Type: Full-time Pay: ₹250,000.00 - ₹400,000.00 per year Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Notice Period Education: Bachelor's (Preferred) Location: Bengaluru, Karnataka (Preferred) Work Location: In person

Key Responsibilities: Oversee and manage end-to-end revenue cycle operations, including charge entry, payment posting, claims submission, denial management, AR follow-up, and patient billing. Supervise RCM teams, ensuring KPIs and SLAs are met consistently. Monitor account receivables and take proactive actions on aging and outstanding claims. Collaborate with the credentialing, eligibility & verification, and audit teams to streamline processes and resolve escalations. Identify process improvement opportunities and drive efficiency in the revenue cycle. Generate and analyze RCM reports to monitor performance, cash flow, and trends. Ensure compliance with US healthcare regulations and payer requirements. Train and mentor team members to maintain high-quality standards. Act as the point of contact for internal stakeholders and US-based clients. Qualifications: Bachelor’s degree or equivalent; healthcare or business-related field preferred. Minimum 5 years of experience in US healthcare RCM, with at least 1–2 years in a leadership or assistant manager role. Strong knowledge of billing processes, payer guidelines, AR cycles, and denial management. Proficient in RCM tools, clearinghouses, and EMR/EHR software. Excellent analytical, communication, and team management skills. Willing to work in US shift hours. What We Offer: Opportunity to work in a dynamic and fast-growing US healthcare organization. Exposure to diverse RCM functions with career growth opportunities. Competitive salary and performance-based incentives. Supportive and collaborative work environment. Immediate joiners preferred. Job Type: Full-time Pay: ₹60,000.00 - ₹100,000.00 per month Benefits: Commuter assistance Food provided Provident Fund Schedule: Monday to Friday Night shift US shift Work Location: In person

Immediate Joiners preferred We are seeking an experienced Construction Consultant to join our construction audit consulting firm. The successful candidate will be responsible for managing individual construction audit assignments_ Skills and Requirements: Contract Administration, Planning, Billing, Coordination, Budgeting. Bachelor’s degree (B. Tech construction/ M. Tech or MBA (Preferred) PMP certification is a plus. 3-6 years of experience Civil/audit/Site engineer. Proficient with Microsoft Excel Excellent verbal and exceptional English written communication skills Ability to support Eastern Time Zone calls and working hours – as needed. Responsibilities: Will be involved in Contract Administration, Planning, Billing, Coordination, Budgeting. Construction Project Audits: Here, individual construction projects are audited to assess project performance, budget adherence, quality standards, and compliance with project specifications and contractual terms. Utilize a risk-based approach to independently evaluate, plan, perform, summarize and communicate assigned risk assessments and audit activities. utilize quantitative analysis to assess a contractor’s cost compliance with contract terms on the project in question. The quantitative analysis will focus on labor costs, Subcontractor costs, insurance costs, change order costs, and other areas of ‘leakage’. Evaluating project profitability, cost efficiency, and financial health. Analyse cost data and be able to concisely and accurately state conclusions reached from quantitative analysis. Able to understand a construction contract to assist in validation of allowable costs. Perform in-process and closeout transactional cost and billings reviews. Work with management, suppliers, and contractors to negotiate and facilitate cost recoveries Evaluate and recommend opportunities for cost saving and process improvement. Collaborating with project teams to monitor project budgets, forecast costs, analyse variance. Respond to and support client requests regarding internal control assessments, process and procedure evaluations, special investigations, and internal control education. Utilize data analysis techniques to evaluate and monitor financial and operational risks Prepare and provide written and oral reports, communications and/or presentations to management presenting observations and recommendations. Show more Show less

