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2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Production Support Analyst, you will be responsible for providing direct customer service to Client customers who require data and reports from the Enterprise Data Warehouse (EDW). Your role will involve assisting clients, investigating helpdesk cases, providing timely follow-up, and resolving reporting and querying inquiries. Additionally, you will engage in proactive client support activities such as data education training, client group sessions, and support for various business intelligence tools and functionalities. Your duties and responsibilities will include reviewing and investigating customer support cases, diagnosing issues related to client reports, developing training mater...
Posted 3 months ago
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