Big Data (Hadoop) Support Engineer

Role Overview: As a Technical Support Engineer specializing in Big Data applications and systems within the Hadoop ecosystem, your primary responsibility is to provide technical support and troubleshooting to ensure the smooth functioning of these systems. You will collaborate with engineering teams, monitor system performance, and assist in the deployment, configuration, maintenance, and upgrades of Hadoop clusters. Your role also includes developing documentation, implementing data backup procedures, and staying updated with the latest Hadoop technologies and support methodologies. Additionally, you will participate in on-call rotations and contribute to the training and onboarding of new team members and users. Key Responsibilities: - Provide technical support and troubleshooting for Big Data applications and systems built on the Hadoop ecosystem. - Monitor system performance, analyze logs, and identify potential issues proactively. - Collaborate with engineering teams to deploy and configure Hadoop clusters and related components. - Assist in maintenance and upgrades of Hadoop environments to ensure optimum performance and security. - Develop and maintain documentation for processes, procedures, and system configurations. - Implement data backup and recovery procedures to ensure data integrity and availability. - Participate in on-call rotations to provide after-hours support as needed. - Stay up to date with Hadoop technologies and support methodologies. - Assist in the training and onboarding of new team members and users on Hadoop best practices. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 3+ years of experience in Big Data support or system administration, specifically with the Hadoop ecosystem. - Strong understanding of Hadoop components (HDFS, MapReduce, Hive, Pig, etc.). - Experience with system monitoring and diagnostics tools. - Proficient in Linux/Unix commands and scripting languages (Bash, Python). - Basic understanding of database technologies and data warehousing concepts. - Strong problem-solving skills and ability to work under pressure. - Excellent communication and interpersonal skills. - Ability to work independently as well as collaboratively in a team environment. - Willingness to learn new technologies and enhance skills. Note: No additional details about the company were provided in the job description.,