Additional Information Job Number 25099446 Job Category Rooms & Guest Services Operations Location Fairfield by Marriott Goa Anjuna, Survey No 11/14 Plot B C&E, Anjuna, Goa, Goa, India, 403509 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Us: Mayur Infra Construction Pvt. Ltd. is a reputed construction and infrastructure development company known for delivering high-quality residential and commercial projects across Goa. We are currently looking for an experienced Billing Engineer to join our project execution team. Job Responsibilities: Prepare client and subcontractor bills in accordance with project terms and conditions Prepare measurement sheets, abstract sheets, and reconciliation statements Verify RA bills, BOQs, and subcontractor claims Coordinate with site engineers for work updates and measurement validation Monitor material usage and reconcile with project consumption Maintain documentation of billing-related records and submit timely reports to the accounts and project teams Assist in project cost estimation and budgeting when required Ensure adherence to timelines and project budget parameters Key Requirements: Bachelor’s/Diploma in Civil Engineering 3–5 years of relevant experience in billing and quantity surveying in the construction industry Good knowledge of CPWD/contract billing standards and GST compliance Proficient in MS Excel, AutoCAD, and billing software (e.g., ERP, MS Project, etc.) Strong analytical, communication, and documentation skills Ability to work independently and coordinate across departments What We Offer: Exposure to large-scale and premium construction projects Professional growth and career development opportunities Competitive salary package as per industry standards To Apply: Email your resume to hr@mayurinfra.com with the subject: Application – Billing Engineer (Goa) Job Type: Full-time Pay: ₹22,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 15/07/2025

hr@konnectdiagnostics.com / 8919091590 Working Location :- kondapur Experience :- Fresher to Experience Note:- Healthcare Add;'d advantage Salary :- 15000 to 30000 ctc based on experience Company Description Konnect Diagnostics is a leading provider of diagnostic care services in Hyderabad, offering Pathology, Radiology, and laboratory medicine. The Radiology Department provides a comprehensive range of services including MRI, CT scan, Ultrasound, Digital Mammography, X-ray, CBCT, and BMD. The team consists of certified, licensed, and specially trained technologists dedicated to providing excellent service with a quick turnaround on radiology reports. Role Description This is a full-time on-site Finance Account Specialist role at Konnect Diagnostics in Hyderabad. The Finance Account Specialist will be responsible for financial reporting, account reconciliation, billing, and collections related to healthcare services. The role will also involve analyzing financial data, assisting in budget preparation, and ensuring compliance with financial regulations. Qualifications Financial Reporting, Account Reconciliation, and Billing skills Experience in healthcare finance and collections Analytical and problem-solving skills Knowledge of financial regulations in the healthcare industry Excellent attention to detail and organizational skills Bachelor's degree in Finance, Accounting, or related field CPA or CFA certification is a plus Experience with healthcare billing systems is beneficial Show more Show less

Company info : Toot Dental/DR Positive Health Sciences is one of the leading and well-established Homeopathic chains of clinics with branches in major cities across India. Hiring For Front office Billing Executive-Jubilee Hills-Hyderabad SALARY:13000-16000/Per Month, Negotiable, Incentives. Work Location: Kompally, Hyderabad. Responsibilities: Build and maintain strong relationships with patients and their families to ensure a seamless patient services by coordinating appointments, addressing queries, and providing necessary information. Responsible to act as a primary point of contact for patient inquiries, concerns, and other feedbacks. - Responsible For Entire Front Office Management - Receiving The New Patients And OP, Diverting Them To The Concerned Doctors - Should Handle In-Bound And Out-Bound Calls - Follow-Up Of OP Patients As Per The Schedule -Read & Validate Prescriptions (Rx) + OTC Orders -Ensure Strong Quality Checks While Packing/ Dispensing Medicines - Should Have Knowledge In MS-Office(MS-Word, MS-Excel Etc.,) - Should Have Good Communication Skills. Required skills and qualifications 1) Graduate 2) Proven experience at least 1-3years working as Patient relation officer/Billing executive/front office or sales or customer service preferably in health care industry. For Further More Details Please contact Or Share resume to (WhatsApp) 7337550168 Regards PRAVEEN -HR DR Positive Health Science/Toot Dental Job Type: Full-time Pay: ₹13,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Billing Executive: 1 year (Preferred) Front office: 1 year (Preferred) Language: English (Preferred) Telugu (Preferred) Work Location: In person

