Customer Experience Associate, Spanish Ethos

1.0 - 5.0 years

0 Lacs

karnataka

On-site

You will be joining Ethos, a company that is dedicated to making life insurance more accessible and convenient for millions of families by leveraging technology and data science. With a focus on delivering an exceptional customer experience, you will play a key role in supporting both new and existing Spanish/English speaking customers and insurance agents. **Key Responsibilities:** - Ensure accuracy in communicating policy status and agent compensation information - Familiarize yourself with various systems related to policy information and partner agent operations - Provide top-notch service through email, live chat, SMS, and phone in both Spanish and English - Develop a deep understanding...

Posted 1 week ago

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Customer Experience Associate, Spanish Ethos

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Bilingual Customer Experience Associate at Ethos, you will play a crucial role in delivering exceptional service to both new and existing Spanish/English speaking customers and insurance agents who collaborate with Ethos. Your primary responsibility will be to ensure a seamless and positive experience for all individuals interacting with the company. You will need to exhibit a strong customer-centric approach, impeccable attention to detail, problem-solving capabilities, and outstanding communication skills to excel in this position. The ability to communicate effectively in both Spanish and English, both verbally and in writing, is a mandatory requirement. You should hold a minimum B2 ...

Posted 2 months ago

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