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8.0 - 10.0 years
27 - 42 Lacs
Hyderabad
Work from Office
Job Summary Lead deliver and monitor key improvements to the currently installed systems and infrastructure. Work with product owners architects and others to implement world-class solutions that meet regulatory and customer needs. Drive improvements and upgrades to the environment from conception through to implementation Responsibilities Install configure test and maintain operating systems application software and system management tools Provide an advanced level of support to the existing environment Identify prioritize and execute tasks in the software development life cycle (SDLC) Proactively ensure the highest levels of systems and infrastructure availability Maintain security backup and redundancy strategies Maintain CI/CD pipelines to automate routine build and testing activities Write and maintain custom scripts to increase system efficiency and lower human intervention time on any tasks Work with an issue/problem management system to ensure services are provided according to relevant SLA(s) Participate in the backlog grooming and sprint planning sessions analysing requirements providing complexity estimates and proposing low-level implementation plans. Collaborate with a global group of internal teams that span Asia Europe and Americas. Ensure software is up-to-date with latest technologies and standards Assist front-line support teams in resolving customer and production issues. Escalate risks and issues and provide status reports for management. Write and maintain appropriate documentation for manual and automated processes. Understand existing complex environments and be able to easily identify problem areas and undertake successful implementations to resolve and/or mitigate. Perform occasional weekend work (e.g. patching upgrades VM migrations) Minimum 5 years experience as Devops/Site Reliability Engineer Working experience in installing configuring and troubleshooting Windows and Linux environments Experience with Automation CI/CD Gitlab Ansible and Terraform Scripting skills and (Bash Python) Working experience in setting up SLI/SLO/SLA for any new services in the monitoring systems Experience with monitoring systems Genios Big Panda Datadog) Experience with virtualization and containerization (VMware Docker Kubernetes EKS) Fair understanding of Agile methodology Experience in AWS Azure Windows eco system is plus Good working knowledge Jira Confluence and SNOW tools
Posted 2 weeks ago
4 - 7 years
3 - 8 Lacs
Bengaluru, Hyderabad, Kolkata
Work from Office
Role : Aternity Support Executive Location : Kolkata, Bangalore, Hyderabad, Chennai Experience : 6-10 Key Responsibilities: Follow ITIL Best Practices and work on various ITIL processes such as Incident Management, Change Management and Service Now Requests etc. Implement Intelligent automation tools, dashboards to reduce manual effort Understand the overall technical architecture and implement improvements Technical Skills: Good knowledge on any of two technology- Linux, SQL, Selenium, Java,and python Proficient in HTML and browser concepts, able to create Aternity signatures/BSM scripts and grasp underlying concept. Ability to analyze workstation and browser app performance is advantageous. Utilize Aternity and Big Panda to enhance understanding of performance issues. Strong technical understanding. Ability to troubleshoot complex issues and assist team members effectively. Operating in shifts in support engagement. Must have good problem solving capabilities and good communication skill. Powershell scripting knowledge is a plus Tableau knowledge is a plus Mandatory Teck Skills : Aternity, Big Panda, any of two technology- Linux, SQL, Selenium, Java,Python Note : Only technical candidates are eligible (B.Tech/BE, BCA/MCA, M.Tech/ME) etc Interested candidates share your updated resume at reshmi.das@sdnaglobal.com mention subject line as "Applying for Aternity Support Executive
Posted 3 months ago
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