Position Title Membership – Enrollment & Billing - Team Lead Membership - BF - 11736-45455-3 - JR151450 Job Family MBR > Membership & Enrollment Rep Shift Job Description: Job Title Team Lead – Membership Requirement Type Full-Time Employee Job Location Hyderabad Requirement Level Team Lead Hiring Manager Manager Primary Skill People’s Manager Business Operations Business Membership – Enrollment & Billing Skill Category Niche About Elevance Health Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed healthcare company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular on Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. About Carelon Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis and Bengaluru, Hyderabad, and Gurugram in India, Manila in the Philippines, Limerick in Ireland, and San Juan in Puerto Rico bring innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective, and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB POSITION Carelon Global Solutions India is seeking a highly creative and meticulous Team Lead Membership, who will be responsible for the day-to-day management of the leader communication strategy, ensuring end-to-end implementation of internal communication messaging as well as social media content of leaders. The incumbent will report to Assistant Manager/Manager and will work closely with leaders as well as various other stakeholders to help drive the strategic and organizational growth goals of the organization. The incumbent must possess in-depth knowledge of the US Health Care business and should have prior experience in managing a Team of 18 associates. JOB RESPONSIBILITY Team Lead – Membership Will Be Responsible For The Following Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders Achieve individual SLA targets set as well as the account level collective targets set for the team Ensure delivery of the project from a time, cost, and quality perspective Drive continuous process improvements by initiating and delivering process improvement projects Oversee day-to-day operation Team utilization is greater than 85% or achieves the targets set by the organization Lead Lean and Kaizen projects within the team – to create customer delight Suggest and organize team-building activities 100% adherence to process specifications, compliance of self and team members training related to process and individual development Manage employee retention and engagement (manage attrition within a target range and ESAT scores) Contribute to recruitment (measure through participation in screening and interviewing candidates) Conduct performance evaluations for team members, providing constructive feedback and identifying areas for improvement Coach and mentor teams when needed QUALIFICATION Bachelor’s or Master’s degree Experience 8+ years of overall experience Minimum 3+ yrs. experience in people manager’s role US Healthcare / Enrollment & Billing Experience is MUST Skills And Competencies Responsible for serving as the operations point of contact for day-to-day operations, but not limited to, facilitating issue resolution, meeting goals and targets TL should be able to analyze inventory and plan and deploy the workforce accordingly Should track and report performance data to internal leaders and onshore partners Manage new hire associates and plan their training and refresher training as needed Excellent Data management and Data presentation skills(MS Office – Minimum) Should be able to manage and track the aspirations of the team and help them develop Conduct performance evaluations for team members, providing constructive feedback and identifying areas for improvement Manage employee retention and engagement (manage attrition within a target range and ESAT score Push for innovation and enhancements Attend onshore/offshore with different business partners and share /deliver findings /asks. Agile & Solution centric Inclusive Flexible to work in night shifts/Work from the office Inclusive THE CARELON PROMISE Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer our associates a world of limitless opportunities. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, giving you purpose and belonging. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center EQUAL OPPORTUNITY EMPLOYER Carelon is committed to a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Disclaimer: Offered designation titles differ* Job Type Full time Show more Show less

Required OP Billing / IP Billing executives should have the knowledge in hospital field experience cash billing and insurance Minimum experience : 1yr to 2yr able to handle all Front Office executive duties. interested candidates can call / can share resume to the contact number : 9133045410 Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 25/06/2025

Role Overview The Senior Project Manager – Execution will lead multiple commercial interior project sites from mobilization to handover. This role demands strong execution capabilities, leadership in handling on-site teams, and deep experience in managing commercial interior works like office spaces, retail outlets, co-working areas, showrooms, and more. Key Responsibilities End-to-end management of commercial interior execution projects from start to finish. Lead site execution teams (site engineers, supervisors, contractors, vendors) ensuring timely and quality delivery. Plan, schedule, and monitor project timelines, manpower, materials, and costs. Review drawings, GFCs , and ensure strict adherence to approved layouts and BOQs. Coordinate with clients, architects, consultants, and internal design/production teams. Vendor management – track progress, manage billing, and ensure site readiness as per milestones. Ensure adherence to safety protocols , quality benchmarks, and compliance requirements. Maintain accurate MIS reports , daily/weekly site reports, and update project progress dashboards. Manage snag lists, final handovers, and client satisfaction metrics. Anticipate site issues and resolve them proactively with minimal escalation. Required Skills & Qualifications Bachelor's Degree in Civil Engineering / Interior Design / Architecture. 10+ years of experience with minimum 6+ years handling only commercial interiors . Proven expertise in handling corporate offices, retail outlets, commercial fit-outs . Deep knowledge of materials, finishes, timelines, vendors , and modular systems. Strong team leadership, vendor negotiation, and cross-functional coordination skills. Proficiency in MS Project/Primavera, AutoCAD, Excel, and site documentation tools. Ability to handle multiple projects across locations and tight deadlines. Preferred Attributes Experience working with premium clients or MNCs in fit-out execution. Ability to work under pressure and adapt to dynamic site conditions. Excellent communication and client handling skills. Eye for detail and passion for quality execution. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person

