5.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

**Job Description:** **Role Overview:** In this role, you will be responsible for designing, implementing, and governing the CMDB architecture and governance of the ServiceNow platform. You will utilize your expertise in the Common Service Data Model (CSDM), Configuration Management Database (CMDB), and platform data governance to ensure the integrity, reliability, and effectiveness of configuration data, supporting key business outcomes across the organization. **Key Responsibilities:** - Lead the design, architecture, and strategy for the ServiceNow CMDB, ensuring alignment with the Common Service Data Model (CSDM) framework, defining CI classes, and relationships. - Establish and enforce comprehensive data governance policies, standards, and procedures to maintain high levels of data quality, integrity, and consistency. - Architect and oversee integrations with data sources, including ServiceNow Discovery and IntegrationHub, to ensure accurate and automated CMDB population. - Design and implement Service Mapping to visualize service-to-infrastructure dependencies, providing a clear view of IT service composition. - Monitor and optimize CMDB performance, health, and scalability, using dashboards and metrics to report on status and compliance. - Act as a subject matter expert, mentoring team members on CMDB best practices, and collaborate with stakeholders to gather requirements and deliver effective data solutions. **Qualifications Required:** - Bachelor's degree in Computer Science, Management Information Systems, or other technical field, or equivalent practical experience. - Certification in ServiceNow Configuration Management Database (CMD), Certified Service Desk Manager (CSDM) (e.g., CIS - Data Foundations). - 12 years of experience in IT. - 5 years of experience in ServiceNow CMDB design and implementation. - Experience in data modeling, normalization, and reconciliation techniques. - Experience in the ServiceNow platform, including CMDB, CSDM, Discovery, Service Mapping, and IntegrationHub. - Experience with The Information Technology Infrastructure Library (ITIL) principles, such as Service Asset and Configuration Management (SACM). **About the Company:** At Corp Eng, we build world-leading business solutions that scale a more helpful Google for everyone. As Google's IT organization, we provide end-to-end solutions for organizations across Google, delivering the right tools, platforms, and experiences for all Googlers to create more helpful products and services for everyone. Simply put, we are Google for Googlers.,

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