Job Summary: As a Field Service Engineer at our robotics company, you will play a vital role in delivering exceptional technical support and services to our customers. You will be responsible for installing, maintaining, and repairing our robotic systems, ensuring they operate at peak performance. Your expertise and customer-centric approach will contribute to the success of our cutting-edge robotics solutions. Responsibilities: 1. Installation and Setup: ○ Install and configure robotic systems at customer sites according to specifications. ○ Collaborate with customers to understand their requirements and tailor installations to their needs. 2. Maintenance and Repairs: ○ Perform routine maintenance tasks to ensure optimal functionality of robotic systems. ○ Diagnose and troubleshoot issues, identifying faulty components and implementing repairs promptly. ○ Collaborate with remote technical teams for complex problem-solving. 3. Testing and Calibration: ○ Conduct rigorous testing and calibration of robotic systems to meet performance standards. ○ Fine-tune parameters to optimize system efficiency and accuracy. 4. Customer Support: ○ Provide exceptional customer service by addressing inquiries, concerns, and technical queries. ○ Train customers on proper operation, maintenance, and basic troubleshooting of robotic systems. 5. Documentation: ○ Effective documentation of service reports, maintenance procedures, and technical documentation. 6. Product Knowledge: ○ Stay up-to-date with advancements in robotics technology and our product offerings. ○ Attend training sessions and workshops to enhance expertise. 7. Remote Support: ○ Assist customers remotely by guiding them through troubleshooting procedures and offering solutions. 8. Safety and Compliance: ○ Adhere to safety protocols when working with robotic systems, including risk assessment and proper use of personal protective equipment. 9. Reporting: ○ Provide feedback to internal teams regarding common issues, potential improvements, and customer feedback. 10. Travel: ○ Travel to customer locations for installations, maintenance, and repairs as required. Qualifications:. 1. Education: ○ Bachelor's degree in Robotics, Mechanical Engineering, Electrical Engineering, Electronics Engineering or related field preferred. Relevant experience and technical certifications may also be considered. 2. Technical Skills: ○ Strong understanding of mechanical and electrical components of robotic systems. ○ Ability to perform mechanical assembly, disassembly, and maintenance of robotic systems. ○ Understanding of electrical systems in robotics, including sensors, motor controllers, encoders, and power distribution. ○ Proficiency in reading and interpreting electrical schematics and wiring diagrams. ○ Awareness of safety measures when working with robots, including emergency stop procedures, risk assessment, and safeguarding. 3. Problem-Solving Skills: ○ Proven ability to diagnose and resolve technical issues efficiently. 4. Communication: ○ Excellent communication skills, both written and verbal, for customer interactions and team collaboration. 5. Customer Focus: ○ Dedication to delivering outstanding customer service and building positive relationships. 6. Adaptability: ○ Ability to adapt to various work environments, challenges, and evolving technologies. 7. Analytical Skills: ○ Capable of analyzing data, system performance metrics, and technical documentation. 8. Time Management: ○ Effective time management skills for scheduling and completing service tasks within deadlines. 9. Driver's License: ○ Valid driver's license and willingness to travel as needed. Join our robotics team and contribute to the advancement of automation technology by ensuring our robotic systems exceed customer expectations. As a Field Service Engineer, you will have the opportunity to make a meaningful impact in a dynamic and rapidly evolving field. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Job Summary: As a Field Service Engineer at our robotics company, you will play a vital role in delivering exceptional technical support and services to our customers. You will be responsible for installing, maintaining, and repairing our robotic systems, ensuring they operate at peak performance. Your expertise and customer-centric approach will contribute to the success of our cutting-edge robotics solutions. Responsibilities: 1. Installation and Setup: ○ Install and configure robotic systems at customer sites according to specifications. ○ Collaborate with customers to understand their requirements and tailor installations to their needs. 2. Maintenance and Repairs: ○ Perform routine maintenance tasks to ensure optimal functionality of robotic systems. ○ Diagnose and troubleshoot issues, identifying faulty components and implementing repairs promptly. ○ Collaborate with remote technical teams for complex problem-solving. 