Role Purpose We have an exciting opportunity for a Data Architect to support Finance, Compliance and Risk programmes through delivery of a comprehensive data strategy supporting Transformation targets. We are looking for enthusiastic and passionate Data Architect to join a dedicated and collaborative team as we strive to deliver excellence to our customers. The ideal candidate needs to have a strong delivery record in delivering data frameworks, architecture and operating models. Join us in making a positive impact. Role Responsibilities: Build, maintain and communicate/promote data models and data flows for Corporate engineering, including alignment against upstream and downstream dependencies with CRM, Finance, Compliance and Risk Support development of Data Governance strategy, based on Enterprise Data policies, Control and Regulatory requirements, and wider industry standards Define and develop Conceptual Data models working in close collaboration with Business, Change and Tech Partners Develop logical and physical data models, informed by conceptual and information models, and establish clear relationships and dependencies between these models Design functionality to handle data integration, migration and archiving, including duplicate data management Profile and analyse large volumes of historical data to support data lifecycle activities Alignment of technology data concepts to business outcomes and processes Formulate test scenarios and test the data model / transformation logic, generate status reports, and run sign-off sessions with senior program managers Build Data Quality and exception management framework including functionalities to handle manual / auto data correction, manual uploads, etc. Skills Required: Good background and experience as a data architect and/or senior data modeller for data platforms or solutions Previous experience of delivering strategic data solutions against Customer, Finance, compliance or Risk requirements (e.g. orders, billing, accounting, procurement) in banking and financial services, similar regulated organisations or a business-to-business sales organisation Solid grasp of Data Governance and Data Management concepts, including metadata management, master data management and data quality Experience of promoting and delivering end-to-end operating models and frameworks Understanding of data warehousing concepts and methodologies, including Kimball and Data Vault 2.0 Ability to combine strong conceptual and critical thinking and apply a practical mind to drive tasks Good proficiency in SQL: Hands on experience/fluency in SQL joins and ability to write simple to moderately complex SQL queries Be flexible and adaptable with a hands-on approach with excellent problem-solving skills Experience handling products on different solution models (SaaS, PaaS, managed service etc.) Proven track record of using industry standard processes and frameworks Strong verbal and written communication skills, with ability to communicate technical information to non-technical partners and to listen to identified concerns and adapt accordingly LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Manage and oversee the entire Record to Report (R2R) process, ensuring accuracy and compliance with accounting standards for an insurance client. Ensure timely and accurate preparation of reporting (billing & account status, metrics, effectiveness, etc.) and attend monthly / quarterly calls with Branches / Operations / FP&A. Oversee the period – end close cycle – Month-end/Quarter-end/Annual for local books of various countries Expert knowledge on GAAP consolidation cycle and ability to review consolidation financials and provide commentary for Group consolidation Collaborate with cross-functional teams to streamline processes and improve financial data integrity. Show more Show less

