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2.0 - 7.0 years
3 - 8 Lacs
mumbai, navi mumbai, mumbai (all areas)
Work from Office
We're Hiring: Full-Time Trainers from Banking Sector Location: Navi Mumbai Compensation: As per industry standards Company: ITM Group of Institutions Are you passionate about training and have hands-on experience in the Banking industry ? Whether you're currently working in banking sales or have training experience with a banking background , wed love to connect with you! Were open to hiring both Full-Time and Freelance Trainers to help shape the next generation of banking professionals. Key Requirements: Background in banking (sales/training preferred) Strong communication and presentation skills Ability to conduct engaging, impactful training sessions Willingness to work from Navi Mumbai (for full-time role) Interested? Send your resume to careers@itm.edu Or contact Manasik@itm.edu at 85919 98175 Lets build something great together!
Posted Date not available
6.0 - 10.0 years
2 - 7 Lacs
pune
Work from Office
We are looking for a Business Analyst for one of our prestigious government clients based in Pune. Please find the revised details below: Job Description: Strong experience in Payment Gateway projects , including integration with third-party providers (e.g., Razorpay, PayU, CCAvenue, BillDesk, etc.) Prepare comprehensive documentation including SRS, SDD, Functional Specs, Integration Flowcharts, Wireframes, and API Mapping Collaborate with multiple stakeholders (banks, financial institutions, payment service providers, internal IT teams) Must have strong understanding of SDLC, STLC , and experience in Agile/Scrum environments Conduct requirement gathering , stakeholder interviews, and process walkthroughs for digital payment systems Analyze transaction trends, payment success rates, and reconciliation reports to suggest optimizations Identify gaps in payment flow, fraud detection practices, and compliance requirements (PCI-DSS, KYC, etc.) Involve in UAT planning, scenario building, and functional testing for payment systems Plan and manage budgeting, forecasting, and strategic implementation of digital financial solutions Required Skillset: Experience in Requirement Gathering and Process Mapping specific to payment systems Knowledge of UPI, AEPS, Bharat BillPay, Netbanking, Credit/Debit Card gateways Familiarity with transaction lifecycles, reconciliation reports, chargeback flows , etc. Hands-on with tools for Data Analysis, BI Tools (Power BI, Tableau), SQL, and Excel Experience in Business Process Re-engineering (BPR) for financial operations Understanding of risk, security, and compliance in digital payment infrastructure Excellent communication, stakeholder management, and problem-solving skills Location: Pune Position Type: Full-time
Posted Date not available
2.0 - 3.0 years
4 - 4 Lacs
bengaluru
Work from Office
Greetings from 1Point1...!!!! Hiring for Process Trainer..(BFSI Experience is manadatory) Looking for an Immediate Joiner. Designation : Process Trainer Qualification : Any Graduate Salary : decent hike on your previous salary Working Location : Bangalore Roles & Responsibilities : BFSI Accounts experience is mandatory being a trainer. Interested candidates can call to HR Pruthvi - 9620664492 or share your updated CV to same watsapp number.
Posted Date not available
2.0 - 7.0 years
2 - 7 Lacs
pune
Work from Office
Job Title: Business Analyst - Return to Work Opportunity Location: Pune Experience Required: 2+ years (including career break) Industry: BFSI / IT Services Employment Type: Free Training leading to Job Assistance About the Opportunity: We are offering a Return to Work Training designed for experienced professionals who have taken a career break and are now ready to restart their journey in the corporate world. This free Training provides hands-on exposure to Business Analyst responsibilities within the BFSI and IT Services domains and comes with job assistance support upon completion. Key Responsibilities: Gather, analyze, and document functional and non-functional requirements Create Business Requirement Documents (BRDs), Functional Specs, Use Cases , and User Stories Liaise between business and technical teams to ensure clear understanding of project needs Conduct impact analysis and assist in improving BFSI-related workflows Support the full Software Development Life Cycle (SDLC), including coordination with QA teams Participate in stakeholder discussions, validation sessions, and walkthroughs Ensure documentation remains accurate and updated throughout the project lifecycle Who Should Apply: Candidates with 2+ years of prior experience as a Business Analyst Professionals with a career break of 6 months or more looking to rejoin the workforce Individuals eager to refresh their skills and gain recent project exposure Women returning to work, mid-career professionals restarting, or anyone re-entering the corporate space Program Details: Type: Free Training Duration: 2 months Support: Hands-on training Project-based learning Mentoring & guidance Job assistance after completion based on performance (interview preparation + job referrals) Outcome: Strong opportunity for full-time job placement with partner companies or external hiring support Skills & Tools Preferred: Strong documentation and analytical skills Knowledge of BFSI domain or IT services projects Familiarity with tools like JIRA, Confluence, MS Office, Visio (preferred) Understanding of Agile or Waterfall methodologies Educational Qualification: Bachelor's degree in Business Administration, Finance, Information Technology, or related field Certifications like CBAP, CCBA, or Agile BA are an added advantage
Posted Date not available
3.0 - 7.0 years
0 Lacs
hyderabad, chennai
Work from Office
We are looking for an experienced Subject Matter Expert (SME) Chargeback Analyst with deep domain expertise in managing e-commerce disputes from the merchant side. The role involves overseeing fraud and non-fraud chargebacks across all card networks, optimizing evidence strategies, guiding junior analysts, and improving dispute recovery rates. The ideal candidate should have hands-on experience with processor portals, payment gateways, CRM tools, and a strong track record of improving win ratios while achieving daily operational targets. Key Responsibilities: Lead and support chargeback handling for card-not-present (CNP) transactions across all major card networks (Visa, MasterCard, Amex, Discover, etc.). Act as the escalation point and subject matter expert for complex fraud and non-fraud dispute cases. Oversee and guide the end-to-end process of gathering evidence from CRMs and payment systems to build strong representments. Operate across multiple processor portals (Stripe, Adyen, Worldpay, PayPal, etc.) and ensure compliance with individual card scheme regulations. Utilize CRM platforms (e.g., Shopify, Salesforce, Magento, Zendesk) to extract customer data and communication records to support chargeback rebuttals. Drive improvement in win ratios through analysis, training, and continuous enhancement of evidence strategies. Ensure the team meets or exceeds daily productivity and quality targets through mentorship and SOP optimization. Provide training and ongoing guidance to chargeback analysts to ensure consistent application of best practices. Identify root causes of recurring disputes and work cross-functionally to address gaps in fraud controls or customer service. Monitor updates to card network rules and ensure team alignment with industry standards. Requirements: 4+ years of hands-on experience in e-commerce chargeback and dispute resolution, with a focus on the merchant side. Strong knowledge of chargeback lifecycle and rules across all card networks in CNP environments. Expertise in using multiple processor portals and gateways for chargeback handling. Proficient with CRM tools to extract data for evidence compilation. Demonstrated success in improving dispute win ratios and achieving operational targets. Experience in coaching and mentoring junior team members. Strong analytical, communication, and process optimization skills
Posted Date not available
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