BillDesk is a leader in driving digital payments and digital commerce for over a decade. BillDesk technology and integrated solutions are making digital payments easy and accessible to merchants, financial institutions and governments. The integrated technology platform and unified APIs make payments seamless. Payments more reliable and faster. Payments with higher conversions. With over 100 Mn API calls per day and 3 Bn payments aggregating over USD 90 Bn, BillDesk platform stands ahead with robustness and service dependability. BillDesk is an equal opportunity employer that places respect in the workplace, barrier-less two-way communication, strong collaboration and being a trusted partner to clients among its core principles. We invite original thinkers, problem solvers and people who enjoy taking responsibility to chart our course as we create the future of payments technology.
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Experience 8 to 10 years of post-qualification experience in Contract Management, Product Advisory and Governance either as in-house counsel or external/law firm counsel or both. Good background of FinTech business, Companies Act, 2013, RBI (PAPG and KYC) & FEMA regulations, Data Privacy Laws (including DPDP Act, 2023 and GDPR), Contract Management related work in Digital Payments, BBPS and financial services space. Experience in developing and implementing processes for efficient and streamlining Legal operations especially for Contract Management including optimizing contracting process, TAT expectations, stamping, e-sign, repository access etc. Strong drafting, communication and influence building skills with past record of leading teams. Exposure to a variety of contracts – Complex IT/ Software Development, e-commerce marketplace, payments, real estate to variety of vendors, suppliers, employment, service and partner contracts. Skills Well versed with legislative and regulatory changes, improve contract versions/templates, particularly with IT and Data Protection laws, Contract Act, RBI PAPG and BBPS guidelines. Drive high stake and complex contracts including negotiations and contract finalization. Committed and ready to work under constraints/pressure. Ability to work in a highly dynamic environment and collaborate with various internal and external stakeholders. Drafting, review and advisory experience in Documentation and Policy making work related to Digital Payments (like payment aggregation, gateway, TPAPs, e-commerce marketplaces). Develop commercial understanding of the businesses and product lines for risk assessment of mandatory legal & compliance requirements. Evaluate impacts of any new changes in laws and regulations, anticipate issues and proactively solve for open gaps, eliminate or mitigate risks. Good analytical, research and multi-tasking abilities to provide time-sensitive support on legal and regulatory issues in connection with business operations of BillDesk (www.billdesk.com) High degree of professional ethics, integrity, analytical, interpersonal and judgement skills. Responsibilities Drafting, review, negotiation and standardization of various new, bespoke and existing templates for meeting ongoing business and product requirements. Highly diligent and professional acumen to foresee and manage Contractual, Governance, Regulatory and Reputational risks to BillDesk and its group companies. Training around important legal developments to relevant employees on periodic basis. Deliverables Negotiates, drafts and advises on legal agreements, business SLAs and end to end contract management to the Business and Product teams. Should be able to work independently, guide and manage legal team for achieving desired results and counsel cross-functional teams in a fast paced and diverse environment. Qualification 3/ 5-year law course graduate from a reputed law school. CS qualification (not mandatory) 1st class distinction grades both in SSC and HSC levels. Relevant Industry Banking / Online Payment Gateway (PSO) / Fintech registered with RBI or NPCI / Financial services (NBFC or Insurance) Show more Show less
Mumbai Metropolitan Region
Not disclosed
On-site
Full Time
As a part of the Integration and Support team, the person will lead the client onboarding process, ensuring seamless integration of our products while actively engaging with clients to address their needs. This role requires a strong understanding of the product, APIs and good communication skills to facilitate collaboration across internal teams and deliver top-notch technical support. Responsibilities: Client Onboarding and Integration: Manage the onboarding process for new clients, ensuring smooth integration of our products and services. API Understanding: Utilize a functional understanding of APIs to facilitate integration and troubleshoot issues. Internal Coordination: Work closely with internal teams to ensure effective communication and coordination for integration projects. Client Interaction: Engage with clients to understand their needs, provide support, and resolve any integration-related issues. Documentation: Create and maintain clear documentation for integration processes and client interactions. System Testing: Perform UAT system integration testing to ensure compatibility and performance. Troubleshooting: Identify and resolve problems with integrations, providing technical support and guidance to clients and internal teams. Communication: Good communication skills - spoken & written. Minimum Qualification BE/ BTech/ BSc (IT) Required Skill Set Integration / Testing Relevant Industry Preferably Fintech, Banks or Financial institutes. Open to other sectors as well Experience - 2 to 5 years Show more Show less
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
Job Description We are looking for a proactive communicator to deliver on strategic corporate communications and engagement. The candidate shall be exposed to a dynamic environment working with multiple stakeholders to sharpen and deliver on our brand strategy. This role requires a strong focus on technical writing with Product & Technology teams, eagerness to learn and drive engagement across channels. Content Creation & Execution (Written & Visual) Produce impactful communication assets such as newsletters, social media posts, website content, emailers, and presentations ensuring consistent brand voice and messaging to support business objectives. Drive brand storytelling through well-researched case studies, blog posts, video scripts, and technical content that translate complex concepts into clear, engaging narratives for diverse audiences. Manage coordination with designers, agencies and vendors to ensure timely, high-quality delivery of creative assets that support key campaigns and initiative Internal Communications Execute high-engagement internal campaigns and employee initiatives that enhance organizational culture and alignment. Collaborate with the HR team to ensure clear, consistent internal messaging across platforms, reinforcing company values and updates. Social & Digital Communications Plan, create and manage social media content to build thought leadership and increase brand visibility among target audiences. Analyze performance metrics and recommend data-driven improvements to increase reach, engagement and effectiveness of digital campaigns. Project & Campaign Management Lead end-to-end execution of communication rollouts and integrated campaigns—ensuring alignment with goals, timely delivery and cross-functional coordination. Maintain detailed content calendars, enabling proactive planning, consistent messaging and efficient execution across all communication touchpoints. Desired Profile Bachelor’s degree in communications, Journalism, Marketing or English is preferred. 5-7 years of experience in corporate communications in a technology – product or services company, preferably payments Excellent written and verbal communication skills. Strong attention to detail, organizational skills and multitasking ability. Experience using tools like MS Office, Canva, Hootsuite, or similar content scheduling tools. Ability to write technical content pieces that simplify complex topics while maintaining accuracy and clarity for both expert and non-expert audiences. A team player who is proactive, organized, adaptable and solution oriented. Minimum Qualification Minimum qualification is graduation. MBA is an added advantage. Required Skill Set Cross-functional collaboration, analytics focused, creativity, excellent written and verbal communication. Relevant Industry Fintech/ Payments, Banking, Digital Payments, B2B SaaS Min. Exp. 5 years Max. Exp. 7 years Location Mumbai
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