Primary Responsibility This role is primarily responsible to deal with customers/other suppliers and investigate to come out with the final solution. Performance Parameters Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service representative’s soft skills Authentication - Measurement of the customer service representative’s soft skills Negotiation skill- finding out the problem and if required to make a decision on waiving off /negotiating some bill amount. Inquiry Review - Measurement of the customer representative’s conformance to inquiry review requirements Attendance - dependability Schedule Adherence - punctuality First call resolution Customer Experience - Measurement of the customer service representative’s soft skills Role Responsibilities Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets in accordance with SLA and any internal standard are met Initiate and manage Field support / Voice / Collectio n process. Provide resolution by catering exceptions and update systems accordingly. Opening Account / Closing Account Verifying customer details Adjusting technical information on the account Investigate Metering / Industry / Billing accounts Issue relevant system generated letters Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards. Ensure adherence to established attendance schedules Ensure adherence to Company Policies and Procedures Ensure use of standard verbiage – use of short & effective statements. Resolve customer queries / record claim in first call itself Take ownership for settling calls dealt with by the agent. Ensure that all calls dealt with provide excellent customer satisfaction and experience. Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required. SME/ Process Trainer for the purpose of training as and when required. QCA and CEA for the purpose of training and audit. Minimum Qualification Total of fifteen (15) years of education including, at a minimum, (i) a degree from a university or Government-recognized private college degree program of three (3) years or more, or (ii) a diploma of three (3) years or more from a Government registered and nationally recognized educational institution providing diplomas in the hospitality, tourism or travel industry. Minimum Experience Domain knowledge 1 year + Candidate should have BPO voice experience or hospitality, customer service, tourism or travel industry experience Technical Skills Minimum 1 year of experience working with Utilities process Basic Knowledge Of Computers Knowledge of key parts of the computer and rebooting the system. Preferably good typing speed and accurate system updation. Phone/ Call Master Handling Skills Keyboarding Skills (Typing Skill > 20 wpm) Soft Skills Required Skills: Good Spoken English Excellent written and verbal communication skills Ability to communicate correctly and clearly Good Problem Solving Skills Strong troubleshooting skills Ability to approach problems logically Strong customer service focus Ability to empathize with the customer Prioritizing customer needs Ability to communicate correctly (grammatically and contextually correct) and clearly. Customer Service Focus – Ability to clearly understand the problem of customer and empathize him/her Good problem solving, reasoning, data gathering and analytical skills. Should have 12 and above as a CEF ratings / scores Product Specific Knowledge Knowledge about the General Information about British Gas Knowledge about “SAP, Siebel & ET Databases” Call Opening and Closing Scripts Login Procedures to various applications like -> Center Vu, Dialer, SAP, & Siebel Knowledge of Processes outlined for Case Handling Call Escalations Call Forwarding Call Reporting / Data Logging Phone / Call master Handling Skills Keyboarding skills Desirable Skills Attention to detail Adaptable & Flexible Active Listening skills. Should show capabilities to drive a discussion Self discipline Learning and decision making Listening, Patience, and Action oriented Show more Show less

Overview: The DRG Auditor is responsible for performing an in-depth review of select inpatient medical records to ensure that the assigned codes and DRG are supported by clinical documentation and all diagnoses and procedures are coded with the required specificity and the discharge disposition and the POA are correct Knowledge of IPPS methodology is required. Responsible for mentoring and training other coders. Provide ongoing feedback and education to coding staff and Clinical Documentation Specialists. Review medical records to ensure accurate coding and billing practices in accordance with established guidelines and regulations. Identify discrepancies, errors or potential fraud in coding and billing practices. Analyze coding trends and patterns to identify areas for improvement or potential risks. Collaborate with stakeholders to address coding and billing issues and improve documentation practices. Provide feedback and education to coding staff, providers on coding guidelines, documentation guidelines and regulatory changes. Prepare audit reports summarizing findings, recommendations, and suggesting corrective and preventative actions. Stay current with updates to coding guidelines, regulations and industry best practices. Assist in developing and implementing policies, procedures and tools to support accurate coding and billing practices. Qualifications: Bachelors in nursing preferable / Bachelor's in science. Certification- Mandatory CCS - Certified Coding Specialist, CIC - Certified Inpatient Coder Skills and abilities: Auditing experience on IP DRG. Knowledge in Microsoft outlook/excel/word. Exposure on 3M software and NLP tool. Additional And Essential Responsibilities Follow every aspect of SOP without fail Complete received Audits with Quality To achieve Quality and production target Follow project related protocols and instructions Escalate issues, identify trends... Update all the logs like productivity, Clarification log, and any other logs applicable, daily Check with Manager /TL in case of clarifications All emails from Manager should be answered promptly without fail Ensure compliance of entire team for HIPAA,OIG Good excel skills Flexibility Good Communication Show more Show less