3. Testing and Calibration: ○ Conduct rigorous testing and calibration of robotic systems to meet performance standards. ○ Fine-tune parameters to optimize system efficiency and accuracy. 4. Customer Support: ○ Provide exceptional customer service by addressing inquiries, concerns, and technical queries. ○ Train customers on proper operation, maintenance, and basic troubleshooting of robotic systems. 5. Documentation: ○ Effective documentation of service reports, maintenance procedures, and technical documentation. 6. Product Knowledge: ○ Stay up-to-date with advancements in robotics technology and our product offerings. ○ Attend training sessions and workshops to enhance expertise. 7. Remote Support: ○ Assist customers remotely by guiding them through troubleshooting procedures and offering solutions. 8. Safety and Compliance: ○ Adhere to safety protocols when working with robotic systems, including risk assessment and proper use of personal protective equipment. 9. Reporting: ○ Provide feedback to internal teams regarding common issues, potential improvements, and customer feedback. 10. Travel: ○ Travel to customer locations for installations, maintenance, and repairs as required. Qualifications:. 1. Education: ○ Bachelor's degree in Robotics, Mechanical Engineering, Electrical Engineering, Electronics Engineering or related field preferred. Relevant experience and technical certifications may also be considered. 2. Technical Skills: ○ Strong understanding of mechanical and electrical components of robotic systems. ○ Ability to perform mechanical assembly, disassembly, and maintenance of robotic systems. ○ Understanding of electrical systems in robotics, including sensors, motor controllers, encoders, and power distribution. ○ Proficiency in reading and interpreting electrical schematics and wiring diagrams. ○ Awareness of safety measures when working with robots, including emergency stop procedures, risk assessment, and safeguarding. 3. Problem-Solving Skills: ○ Proven ability to diagnose and resolve technical issues efficiently. 4. Communication: ○ Excellent communication skills, both written and verbal, for customer interactions and team collaboration. 5. Customer Focus: ○ Dedication to delivering outstanding customer service and building positive relationships. 6. Adaptability: ○ Ability to adapt to various work environments, challenges, and evolving technologies. 7. Analytical Skills: ○ Capable of analyzing data, system performance metrics, and technical documentation. 8. Time Management: ○ Effective time management skills for scheduling and completing service tasks within deadlines. 9. Driver's License: ○ Valid driver's license and willingness to travel as needed. Join our robotics team and contribute to the advancement of automation technology by ensuring our robotic systems exceed customer expectations. As a Field Service Engineer, you will have the opportunity to make a meaningful impact in a dynamic and rapidly evolving field. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
As a Team Leader in our System Operation department based in Pune (Wagholi, Logegaon), you will be responsible for overseeing daily operations, motivating team members, and ensuring the consistent achievement of company goals. Your role will involve creating a supportive and efficient work environment to ensure accurate and timely task completion. Your key duties and responsibilities will include overseeing team activities, delegating tasks effectively, setting clear team objectives, tracking progress, fostering a positive team environment, providing support, training, and mentorship to team members, resolving operational challenges promptly, ensuring compliance with company policies and quality standards, promoting open communication within the team and with leadership, and supporting continuous improvement initiatives. To excel in this role, you should have previous experience in a team leader or supervisory position, possess strong communication and interpersonal skills, demonstrate the ability to manage time effectively and prioritize tasks, showcase proven problem-solving abilities, maintain a positive attitude, and have the capacity to motivate others. Any specific technical or software knowledge relevant to the role will be beneficial. In return, you can expect to be part of a supportive workplace culture that offers professional growth opportunities, competitive compensation, and a comprehensive benefits package. The working hours for this full-time position are from 9 AM to 7 PM, Monday to Saturday. If you are interested in this opportunity, please send your resume to 9225544520 or email it to careers@brsindia.com. This role is a full-time position with a day shift schedule and requires in-person work at the designated location in Pune. We look forward to potentially speaking with you soon.,