Perform Vendor creation, Invoice Processing and T&E Reimbursement for clients. Good communication for client calls Demonstrate good knowledge of Accounts Payable principles and concepts. Contact customers via email and Chat channel on a day-to-day basis. Exhibit strong proficiency in Google Spreadsheets. Display excellent verbal and written communication skills, with fluency in English. Provide and accept timely feedback on process training Clear the workflow daily and provide confirmation to the supervisor. Acquire new process knowledge and operate as a domain knowledge expert; maintain an exceptional database and process updates. Substitute for the Assistant Manager in their absence on the floor. Contribute to processing as needed and ensure targets are met in accordance with the Statement of Work (SOW). Work on process improvements and promote the sharing of best practices across the team. Ensure adherence to company policies and procedures. Key Role & Responsibilities. Perform Order Management, Customer setup and Billing for clients. Good communication for client calls Demonstrate good knowledge of Accounts Receivable principles and concepts. Contact customers via email and Chat channel on a day-to-day basis. Exhibit strong proficiency in Google Spreadsheets. Display excellent verbal and written communication skills, with fluency in English. Provide and accept timely feedback on process training Clear the workflow daily and provide confirmation to the supervisor. Acquire new process knowledge and operate as a domain knowledge expert; maintain an exceptional database and process updates. Substitute for the Assistant Manager in their absence on the floor. Contribute to processing as needed and ensure targets are met in accordance with the Statement of Work (SOW). Work on process improvements and promote the sharing of best practices across the team. Ensure adherence to company policies and procedures. Show more Show less

Job Title: Accountant Assistant Experience Required: 1 to 2 years Job Type: Full-time, Permanent Salary: ₹20,000 – ₹25,000 per month Job Summary: We are looking for a motivated and detail-oriented Accountant assistant to join our finance team. The ideal candidate should have a solid foundation in accounting principles, practical experience with Tally ERP, and the ability to manage billing, purchase entries, reconciliations, and GST-related activities efficiently. Key Responsibilities: Accurately enter purchase invoices into the accounting system. Manage and process daily or weekly billing activities. Conduct bank reconciliations and reconcile vendor accounts regularly. Handle GST input/output tracking and ensure timely filing and compliance. Maintain well-organized financial records and supporting documentation. Coordinate with vendors for invoice clarifications and payment follow-ups. Execute daily accounting tasks and maintain financial data using Tally ERP. Skills & Qualifications: 1–2 years of experience in accounting or finance roles. Proficient in Tally ERP software. Sound knowledge of GST regulations and tax procedures. Strong understanding of accounting entries, reconciliations, and financial documentation. High attention to detail with excellent organizational skills. Familiarity with MS Excel and standard office documentation practices. Good communication skills for vendor interactions Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries. Position: We are seeking to appoint an Executive Assistant to join our expanding team and support our growth. The Executive Assistant will provide legal and administrative support to the Executive team and act as ‘office manager’ to support the smooth day to day operations for the business. The position would suit a professional who has experience of working in a professional environment and wants to develop and grow their experience in a start-up environment. The role has multiple demands and would suit someone who always thrives in a fast paced and dynamic environment balancing speed and quality in task completion. In brief, the role holder would need to assist the Operations Director and their Executive and Senior Management Teams as needed by carrying out Legal, billing, general administration duties and managing documentation. Responsibilities: Administrative Support: o Drafting routine correspondence and legal documents. o Managing and organizing legal files and documents. o Handling phone calls, emails, and other communications. Legal Research: o Conducting legal research to gather relevant information for cases. o Assisting in the preparation of legal arguments, motions, and briefs. o Summarizing legal documents and precedents. Document Preparation: o Preparing and formatting legal documents such as contracts, pleadings, and affidavits. o Filing legal documents with courts and administrative agencies. o Ensuring documents comply with legal procedures and regulations. Client Interaction: o Communicating with clients to gather information or provide updates. o Scheduling appointments and managing calendars for attorneys. o Assisting in client intake and maintaining client databases. Billing and Record-Keeping: o Assisting with billing processes and maintaining billing records. o Keeping track of billable hours and expenses. Technology and Software: o Managing electronic filing systems and databases. Confidentiality: o Maintaining strict confidentiality regarding client information and legal matters. Collaboration: o Collaborating with attorneys, paralegals, and other legal staff. o Providing support to legal teams as needed. Requirements: A full-time degree with a specialization in Corporate Law Must have experience in drafting contracts and agreements Must have exposure working with International Law Keen to learn and progress in your career, and passionate about working in a start-up that’s making a difference to people’s lives and careers. Able to think on your feet, with a proactive approach and able to work effectively, independently and as part of a team small and growing team. An outstanding communicator, displaying superb written and spoken English. Comfortable in liaising with individuals at all levels Able to respond effectively to stakeholders and time sensitive queries. Able to produce documents and reports when required and present findings back to senior management in a clear and articulate manner. Has demonstrable multi-tasking skills, able to show evidence of effective workload prioritization, being super-organized and showing great attention to detail. Strong IT literacy and proficient in MS Office having advanced Word, Excel and PowerPoint skills. Able to work in an agile environment where focus can be on multiple concurrent projects, and to priorities workload accordingly. Trustworthy and discreet, able to process data and information with uncompromised integrity and confidentiality. Can demonstrate critical thinking and sound decision-making skills. Able to work as part of a diverse team, build trust and ask for help when needed. Other information: Please note this position is only available on our Consultancy Agreement. We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. Please share your CV in English. We wish you every success. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Apply for this job

CASHIER/SALES ASSITANT/ GROCERY SUPERMARKET Customer Service: Greet customers politely. Answer customer queries and provide information about products and offers.  Billing and Payments: Scan items and ensure accurate billing. Receive payments through cash, cards, UPI, or other payment methods. Issue receipts, refunds, or exchanges as needed.  Cash Handling: Maintain a balanced cash register. Handle cash responsibly and ensure accurate end-of-day reconciliation.  Product Handling: Ensure items are scanned and packed properly. Handle perishable and delicate items with care.  Skills Required: Basic math and computer skills Good communication and interpersonal skills Attention to detail Time management and efficiency Customer-focused attitude Ability to work under pressure, especially during peak hours Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Rotational shift Weekend availability Work Location: In person Expected Start Date: 20/06/2025

Job Title: Sr. Customer Service Executive Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt Ltd (HUMS) is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects. Position Overview: We are currently seeking an fresher to join our Customer Service department. As a Customer Service Executive, you will be the primary point of contact for our clients, providing support and assistance with their inquiries and concerns. You will ensure that our clients receive outstanding service and have a positive experience with our company. The successful candidate will have a good communication skills and willing to learn new things Responsibilities: Serve as the first point of contact for clients, responding to inquiries and providing information about our healthcare services. Investigate and resolve escalated issues in a timely and satisfactory manner, ensuring customer satisfaction and retention. Conduct follow-up communications with clients to ensure their issues have been resolved and they are satisfied with the service provided. Act as the point of escalation for complex or sensitive customer inquiries and complaints. Collaborate with other departments, including Sales, Marketing, and Operations, to address customer needs and improve the overall customer experience. Prepare and present regular reports on customer service performance, including key metrics, trends, and insights. Requirements: Candidate must have a Bachelor's Degree Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal stakeholders. Ability to work well under pressure and handle multiple priorities in a fast-paced environment. Diversity, equality, and inclusion: Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. Benefits: Competitive salary (including EPF and PS) Health insurance Four days’ work-week (Monday – Thursday) Opportunities for career growth and professional development Additional benefits like food and cab-drop are available Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you! In case of any queries, please feel to reach out us at recruitment@hupcfl.com Note: Available to take calls between 4:45 PM to 3:45 AM IST only from Monday to Thursday. #LI-DNI m30ddiNEdB

Job Title : Patient Counsellor Location : Lux Hospitals, Near IKEA, Gachibowli, Hyderabad Job Type : Full-time | Day Shift About the Role We are looking for a qualified and compassionate Patient Counsellor to join our team at Lux Hospitals. The ideal candidate should have hands-on experience in patient counselling, with a sound understanding of the hospital billing process and insurance coordination. Key Responsibilities Counsel patients and their attendants regarding treatment plans, procedures, and financial aspects Guide patients through the admission, surgery, discharge, and follow-up process Explain billing details including room rent, procedures, and consumables Coordinate with the insurance desk for pre-authorizations, approvals, and claim submissions Act as a bridge between patients and hospital departments to ensure smooth communication Address patient concerns with empathy and maintain a high level of hospitality Requirements Experience : Minimum 2–3 years of experience in patient counselling in a hospital setting Knowledge : Must have working knowledge of IP billing , insurance procedures , and hospital workflows Skills : Excellent communication, empathy, and coordination skills Language : Proficiency in Telugu, Hindi, and English preferred Location : Candidates residing near Gachibowli / IKEA area or willing to commute daily are preferred Shift Timings Day Shift (No night duty) Why Join Lux Hospitals? Work with a patient-first hospital committed to excellence Friendly work environment with growth opportunities Exposure to multi-specialty departments and real-time patient engagement Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Experience: Patient Counselling: 2 years (Required) Work Location: In person Application Deadline: 24/06/2025